Peppers Noosa Resort & Villas 4 stelle

Giudizio clienti (Valutazione ALL) 4.1/5 1.967 recensioni

Peppers Noosa Resort & Villas - Image 1
Peppers Noosa Resort & Villas - Image 2
Peppers Noosa Resort & Villas - Image 3
Peppers Noosa Resort & Villas - Image 4
33A Viewland Drive, 4567 NOOSA HEADS, Australia

Descrizione

I plus dell'hotel

  • Per parlare con un consulente per le prenotazioni, contattare il numero 1300 987 610

  • Situato all'interno del Parco Nazionale di Noosa

  • A pochi passi dalla spiaggia principale di Noosa

  • Ristorante View by Matt Golinski in loco

  • Posizione tranquilla, lontana dal viavai

Le nostre sistemazioni

Monolocale

Monolocale

  • 3 persone massimo
  • 40 m² / 430 sq ft
  • Biancheria da letto 1 x Letto/i king size
  • Più alloggi: Terrazza

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Posizione dell'hotel

Peppers Noosa Resort & Villas

33A Viewland Drive
4567 NOOSA HEADS
Australia

Coordinate GPS:-26.3912903, 153.0907428

Telefono
Fax +61 7 5455 2200

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Navetta
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori

VIEW BY MATT GOLINSKI

La nostra cucina è curata dal Consultant Executive Chef Matt Golinski, noto e stimato tra i migliori del settore. Declinando i sapori degli ingredienti locali, Matt sa come deliziare il palato degli ospiti con piatti deliziosi.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.1/5  1.967 recensioni

Giudizio TripAdvisor  4.0/5  4.918 recensioni

Unclean and overpriced

Punteggio Tripadvisor 2.0/5

J V Recensione certificata TripAdvisor

My family and I recently stayed at Peppers Noosa for eight nights during a trip. While the hotel is in a fantastic location, and the staff were generally friendly, we were deeply disappointed with the 2-bedroom villa. Unfortunately, the property fell far short of expectations, particularly given the premium price point. Key Issues: 1. Cleanliness: The villa desperately needs a thorough cleaning. 2. Value for Money: At $840 per night, the property is significantly overpriced for what it offers. Accor and Property Management should reassess their pricing and the overall quality of the product. With a quick online search, it’s clear that better options are available in the area for less cost. It seems the property relies on limited competition or the high demand during peak season to justify its pricing, but the product does not deliver. Detailed Issues Encountered: * Lack of Proper Servicing: For the price, guests should expect full daily servicing. Instead, the service was minimal—beds were made poorly, and towels were replenished, but no thorough cleaning occurred. * Black Dust on Ceilings & Walls: Dust accumulation on the ceilings caused respiratory issues for my wife and daughter, requiring the use of Ventolin inhalers. * Dirty Grout: The kitchen and bathroom grout were visibly dirty, with light grey grout turning black due to a lack of cleaning. * Unclean Pool: The pool was not cleaned daily. By evening, sunscreen and debris floated on the surface, making it unappealing to use. * Unresponsive Staff: When I reported these cleanliness issues, the staff seemed unsurprised, suggesting they are a recurring problem. * Drain Smell: A persistent odour emanated from the shower drain. While maintenance temporarily addressed the issue by pouring a liquid down the drain, the smell returned three days later. When reported a second time, it was not addressed. * Poor TV Reception: The television reception was inconsistent, cutting in and out intermittently. * Room Facility: The ironing board was broken. Impact on Our Stay These ongoing issues made it difficult to relax and truly enjoy our time at the property. At this price point, guests should feel comfortable, not burdened with such basic problems. Recommendations for Management I strongly urge the management to prioritize improvements in the following areas: * Deep-cleaning protocols for rooms and public spaces. * Regular maintenance of facilities, including the pool and drainage systems. * A reassessment of daily servicing policies to match the premium rates charged. * Enhanced staff training to ensure concerns are addressed with empathy and urgency. Until these issues are resolved, I cannot recommend Peppers Noosa to others. There are better, cleaner, and more competitively priced options available in the area.

Dear Jason, Thank you for sharing such detailed feedback about your recent stay with us. I’m truly sorry to hear that your experience fell short of expectations, and I want to personally apologise for the issues you encountered during your stay. This is certainly not the level of service or standards we strive to provide, especially given the high expectations we set for ourselves. Please rest assured that I have already addressed your concerns with the relevant departments to ensure these matters are thoroughly investigated and rectified. I have contacted you directly via email so we can discuss this further. Once again, I appreciate you taking the time to provide such comprehensive feedback. Kind Regards, Luiz Magalhaes Front Office Manager

Nice resort almost hidden so central to Noosa Heads

Punteggio Tripadvisor 4.0/5

conorg109 In famiglia - Recensione certificata TripAdvisor

We stayed for a week in March with our 2YO. Unfortunately it rained all week and we were lucky we had booked an apartment which was big over 3 levels and gave plenty of space for everyone. The staff were friendly and you can get buggy down to the Main Street whenever you want. The breakfast was good. We did have to request daily cleaning and that was a bit hit and miss with some things getting cleaned and other things not. Overall I think thai resort could do with a really good clean especially the floors. When my daughter dropped a drink at the breakfast we cleaned it with a white wipe to find it really dirty just from the floor. But apart from that this is a really well laid out resort with lots of room. A bit hilly depending on where your room is but the location is just great and so central to everything. There’s also plenty of parking which I handy if you want a car. You could also easily stay there without a car given how central it is.

Belle localisation, un peu décevant pour le prix payé.

Punteggio Tripadvisor 4.0/5

Jemile76 Recensione certificata TripAdvisor

Séjour de 3 nuits en famille. Membre Silver. Résidence agréable située en plein milieu de la nature dans un endroit qui se veut reposant. Tout le personnel de l'établissement est agréable et prévenant. L'appartement 9210, situé au niveau 1 du bâtiment Pacific est situé juste au-dessus de la piscine principale et ne convient à des personnes qui souhaiteraient se reposer pendant le séjour. La piscine principale est très bruyante en journée et des bruits de machines qui en assurent le fonctionnement sont perceptibles la nuit depuis la chambre. La piscine longue est très calme. L'appartement est vaste, bien équipé et décoré avec goût de façon moderne. La plupart des ouvrants est équipée de moustiquaire ce qui permet une aération continue. A l'entrée dans l'appartement une odeur d'humidité était perceptible. Chacune des chambres est équipée d'un dressing qui permet de ranger les vêtements et les valises. La chambre parentale donne sur une terrasse équipée de deux chaises longues. La salle de bains parentale est équipée d'une baignoire à remous ce qui est très agréable, d'une douche séparée et d'un WC. La salle de douche n'est pas équipée de WC, mais un WC séparé (WC invité) se trouve avant l'accès aux chambres. Le sèche cheveux dans la salle de douche ne fonctionnait pas. La cuisine est dotée d'un îlot central sur lequel on peut manger, mais il n'y a pas de table de séjour sur laquelle manger. En revanche, la terrasse principale comporte une table est six chaises. Le système d’ouverture de la porte du réfrigérateur et du congélateur en même temps que les portes du placard les abritant a été retiré. Deux ampoules du salon étaient hors service. Le panonceau pour indiquer que nous souhaitions que la chambre soit faite a été placé sur la porte d’entrée de l'appartement deux jours de suite, mais personne n'est venu faire la chambre, ni re-compléter les fournitures (papier toilette, thé, café, produits vaisselles et lessive) contrairement à d'autres établissement Peppers dans lesquels je me suis rendu. Au prix de la chambre cela aurait dû être fait.

Cher Jemile76, Merci infiniment d'avoir partagé votre expérience après votre séjour de 3 nuits en famille au Peppers Noosa Resort & Villas. En tant que membre Silver, votre avis est précieux. Nous sommes ravis que la localisation et le cadre naturel de notre résidence aient contribué à votre expérience reposante. Vos compliments envers notre personnel agréable et prévenant sont très appréciés. Nous regrettons cependant les inconvénients liés au bruit de la piscine principale et les désagréments rencontrés dans votre appartement. Vos remarques sur l'odeur d'humidité et les problèmes techniques seront prises en compte pour améliorer nos services. Nous nous excusons également pour le manque de réapprovisionnement dans votre chambre. Nous espérons sincèrement avoir l'opportunité de vous accueillir à nouveau et de surpasser vos attentes lors d'un futur séjour. Bien à vous, Responsable de la Réception

Ottima esperienza

Punteggio Tripadvisor 5.0/5

20camillad In coppia - Recensione certificata TripAdvisor

Camere belle e spaziose, ottima location. 5 min a piedi dal paese e ci sono anche le navette. Personale cordiale, disponibile e professionale. Colazione nella media. Mare bellissimo. Assolutamente consigliato.

Dear Camilla D, Thank you for taking the time to review your recent stay with us at Peppers Noosa Resort & Villas. I am so delighted to read that you had such a lovely stay with us and enjoyed the spacious rooms and beautiful, convenient locatin of the Resort. We hope to see you again should you return to Noosa. Kind Regards, Lauren Cunningham Front Office Supervisor

Ottima struttura

Punteggio Tripadvisor 4.0/5

Rob K In coppia - Recensione certificata TripAdvisor

Abbiamo affittato un appartamento per 4 con due camere, due bagni ampio salone e cucina e due terrazzi. Colazione compresa di buona qualità e quantità. Peccato non era compresa la pulizia giornaliera.

Dear Rob K Thank you for your lovely review and glad you enjoyed your stay with us. We look forward to welcoming you back. Kind Regards, Lynne Scanlan.

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 601 recensioni 9.3/10 Posizione
  • 1.284 recensioni 5.8/10 Camera
  • 920 recensioni 7.5/10 Servizio
  • 16 recensioni 0/10 Internet
  • 508 recensioni 2/10 Pulizia
  • 356 recensioni 6/10 Cibo
  • 233 recensioni 7.5/10 Colazione
  • 182 recensioni 6.3/10 Piscina

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Prezzo a partire da, per 1 notte per 1 persona nella categoria di camera mirata al prezzo, servizi aggiuntivi esclusi, colazione esclusa. Corrisponde al prezzo pubblico più basso comprensivo di tutte le tasse (Potrebbe essere richiesto il pagamento di alcune tasse aggiuntive all'arrivo in hotel (ad esempio, la tassa di soggiorno) in base alla normativa locale vigente.) per la sistemazione in questione, trovato oggi sul sito https://all.accor.com/, per un soggiorno di una notte nei prossimi 20 giorni. Variabile a seconda del periodo e della disponibilità. Il prezzo è garantito solo al momento della prenotazione. La prenotazione (all'estero) è pagabile nella valuta del Paese in cui si trova l'hotel. È garantito solo l'importo confermato al momento della prenotazione nella valuta del Paese in cui si trova l'hotel. L'eventuale stima indicata della conversione nella valuta del cliente non ha valore contrattuale. Al momento del pagamento, la banca può addebitare al cliente costi bancari o commissioni di cambio.