The Sebel Noosa 4 stelle

Giudizio clienti (Valutazione ALL) 4.4/5 929 recensioni

Miglior prezzo
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The Sebel Noosa - Image 1
The Sebel Noosa - Image 2
The Sebel Noosa - Image 3
The Sebel Noosa - Image 4
32 Hastings Street, Parking entrance Noosa Parade, 4567 NOOSA HEADS, Australia

Descrizione

I plus dell'hotel

  • Situato sull'iconica Hastings St, a pochi minuti da Noosa Main Beach, ristoranti e bar

  • Outdoor swimming pool

  • Ampia zona soggiorno e pranzo con cucina attrezzata

  • I giardini rigogliosi e gli splendidi giochi d'acqua creano un'oasi di pace

  • Spazio originale e accogliente per incontri edeventi, progettato per dare ispirazione

Le nostre sistemazioni

Posizione dell'hotel

The Sebel Noosa

32 Hastings Street, Parking entrance Noosa Parade
4567 NOOSA HEADS
Australia

Coordinate GPS:-26.387977, 153.089933

Telefono
Fax +61 7 5447 6450

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Navetta
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Proprietà 100% non fumatori
  • Servizio in camera

2 piscine

Unwind in the sub-tropical surroundings of this Noosa resort's gardens, cool down in the heated outdoor swimming pool or take a dip in the spa. There is even a children's wading pool for the kids to enjoy.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.4/5  929 recensioni

Giudizio TripAdvisor  4.1/5  947 recensioni

Great disappointment

Punteggio Tripadvisor 2.0/5

Friog Recensione certificata TripAdvisor

Ground floor suit next to pool all day youths jumping in shouting girls screaming relentless all day. Notices clearly say no jumping and consider other people these ferule teenagers didn’t seem to be able to read and without any parental guidance The suit was very good but not luxury beds comfortable kitchen good leaking shower door The futon had clearly been wet cleaned and stayed that way For an apartment that supposed to be cleaned before arrival the quality of cleanliness was poor The general areas were unkempt and the security gates removed your knuckles when opening We have waited all year for this holiday with our son and partner to be spoiled by simple things

Dear guest, Thank you for sharing your feedback regarding your recent stay at The Sebel Noosa. I sincerely apologize for the inconveniences you experienced during your visit, particularly with regard to noise levels from the pool area. While we strive to maintain a peaceful environment, we appreciate your understanding as we manage shared spaces. I regret to learn about the maintenance issues you encountered. Cleanliness is a top priority for us, and your concerns have been noted as we continually work to enhance our services. The state of the common areas is also taken seriously, and I appreciate your input on this matter. I understand how disappointing it can be when expectations are not met, especially during a much-anticipated holiday. Thank you for your valuable feedback, which aids us in improving our guest experience. Warm regards, The Sebel Noosa

Disgruntled Receptionist?

Punteggio Tripadvisor 1.0/5

Gournemanz Recensione certificata TripAdvisor

We stayed at the SEBEL Hotel in Noosa for two nights this month. We arrived a little bit before the official check -in time and left our luggage at the reception and went out to have lunch. We came back more than one hour AFTER the official check-in time and got our keys. When I asked whether our luggage has been brought to our room I was met with an unbelieving stare and told “NO”. I simple “explained” that these are standard operating procedures at reputable hotels and walked away from the unsmiling receptionist. Luckily our luggage turned up soon. On the last day we asked whether we could extend our stay by another night. We were informed, yes this will be possible, but the price went up by approximately 50%. All this conversations happened with the same unsmiling face and behaviour as before. The behaviour of the receptionist was cold, impersonal and as if we were just an inconvenience. She behaved like a disgruntled employee. To be fair: there was another receptionist from France who was helpful and respectful. We certainly will NEVER stay again at Sebel Noosa. Yes, we are members of Accor Life.

Dear Guest , Thank you for taking the time to share your feedback following your recent stay at The Sebel Noosa. I am very sorry to read about your experience, and I appreciate you bringing these concerns to my attention. First and foremost, please accept my sincere apologies for the manner in which you were received and assisted by one of our reception team members. The service you describe is not reflective of the standards we expect at The Sebel, nor of the welcoming, attentive experience our Accor Live Limitless members rightly deserve. Being met with a cold or dismissive attitude is unacceptable, and I regret that this left you feeling like an inconvenience rather than a valued guest. Regarding your luggage, while storage prior to check-in is standard, delivery to room is not as we do not have a concierge service. However, we are more than happy to help upon request! I am sorry that this was not communicated to you correctly. Equally, I am sorry that the discussion around extending your stay was not handled with warmth, professionalism, and empathy, regardless of rate availability or pricing constraints. I do appreciate you acknowledging the positive service provided by another member of our reception team, and I will be sure to share your comments with him. At the same time, I am addressing your feedback internally with our leadership team to ensure further coaching and training takes place, as this experience falls well short of our expectations. It is truly regrettable to read that your stay has led you to decide not to return. Should you ever reconsider, I would welcome the opportunity to personally restore your confidence in our hotel and in the Sebel brand. Thank you again for your honest feedback and for your loyalty as an Accor Live Limitless member. Warm regards, The Sebel Noosa team

Centrale, pulito , silenzioso!

Punteggio Tripadvisor 4.0/5

Roberta061072 In famiglia - Recensione certificata TripAdvisor

L'albergo ha degli appartamenti molto grandi, ben forniti e soprattutto molto puliti. La posizione é centralissima , il servizio cortese. Unico neo il servizio wifi a pagamento che , considerando il costo dell'appartamento, dovrebbe essere gratuito. La piscina é piccolissima e piena di bambini percui da evitare.

Buono

Punteggio Tripadvisor 4.0/5

claudiaChiasso Viaggio con amici - Recensione certificata TripAdvisor

Siamo stati in questo resort per una sola notte,l'hotel è carino , non ha il ristorante, ha una bella piscina peccato che piove ! peccato che l'albergo che si trova vicino alla spiaggia non si possa fare il bagno per il pericolo di squali

Posto fantastico!

Punteggio Tripadvisor 5.0/5

carlar101 Viaggio con amici - Recensione certificata TripAdvisor

Siamo stati in questo resort per una sola notte in appartamento da 6 persone. A due passi dal mare e dal centro. Pulizia ottima, cordialita' al massimo e tutte le comodita' necessarie, come se dovessimo rimanere per una settimana. Da consigliare.

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 468 recensioni 9.6/10 Posizione
  • 593 recensioni 6.5/10 Camera
  • 388 recensioni 7.7/10 Servizio
  • 40 recensioni 4.2/10 Internet
  • 204 recensioni 4.3/10 Pulizia
  • 109 recensioni 6.7/10 Piscina
  • 67 recensioni 5/10 Rapporto qualità/prezzo
  • 23 recensioni 4.4/10 Area benessere

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Prezzo a partire da, per 1 notte per 1 persona nella categoria di camera mirata al prezzo, servizi aggiuntivi esclusi, colazione esclusa. Corrisponde al prezzo pubblico più basso comprensivo di tutte le tasse (Potrebbe essere richiesto il pagamento di alcune tasse aggiuntive all'arrivo in hotel (ad esempio, la tassa di soggiorno) in base alla normativa locale vigente.) per la sistemazione in questione, trovato oggi sul sito https://all.accor.com/, per un soggiorno di una notte nei prossimi 20 giorni. Variabile a seconda del periodo e della disponibilità. Il prezzo è garantito solo al momento della prenotazione. La prenotazione (all'estero) è pagabile nella valuta del Paese in cui si trova l'hotel. È garantito solo l'importo confermato al momento della prenotazione nella valuta del Paese in cui si trova l'hotel. L'eventuale stima indicata della conversione nella valuta del cliente non ha valore contrattuale. Al momento del pagamento, la banca può addebitare al cliente costi bancari o commissioni di cambio.