Mantra French Quarter 4 stelle

Giudizio clienti (Valutazione ALL) 4.1/5 1.539 recensioni

Mantra French Quarter - Image 1
Mantra French Quarter - Image 2
Mantra French Quarter - Image 3
Mantra French Quarter - Image 4

Descrizione

I plus dell'hotel

  • Situato sulla celebre Hastings Street

  • Piscina e dintorni favolosi

  • A pochi passi dalla spiaggia principale di Noosa

  • Vicino a fantastici ristoranti

  • Possibilità di parcheggio

Le nostre sistemazioni

Take advantage of our Flight + Hotel offers

Discover

Posizione dell'hotel

Mantra French Quarter

1 Halse Lane
4567 NOOSA HEADS
Australia

Coordinate GPS:-26.38803, 153.09237

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Animali non ammessi
  • Navetta
  • Wifi
  • Aria condizionata
  • Proprietà 100% non fumatori
Vicino alla proprietà
  • Parcheggio

Piscina

The pool area has been completely transformed and redesigned to include a 'water blade' water feature from the pool bridge as well as two new poolside decks that provides more space for guests to utilise during their stay with us.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.1/5  1.539 recensioni

Giudizio TripAdvisor  4.0/5  2.606 recensioni

Enjoyable stay

Punteggio Tripadvisor 4.0/5

klwhite13 In famiglia - Recensione certificata TripAdvisor

I couldn’t fault the staff working on reception. Very friendly and welcoming. No upgrade available as an Accorplus (Gold) member, but it was a long weekend. The room we stayed in was light, clean and overlooked the pool. We received 2 x coffee vouchers which was very much appreciated. A late check out couldn’t be accommodated but we were able to use the pool and leave our car in the car park until our departure. Great location and overall we had a really enjoyable stay.

Dear klwhite13, Thank you for taking the time to share your experience with us. We are delighted to hear that you had an enjoyable stay and that our reception staff made you feel welcome and well-cared for. We apologize for not being able to provide an upgrade during the long weekend, but we appreciate your understanding. It’s wonderful to know that you found your room light, clean, and with a lovely view of the pool. We’re also glad you enjoyed the coffee vouchers and found them to be a nice touch. While we regret that a late check-out was not possible, we’re happy that you were able to make use of the pool and car park until your departure. Our central location is indeed a significant advantage, and we’re pleased it contributed positively to your stay. Thank you once again for your kind words. We look forward to welcoming you back in the future. If there’s anything specific we can do to make your next stay even more enjoyable, please let us know. Best regards, Adam Mckenzie Rooms Division Manager

Old, Dated, and the room STANK!

Punteggio Tripadvisor 1.0/5

755trentp In famiglia - Recensione certificata TripAdvisor

First room was well and truly needing to be renovated. It STANK! Thankfully the staff were considerate (we would have left otherwise) and gave us an upgrade to a newer suite (which we were entitled to as an All Accor Gold member anyway). The second room was a lot better. Newer, more modern. Still would add the carpet needs replacing and the pillows left of the bead… well a steam clean would have been great… one smelt like old BO and the other smelt like an infant… or drunken adult had relieved themselves on it… worse, the smell transferred to the bed pillows… All of that aside, the staff were accomodating, the pool was great. Still waiting for my complimentary drinks and welcome amenities…

Dear Trent, Thank you for sharing your detailed feedback regarding your recent stay with us. I sincerely apologize for the issues you encountered in your initial room and the inconveniences you experienced, especially with the room’s condition and cleanliness. This is certainly not the experience we aim to provide our valued guests, and I deeply regret that we fell short. I'm pleased to hear that our staff were able to assist you and provide an upgrade to a newer suite. However, it is concerning to learn that even in the upgraded room, you found the carpet and pillows in an unacceptable condition. Rest assured; we will be addressing these issues with our housekeeping team immediately to ensure such lapses do not occur again. Regarding the missing complimentary drinks and welcome amenities, I apologize for this oversight. As an All member, you should have received these benefits without delay. I will be sure to follow up with the team as this should not have been missed. We are about to commence a refurbishment project with our unit owners, the room you initially checked in is having a complete refurbishment which we are extremely excited about starting in 2 weeks' time. Best regards, Adam Mckenzie Rooms Division Manager

Beautiful!

Punteggio Tripadvisor 5.0/5

lynda2166 In coppia - Recensione certificata TripAdvisor

Beautiful resort, in a fantastic location. Loved every minute here. We stayed with friends, & were allocated apartments almost beside each other, which was great. First time we have stayed in Noosa, and we’re so glad we chose Mantra, French Quarter.

Dear Lynda2166, Thank you for staying with us at Mantra French Quarter. We are thrilled you had an enjoyable time and we look forward to seeing you again next time. Kind Regards Adam Mckenzie Rooms Division Manager

Great Location…but I wouldn’t stay again

Punteggio Tripadvisor 2.0/5

Hannah M In coppia - Recensione certificata TripAdvisor

Great Location, so close to the beach, restaurants. However the rooms/property are in need of a make over. There was no toilet paper (surely there is a checklist ??) I went to get the iron out & found a previous guests dirty clothes in the cupboard. The room just didn’t feel clean, I can imagine it’s hard to get and keep good house keeping staff in Noosa. But this room just had “dirty vibes” and it was quite easy to leave.

Dear Hannah, Thank you for taking the time to share your feedback with us. We're delighted to hear that you appreciated our prime location close to the beach and restaurants. However, we sincerely apologize for any inconvenience you experienced during your stay. We take cleanliness and maintenance very seriously, and it's disheartening to learn that we fell short of your expectations in this regard. Rest assured, we have addressed the issues you raised with our housekeeping team to ensure that such oversights are not repeated in the future. Your feedback regarding the need for a room makeover is duly noted, and we are currently in the process of commencing refurb options to our unit owners. We understand the importance of a comfortable and immaculate environment for our guests, and we regret that we did not meet these standards during your visit. We appreciate your understanding and hope that you will consider giving us another opportunity to exceed your expectations on your next visit to Noosa. Kind Regards, Adam Mckenzie Rooms Division Manager

Accogliente anche se datato.

Punteggio Tripadvisor 4.0/5

222DavidP222 Recensione certificata TripAdvisor

La posizione è il massimo, 30 metri dalle spiagge, 10 metri dal centro, 50 metri dai ristoranti. Il complesso è grande, con piscina e parcheggio al chiuso, offre tutto quello che serve non solo per chi viaggia ma soprattutto per chi vi vuole risiedere qualche giorno. Soggiorno, camera letto, veranda esterna, angolo cucina e bagno gigante con vasca idromassaggio, lavatrice e asciugatrice. Dotazioni al massimo anche se tutto un po vecchiotto.

Dear David P, Thanks for your recent review of Mantra French Quarter. Our location makes us the chosen property for many travellers coming to Noosa and I am pleased we hit the mark for you on your stay. Thanks again and I look forward to welcoming you back next time in Noosa. Kind regards, Nole Beardwood General Manager

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 813 recensioni 9.7/10 Posizione
  • 1.021 recensioni 4.9/10 Camera
  • 574 recensioni 8.4/10 Servizio
  • 9 recensioni 6/10 Internet
  • 383 recensioni 8.9/10 Piscina
  • 380 recensioni 2.7/10 Pulizia
  • 326 recensioni 3.8/10 Comfort
  • 303 recensioni 5.3/10 Servizi

Implementato da Trustyou

Nostre ulteriori strutture nelle vicinanze

Tutti i nostri hotel a Noosa Heads