Mantra French Quarter 4 stelle

Giudizio clienti (Valutazione ALL) 4.1/5 1.418 recensioni

Mantra French Quarter - Image 1
Mantra French Quarter - Image 2
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1 Halse Lane, 4567 NOOSA HEADS, Australia

Descrizione

I plus dell'hotel

  • Situato sulla celebre Hastings Street

  • Piscina e dintorni favolosi

  • A pochi passi dalla spiaggia principale di Noosa

  • Vicino a fantastici ristoranti

  • Possibilità di parcheggio

Le nostre sistemazioni

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Posizione dell'hotel

Mantra French Quarter

1 Halse Lane
4567 NOOSA HEADS
Australia

Coordinate GPS:-26.38803, 153.09237

Telefono
Fax +61 7 5474 8122

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Animali non ammessi
  • Navetta
  • Wifi
  • Aria condizionata
  • Proprietà 100% non fumatori
Vicino alla proprietà
  • Parcheggio

Piscina

The pool area has been completely transformed and redesigned to include a 'water blade' water feature from the pool bridge as well as two new poolside decks that provides more space for guests to utilise during their stay with us.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.1/5  1.418 recensioni

Giudizio TripAdvisor  4.0/5  2.639 recensioni

Affordable Noosa Mantra Resort

Punteggio Tripadvisor 4.0/5

PaulineHawk In famiglia - Recensione certificata TripAdvisor

The accommodation was clean and spacious with a functional modern kitchen. It came with two bedrooms which was convenient as we were family. Modern bathrooms and toilets. Tiled flooring throughout. Large balcony overlooking a large pool area. The lounge area was large with comfortable sofa and coffee table. You could get connected to Netflix on their television if you wanted to. Free wifi which is very important to us as we use it all the time. Easy walking distance to the main shops, restaurants, cafes and most importantly the beach. There is a club in the Main Street too. If you love shopping, Noosa is the place to come to.

Dear Pauline, Thank you for sharing your fantastic feedback! We’re so glad to hear that you enjoyed the spacious, clean accommodation, and that the modern amenities, including the kitchen, bathrooms, and large balcony, made your stay comfortable. It’s great to know that the free WiFi and Netflix options were appreciated as well! We agree—Noosa is a wonderful place for shopping, dining, and beach outings, and we’re happy to hear that our location made it easy for you to explore everything. We look forward to welcoming you back for another stay in the future! Kind regards, Mantra Frech Quarter

Location great but accommodation was not

Punteggio Tripadvisor 2.0/5

ellendS748ML Recensione certificata TripAdvisor

Good: the location and reception staff. Shower pressure. Bad: One br apartment 201 was well below par for above par rate. Sofa smelly, grubby and uncomfortable. Decorative pillows on the bed so smelly we had to put in a seperate room as the smell had also gone through the apartment and sleeping pillows. Humidity can only be blamed for so much. Bathroom floor had long black hairs over floor and shower, corners and edges dirty and smeared. Freezer needs defrosting and the ice was only partially frozen. Wifi wasn’t the best, but ok. Very bad: the noise. Advertised as soundproof rooms but the walls are paper thin. Could hear the conversations of other units and loud occupants above us. We understand renovations 9-3 weekdays but we were woken up by management and tradies loudly talking in the shared area at 6.30am. So much for a sleep in on holiday. No one asked us how our stay was when we left which was unusual. Overall an old tired and dirty room which should not be booked until renovated. I cannot believe this is an Accor/All property. We are members and booked for our 40th wedding anniversary and was very disappointed.

Thank you for taking the time to share your feedback following your recent stay. We’re glad to hear you enjoyed the location, the friendly reception staff, and the shower pressure. However, we are deeply sorry to learn that the accommodation fell far below your expectations, particularly for such a special occasion as your 40th wedding anniversary. The noise disturbances you experienced, both from within the apartment and from external sources, are disappointing to hear. Renovation works are necessary to improve our facilities, but we understand how vital it is to minimize disruptions to our guests. We will review our communication and protocols to ensure that guest comfort is prioritized, especially during early hours. We regret that we didn’t inquire about your stay during check-out. This missed opportunity to address your concerns in person is not reflective of the level of care we aim to provide. We sincerely apologize that your experience did not align with the standards you associate with Accor/ALL properties. If you would like to discuss your stay further or allow us an opportunity to restore your confidence in our property, please don’t hesitate to reach out to us directly. Warm regards, Tiffany M Assistant Manager

Holiday in a Noise and Dust riddled Building Site.Site

Punteggio Tripadvisor 1.0/5

morehol Recensione certificata TripAdvisor

Several apartments being renovated next to us. Unbearable. Keep away. Management useless in dealing with the issues of noise and dust that I raised with them. No warning given when making booking or prior to arriving. Reception mentioned some building noise well away from us. Two apartments undergoing major works both sides of our apartment. Why lie to us?

Thank you for sharing your feedback, and I am truly sorry to hear about your disappointing experience during your recent stay. The disruption caused by the renovations and the way this was handled does not align with the level of service and transparency we aim to provide. I deeply regret that you were not informed of the extent of the construction work before your arrival. Your frustration with the noise, dust, and lack of clear communication is completely understandable. While we strive to manage renovations in a way that minimizes guest impact, it’s evident that we fell short in this instance. We appreciate your honest feedback, as it helps us identify areas that require immediate improvement. If you would consider giving us another chance in the future, we would be happy to ensure your stay is peaceful and enjoyable. Please feel free to contact us directly if you would like to discuss this further. Warm regards, Tiffany M Assistant Manager

NEEDS A DEEP CLEAN.

Punteggio Tripadvisor 3.0/5

A W Recensione certificata TripAdvisor

GOT OFF TO A POOR START. IRONING BOARD NO COVER.CLOTHES DRYER DID NOT WORK. IT WAS ACTUALLY A FIRE HAZARD WHEN TURNED ON . REPORTED IT ON DAY 1 OF A 6 DAY STAY AND NOTHING HAPPENED. CLEANLINESS WAS VERY POOR WITH GROUND IN DIRT ON FLOORS AND ARCHITRAYS . NEEDED A DEEP STEAM CLEAN. STAFF WERE OK . POOL IS VERY GOOD , CARPARK UNDERNEATH WORKS WELL AND THE LOCATION IS EXCELLENT.

Thank you for sharing your feedback regarding your recent stay. While we’re glad to hear you appreciated the pool, convenient parking, and excellent location, we sincerely regret the issues you encountered during your visit. It’s disappointing to learn about the cleanliness concerns. I apologize that this was not addressed promptly despite being reported on the first day of your stay. This has been shared with our housekeeping team for immediate action, and additional steps are being taken to enhance the quality of our room preparation. Thank you for acknowledging our staff and other aspects of your stay that you found positive. Your comments help us identify areas for improvement, and we are committed to addressing these issues to provide a better experience for all our guests. If there is anything further, you’d like to share or discuss, please don’t hesitate to contact us directly. We hope to have the opportunity to welcome you back in the future under improved circumstances. Warm regards, Tiffany M Assistant Manager

Accogliente anche se datato.

Punteggio Tripadvisor 4.0/5

222DavidP222 Recensione certificata TripAdvisor

La posizione è il massimo, 30 metri dalle spiagge, 10 metri dal centro, 50 metri dai ristoranti. Il complesso è grande, con piscina e parcheggio al chiuso, offre tutto quello che serve non solo per chi viaggia ma soprattutto per chi vi vuole risiedere qualche giorno. Soggiorno, camera letto, veranda esterna, angolo cucina e bagno gigante con vasca idromassaggio, lavatrice e asciugatrice. Dotazioni al massimo anche se tutto un po vecchiotto.

Dear David P, Thanks for your recent review of Mantra French Quarter. Our location makes us the chosen property for many travellers coming to Noosa and I am pleased we hit the mark for you on your stay. Thanks again and I look forward to welcoming you back next time in Noosa. Kind regards, Nole Beardwood General Manager

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 824 recensioni 9.8/10 Posizione
  • 1.020 recensioni 5/10 Camera
  • 535 recensioni 7.6/10 Servizio
  • 11 recensioni 4.3/10 Internet
  • 402 recensioni 9.2/10 Piscina
  • 384 recensioni 2.7/10 Pulizia
  • 321 recensioni 3.8/10 Comfort
  • 305 recensioni 4.9/10 Servizi

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