Raffles Hotel Le Royal Phnom Penh 5 étoiles

Note Avis clients (Note ALL) 4.8/5 1 013 avis

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Raffles Hotel Le Royal Phnom Penh - Image 1
Raffles Hotel Le Royal Phnom Penh - Image 2
Raffles Hotel Le Royal Phnom Penh - Image 3
Raffles Hotel Le Royal Phnom Penh - Image 4
92 Rukhak Vithei Daun Penh, Sangkat Wat Phnom, 120211 PHNOM PENH, Cambodge

Description

Les plus de l'hôtel

  • A 5 minutes des attractions touristiques

  • Service majordome 24 h/24

  • Visite historique de l'hôtel

  • Restaurant et bar emblématiques

  • Cuisine khmère royale

Nos hébergements

Profitez de nos offres Vol + Hôtel

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Localisation de l'hôtel

Raffles Hotel Le Royal Phnom Penh

92 Rukhak Vithei Daun Penh, Sangkat Wat Phnom
120211 PHNOM PENH
Cambodge

GPS:11.576354, 104.918079

Téléphone

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.8/5  1 013 avis

Note Avis clients 4.5/5

Guy M. P. R. Entre amis - Avis confirmés ALL

un service de grande qualité un bâtiment superbe des extérieurs très agréables

Dear Mr. R., Thank you very much for taking the time to share your feedback following your recent stay at Raffles Hotel Le Royal. We are delighted to know that you appreciated our service, the charm of our historic building, and the pleasant grounds. We have also taken careful note of your comments regarding breakfast and the check-out experience. Your observations are invaluable to us, and we are committed to enhancing these areas to ensure that future stays are seamless and as enjoyable as possible from start to finish. As a valued ALL Gold member, your loyalty means a great deal to us, and we want every aspect of your journey with Raffles to reflect the highest standards of hospitality. Please rest assured that your feedback has been shared with our culinary and front office teams, who are already working on improvements to elevate both the breakfast selection and the departure process. We look forward to welcoming you back to Phnom Penh and to providing you with an even more refined and memorable experience. Warm regards, Sharon Quality & Development Manager Raffles Hotel Le Royal Phnom Penh

Note Avis clients 5.0/5

Francois R. V. J. A. En couple - Avis confirmés ALL

Gentillesse et efficacité du personnel. Petits déjeuners délicieux.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal Phnom Penh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmar General Manager

Note Avis clients 5.0/5

Hilaire A. En couple - Avis confirmés ALL

L’ensemble des prestations a été conforme à nos attentes avec un personnel attentif, efficace et souriant.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal Phnom Penh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmar General Manager

Note Avis clients 3.5/5

Luc J. E. D. C. En couple - Avis confirmés ALL

Quelques soucis le 1er jour : chambre pas prête à 13.00.Petit déjeuner moyen. Mais bonne réaction et fin du séjour parfait. Le batiment et la déco sont superbes. Le souci est le niveau d'anglais du personnel .

Dear Mr. D. C., Thank you for taking the time to share such thoughtful and detailed feedback following your recent stay at Raffles Hotel Le Royal. We are truly grateful for your balanced and candid comments, and we appreciate the opportunity to reflect on your experience. We are delighted to know that you found our historic building and décor to be superb, and that the remainder of your stay met your expectations after the initial challenges. Your kind recognition of our team’s responsiveness is especially appreciated. At the same time, please accept our sincere apologies for the inconveniences encountered upon arrival, particularly the delay in room readiness and the aspects of the breakfast experience that fell short of your expectations. Your comments regarding breakfast variety, pastry quality, fruit selection, and our team’s level of English proficiency have been carefully noted. These insights are invaluable and are being shared with our management and culinary teams as part of our ongoing commitment to service refinement and training. We are encouraged by your positive ratings for cleanliness, accommodation comfort, Wi-Fi, and sustainability efforts, and we remain committed to enhancing these areas while elevating the consistency and personalization of our service across every touchpoint—from arrival to departure. Thank you once again for your constructive feedback and for choosing to stay with us. We hope to have the pleasure of welcoming you back to Raffles Hotel Le Royal in the future, where we trust we can deliver an experience that more fully reflects the legendary standards of our brand. With kind regards, Dagmar General Manager

Note Avis clients 4.5/5

Jean F. R. A. R. En couple - Avis confirmés ALL

tres bon service accueil magnifique sejour

Dear Mr. R., We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal Phnom Penh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmar General Manager

D'autres internautes évaluent notre hôtel

  • 230 avis 9.4/10 Site
  • 397 avis 8.3/10 Chambre
  • 819 avis 9.1/10 Service
  • 9 avis 8.3/10 Internet
  • 333 avis 9.5/10 Ambiance
  • 299 avis 7.6/10 Repas
  • 290 avis 9.6/10 Installations
  • 207 avis 8.5/10 Petit déjeuner

Dispensé par Trustyou

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