Raffles Hotel Le Royal Phnom Penh 5 étoiles

Note Avis clients (Note ALL) 4.8/5 1 003 avis

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Raffles Hotel Le Royal Phnom Penh - Image 1
Raffles Hotel Le Royal Phnom Penh - Image 2
Raffles Hotel Le Royal Phnom Penh - Image 3
Raffles Hotel Le Royal Phnom Penh - Image 4
92 Rukhak Vithei Daun Penh, Sangkat Wat Phnom, 120211 PHNOM PENH, Cambodge

Description

Les plus de l'hôtel

  • A 5 minutes des attractions touristiques

  • Service majordome 24 h/24

  • Visite historique de l'hôtel

  • Restaurant et bar emblématiques

  • Cuisine khmère royale

Nos hébergements

Profitez de nos offres Vol + Hôtel

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Localisation de l'hôtel

Raffles Hotel Le Royal Phnom Penh

92 Rukhak Vithei Daun Penh, Sangkat Wat Phnom
120211 PHNOM PENH
Cambodge

GPS:11.576354, 104.918079

Téléphone

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.8/5  1 003 avis

Note Avis clients 5.0/5

Francois R. V. J. A. En couple - Avis confirmés ALL

Gentillesse et efficacité du personnel. Petits déjeuners délicieux.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal Phnom Penh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmar General Manager

Note Avis clients 5.0/5

Hilaire A. En couple - Avis confirmés ALL

L’ensemble des prestations a été conforme à nos attentes avec un personnel attentif, efficace et souriant.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal Phnom Penh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmar General Manager

Note Avis clients 3.5/5

Luc J. E. D. C. En couple - Avis confirmés ALL

Quelques soucis le 1er jour : chambre pas prête à 13.00.Petit déjeuner moyen. Mais bonne réaction et fin du séjour parfait. Le batiment et la déco sont superbes. Le souci est le niveau d'anglais du personnel .

Dear Mr. D. C., Thank you for taking the time to share such thoughtful and detailed feedback following your recent stay at Raffles Hotel Le Royal. We are truly grateful for your balanced and candid comments, and we appreciate the opportunity to reflect on your experience. We are delighted to know that you found our historic building and décor to be superb, and that the remainder of your stay met your expectations after the initial challenges. Your kind recognition of our team’s responsiveness is especially appreciated. At the same time, please accept our sincere apologies for the inconveniences encountered upon arrival, particularly the delay in room readiness and the aspects of the breakfast experience that fell short of your expectations. Your comments regarding breakfast variety, pastry quality, fruit selection, and our team’s level of English proficiency have been carefully noted. These insights are invaluable and are being shared with our management and culinary teams as part of our ongoing commitment to service refinement and training. We are encouraged by your positive ratings for cleanliness, accommodation comfort, Wi-Fi, and sustainability efforts, and we remain committed to enhancing these areas while elevating the consistency and personalization of our service across every touchpoint—from arrival to departure. Thank you once again for your constructive feedback and for choosing to stay with us. We hope to have the pleasure of welcoming you back to Raffles Hotel Le Royal in the future, where we trust we can deliver an experience that more fully reflects the legendary standards of our brand. With kind regards, Dagmar General Manager

Note Avis clients 4.5/5

Jean F. R. A. R. En couple - Avis confirmés ALL

tres bon service accueil magnifique sejour

Dear Mr. R., We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal Phnom Penh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmar General Manager

Note Avis clients 4.5/5

Jean P. T. D. T. T. En couple - Avis confirmés ALL

Un lieu de séjour de grande qualité, avec toutefois un avertissement : si vous restez un court séjour (une nuit ou deux maximum) les chambres de base (State, Landmark) vous suffiront peut-être, mais elles sont très petites (moins de 35 m²) et malcommodes (rangement minuscule pour les habits et rien pour les bagages, table très exiguë même pour un ordinateur portable). Si vous souhaitez rester plus longtemps, il est hautement préférable de prendre une suite. Les restaurants sont de grande qualité, le bar est célèbre dans tout Phnom Penh, le petit-déjeuner à la commande est copieux et varié, et le personnel est souriant et efficace, sauf autour de la piscine où on note une certaine désinvolture. Au total, un très agréable séjour tout de même.

Dear Mr. T., Thank you for taking the time to share such a thoughtful and balanced review of your recent stay at Raffles Hotel Le Royal. We are truly delighted to read that you appreciated the character of our historic hotel, the quality of our restaurants, our renowned bar, and the warmth and dedication of our colleagues. Your kind words are sincerely valued and will be shared with the teams concerned. We are equally grateful for your constructive observations. Please accept our apologies that the service around the pool did not reflect the attentive and refined standards we strive to uphold throughout the hotel. Your comments have been shared with our management team, and we are addressing this to ensure a more consistent and seamless experience for our guests. We also appreciate your candid feedback regarding room categories. As a heritage property, some of our entry-level rooms reflect the original architecture of the building, and we understand that they may feel less suited for longer stays. Your recommendation of our suites for extended visits is very helpful, and we thank you for highlighting this for future guests. It is a pleasure to know that, overall, your stay was a very pleasant one. We truly hope to have the opportunity to welcome you back to Raffles Hotel Le Royal in the future, and to provide you with an experience that is flawless in every detail. With our warmest regards, Dagmar General Manager

D'autres internautes évaluent notre hôtel

  • 211 avis 9.3/10 Site
  • 387 avis 8/10 Chambre
  • 800 avis 9/10 Service
  • 9 avis 8.3/10 Internet
  • 324 avis 9.4/10 Ambiance
  • 288 avis 7.5/10 Repas
  • 280 avis 9.5/10 Installations
  • 205 avis 8.2/10 Petit déjeuner

Dispensé par Trustyou

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