Raffles Hotel Le Royal 5 stars

Customer review rating (ALL Rating) 4.8/5 522 reviews

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Raffles Hotel Le Royal - Image 1
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92 Rukhak Vithei Daun Penh, Sangkat Wat Phnom, 120211 PHNOM PENH, Cambodia

Description

Hotel extras

  • Labelled ALLSAFE

  • Just a short stroll from all of Phnom Penh's tourist attractions

  • Raffles' renowned 24-hour personal butler service

  • Refined restaurant featuring exclusive Royal Khmer recipes

  • Home to the iconic Elephant Bar

Our accommodation(s)

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Hotel location

Raffles Hotel Le Royal

92 Rukhak Vithei Daun Penh, Sangkat Wat Phnom
120211 PHNOM PENH
Cambodia

GPS:11.576354, 104.918079

Telephone
Fax +855 23 981 168

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  522 reviews

TripAdvisor Rating  4.5/5  2,560 reviews

Certificate of excellence 2024

convenience to find location, a lot of sweet memory to carry back.

Customer review rating 3.5/5

Wathenac K. Families - Confirmed reviews ALL

Sorry for sharing frank opinion as I'm a specialist of Customer Service for years and my frank VOC is just want you to always provide a better service. I felt a bit discriminate with staff who send me to the room. maybe due to I'm Cambodian and wearing just simple smart causal. also on 5th April (around 8pm) when I walk-in and ask for room booking reservation I felt I got less help. (maybe my expectation is too high due to 5* Holtel). However, as overall, our family (my wife and my son) felt exciting and perceived amazing experience in room welcoming as well as we haven't expected you arrange anniversary cake and many wishing card for us. My wife was very excited with room welcoming and she said she want to come back again next year. Once again, we satisfy with most of hotel service, facility...etc and only small thing that I mention above (improve hospitality of each human touch points). best regards,

Great stay

Customer review rating 4.5/5

Gabriel Business - Confirmed reviews ALL

Very hospitable service, beautifully decorated hotel, well located

A Glorious Hotel

TripAdvisor rating 5.0/5

Robin C TripAdvisor review

I loved this hotel 25 years ago and I love it today. After almost 40 hours of traveling, I couldn’t imagine a more gracious place to check into … even after my cab driver gave up on the crowded streets and I had to walk the last 1/4 mile. Rooms are elegant, the pool is lovely. The location — steps from the river, the Art Deco Central Market, the Royal Palace, and the tranquil Wat Penh, can't be beat. (It’s also really close to American Embassy in case you need that). Settling into the sophisticated Elephant Bar, I could imagine Jackie Kennedy seated on a leather couch across from me, enjoying a Femme Fatale, the cocktail named for her when she visited the hotel in 1967.

Good Stay

Customer review rating 4.0/5

Kamini Families - Confirmed reviews ALL

Our objective was to have a relaxing and calm 3 days at the hotel to celebrate 2 family events, which we had indeed. Everyone took good care of us. We had dinner in both restaurants. We have enjoyed the food. Thank you to the F&B for the surprise birthday cake on our 1st night at "Le Royal Dinner'. The room is comfortable though we could hear noise from the corridor such as suitcases, people talking and so on. We had a good service at the bar with a family atmosphere during the day. Points to improve: 1. The music in the lobby is too loud. When we were having dinner on our 1st night, we could hear 2 different type of music (1 in the restaurant and 1 in the lobby). On 2nd night, we had dinner at the Phnom 1929. We chose a wine but then we were being told that they don't have it anymore. Would be better when handing over the wine list to inform customers to avoid disappointment. 2. The music at the bar as well is loud that we had to speak loudly to hear each other. 3. We used the Spa. The section of the sauna and toilet should always be clean. `There were water on the floor and paper in the toilet. After the massage, there is no place to relax for a few minutes. You are just rushed to the reception area.

Quick relaxing break

TripAdvisor rating 5.0/5

advenKvid TripAdvisor review

Our objective was to have a relaxing and calm 3 days at the hotel to celebrate 2 family events, which we had indeed. Everyone took good care of us. We had dinner in both restaurants. We have enjoyed the food. Thank you to the F&B for the surprise birthday cake on our 1st night at "Le Royal Dinner'. The room is comfortable though we could hear noise from the corridor such as suitcases, people talking and so on. We had a good service at the bar with a family atmosphere during the day.

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Other web-users rate our hotel

  • 81 reviews 9.6/10 Location
  • 189 reviews 8.3/10 Room
  • 387 reviews 9.1/10 Service
  • 128 reviews 9.3/10 Vibe
  • 124 reviews 9/10 Amenities
  • 93 reviews 8.3/10 Breakfast
  • 84 reviews 9.1/10 Pool
  • 75 reviews 5.9/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.