Raffles Grand Hôtel d'Angkor

Dear DuncanTCH, Thank you for taking the time to leave us with your kind review. It gives us great pleasure reading your heartwarming feedback that you consider Raffles Grand Hotel d'Angkor as one of the finest hotels in the world. We feel honoured receiving your exceptional appreciation not only for our recently restored property but also about our dedicated and talented Raffles colleagues. I am truly delighted to hear that the Raffles team made you feel special during your stay. Indeed, no task is too small or too large to undertake at Raffles. The genuine care and undivided attention that we put into every detail is what sets us apart and it is our constant endevour to offer an oasis for our well-travelled residents. At Raffles, we always say: "arrive as guests, leave as friends, and return as family." We thank you once again for making the Raffles Grand Hotel d'Angkor your home in Siem Reap, and we look forward to welcoming you back as part of our Raffles family. Yours sincerely, Rey Moraga Rooms Division Manager Raffles Grand Hotel d'Angkor, Siem Reap

Dear Pelican24, Thank you for your valuable feedback. We are sincerely delighted to read that your second visit at the Raffles Grand Hotel d'Angkor was outstanding in every way Heartfelt and thoughtful service is at the very core of everything we do. We feel reassured knowing that the service rendered throughout your stay was both exceptional and personalised. Understanding our guests, knowing their passions, and addressing them by their names truly allows us to make every Raffles stay special and unique. Our talented culinary and service teams at Café d'Angkor are extremely proud to read your review. Every single day, they make it to a point that each resident can lavishly indulge in the town's finest breakfast spread. As one of the gastronomic highlights in our property, we are very glad that you found this dining experience brilliant. Thank you again for choosing to stay at Raffles Siem Reap, and for leaving us with this heartwarming feedback. We hope you are bringing with you a treasure-trove of memories from your visit to Angkor, and I hope to welcome you back soon for yet another exceptional Raffles experience. Yours sincerely, Rey Moraga Rooms Division Manager Raffles Grand Hotel d'Angkor, Siem Reap

Dear Kai_PP, Thank you for taking the time to write your feedback. It is most wonderful to hear your appreciation for our legendary Grande Dame. Indeed, our recent restoration was undertaken with utmost care and attention, as it was important for us that we keep the spirit and charm of the original Grand Hotel d'Angkor. I am delighted that the architectural elements of our historic building made an impact during your stay. The antique timber elevator that has been ferrying our well-travelled guests for over 90 years has served as the centrepiece of our grand lobby since. As custodians of a beloved icon, we feel privileged to be able to preserve the heritage of this national landmark. Thoughtful hospitality is at heart of everything we do, for it is true that we pride ourselves on the Raffles legacy of service and excellence. It is reassuring to read that your recent experience in our oasis was comfortable. We hope that the handwoven Krama will remind you of all the wonderful memories and adventures in Siem Reap. We look forward to the pleasure of welcoming you back at the legendary Raffles Grand Hotel d’ Angkor. Yours sincerely, Rey Moraga Rooms Division Manager Raffles Grand Hotel d'Angkor, Siem Reap