阿姆斯特丹瑞士酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 280 评论

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Damrak 96, 1012 LP 阿姆斯特丹, 荷兰

描述

酒店其他优惠

  • 地理位置优越，距离达姆广场和中央车站仅几步之遥

  • 探索城市本色，漫步间尽览其韵。

  • 现代化的设施、健身中心和会议室

  • 于阿姆斯特丹繁华市中心，尽享国际风味美食。

  • 坐落于一座具有重要历史意义的地标建筑内

我们的客房

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酒店位置

阿姆斯特丹瑞士酒店

Damrak 96
1012 LP 阿姆斯特丹
荷兰

GPS:52.373403, 4.893462

电话
传真 +31 20 522 3225

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

ROYAL98

ROYAL98 是阿姆斯特丹市中心的一间意大利餐厅，意大利面、薄皮燃木烤箱披萨和新鲜制作的莎拉是那里的特色菜。这里供应全天菜单，确保让客人品尝到当地供应商提供的新鲜、有机的食材。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  280 评论

TripAdvisor 评级  4.2/5  1,760 评论

卓越奖 2025

Avoid!

Tripadvisor 评级 1.0/5

Ellie k 经 TripAdvisor 认证的评论

Rooms are disgusting. Bath was filled with scratches which was ingrained with dirt. Breakfast was horrible. Hotel staff were rude and probably the worst part about the hotel!

This review has been written by an individual who did not stay at Swissôtel Amsterdam and therefore has no first-hand experience of our hotel, our rooms, our breakfast, or our service. The statements made are not based on an actual visit and should be read in that context by anyone considering a stay with us. For clarity, the author held a reservation but was unable to arrive. After several polite and professional telephone conversations with our colleagues, the booking was handled strictly in accordance with the agreed terms and conditions, including the applicable no-show policy. A request for free cancellation outside the cancellation window was therefore declined. As no stay ever took place, the detailed allegations regarding room cleanliness, bedding, breakfast quality, and staff conduct cannot reflect reality. While we respect the right to share opinions, we also believe it is important for future guests to understand when a review is not grounded in an actual hotel experience. Swissôtel Amsterdam welcomes thousands of guests each year, and our reviews largely reflect genuine stays and authentic feedback. We remain fully committed to transparency, fairness, and delivering the high standards of hospitality our guests expect and deserve. Kind regards, Wencke Bolsius General Manager

House keeping issues let this hotel down - concerning for a 4 star.

Tripadvisor 评级 3.0/5

ATM_Liverpool 经 TripAdvisor 认证的评论

We stayed a night here and were not too impressed given that it is a 4 star and expensive. So we wanted a drink at the bar but were advised it was closed on a Monday. The bed was comfy but the mattresses were very thin and the sheets kept coming off them when we slept, unable to secure due to the type they are (pic attached). The shower was in the bath and the shower head wouldn’t fix high up - sounds minor but when it’s facing your belly it’s annoying. Also little things to do with house keeping were concerning - there was no shower gel left in the refillable holder and glass bottle of water in the mini bar without a lid on it ! Saying that, the receptionist was friendly and the location is brilliant right next to the royal palace.

Dear Mr Liverpool, Thank you for sharing this review of your time at our hotel. We are delighted that you found our reception team welcoming and enjoyed the convenience of our central location near Dam Square. However, we sincerely regret that some aspects of your stay fell short of your expectations. The issues you mentioned regarding your room amenities and bathroom setup are not reflective of our usual standards, and we have shared your comments with our housekeeping team for immediate review. Our triple-glazed windows and soundproofing measures are designed to ensure comfort, and we regret any inconvenience experienced. Nonetheless, we are glad our proximity to major attractions contributed positively to your visit. We value your insights and hope to welcome you back for a more seamless experience in the future. We would love to welcome you back on a future occasion. Kind regards, Wencke Bolsius General Manager

All about location

Tripadvisor 评级 4.0/5

niceguycolly Couples - 经 TripAdvisor 认证的评论

A very good hotel, location is fabulous central to dam sq staff very pleasant - room is fairly basic but rooms generally in Amsterdam are quite compact so it was no surprise Room had a mini fridge which is a big plus and all things considered I would have no hesitation in staying here again

Dear Guest, Thank you for taking the time to share your review. We are delighted that you enjoyed our central location and found the team welcoming during your stay. It’s wonderful to know the convenience of the mini fridge added to your comfort. We regret that the room’s size did not match your expectations. As a historic building, our unique layout offers varied room dimensions, which we aim to highlight more clearly for future bookings. Nonetheless, we’re thrilled you’d choose us again and hope you took full advantage of being steps from Dam Square’s vibrant energy. We hope we may have the pleasure of welcoming you back on another occasion. With our best wishes, Wencke Bolsius General Manager

Nice Hotel !!

Tripadvisor 评级 4.0/5

BalkrishnaShroff 经 TripAdvisor 认证的评论

We were going to be in Amsterdam for one night and we were looking for a central place. This hotel turned out to be perfect choice. It is located right at Dam Square. It was nice of them to give us an early check-in. The room was spacious including bathroom. The reception staff was very helpful all the time. Actually this hotel deserves five stars. The only problem was that there was a gap between the flooring and window in the room. When my wife went towards the window, she fell down in the gap which about 15 inches down. Luckily nothing happened to her. Ideally they should put an iron bar at this point so that nobody could reach window. Therefore one star less. I hope the management will seriously look in to it.

Dear Krishna, Thank you for reviewing your stay with us. We are delighted you appreciated our central Dam Square location and found the early check-in accommodating. Our team values knowing you enjoyed the spacious room and bathroom comfort. That said, we sincerely regret the issue encountered near the window area and appreciate you highlighting this for our attention. Finally, we are pleased our reception staff's assistance and the overall quality of your stay met your expectations. We would be delighted to welcome you back for another stay in the future. Best wishes, Wencke Bolsius General Manager

Bad experience . Not recommended at all

Tripadvisor 评级 2.0/5

Wander62293347601 Couples - 经 TripAdvisor 认证的评论

The rooms were too small but that’s the norm in any European city I presume . But the house keeping service and the attitude of the manager in the reception was awful . Inspite of our repeated reminders the rooms were not cleaned properly and even for a 5 day stay the linens were not changed inspite of our requesting multiple times.

Dear Wander, Thank for taking the time to share your feedback. We sincerely apologize that your experience fell short of our usual standards in several aspects. Our housekeeping team typically refreshes rooms daily and changes linens every third day unless requested otherwise, but we regret this didn't occur as expected during your stay. We're addressing this oversight with our team to prevent recurrence. Regarding the service you encountered, this does not reflect our commitment to gracious hospitality. We've shared your comments with our leadership team to reinforce our service standards. We hope you will consider staying with us again in the future. Best regards, Wencke Bolsius General Manager

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其他网络用户评价我们的酒店

  • 1,138 评论 9.7/10 位置
  • 1,057 评论 6.6/10 房间
  • 1,009 评论 8.6/10 服务
  • 7 评论 4.8/10 上网
  • 407 评论 6.1/10 清洁度
  • 359 评论 5.5/10 早餐
  • 207 评论 5.3/10 氛围
  • 151 评论 4.1/10 设施

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