宜必思阿姆斯特丹中心酒店 3 星

客户意见评级 (ALL 评级) 4.2/5 3,230 评论

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酒店位置

宜必思阿姆斯特丹中心酒店

Stationsplein 49
1012 AB 阿姆斯特丹
荷兰

GPS:52.379131, 4.897824

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  • 无限网络
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ALL 评级  4.2/5  3,230 评论

TripAdvisor 评级  3.5/5  1,032 评论

Lovely experience with hotel and staff, be conscious of bed mattress/pillow quality.

Tripadvisor 评级 4.0/5

avaac_1234 经 TripAdvisor 认证的评论

A nice hotel and helpful staff. The rooms can get stuffy and warm sometimes so I suggest leaving the air conditioning on during the day. The mattress is very thin and I got a pain in my back and shoulder the following day… we requested extra pillows for each of us as they were very thin. They gave us the pillows no problem. The bar area was lovely and quiet and having a snack area is very convenient. The location is great and if you want to get an Uber it picks you up just past the tunnel at the station.

Dear Guest, Thanks for your review about our hotel. We are delighted that you found our hotel to be lovely and our staff helpful. It's rewarding to know that the bar area provided a quiet space for you to relax, and that the availability of a snack area added convenience to your stay. However, we regret to hear that the comfort of our beds did not meet your expectations. Our 'Sweet Beds by Ibis' are usually praised for their comfort, and we are concerned to hear of your discomfort. Nonetheless, we appreciate you bringing this to our attention, and we are glad that our team was able to promptly provide you with additional pillows for extra support. Finally, we are pleased that you enjoyed our prime location, which is conveniently close to many forms of public transport and attractions. We trust this made exploring the vibrant city of Amsterdam an easy and enjoyable experience for you. We are hoping to welcome you back in the future. All the best. Natasa Duricic, Operations Manager

Location, location, location at reasonable cost. Very helpful and polite staff. 5 stars to Iman and Caitlin.

Tripadvisor 评级 5.0/5

Kim F 家庭住宿 - 经 TripAdvisor 认证的评论

Location is perfect right next to train station which is hub for all travel and sightseeing activities. Central downtown core and jump off point for all canal cruises is right across the road from front door. Eating options are two minute walk away. They also have a nice breakfast available in the morning for 18 euros per person. Rooms in hotel a a little small but completely adequate for couples travel. Perhaps the best compliment goes to the hotel staff. We had one individual in our group who took sick and the supervisor Iman and Caitlin did everything possible to help us out including crutches and directing us to a nearby doctors clinic in train station right next door. I don’t think you can do a lot better than this hotel for a stay in Amsterdam. To top it off the airport is a quick 20 min train ride away at minimal cost.

Dear Kim, We would like to thank you for this review about your recent experience in our hotel. It is gratifying to hear that you had a memorable stay at ibis Amsterdam Centre. We are delighted that our central location served as a perfect base for your travel and sightseeing activities, as well as our proximity to a variety of dining options. The commendations for our staff, especially Iman and Caitlin, are truly appreciated, reinforcing our commitment to excellent guest service. We acknowledge that the size of our rooms may be smaller than some travelers are accustomed to. Our aim is to provide well-appointed, functional spaces that capitalize on our central location in the heart of Amsterdam. We hope that the room's amenities and design still provided comfort during your stay. Nonetheless, we are thrilled that the convenience of transportation options and quick access to Amsterdam Schiphol Airport added to the ease of your visit. The positive feedback on the assistance provided by our team members during a medical situation is heartwarming and exemplifies the care we strive to offer all our guests. We hope to have the pleasure of welcoming you back to our hotel in the future, where you can explore even more of what Amsterdam has to offer. Kind regards, The entire team really hope we can welcome you back on a future occasion. Kindest regards, Natasa Duricic, Operations Manager

Great location adjoining the central station

Tripadvisor 评级 4.0/5

Kesera W Solo travel - 经 TripAdvisor 认证的评论

The hotel is situated next to the train station and was easily accessible. Even though the rooms were relatively small, typical for this city, they were spacious enough and had many amenities. The lack of a mini bar in the room was compensated partly by a mini market in the lobby area. A bar located next to the lobby served a good variety of drinks at good prices. Breakfast served buffet style had a good spread giving everyone something they liked including scrambled eggs and sausages. Good value for money.

Dear Guest, Thanks for your review about our hotel. We are delighted that you appreciated the hotel's prime location, our vibrant bar, and the wide selection of breakfast options. It is great that you found value in our convenient mini market and the range of amenities provided in our well-appointed rooms. Our team strives to ensure every guest has a comfortable and enjoyable stay, and your feedback is a testament to our efforts. We are hoping to welcome you back in the future. All the best. Natasa Duricic, Operations Manager

Not the best not the worst

Tripadvisor 评级 3.0/5

Niamh M 经 TripAdvisor 认证的评论

Rooms are very small, especially bathrooms. Hardly any room to move around what so ever. The flat screen TV had no English channels and the Netflix did not work. When connecting my own device through HDMI to use I found that the HDMI also does not work. The internet would drop every 3-4 minutes, so unless you are wanting to use personal data… avoid. Check in and check out was simple, however I was almost charged twice for city tax as the card machine ran out of paper when I paid at check in. I was told to collect my receipt at check out then to be questioned by 3 members of staff at reception as to whether or not I had paid it. I had to get the transaction up on my bank, which again was difficult with limited internet access. Not very professional. Double rooms for 2 people had only 3 pillows, this didn’t make much sense to me. If it was only 2 pillows I would understand to an extent… 3 made no sense. However beds were quite comfy. I stayed in a room facing the city on the 6th floor (nice view) so had no trouble from the trains, but with being so close to the train station I can imagine why other guests found this an issue. Rooms are advertised as soundproof, definitely not the case. We didn’t eat here either so cannot comment on the food. Staff overall seemed quite nice despite the issue at checkout. We was able to check in 30 minutes early. We were also able to leave cases free of charge before check in and after check out until we left for the airport. Cleaners do come around daily which is good and provide fresh towels / bedding. Would recommend for no longer than a 2/3 night stay. We only used the hotel to come back to at sleep at night and to shower. Would not be ideal if you are booking for a work trip / long haul. Not a lot of room for storage (4 clothes hangers in an open cabinet below TV).

Dear Guest, Thanks for your review about our hotel. We are delighted that you found our beds comfortable and enjoyed the view from your room on the 6th floor, as well as the cleanliness maintained by our diligent housekeeping team. It is pleasing to learn that our staff were accommodating, allowing you an early check-in and providing complimentary luggage storage. However, we apologize for the inconvenience you experienced with the room size, television service, and internet connectivity. Our rooms are designed to be compact and efficient, and we regret that this did not meet your expectations. We understand that a reliable internet connection is important, and we will look into the inconsistency you reported. For future reference, our premium rooms on the top floors offer additional space and amenities. Furthermore, we are sorry for the confusion regarding the city tax payment. We strive for a seamless check-out experience and will ensure better communication in such instances. Nonetheless, we appreciate your positive remarks on the ease of the check-in and check-out process and the convenience offered by our central location. Our team is committed to providing a pleasant stay, and we are glad that these aspects of your visit were satisfactory. We are hoping to welcome you back in the future. All the best. Natasa Duricic, Operations Manager

Ok with the right room location.

Tripadvisor 评级 3.0/5

Tlhamm 商务住宿 - 经 TripAdvisor 认证的评论

Typical European economy hotel: very small room, minimal accessories in the room but all the basics. Only some rooms have a tea/coffee set but you may be able to request one to be added. Breakfast is expensive and fairly minimal but adequate. Request the main tower or you’ll be listening to the trains all night. Also, the back tower was renovated less recently and air flow was terrible so I switched rooms to the front tower. Much better all around. If you have any issues ask for Hicham - he was AMAZING! Best customer service I have ever received in any hotel. Location is very central for walking everywhere.

Dear Guest, Thanks for your review about our hotel. We are delighted that you found our main tower to your liking and that the assistance from Hicham met your expectations. It is always our goal to provide excellent customer service, and we're glad to hear we succeeded in this with you. However, we regret to hear that your initial room did not fully meet your expectations due to the room size, accessories, and air flow. We understand how important a comfortable and well-appointed space is for our guests. Moreover, we apologize if the breakfast did not meet your expectations. Please note that we offer a variety of breakfast options and price points, including a takeaway breakfast bag and a smaller breakfast for those who prefer a lighter start to their day. Finally, we are pleased that the central location of our hotel contributed positively to your stay. Our proximity to the heart of Amsterdam allows guests to explore the city with ease, and we are glad this was beneficial for you during your visit. We are hoping to welcome you back in the future. All the best. Natasa Duricic, Operations Manager

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其他网络用户评价我们的酒店

  • 4,130 评论 9.6/10 位置
  • 4,185 评论 4.9/10 房间
  • 2,876 评论 8.1/10 服务
  • 137 评论 3.9/10 上网
  • 2,688 评论 3/10 舒适度
  • 1,363 评论 6.2/10 清洁度
  • 1,167 评论 7.3/10 早餐
  • 886 评论 4.2/10 性价比

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