阿姆斯特丹索菲特传奇大酒店 5 星

客户意见评级 (ALL 评级) 4.8/5 2,741 评论

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描述

酒店其他优惠

  • 令人放松的索菲特水疗中心和索菲特健身中心

  • 安静的花园露台,我们的宝藏明珠!

  • 44 间套房,包括管家服务

  • 设有 19 间会议室,包括 5 间被列入历史遗址的会议室

  • 位于城市中心,可进行我们的传奇历史游

我们的客房

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酒店位置

阿姆斯特丹索菲特传奇大酒店

Oudezijds Voorburgwal 197
1012 EX 阿姆斯特丹
荷兰

GPS:52.371132, 4.89531

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.8/5  2,741 评论

TripAdvisor 评级  4.5/5  3,864 评论

卓越奖 2024

Historical Gem Near Red Light District

Tripadvisor 评级 5.0/5

James M 经 TripAdvisor 认证的评论

Great historical location- great service - loved the location. Enormous history - centuries of use. Service team very friendly and helpful. Right down street from red light distric offering colorful entertainment for a walkabout. Highly recommended!

Thank you for choosing to stay with us at Sofitel Legend The Grand Amsterdam and for sharing such positive detailed feedback about your experience. We are delighted to hear that you enjoyed the wonderful location of our hotel alongside with its history. Our prime location is indeed one of our hotel's highlights, and we are thrilled that it contributed to your memorable experience. Ensuring guest satisfaction is at the forefront of everything we do, and our team of ambassadors is dedicated to providing the exceptional five-star service we are renowned for. It would be our pleasure to have you as our guest again at The Grand on your next trip to Amsterdam.

Experience one of the World's best hotels

Tripadvisor 评级 5.0/5

David G 经 TripAdvisor 认证的评论

Amsterdam is beautiful and interesting in the Wintertime, and I recommend a stay at this wonderful historic hotel, which looks even better than normal with its Christmas lights and decorations, and is well worth going to after these come down as well! I won't attempt to name them all, but everyone working at the hotel is kind and professional, and go out of their way to be thoughtful to returning guests, which we appreciate more than words can say. Many people have been working at the hotel for a very long time, which speaks volumes in itself. We will return as soon as we can, and would recommend a stay in this marvellous hotel to anyone.

We extend our sincere gratitude for your thorough review of your stay at Sofitel Legend The Grand Amsterdam. Your insights are invaluable to us, and we are grateful for the time you have taken to share them. Thank you for taking the time to share your experience with us, and for recognizing the efforts of our team in delivering exceptional service. Guest satisfaction is our top priority, and our ambassadors are committed to upholding the high standard of five-star service that we are known for, ensuring every guest receives nothing short of excellence. We sincerely hope to have the pleasure of welcoming you back to The Grand on your next visit to Amsterdam.

To old and to dirty feeling

Tripadvisor 评级 3.0/5

jeromesh2001 Couples - 经 TripAdvisor 认证的评论

Nice place in the city maybe to near dirty area , this hotel was beautiful , but today it’s really old , the rooms are old and feeling dirty even dirty , hope Sofitel will invest !!!! And make deep cleaning inside the room . Also hope they forbidden people to smoke inside the rooms !!!!!!! Breakfast very basic and not 5 stars food quality ! Pity was good !

Thank you for taking the time sharing your feedback with us. We sincerely apologize for falling short of your expectations during your recent stay at Sofitel Legend The Grand Amsterdam. Your feedback is incredibly valuable to us, and we will use it to address the areas of concern you have highlighted. We strive to ensure the satisfaction of all our guests, and we encourage you to contact us at h2783-GR@sofitel.com so we can better understand your concerns and work together to find a suitable solution. Despite the issues you faced, we are committed to earning back your trust and hope to welcome you back to The Grand for a better experience.

4 am wake up call

Tripadvisor 评级 1.0/5

Aliisa R 经 TripAdvisor 认证的评论

Flew from S.F. for important meeting. Went to bed at 1 am, set my alarm for 9 am. Took a sleeping pill. 4 am the hotel calls me for a wake up call!!!! I wake up in total panic thinking must be an emergency. Nope, Armando from the front desk said another lady asked for a wake up call to my room and he didn’t verify any other information. Wasn’t able to get back to sleep. Totally wrecked for my meeting.

Best place to stay in Amsterdam

Tripadvisor 评级 5.0/5

tom m 经 TripAdvisor 认证的评论

What a warm & welcoming hotel. From the moment we arrived in the early morning we were so warmly greeted. They offer an impressive breakfast buffet + full menu service. A friendly, efficient & professional service staff took good care of us that morning. Our room was very well appointed- an extremely comfortable bed- and a luxurious bathroom. Nice & quiet and a beautiful view of the courtyard below from our windows. The hotel is rich in history but what sets it apart are the wonderful, friendly staff and fabulous location.

We are thrilled to learn that you had a positive experience during your recent stay at Sofitel Legend The Grand Amsterdam. Thank you for sharing your feedback with us; it is truly rewarding for our team to know that we succeeded in making your stay enjoyable. We are delighted to hear that you enjoyed your breakfast experience at The Grand. It is wonderful to hear that our attentive ambassadors contributed to your satisfaction during your stay. We will gladly pass on your compliments to the team as recognition for their exceptional efforts. Guest satisfaction is our top priority, and our ambassadors are committed to upholding the high standard of five-star service that we are known for, ensuring every guest receives nothing short of excellence. We sincerely hope to have the pleasure of welcoming you back to The Grand on your next visit to Amsterdam.

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其他网络用户评价我们的酒店

  • 765 评论 9.6/10 位置
  • 966 评论 8.3/10 房间
  • 1,580 评论 9.3/10 服务
  • 6 评论 5.2/10 上网
  • 420 评论 8.3/10 舒适度
  • 397 评论 8.9/10 早餐
  • 379 评论 8.2/10 食物
  • 340 评论 8.8/10 氛围

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