Sofitel Legend The Grand Amsterdam 5 星

客户意见评级 (ALL 评级) 4.8/5 2,544 评论

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Oudezijds Voorburgwal 197, 1012 EX 阿姆斯特丹, 荷兰

描述

酒店其他优惠

  • 令人放松的索菲特水疗中心和索菲特健身中心

  • 安静的花园露台，我们的宝藏明珠！

  • 44 间套房，包括管家服务

  • 设有 19 间会议室，包括 5 间被列入历史遗址的会议室

  • 位于城市中心，可进行我们的传奇历史游

我们的客房

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酒店位置

Sofitel Legend The Grand Amsterdam

Oudezijds Voorburgwal 197
1012 EX 阿姆斯特丹
荷兰

GPS:52.371132, 4.89531

电话
传真 +31 20 555 3111

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.8/5  2,544 评论

TripAdvisor 评级  4.7/5  3,949 评论

卓越奖 2025

Excellent in every way

Tripadvisor 评级 5.0/5

GautamS16 经 TripAdvisor 认证的评论

What a lovely stay! Thank you. The service was impeccable. Rooms were very well appointed. Bed was extremely comfortable. Had the pleasure of ordering some room service...arrived promptly and was delicious. Concierge were extremely knowledgeable. Wish we could have stayed longer.

Dear GautamS16, Thank you very much for your wonderful review and for sharing your experience at Sofitel Legend The Grand Amsterdam. We are delighted to read that you enjoyed every aspect of your stay, from the comfort of your room and bed to the quality of our room service. It is also a pleasure to know that our Concierge team and overall service made such a positive impression. Thank you once again for your kind words. We truly hope to welcome you back to The Grand in the future hopefully for a longer stay next time. Sincerely, Stefan Melcherts General Manager

Absolutely not up to sofitel standards

Tripadvisor 评级 3.0/5

P M 经 TripAdvisor 认证的评论

Beautiful building in the center of Amsterdam. Everything is within walking distance. The location is perfect. Beyond that, it is absolutely not up to Sofitel standards. The rooms are dated, the carpets are stained, and the bathroom has only one sink made of a kind of molded plastic that feels very low quality. The fridge motor is noisy. In addition, our room was not cleaned on January 17. It was only attended to at 6:30 p.m. after two reminders at reception—and when I say “cleaned,” only the towels were changed. The carpet was not vacuumed, the trash was not emptied, and the bed was carelessly made, without pulling the fitted sheet or fluffing the pillows. In short, the hotel has clear management and quality control issues. No commercial gesture was offered. Not even an apology at checkout. So I would advise you to stay away. It is expensive for what it is.

Dear P M, Thank you for taking the time to share your feedback regarding your stay at Sofitel Legend The Grand Amsterdam. We appreciate your positive remarks about our historic building and central location. At the same time, I regret to read that several aspects of your stay did not meet your expectations. Your comments regarding the room condition, housekeeping service and overall experience are taken seriously. This is not the level of quality or attention we strive to deliver, and your feedback has been shared with the relevant teams for review. Thank you for taking the time to provide us with this feedback. While we regret that your stay was disappointing, your comments are valuable and help us continue to improve the quality and consistency of our guest experience. I hope to have the honor to welcome you back for a more seamless stay. Sincerely, Stefan Melcherts General Manager

Heaven on Earth

Tripadvisor 评级 5.0/5

Mariya C 经 TripAdvisor 认证的评论

I rarely am impressed enough to write reviews, but this hotel has been the most amazing stay of my life. I happened to be alone this winter for my birthday and Christmas, and this was my first visit to Amsterdam. As an Accor Platinum, I got upgraded to a Junior Suite and tears literally filled my eyes when I saw the room and felt the most comfortable bed in existence!! Two windows show gorgeous views on the city and canal side. The staff made me feel at home from the first "Bonjour", and any requests were fulfilled quickly and with care. Location is great, I never needed a taxi or public transportation, very walkable! Also the hotel is incredibly safe with a solid gated entrance and round the clock security (and everyone knows your name by the second day :) I know how lucky I am to have had my first experience in this city in such a magnificent hotel, it will always hold a place in my heart and I wish so much to come back again one day soon.

Dear 362Mariyac, Thank you for sharing such heartfelt words about your stay with us. We are truly honored that Sofitel Legend The Grand Amsterdam could be part of such a meaningful milestone—your birthday, the festive season, and your very first visit to Amsterdam. It is a joy to read how the Junior Suite, the comfort of the bed, and the canal views made such a strong impression, and even more so to know that our team made you feel at home from the very first “Bonjour.” Creating a sense of warmth, safety, and genuine care, especially for guests traveling alone—is something we hold very dear, and your words affirm that beautifully. We are delighted that our central location allowed you to explore the city so easily and that you felt both secure and personally recognized throughout your stay. Knowing that this experience will always hold a special place in your heart is the greatest compliment we could receive. We sincerely hope that this will not be your last stay with us and that we may welcome you back one day soon to create many more memorable moments together. Sincerely, Stefan Melcherts General Manager Sofitel Legend The Grand Amsterdam

Excellent hotel and amazing suite!

Tripadvisor 评级 5.0/5

cherylq2023 经 TripAdvisor 认证的评论

Our stay at this hotel was amazing from start to finish! The staff were so helpful and the food and ambience was great. We will definitely return.

Dear Cherylq2023, Thank you very much for your kind words. We are delighted to read that your stay was exceptional from start to finish and that you so enjoyed your suite, as well as the food, ambience, and attentive service from our team. It is truly rewarding to know that your experience left such a positive impression, and we would be honored to welcome you back to Sofitel Legend The Grand Amsterdam on your next visit. Sincerely, Stefan Melcherts General Manager

Great place to stay!

Tripadvisor 评级 5.0/5

Jamee B 经 TripAdvisor 认证的评论

We loved the location of this hotel! The service was excellent and the staff were nice and helpful. Our rooms were spotless and the turn-down service was a plus. We spoke no dutch and everyone was polite and courteous.

Dear Mr 536jameeb, Thank you very much for sharing your experience. We are delighted to hear that you enjoyed our central location and that our team’s service, courtesy, and helpfulness made your stay so pleasant. It is especially gratifying to know that you felt comfortable and well looked after throughout your visit, and that you appreciated the cleanliness of your room and our turndown service. We truly value your kind feedback and hope to have the pleasure of welcoming you back to Sofitel Legend The Grand Amsterdam in the future. Sincerely, Stefan Melcherts General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 813 评论 9.7/10 位置
  • 989 评论 8.2/10 房间
  • 1,577 评论 9.2/10 服务
  • 13 评论 6.5/10 上网
  • 415 评论 8.1/10 舒适度
  • 359 评论 7.9/10 食物
  • 358 评论 8.8/10 早餐
  • 346 评论 8.2/10 设施

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