Swissôtel Amsterdam 4성

고객 평점 (ALL 평가) 4.2/5 728 리뷰

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  • Central location, just a few steps from Dam Square and Central Station

  • On foot, discover the hidden treasures of Amsterdam within walking distance

  • Modern amenities, a fitness center and conference rooms

  • International cuisine with a view at the Royal 98 restaurant

  • Situated in a historically significant landmark building

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Swissôtel Amsterdam

Damrak 96
1012 LP AMSTERDAM
Netherlands

GPS:52.373403, 4.893462

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체크인 시간 : 부터 - 체크아웃 시간 : 까지

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ROYAL98

ROYAL98 is an Italian food concept in the centre of Amsterdam where pastas, thin-crust wood oven pizza and freshly made salads play a central role. Guests can enjoy an all-day menu and being ensured of fresh and organic ingredients from local suppliers.

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ALL 평가  4.2/5  728 리뷰

TripAdvisor 평가  4.2/5  1,718 리뷰

2025으뜸 시설

Best hotel in Amsterdam!

트립어드바이저 평점 5.0/5

Companion16432532104 TripAdvisor 인증 리뷰

I stayed here in September, 2023. I came alone that time. I was well taken care of and I felt very very safe. This hotel is located in the perfect place in Amsterdam… Around everything. I came here this time with a male friend. (I am female) we had a delightful time and if we didn’t know how to go to go anywhere or do anything we were well helped by the staff that Swiss hotel. We had an amazing time because if we couldn’t figure anything out, we were well guided and safely given advice on how to get places. I would definitely recommend this place again. Ask for Marc. By the way, their croissants are hot. I talked my friend into staying here and he does not regret it whatsoever!

Great hotel in a great location

트립어드바이저 평점 5.0/5

Jennmart62 Couples - TripAdvisor 인증 리뷰

Great hotel! So near to the Palace and shopping area. Easy walk to Central Station. Very nice and helpful staff. We had a few hiccups with our trip and the hotel staff (Tatiana was the absolute best) was very accommodating. Room was spacious and had great amenities. Highly recommend!

Dear Guest, Thank you for this great review. We are delighted that you appreciated our central location ideal for exploring, and the ease of access to the Central Station. It's also wonderful to know that our staff, especially Tatiana, provided you with excellent service that helped accommodate your needs during unforeseen hiccups in your trip. Moreover, we are pleased to hear that the spaciousness and amenities of our rooms contributed positively to your stay. We look forward to welcoming you back soon. Kind regards, Wencke Bolsius, General Manager

Swissôtel Amsterdam

트립어드바이저 평점 1.0/5

heliaworldwide Friends getaway - TripAdvisor 인증 리뷰

Swissôtel Amsterdam’da check-in saati 15:00 olmasına rağmen, odamız saat 17:00’ye kadar hâlâ hazır değildi. 16:00’da gittiğimizde “10 dakika sonra gelin” denildi, tekrar döndüğümüzde yine beklememiz istendi. Bu süreçte resepsiyondaki görevlinin durumu son derece normal karşılayan ve umursamaz tavrı ayrıca sinir bozucuydu. Misafir memnuniyetine önem veren bir otelde böyle bir ilgisizlik kabul edilemez.

Dear guest, Thank you for taking the time to share your evaluation with us. We sincerely apologize for the delay in preparing your room and the inconvenience you felt with the attitude of our reception staff. As a hotel that prioritizes the satisfaction of our guests, such situations are not up to our standards. We would like you to know that this inconvenience is an exception and that Swissotel Amsterdam takes every care to ensure that our guests have a comfortable and enjoyable stay. We would also like to state that we will evaluate the situation with our relevant teams to prevent such incidents from occurring again. Thank you once again for choosing us. Wencke Bolsius, General Manager

Pricey but worth paying for the location!

트립어드바이저 평점 4.0/5

Waffleslovesfood TripAdvisor 인증 리뷰

The hotel is the 2nd shop from dam square, which cuts through the city centre. About a 15 mins walk from Amsterdam Central station (where we took a bus to Keukenhof). It’s walking distance to many good eateries and 10-30mins to museums (Anne Frank, Van Gough) It also has a tours and tickets next door, where we got our last minute canal cruise tickets. Fast fashion shopping is found along the street behind the hotel. Luxury shopping is opposite the street. Our room doesn’t face the street, so we didn’t have the problem with noise. The room and toilet were small but had the basic necessities. Although the room was cleaned, towels not replaced. Breakfast selection was limited, so it may be a good idea to eat out. All in all, you are paying a high price for convenience of the location.

Dear Guest, Thank you for taking the time to review your stay. We are delighted that you found our central location convenient for your travels around the city and appreciated the easy access to transport options, local eateries, and shopping venues. It is also great to hear that the quietness of your room provided you with a peaceful environment away from the lively atmosphere of Amsterdam. Nonetheless, we regret to hear about the aspects of your stay that did not fully meet your expectations. We apologize for any inconvenience caused by the size of the room and the oversight regarding the replacement of towels. Additionally, we understand that the breakfast selection did not meet your preferences, and we take note of your comments to review our breakfast offerings. We aim to provide a range of options to cater to the various tastes of our guests. Finally, we are pleased that the tranquility of your accommodation contributed to a more enjoyable stay, allowing you to rest undisturbed by the vibrant city life. Our prime location on Dam Square is indeed a key highlight for many of our guests, and we are glad it enhanced your Amsterdam experience. We are hoping to welcome you back in the future. All the best. Wencke Bolsius, General Manager

Great convenient hotel

트립어드바이저 평점 5.0/5

acf0611 TripAdvisor 인증 리뷰

Excellent location, close to all the main attractions in Amsterdam and only an easy, about 10 minute walk to Centraal station. Staff was super friendly, gave us a few great recommendations of where to get breakfast when we arrived early in the morning and stored our luggage for us until we returned later to check in. Room was pretty spacious and very comfortable!

Dear Guest, Thank you for this great review. It is with great pleasure that we acknowledge your satisfying stay with us at Swissôtel Amsterdam. We are delighted that you appreciated the central location of our hotel, the cordiality of our staff, and the spaciousness and comfort of your room. Being situated in the heart of Amsterdam, we take pride in offering our guests convenient access to the city's main attractions and transport hubs. Our team strives to provide exceptional service, ensuring that every guest feels welcomed from the moment they step in, as they did with the thoughtful recommendations and luggage storage during your early arrival. Moreover, it is fantastic to hear that you found our accommodations to be spacious and conducive to a restful experience. We look forward to welcoming you back soon. Kind regards, Wencke Bolsius, General Manager

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그 외 웹 사용자 평가 등급

  • 1,230 리뷰 9.7/10 위치
  • 1,269 리뷰 6.4/10 객실
  • 1,147 리뷰 8.3/10 서비스
  • 13 리뷰 6.9/10 인터넷 가격
  • 763 리뷰 5.3/10 안락함
  • 474 리뷰 6.2/10 청결도
  • 407 리뷰 6.3/10 조식
  • 219 리뷰 5.9/10 분위기

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