Swissôtel Amsterdam 4성

고객 평점 (ALL 평가) 4.3/5 1,210 리뷰

Swissôtel Amsterdam - Image 1
Swissôtel Amsterdam - Image 2
Swissôtel Amsterdam - Image 3
Swissôtel Amsterdam - Image 4
Damrak 96, 1012 LP AMSTERDAM, Netherlands

호텔설명

호텔 추가 정보

  • Central location, just a few steps from Dam Square and Central Station

  • On foot, discover the hidden treasures of Amsterdam within walking distance

  • Modern amenities, a fitness center and conference rooms

  • International cuisine with a view at the Royal 98 restaurant

  • Situated in a historically significant landmark building

숙박

Take advantage of our Flight + Hotel offers

Discover
Discover

호텔 위치

Swissôtel Amsterdam

Damrak 96
1012 LP AMSTERDAM
Netherlands

GPS:52.373403, 4.893462

전화
팩스 +31 20 522 3225

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

ROYAL98

ROYAL98 is an Italian food concept in the centre of Amsterdam where pasta's, thin-crust wood oven pizza and freshly made salads play a central role. Guests can enjoy an all-day menu and being ensured of fresh and organic ingredients from local suppliers.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  1,210 리뷰

TripAdvisor 평가  4.5/5  1,672 리뷰

2023으뜸 시설

Ripoff

트립어드바이저 평점 1.0/5

Ravenclaw27 Couples - TripAdvisor 인증 리뷰

Stayed one night before our tour began. At $550 for just one night, Was overcharged--twice their customary rate. And it didn't even include breakfast!! To make matters worse, housekeeping never showed up and cleaned our room the first day. The hotel insisted that I had put out a sign saying I didn't want the room cleaned, which is absolutely NOT true. I've noticed from reading other reviews for this hotel on Tripadvisor that we are not the only guests that the hotel has pulled this with. Also noticed that the curtains in our room were stained. Would never recommend this hotel

Not recommended at all

트립어드바이저 평점 1.0/5

Daniel G TripAdvisor 인증 리뷰

Location is nice, in the centre of the city. But very poor service, rooms are due of maintenance and staff are not friendly at all. Didn’t recognise my Accor Diamond status even thought I’ve talked to the Manager Mr Andrea but noting change. There are many options around an a much better price.

Dear Mr Daniel G, Thank you for taking the time to share your review. We are delighted to hear that you appreciated our central location in the vibrant heart of Amsterdam. However, it concerns us that you felt the service did not live up to the high standards we strive to uphold. While we constantly aim to maintain our facilities to the best possible standard, we regret any impression that our rooms require maintenance. We also take great pride in our staff's professionalism and are disheartened to learn that you found their demeanor to be less than friendly. Concerning your loyalty status with Accor, we genuinely value our loyal guests and apologize for any oversight in acknowledging your Diamond status. Please be assured that we are committed to providing personalized service and an exceptional guest experience. We would be grateful for the opportunity to regain your trust. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Wencke Bolsius, General Manager

Great hotel in a very central location

트립어드바이저 평점 5.0/5

Laura D TripAdvisor 인증 리뷰

The hotel is well placed next to Dam Square just 10 mins walk from the train station. There is a tram stop just outside the front door. On check in the staff were extremely friendly and welcoming. The room was a great size with a very comfortable king size bed. The bathroom was lovely with a fantastic rainfall shower. Tea and coffee making facilities and a mini bar are also in the room.

Dear Ms. Gs, Thank you for sharing your experience at our resort. We are thrilled to hear that our prime location next to Dam Square added convenience to your stay, making the city's attractions easily accessible. Our team takes great pride in offering friendly and welcoming service, and we are pleased that this was a highlight for you. The comfort of our guests is a top priority, so it's gratifying to know that the king size bed and the spaciousness of your room provided you with the restful experience we strive to offer. It's delightful to learn that the bathroom with its fantastic rainfall shower met your expectations for relaxation, and that the in-room amenities such as tea and coffee making facilities and the mini bar contributed positively to your stay. Regards, Wencke Bolsius, General Manager

Great location, but you're out of cell service (voice/4G/5G). Clean rooms, nice bathroom, plenty of storage.

트립어드바이저 평점 4.0/5

erlingormar TripAdvisor 인증 리뷰

Went here with two colleagues, so three rooms in total. I liked the bathroom (walk-in rainfall shower) and the quality of bedding. Room had plenty of storage space and multiple options for lighting. Location is excellent, a 10-minute walk from the Central Station. I think the only thing I was surprised by, was that as soon as we left the lobby and entered the elevators, all cell phone reception was pretty much cut off: phonecalls didn't go through and 4G/5G reception was useless. This forced us on to the hotel WiFi, which I generally do not like (security reasons) but had decent speed nonetheless. This applied to all three rooms (on the 2nd, 4th and 5th floors). Not sure what can be done about this, given that the space between the surrounding buildings is just a few feet and it's all made of stone through-and-through. However, safety reasons might warrant something to be done about this: for example, there's no way of using your cellphone to make a direct phonecall if something unexpected were to happen.

Dear Sir, Many thanks for having taken the time to review your stay. We are thrilled to hear that our central location and the modern comforts of your room, including the walk-in rainfall shower and the quality of our bedding, met your expectations and contributed to a pleasant experience. We regret to hear about the issues you faced with cell phone reception within the hotel. Our historic building's structure does indeed sometimes impact signal strength. However, we are continuously looking for ways to enhance all aspects of our guests' stay, and this concern is no exception. We are glad, though, that you found our WiFi service to be satisfactory in terms of speed and reliability. It is delightful to know that the ample storage space and lighting options in your room were to your liking, allowing for a comfortable and well-lit environment during your visit. We hope that we may have the pleasure of welcoming you again. Kindest regards, Wencke Bolsius, General Manager

Special Swissotel

트립어드바이저 평점 5.0/5

frankanddorothy TripAdvisor 인증 리뷰

Swissotel in Amsterdam is a perfect place to stay, with superb staff who look after you so well. A special mention to the guy on the bar, who is a great asset to Swissotel. Right in the heart of the city, it is a must stay. Food is special, and the lovely ambience of the restaurant makes this hotel outstanding in every way. Cannot wait to return xx

Dear frankanddorothy, It is a pleasure to receive your positive feedback following your recent stay. We are delighted to hear that our staff made a lasting impression with their attentive service, and we will certainly pass on your compliments to our bar team member who you've highlighted as a great asset. Our central location indeed offers the perfect base for exploring the heart of the city, and it's fantastic to know you took full advantage of this. The culinary experiences at Swissotel Amsterdam, along with the ambience of our restaurant, are something we take great pride in, so your kind remarks are especially appreciated. Your eagerness to return is the highest compliment we could hope for, and we look forward to welcoming you back to our hotel. We look forward to welcoming you back on a future visit. Kind regards, Wencke Bolsius, General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,347 리뷰 9.7/10 위치
  • 1,336 리뷰 6.7/10 객실
  • 1,306 리뷰 8.6/10 서비스
  • 17 리뷰 8.7/10 인터넷 가격
  • 500 리뷰 6.7/10 청결도
  • 456 리뷰 6.8/10 조식
  • 178 리뷰 4.5/10 편의 시설
  • 29 리뷰 5.7/10 음료

Powered by Trustyou

주변에 있는 다른 시설

Amsterdam 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.