모벤픽 암스테르담 시티 센터 4성

고객 평점 (ALL 평가) 4.5/5 2,702 리뷰

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모벤픽 암스테르담 시티 센터

Piet Heinkade 11
1019 BR 암스테르담
네덜란드

GPS:52.377927, 4.914193

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체크인 시간 : 부터 - 체크아웃 시간 : 까지

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  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
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  • 룸 서비스
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Mövenpick Restaurant

레스토랑에서는 창의적인 세계 각국의 요리를 즐기실 수 있습니다. 신선하고 정통적인 맛을 발견하고 다양한 향신료와 조합에 놀라게 될 것입니다.

예약

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  2,702 리뷰

TripAdvisor 평가  4.3/5  7,764 리뷰

2025으뜸 시설

Great PreCruise Option

트립어드바이저 평점 5.0/5

VanLaraLe Couples - TripAdvisor 인증 리뷰

Stayed two nights prior to a river cruise and we liked the proximity to the ship and the hotel views. Although the property lacks the Amsterdam charm, check in was very quick and easy, the room was well situated, and the included breakfast in the light filled room was more than sufficient. This is a great hotel for a pre cruise accommodation because it has everything you need after a long flight. It is within walking distance to the station, and we found delicious restaurants within walking distance.

Dear Lara, Thank you for sharing your feedback on TripAdvisor. We are delighted to hear that our convenient location, quick check-in, and delicious breakfast made your stay enjoyable before starting your river cruise. It is also good to hear you found convenient dining options nearby as well. We appreciate your feedback and look forward to welcoming you again in the future! Kind regards, Remco Groenhuijzen General Manager

Unpleasant check in experience

트립어드바이저 평점 1.0/5

SabliciousDags 가족 - TripAdvisor 인증 리뷰

We checked into the hotel with my son at around 8pm on 23 May after a long journey from abroad. Understandably, my son was tired and hungry, and we simply wanted a smooth and quick check-in so we could get some food. However, the experience at reception was disappointing. The staff member assisting us repeatedly answered incoming phone calls during our check-in, including a third call while still serving us. Despite my son clearly stating he was hungry in front of her, she continued prioritising the calls. I asked if she could not answering the phone while serving us, as it felt unprofessional and made us feel as though we were not a priority. She replied that it was company policy to answer in case the call was from management. I found this explanation unsatisfactory, particularly as there were at least three other staff present at reception who were not assisting any guests or answering calls. If she is the supervisor and required to answer all calls, then perhaps someone else should have been assigned to check us in. I also overheard that the call was related to room service – not an urgent matter requiring immediate attention while a guest is being served in person. First impressions matter, and this experience unfortunately set the wrong tone for our stay. If it is indeed company policy for receptionists to prioritise phone calls over guests standing at the desk, I would prefer to be asked to wait rather than being partially served. Guests deserve undivided attention during check-in, especially after a long day of travel.

Dear guest and dear family, Thank you for sharing your anonymous feedback on this platform. I have carefully read your detailed review and regret to learn our service and impression you received could not meet to your expectations, for which my apologies. We can certainly understand that travelling from abroad, especially with a child, may bring inconveniences such as tiredness. During the peak moments such as a busy check in it can indeed get busy with arriving guests and phone calls. Answering phone calls is a shared responsibility within our entire team regardless of the related position. It is a common practice our/ and many other Front Desks handle guest procedures at the same moment as our colleague tried to explain to you. We will have a look into our procedures to ensure our valued guests -you- receive the care and attention you expect and deserve from us. Your understanding and patience is highly appreciated. We are more than happy to assist should you consider to return to our hotel. Kind regards, Remco Groenhuijzen General Manager

Overnight stay

트립어드바이저 평점 3.0/5

michelle b TripAdvisor 인증 리뷰

After disembarking from a cruise vessel we had booked a room in this hotel as we are Accor gold members. Unfortunately the reception staff were unable to assist as the system was down and they were quite uprupt Conceiage staff were so helpful room was nice and large although shampoo bottle was not working The hotel stated they were short staffed and this was the same 2 weeks prior Not sure I would stay there again

Dear Nonnie and Ben, Thank you very much for sharing your anonymous review on this platform. Unfortunately, our system went down on a global level unexpectedly causing mentioned issues for both our valued guests like you as well as internally. This can happen worldwide, we apologize for the inconveniences this has given you. Good to hear you appreciated the large and well appointed hotel room as well as the kind service you received. We hope to welcome you again and are happy to assist you with any inquiries you may have! Kind regards, Remco Groenhuijzen General Manager

Perfect For Cruise Ship Travelers!

트립어드바이저 평점 5.0/5

Arthur G Couples - TripAdvisor 인증 리뷰

Sometimes, when your booking agent, in our case,a cruise ship company,arranges a hotel as part of a packaged vacation, you run the risk of not being satisfied with the accommodations, however we we very fortunate that we were sent to the Movenpick Hotel! From the moment we entered lobby and were greeted warmly by the gracious concierge staff and especially, Tina Maddaloni, who went made us feel special and treated us with such professionalism that I asked if I could take a picture to remember her! Our room was lovely on the 11th floor with a lovely view . Our room had a safe, hair dryer, coffee and tea pot and a selection of pods and tea bags as well as a refrigerator that came with two complementary containers of water! Our accommodations also included their breakfast buffet! When making your reservation, you must ask for this to be included ! If not the charge is around 26 Euros! However, it’s definitely a terrific deal and worth the price! Just plan on skipping dinner the night before, because the hotel’s breakfast buffet is better than the breakfasts we were served on our elegant cruise ship! Their breakfasts must have a great reputation, since there were lots of guests having wonderful mesls and spread over three dining rooms! The Movenpick is located right next to the cruise ship terminal so it’s very convenient to travelers. It’s also only about a ten minute walk to Amsterdam’s Central Station, where many trams and buses terminate so you’ll never be far away from lots of travel options. Also the 26 tram stops across the street from the hotel. And of course there’s lots of cabs and Ubers readily available. We loved our visit to Amsterdam and look forward to returning to the Movenpick in the future!

Dear Arthur, Thank you very for your wonderful review! We are delighted to hear that your stay exceeded your expectations and that our convenient location ,friendly and professional staff, and comfortable amenities added to your enjoyable stay. As always compliments will be shared with Tina and related team for encouragement! You may be interested to know, when booking your stay directly in our hotel, you will receive the best available rates AND the best booking conditions! Good to hear you enjoyed our delicious and extensive breakfast buffet and the convenience of being close to the cruise terminal. We look forward to welcoming you back to Movenpick on your next visit to Amsterdam! Kind regards, Remco Groenhuijzen General Manager

Great location

트립어드바이저 평점 5.0/5

LindaFoodfan Solo travel - TripAdvisor 인증 리뷰

Couldn’t fault the Hotel great service lovely supportive staff Only thing that was disappointing being a tourist the shop ( I know it did not belong to the Hotel) It was hardly open surely the contract for the shop should be 9-5pm daily How can you post your postcards but a stamp Also the souvenir shop just by the Hotel closed gone on holiday 😳 The thousands of tourist everywhere and it’s closed!!!!!!

Dear Linda, Thank you very much for your kind review on TripAdvisor. We are happy to hear our well appointed and convenient location met to your expectations as well as the service you received. Your comments related to the external operated giftshop have been shared with the owner accordingly. Next time Amsterdam is on your travel plans, we hope to welcome you again! Kind regards, Remco Groenhuijzen General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,908 리뷰 8.8/10 위치
  • 2,671 리뷰 8.2/10 객실
  • 2,228 리뷰 7.8/10 서비스
  • 61 리뷰 3.9/10 인터넷 가격
  • 1,136 리뷰 8.8/10 조식
  • 873 리뷰 7.1/10 청결도
  • 471 리뷰 7.7/10 편의 시설
  • 100 리뷰 8.2/10 웰니스 센터

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