Sofitel Legend The Grand Amsterdam 5성

고객 평점 (ALL 평가) 4.8/5 2,534 리뷰

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Oudezijds Voorburgwal 197, 1012 EX 암스테르담, 네덜란드

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호텔 위치

Sofitel Legend The Grand Amsterdam

Oudezijds Voorburgwal 197
1012 EX 암스테르담
네덜란드

GPS:52.371132, 4.89531

전화
팩스 +31 20 555 3111

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.8/5  2,534 리뷰

TripAdvisor 평가  4.7/5  3,950 리뷰

2025으뜸 시설

Well worth a visit

트립어드바이저 평점 5.0/5

johnmQ5010RF 비즈니스 - TripAdvisor 인증 리뷰

Visited here last evening for a business event and honestly… if all “work” nights were like this, productivity worldwide would skyrocket. The hotel itself is fabulous, the food was top class and the service was spot-on from start to finish. Friendly, professional, and somehow always there exactly when you needed them — hospitality ninja skills. If this is how they treat business guests, I can only imagine how good a proper stay would be. Keep doing what you’re doing — you’ve nailed it. I’ll definitely be back (with or without a business excuse).

Dear JohnmQ5010RF, Thank you so much for sharing your experience from your recent business event at Sofitel Legend The Grand Amsterdam. We are happy to read that you enjoyed the hotel, the cuisine, and the service from start to finish. Your kind words about our team’s attentiveness and professionalism are truly appreciated and will be shared with all colleagues—your “hospitality ninja skills” comment brought a smile to me, and will make sure to use this word internally. It is wonderful to know that your evening left such a great impression. We take great pride in making every guest feel cared for, whether visiting for business or leisure, and your feedback encourages us to continue delivering this level of service. We very much look forward to welcoming you back—whether for business or pleasure, and to provide an equally exceptional experience during a proper stay at The Grand. Sincerely, Stefan Melcherts General Manager

Excellent in every way

트립어드바이저 평점 5.0/5

GautamS16 TripAdvisor 인증 리뷰

What a lovely stay! Thank you. The service was impeccable. Rooms were very well appointed. Bed was extremely comfortable. Had the pleasure of ordering some room service...arrived promptly and was delicious. Concierge were extremely knowledgeable. Wish we could have stayed longer.

Dear GautamS16, Thank you very much for your wonderful review and for sharing your experience at Sofitel Legend The Grand Amsterdam. We are delighted to read that you enjoyed every aspect of your stay, from the comfort of your room and bed to the quality of our room service. It is also a pleasure to know that our Concierge team and overall service made such a positive impression. Thank you once again for your kind words. We truly hope to welcome you back to The Grand in the future hopefully for a longer stay next time. Sincerely, Stefan Melcherts General Manager

Absolutely not up to sofitel standards

트립어드바이저 평점 3.0/5

P M TripAdvisor 인증 리뷰

Beautiful building in the center of Amsterdam. Everything is within walking distance. The location is perfect. Beyond that, it is absolutely not up to Sofitel standards. The rooms are dated, the carpets are stained, and the bathroom has only one sink made of a kind of molded plastic that feels very low quality. The fridge motor is noisy. In addition, our room was not cleaned on January 17. It was only attended to at 6:30 p.m. after two reminders at reception—and when I say “cleaned,” only the towels were changed. The carpet was not vacuumed, the trash was not emptied, and the bed was carelessly made, without pulling the fitted sheet or fluffing the pillows. In short, the hotel has clear management and quality control issues. No commercial gesture was offered. Not even an apology at checkout. So I would advise you to stay away. It is expensive for what it is.

Dear P M, Thank you for taking the time to share your feedback regarding your stay at Sofitel Legend The Grand Amsterdam. We appreciate your positive remarks about our historic building and central location. At the same time, I regret to read that several aspects of your stay did not meet your expectations. Your comments regarding the room condition, housekeeping service and overall experience are taken seriously. This is not the level of quality or attention we strive to deliver, and your feedback has been shared with the relevant teams for review. Thank you for taking the time to provide us with this feedback. While we regret that your stay was disappointing, your comments are valuable and help us continue to improve the quality and consistency of our guest experience. I hope to have the honor to welcome you back for a more seamless stay. Sincerely, Stefan Melcherts General Manager

Heaven on Earth

트립어드바이저 평점 5.0/5

Mariya C TripAdvisor 인증 리뷰

I rarely am impressed enough to write reviews, but this hotel has been the most amazing stay of my life. I happened to be alone this winter for my birthday and Christmas, and this was my first visit to Amsterdam. As an Accor Platinum, I got upgraded to a Junior Suite and tears literally filled my eyes when I saw the room and felt the most comfortable bed in existence!! Two windows show gorgeous views on the city and canal side. The staff made me feel at home from the first "Bonjour", and any requests were fulfilled quickly and with care. Location is great, I never needed a taxi or public transportation, very walkable! Also the hotel is incredibly safe with a solid gated entrance and round the clock security (and everyone knows your name by the second day :) I know how lucky I am to have had my first experience in this city in such a magnificent hotel, it will always hold a place in my heart and I wish so much to come back again one day soon.

Dear 362Mariyac, Thank you for sharing such heartfelt words about your stay with us. We are truly honored that Sofitel Legend The Grand Amsterdam could be part of such a meaningful milestone—your birthday, the festive season, and your very first visit to Amsterdam. It is a joy to read how the Junior Suite, the comfort of the bed, and the canal views made such a strong impression, and even more so to know that our team made you feel at home from the very first “Bonjour.” Creating a sense of warmth, safety, and genuine care, especially for guests traveling alone—is something we hold very dear, and your words affirm that beautifully. We are delighted that our central location allowed you to explore the city so easily and that you felt both secure and personally recognized throughout your stay. Knowing that this experience will always hold a special place in your heart is the greatest compliment we could receive. We sincerely hope that this will not be your last stay with us and that we may welcome you back one day soon to create many more memorable moments together. Sincerely, Stefan Melcherts General Manager Sofitel Legend The Grand Amsterdam

Excellent hotel and amazing suite!

트립어드바이저 평점 5.0/5

cherylq2023 TripAdvisor 인증 리뷰

Our stay at this hotel was amazing from start to finish! The staff were so helpful and the food and ambience was great. We will definitely return.

Dear Cherylq2023, Thank you very much for your kind words. We are delighted to read that your stay was exceptional from start to finish and that you so enjoyed your suite, as well as the food, ambience, and attentive service from our team. It is truly rewarding to know that your experience left such a positive impression, and we would be honored to welcome you back to Sofitel Legend The Grand Amsterdam on your next visit. Sincerely, Stefan Melcherts General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 813 리뷰 9.7/10 위치
  • 989 리뷰 8.2/10 객실
  • 1,577 리뷰 9.2/10 서비스
  • 13 리뷰 6.5/10 인터넷 가격
  • 415 리뷰 8.1/10 안락함
  • 359 리뷰 7.9/10 레스토랑
  • 358 리뷰 8.8/10 조식
  • 346 리뷰 8.2/10 편의 시설

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