Swissôtel Amsterdam 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 361 件のレビュー

Swissôtel Amsterdam - Image 1
Swissôtel Amsterdam - Image 2
Swissôtel Amsterdam - Image 3
Swissôtel Amsterdam - Image 4
Damrak 96, 1012 LP AMSTERDAM, オランダ

説明

ホテルのその他の情報

  • Central location, just a few steps from Dam Square and Central Station

  • On foot, discover the hidden treasures of Amsterdam within walking distance

  • Modern amenities, a fitness center and conference rooms

  • International cuisine with a view at the Royal 98 restaurant

  • Situated in a historically significant landmark building

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ホテル所在地

Swissôtel Amsterdam

Damrak 96
1012 LP AMSTERDAM
オランダ

GPS:52.373403, 4.893462

電話番号
ファックス +31 20 522 3225

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

ROYAL98

ROYAL98 is an Italian food concept in the centre of Amsterdam where pastas, thin-crust wood oven pizza and freshly made salads play a central role. Guests can enjoy an all-day menu and being ensured of fresh and organic ingredients from local suppliers.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  361 件のレビュー

トリップアドバイザーの評価  4.2/5  1,755 件のレビュー

2025エクセレンス認証

All about location

トリップアドバイザーの評価 4.0/5

niceguycolly Couples - トリップアドバイザー認証口コミ

A very good hotel, location is fabulous central to dam sq staff very pleasant - room is fairly basic but rooms generally in Amsterdam are quite compact so it was no surprise Room had a mini fridge which is a big plus and all things considered I would have no hesitation in staying here again

Dear Guest, Thank you for taking the time to share your review. We are delighted that you enjoyed our central location and found the team welcoming during your stay. It’s wonderful to know the convenience of the mini fridge added to your comfort. We regret that the room’s size did not match your expectations. As a historic building, our unique layout offers varied room dimensions, which we aim to highlight more clearly for future bookings. Nonetheless, we’re thrilled you’d choose us again and hope you took full advantage of being steps from Dam Square’s vibrant energy. We hope we may have the pleasure of welcoming you back on another occasion. With our best wishes, Wencke Bolsius General Manager

Nice Hotel !!

トリップアドバイザーの評価 4.0/5

BalkrishnaShroff トリップアドバイザー認証口コミ

We were going to be in Amsterdam for one night and we were looking for a central place. This hotel turned out to be perfect choice. It is located right at Dam Square. It was nice of them to give us an early check-in. The room was spacious including bathroom. The reception staff was very helpful all the time. Actually this hotel deserves five stars. The only problem was that there was a gap between the flooring and window in the room. When my wife went towards the window, she fell down in the gap which about 15 inches down. Luckily nothing happened to her. Ideally they should put an iron bar at this point so that nobody could reach window. Therefore one star less. I hope the management will seriously look in to it.

Dear Krishna, Thank you for reviewing your stay with us. We are delighted you appreciated our central Dam Square location and found the early check-in accommodating. Our team values knowing you enjoyed the spacious room and bathroom comfort. That said, we sincerely regret the issue encountered near the window area and appreciate you highlighting this for our attention. Finally, we are pleased our reception staff's assistance and the overall quality of your stay met your expectations. We would be delighted to welcome you back for another stay in the future. Best wishes, Wencke Bolsius General Manager

Bad experience . Not recommended at all

トリップアドバイザーの評価 2.0/5

Wander62293347601 Couples - トリップアドバイザー認証口コミ

The rooms were too small but that’s the norm in any European city I presume . But the house keeping service and the attitude of the manager in the reception was awful . Inspite of our repeated reminders the rooms were not cleaned properly and even for a 5 day stay the linens were not changed inspite of our requesting multiple times.

Dear Wander, Thank for taking the time to share your feedback. We sincerely apologize that your experience fell short of our usual standards in several aspects. Our housekeeping team typically refreshes rooms daily and changes linens every third day unless requested otherwise, but we regret this didn't occur as expected during your stay. We're addressing this oversight with our team to prevent recurrence. Regarding the service you encountered, this does not reflect our commitment to gracious hospitality. We've shared your comments with our leadership team to reinforce our service standards. We hope you will consider staying with us again in the future. Best regards, Wencke Bolsius General Manager

Highly recommended

トリップアドバイザーの評価 5.0/5

CARLSBERGFAMILY トリップアドバイザー認証口コミ

Just returned from 4 nights at the Swissotel Amsterdam. From the moment we checked in the staff were fantastic. Amy and her colleague on reception were so helpful. Then Eduardo the duty manager was so lovely, so funny and did everything to help you. We did see others too that were amazing in what they did for us Wencke, Steven and Diego. The room we stayed in 417 was a Junior suite with a balcony, this was on the corner of the building and overlooked Dam square. The room had a large King bed, 2 chairs, a desk and minibar. As you entered the room there was a coat rack, and a private bathroom with both a shower and bath. Then you went down a few steps into the main room described as above and ample storage. There was a safe and minibar, along with 2 medium dressing gowns and slippers if needed. Housekeeping were great too at looking after the room and turndown service with a mint left on the pillows. The hotel is only about an 8 minute walk across from Amsterdam Central Station. There are plenty of restaurants around. And as implied its very central. Highly recommended!

Dear Carlsberg Family, Thank you for taking the time to review your recent stay. It is fantastic to read that you enjoyed your stay with us. It’s especially heartwarming to know that our colleagues helped make your visit memorable. We will be sure to pass along your kind words to them. We’re also glad that you enjoyed your Junior Suite with balcony overlooking Dam Square. It’s one of our favourite spots in the hotel, and we’re happy it provided the comfort and space you were looking for. Our housekeeping team will also be very pleased to know their efforts added to your stay. We truly appreciate your feedback and hope to have the pleasure of welcoming you back to Swissôtel Amsterdam in the near future. We look forward to welcoming you back in future. Best regards, Wencke Bolsius General Manager

Perfect hotel for visiting Amsterdam!

トリップアドバイザーの評価 5.0/5

murler トリップアドバイザー認証口コミ

The location and the excellent & friendly service were exceptional. Mark Neils and the rest of the staff were wonderful from great recommendations for restaurants to directions, etc. Our room was spacious and the bed was very comfortable. Housekeeping was also very good, as well. And location can’t be beat! Right on Dam square and within walking distance to most attractions. Would book with this hotel again without hesitation.

Dear Guest, Thank you for your kind review of your recent stay at our hotel. It’s fantastic to hear you enjoyed your time at Swissôtel Amsterdam. We’re happy our central location made exploring the city so convenient and that our team, including Mark, could enhance your stay with their recommendations. Your appreciation for the comfortable room and attentive housekeeping means a lot to us. We look forward to welcoming you back on a future occasion. Best wishes, Wencke Bolsius General Manager

との提携 TripAdvisor

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