Swissôtel Amsterdam 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 917 件のレビュー

Swissôtel Amsterdam - Image 1
Swissôtel Amsterdam - Image 2
Swissôtel Amsterdam - Image 3
Swissôtel Amsterdam - Image 4
Damrak 96, 1012 LP AMSTERDAM, Netherlands

説明

ホテルのその他の情報

  • Central location, just a few steps from Dam Square and Central Station

  • On foot, discover the hidden treasures of Amsterdam within walking distance

  • Modern amenities, a fitness center and conference rooms

  • International cuisine with a view at the Royal 98 restaurant

  • Situated in a historically significant landmark building

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ホテル所在地

Swissôtel Amsterdam

Damrak 96
1012 LP AMSTERDAM
Netherlands

GPS:52.373403, 4.893462

電話番号
ファックス +31 20 522 3225

アクセスと交通機関

ホテルサービス

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敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

ROYAL98

ROYAL98 is an Italian food concept in the centre of Amsterdam where pasta's, thin-crust wood oven pizza and freshly made salads play a central role. Guests can enjoy an all-day menu and being ensured of fresh and organic ingredients from local suppliers.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  917 件のレビュー

トリップアドバイザーの評価  4.0/5  1,698 件のレビュー

2023エクセレンス認証

Good Hotel but Think About the Location

トリップアドバイザーの評価 4.0/5

Michael P トリップアドバイザー認証口コミ

This hotel, once you get in the door, is a very nice hotel. The rooms are pleasant, the staff is friendly and helpful, and breakfast is good. The catch is that it is located on perhaps the busiest street in Amsterdam -- the Damrak. As soon as you step out the door during the day, you are in a swirling mass of humanity. So while it is very central and within an easy walk of the Central train station, it is far from either a calm or pretty location. That's not tpo say that one shouldn't stay there, but one needs to know what the area is like and decide if that is something that one wants. As a hotel I recommend it, but the location, for me, was a real drawback.

Dear Guest, Thank you for taking the time to review your stay. We are delighted that you enjoyed the pleasant rooms, friendly staff, and good breakfast at our hotel. Our team takes great pride in delivering personalized service and ensuring that every guest has a comfortable stay. Nonetheless, we understand that the lively atmosphere of Damrak can be overwhelming for some of our guests. While our central location is ideal for those looking to explore the city, we recognize that it may not suit everyone's preference for tranquility. We apologize for any inconvenience this may have caused during your stay. We are hoping to welcome you back in the future. All the best. Wencke Bolsius, General Manager

Centrally located comfortable hotel

トリップアドバイザーの評価 5.0/5

Vinita S Friends getaway - トリップアドバイザー認証口コミ

Perfect venue for an all girls trip to Amsterdam. Centrally located hotel a stone’s throw from many places of tourist attraction. Lanes around hotel are Dotted with cafes and pubs. Special thanks to the amazing front desk manager Mr. Mark. He was wonderful to our group and helped us with many things over the course of our stay. A friend had injured herself and they provided us with all help and assistance. All in all as an all girls trip group very safe and comfortable here. Lovely team. Our heartfelt thanks.

Dear Vinita, Thank you for taking the time to leave such a nice review. We are thrilled to hear that you enjoyed your stay at Swissôtel Amsterdam. We are delighted that you enjoyed the hotel's prime location, the comfort of our accommodations, and the sense of safety during your all girls trip. It is great to know that Mark was able to provide the assistance and service that enhanced your experience. Your compliments have been passed on to him. Our team is committed to delivering personalized service and ensuring a secure environment, so it’s heartwarming to receive your appreciation for their efforts. It would be a pleasure to welcome you back. Kind regards, Wencke Bolsius, General Manager

Perfect Stay

トリップアドバイザーの評価 5.0/5

Arthurtravels82 Solo travel - トリップアドバイザー認証口コミ

The room was great, comfortable bed, large towels, and a heated towel rack. The staff members were all polite, friendly, and responsive to my needs. I needed a power outlet for my CPAP, and an extension cord was provided to ensure that i had a good night's sleep. The location could not have been better. It was in the center of everything. I was able to walk everywhere.

Dear Sir, Thank you very much for this kind review. It's truly rewarding to hear about your wonderful stay at Swissotel Amsterdam. We are delighted that the comfort of our rooms, equipped with amenities such as large towels and a heated towel rack, contributed to your satisfaction. Our team takes pride in offering polite, friendly, and attentive service, ensuring that all your needs, including those for your CPAP device, are met with efficiency. Nonetheless, it's our central location that often garners appreciation, making it convenient for our guests to explore the vibrant city of Amsterdam with ease. We're pleased that this aspect of your stay was particularly enjoyable. We look forward to seeing you again soon. Best regards, Wencke Bolsius, General Manager

Incredible staff, great location

トリップアドバイザーの評価 5.0/5

Kate S トリップアドバイザー認証口コミ

My stay at the Swissôtel has been absolutely amazing! I had originally booked another hotel who had mistakenly cancelled my booking leaving me with nowhere to stay, so I was lucky to be able to find accommodation with Swissôtel. The beds and pillows are comfy the bathrooms are clean tidy and large and the location is awesome. However the BEST part of my stay would have to be the staff. They are all so kind and accommodating, friendly and warm they all went above and beyond! But a special shout out to Tetiana who was just superb. She was so thoughtful and took time to tell me all the best place to go and things to see. She gave me great restaurant tips and helped coordinate activities she really went above and beyond and was so friendly - absolutely made my stay! Thank you!

Dear Mr Pb, Thank you very much for this kind review. It is a pleasure to know you had a comfortable stay and we appreciate your kind words towards our front desk team. It encourages us to continue to maintain the high standards of service we set ourselves. We look forward to seeing you again soon. Best regards, Wencke Bolsius, General Manager

Just Average Hotel

トリップアドバイザーの評価 3.0/5

611alanaj Solo travel - トリップアドバイザー認証口コミ

The location was great, close to allot of excursions, transit, restaurants and stores. I felt very safe being a woman alone. My tub was not cleaned for two days. They staff made the bed and brought me fresh towels, I guess they thought I wouldn’t notice. Not worth the fee, I thought since they were part of Accor part of Fairmont the hotel would be excellent. It was just average, my room on the first floor was very noisy and I had a view of McDonald’s, Wendy’s and KFC. I would never want to stay here again.

Dear Guest, We regret that some aspects of your stay did not meet the standards you expected. Our guests' comfort is of the utmost importance, and we apologize if the oversight in cleaning your tub detracted from your experience. Regarding the fee, we strive to offer value through our amenities and services, including our luxurious bedding options and our on-site restaurant, ROYAL98. We understand that each guest has unique preferences and expectations, and we're sorry to hear that your room's proximity to city noise and the view did not align with your desires. We appreciate you bringing these aspects to our attention. Best regards, Wencke Bolsius, General Manager

との提携 TripAdvisor

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