ソフィテルレジェンドザグランドアムステルダム 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 2,748 件のレビュー

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説明

ホテルのその他の情報

  • ソフィテルスパとソフィテルフィットネスでのリラックス

  • 静かなガーデンテラスで、隠れた逸品をお楽しみいただけます。

  • バトラーサービスを含む スイート全 44 室

  • ミーティングルーム19室。うち5室は、歴史的記念物に登録されています

  • 街の中心部に位置し、伝説的な歴史ツアーをお楽しみください

当ホテルの客室

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ホテル所在地

ソフィテルレジェンドザグランドアムステルダム

Oudezijds Voorburgwal 197
1012 EX アムステルダム
オランダ

GPS:52.371132, 4.89531

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  2,748 件のレビュー

トリップアドバイザーの評価  4.5/5  3,864 件のレビュー

2024エクセレンス認証

Historical Gem Near Red Light District

トリップアドバイザーの評価 5.0/5

James M トリップアドバイザー認証口コミ

Great historical location- great service - loved the location. Enormous history - centuries of use. Service team very friendly and helpful. Right down street from red light distric offering colorful entertainment for a walkabout. Highly recommended!

Thank you for choosing to stay with us at Sofitel Legend The Grand Amsterdam and for sharing such positive detailed feedback about your experience. We are delighted to hear that you enjoyed the wonderful location of our hotel alongside with its history. Our prime location is indeed one of our hotel's highlights, and we are thrilled that it contributed to your memorable experience. Ensuring guest satisfaction is at the forefront of everything we do, and our team of ambassadors is dedicated to providing the exceptional five-star service we are renowned for. It would be our pleasure to have you as our guest again at The Grand on your next trip to Amsterdam.

Experience one of the World's best hotels

トリップアドバイザーの評価 5.0/5

David G トリップアドバイザー認証口コミ

Amsterdam is beautiful and interesting in the Wintertime, and I recommend a stay at this wonderful historic hotel, which looks even better than normal with its Christmas lights and decorations, and is well worth going to after these come down as well! I won't attempt to name them all, but everyone working at the hotel is kind and professional, and go out of their way to be thoughtful to returning guests, which we appreciate more than words can say. Many people have been working at the hotel for a very long time, which speaks volumes in itself. We will return as soon as we can, and would recommend a stay in this marvellous hotel to anyone.

We extend our sincere gratitude for your thorough review of your stay at Sofitel Legend The Grand Amsterdam. Your insights are invaluable to us, and we are grateful for the time you have taken to share them. Thank you for taking the time to share your experience with us, and for recognizing the efforts of our team in delivering exceptional service. Guest satisfaction is our top priority, and our ambassadors are committed to upholding the high standard of five-star service that we are known for, ensuring every guest receives nothing short of excellence. We sincerely hope to have the pleasure of welcoming you back to The Grand on your next visit to Amsterdam.

素晴らしい朝食とホスピタリティ

お客さまの声 4.5/5

Toshi ビジネス - 確認済みレビュー すべて

朝食の質の高さが素晴らしい! クロワッサン、エッグベネディクト、、全てが最高級。 一点だけ、部屋の中の暖房の効きが少し弱かった事くらいが気になっただけであり、いつかまた宿泊したい気持ちである。

Dear Sakata T., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alissa Lotz Guest Relations Officer

To old and to dirty feeling

トリップアドバイザーの評価 3.0/5

jeromesh2001 Couples - トリップアドバイザー認証口コミ

Nice place in the city maybe to near dirty area , this hotel was beautiful , but today it’s really old , the rooms are old and feeling dirty even dirty , hope Sofitel will invest !!!! And make deep cleaning inside the room . Also hope they forbidden people to smoke inside the rooms !!!!!!! Breakfast very basic and not 5 stars food quality ! Pity was good !

Thank you for taking the time sharing your feedback with us. We sincerely apologize for falling short of your expectations during your recent stay at Sofitel Legend The Grand Amsterdam. Your feedback is incredibly valuable to us, and we will use it to address the areas of concern you have highlighted. We strive to ensure the satisfaction of all our guests, and we encourage you to contact us at h2783-GR@sofitel.com so we can better understand your concerns and work together to find a suitable solution. Despite the issues you faced, we are committed to earning back your trust and hope to welcome you back to The Grand for a better experience.

4 am wake up call

トリップアドバイザーの評価 1.0/5

Aliisa R トリップアドバイザー認証口コミ

Flew from S.F. for important meeting. Went to bed at 1 am, set my alarm for 9 am. Took a sleeping pill. 4 am the hotel calls me for a wake up call!!!! I wake up in total panic thinking must be an emergency. Nope, Armando from the front desk said another lady asked for a wake up call to my room and he didn’t verify any other information. Wasn’t able to get back to sleep. Totally wrecked for my meeting.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 6 件のレビュー 5.2/10 インターネット
  • 420 件のレビュー 8.3/10 快適さ
  • 397 件のレビュー 8.9/10 朝食
  • 379 件のレビュー 8.2/10 料理
  • 340 件のレビュー 8.8/10 雰囲気

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