Sofitel Legend The Grand Amsterdam 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 2,544 件のレビュー

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Oudezijds Voorburgwal 197, 1012 EX アムステルダム, オランダ

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  • ソフィテルスパとソフィテルフィットネスでのリラックス

  • 静かなガーデンテラスで、隠れた逸品をお楽しみいただけます。

  • バトラーサービスを含む スイート全 44 室

  • ミーティングルーム19室。うち5室は、歴史的記念物に登録されています

  • 街の中心部に位置し、伝説的な歴史ツアーをお楽しみください

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Sofitel Legend The Grand Amsterdam

Oudezijds Voorburgwal 197
1012 EX アムステルダム
オランダ

GPS:52.371132, 4.89531

電話番号
ファックス +31 20 555 3111

アクセスと交通機関

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敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  2,544 件のレビュー

トリップアドバイザーの評価  4.7/5  3,949 件のレビュー

2025エクセレンス認証

Excellent in every way

トリップアドバイザーの評価 5.0/5

GautamS16 トリップアドバイザー認証口コミ

What a lovely stay! Thank you. The service was impeccable. Rooms were very well appointed. Bed was extremely comfortable. Had the pleasure of ordering some room service...arrived promptly and was delicious. Concierge were extremely knowledgeable. Wish we could have stayed longer.

Dear GautamS16, Thank you very much for your wonderful review and for sharing your experience at Sofitel Legend The Grand Amsterdam. We are delighted to read that you enjoyed every aspect of your stay, from the comfort of your room and bed to the quality of our room service. It is also a pleasure to know that our Concierge team and overall service made such a positive impression. Thank you once again for your kind words. We truly hope to welcome you back to The Grand in the future hopefully for a longer stay next time. Sincerely, Stefan Melcherts General Manager

Absolutely not up to sofitel standards

トリップアドバイザーの評価 3.0/5

P M トリップアドバイザー認証口コミ

Beautiful building in the center of Amsterdam. Everything is within walking distance. The location is perfect. Beyond that, it is absolutely not up to Sofitel standards. The rooms are dated, the carpets are stained, and the bathroom has only one sink made of a kind of molded plastic that feels very low quality. The fridge motor is noisy. In addition, our room was not cleaned on January 17. It was only attended to at 6:30 p.m. after two reminders at reception—and when I say “cleaned,” only the towels were changed. The carpet was not vacuumed, the trash was not emptied, and the bed was carelessly made, without pulling the fitted sheet or fluffing the pillows. In short, the hotel has clear management and quality control issues. No commercial gesture was offered. Not even an apology at checkout. So I would advise you to stay away. It is expensive for what it is.

Dear P M, Thank you for taking the time to share your feedback regarding your stay at Sofitel Legend The Grand Amsterdam. We appreciate your positive remarks about our historic building and central location. At the same time, I regret to read that several aspects of your stay did not meet your expectations. Your comments regarding the room condition, housekeeping service and overall experience are taken seriously. This is not the level of quality or attention we strive to deliver, and your feedback has been shared with the relevant teams for review. Thank you for taking the time to provide us with this feedback. While we regret that your stay was disappointing, your comments are valuable and help us continue to improve the quality and consistency of our guest experience. I hope to have the honor to welcome you back for a more seamless stay. Sincerely, Stefan Melcherts General Manager

Heaven on Earth

トリップアドバイザーの評価 5.0/5

Mariya C トリップアドバイザー認証口コミ

I rarely am impressed enough to write reviews, but this hotel has been the most amazing stay of my life. I happened to be alone this winter for my birthday and Christmas, and this was my first visit to Amsterdam. As an Accor Platinum, I got upgraded to a Junior Suite and tears literally filled my eyes when I saw the room and felt the most comfortable bed in existence!! Two windows show gorgeous views on the city and canal side. The staff made me feel at home from the first "Bonjour", and any requests were fulfilled quickly and with care. Location is great, I never needed a taxi or public transportation, very walkable! Also the hotel is incredibly safe with a solid gated entrance and round the clock security (and everyone knows your name by the second day :) I know how lucky I am to have had my first experience in this city in such a magnificent hotel, it will always hold a place in my heart and I wish so much to come back again one day soon.

Dear 362Mariyac, Thank you for sharing such heartfelt words about your stay with us. We are truly honored that Sofitel Legend The Grand Amsterdam could be part of such a meaningful milestone—your birthday, the festive season, and your very first visit to Amsterdam. It is a joy to read how the Junior Suite, the comfort of the bed, and the canal views made such a strong impression, and even more so to know that our team made you feel at home from the very first “Bonjour.” Creating a sense of warmth, safety, and genuine care, especially for guests traveling alone—is something we hold very dear, and your words affirm that beautifully. We are delighted that our central location allowed you to explore the city so easily and that you felt both secure and personally recognized throughout your stay. Knowing that this experience will always hold a special place in your heart is the greatest compliment we could receive. We sincerely hope that this will not be your last stay with us and that we may welcome you back one day soon to create many more memorable moments together. Sincerely, Stefan Melcherts General Manager Sofitel Legend The Grand Amsterdam

Excellent hotel and amazing suite!

トリップアドバイザーの評価 5.0/5

cherylq2023 トリップアドバイザー認証口コミ

Our stay at this hotel was amazing from start to finish! The staff were so helpful and the food and ambience was great. We will definitely return.

Dear Cherylq2023, Thank you very much for your kind words. We are delighted to read that your stay was exceptional from start to finish and that you so enjoyed your suite, as well as the food, ambience, and attentive service from our team. It is truly rewarding to know that your experience left such a positive impression, and we would be honored to welcome you back to Sofitel Legend The Grand Amsterdam on your next visit. Sincerely, Stefan Melcherts General Manager

Great place to stay!

トリップアドバイザーの評価 5.0/5

Jamee B トリップアドバイザー認証口コミ

We loved the location of this hotel! The service was excellent and the staff were nice and helpful. Our rooms were spotless and the turn-down service was a plus. We spoke no dutch and everyone was polite and courteous.

Dear Mr 536jameeb, Thank you very much for sharing your experience. We are delighted to hear that you enjoyed our central location and that our team’s service, courtesy, and helpfulness made your stay so pleasant. It is especially gratifying to know that you felt comfortable and well looked after throughout your visit, and that you appreciated the cleanliness of your room and our turndown service. We truly value your kind feedback and hope to have the pleasure of welcoming you back to Sofitel Legend The Grand Amsterdam in the future. Sincerely, Stefan Melcherts General Manager

との提携 TripAdvisor

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