イビスアムステルダムセンター 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 3,162 件のレビュー

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Stationsplein 49, 1012 AB アムステルダム, オランダ

説明

ホテルのその他の情報

  • 中央駅に隣接する好立地

  • 全館でご利用いただける無料Wi-Fi

  • スキポール空港直通の列車あり

  • RAI コンファレンスセンターとアリーナミュージックホールまで地下鉄または鉄道で 15 分

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ホテル所在地

イビスアムステルダムセンター

Stationsplein 49
1012 AB アムステルダム
オランダ

GPS:52.379131, 4.897824

電話番号
ファックス +31 20 522 2889

アクセスと交通機関

ホテルサービス

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敷地内
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 全館禁煙

BAR

バーでのリラクゼーションタイム：イビスのバーは日中からご利用いただけますので、自分だけの時間をお楽しみいただけます。夜は軽食などのメニューをご用意しております（午後5時から午後9時まで）

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  3,162 件のレビュー

トリップアドバイザーの評価  3.5/5  1,046 件のレビュー

Poor experience

トリップアドバイザーの評価 1.0/5

Amore T Couples - トリップアドバイザー認証口コミ

Terrible experience: room very small and without confort, poor amenities. Every day we had our room (662) cleaned up at 5pm even we left it at 10am. I asked at the reception and they told me the housekeepers were very busy to clean my room up early. I think this is an unprofessional and unpolite behaviour, every day I had to spent 3 hours to wait at the reception that they “concede” me the cleaning as it was a personal favour. If they are not well organized and too busy it’s not my fault. It doesn’t matter to me!

Dear Amore, Thank you for taking the time to share your feedback. We regret to hear that your stay did not live up to your expectations. Our cosy rooms are modern and efficiently designed to maximize the available space and we do have larger room sizes on offer. Additionally, we understand the importance of timely housekeeping services, and we are sorry to hear that the cleaning schedule was not convenient for you. Our team strives to maintain a clean and welcoming environment for all guests, and we apologize if we fell short in this instance. We also acknowledge that the amenities provided are essential for a comfortable stay, and while we offer a selection of in-room features such as comfortable bedding and a smart TV, we understand that every guest has unique needs and preferences. We aim to provide prompt and courteous service to all our guests, and it seems we did not achieve this during your visit. Your feedback is important to us and helps us identify areas where we can improve the guest experience. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Natasa Duricic, Operations Manager

Clean, comfortable

トリップアドバイザーの評価 4.0/5

ciaranomeara Couples - トリップアドバイザー認証口コミ

I would recommend this hotel. Directly next to the train station but very, very safe. Location is top notch. The hotel appears to recently have had a refurb so looks modern and fresh. Service was friendly and there is a shop at reception for snacks aswell as a bar. The room was comfy but a little small to be honest. However I would absolutely stay here again if I got a good deal.

Dear Ciara, We would like to thank you for this review about your recent experience in our hotel. We are thrilled that you found our hotel to be clean, appreciated the friendly service, and took advantage of the convenient amenities such as the snack shop and bar. The safety of our guests is a top priority, so it's reassuring to hear that you felt very secure during your stay with us. Additionally, our recent refurbishment was indeed intended to create a fresh and modern atmosphere, and we're glad this contributed positively to your experience. However, we understand that space is an important aspect of comfort, and it seems that the room size did not fully meet your expectations. Our Cosy rooms are designed to be compact and efficient, providing all the necessary comforts while allowing us to be located in such a prime area right next to the train station. We appreciate your candidness on this matter. Finally, we are delighted to know that our prime location next to the train station significantly contributed to your positive experience, making it easy for you to explore the vibrant city of Amsterdam. It is our hope that the convenience of our location and the overall quality of your stay will bring you back to us for another visit. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Natasa Duricic, Operations Manager

Usless staff and bed bugs

トリップアドバイザーの評価 1.0/5

Shan H トリップアドバイザー認証口コミ

This place is absolutely terrible unless you want to be robbed and then made out to be crazy I honestly wouldn’t stay here this is a terrible hotel and the staff just brush things off and ain’t that polite about it as well then they ignore you when you want updating on the situation not the mention the bed bugs and dirty bedding honestly not worth the money .. if I could give no stars I certainly would have wouldn’t surprise me if they staff was in on the robbery

Good!

トリップアドバイザーの評価 4.0/5

Milly B Couples - トリップアドバイザー認証口コミ

Great location, close to the train station, and easy to walk into town, without being in the midst! Staff all very friendly & helpful, nice seating area to have a drink in the evening. Room was clean & spacious. Couldn’t hear the trains at all even though it was right outside our window! Breakfast was however extremely expensive for what it was. €18 for very basic & seemingly low quality ingredients - much better places in town to grab breakfast

Dear Milly, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found our staff friendly and helpful, and that our seating area provided a nice spot for you to enjoy a drink in the evening. It is great to hear that your room was both clean and spacious, providing you with a comfortable stay. However, we understand that you found the breakfast to be on the pricier side compared to the value you perceived. We aim to offer a buffet breakfast that provides a variety of options, including granola and cornflakes, with the convenience of an on-site service. We appreciate your feedback on this matter as it helps us to continually assess our offerings to ensure they meet our guests' expectations. Finally, we are pleased that our location was ideal for your needs, being close to the train station and within easy walking distance to the heart of Amsterdam without the bustle. The fact that you couldn't hear the trains, despite the proximity, is a testament to our double-glazed windows that ensure a peaceful rest for our guests. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Natasa Duricic, Operations Manager

Fantastic Amsterdam Hotel

トリップアドバイザーの評価 4.0/5

Go07961504347 トリップアドバイザー認証口コミ

A great hotel next to Amsterdam Central Station. The 17 sq metre room is large by Amsterdam standards. Very central. The direct train from Amsterdam Airport took about 15 minutes and coming out of the station the hotel is next door. The breakfast was was extensive including many Dutch treats. The bar/cafe at the hotel had a small dinner menu but OK if didn’t want to go out to a restaurant for dinner. Would definitely stay there again.

Dear Guest, Thanks for your review about our hotel. We are delighted that you enjoyed our hotel's prime location next to Amsterdam Central Station, our spacious 17 sq metre rooms, and our extensive breakfast options. It is great that our bar's dinner menu provided a convenient dining option during your stay. We are hoping to welcome you back in the future. All the best. Natasa Duricic, Operations Manager

との提携 TripAdvisor

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