モーベンピック アムステルダム シティ センター 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 2,678 件のレビュー

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Piet Heinkade 11, 1019 BR アムステルダム, オランダ

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ホテルのその他の情報

  • グリーン グローブ プラチナ メンバー

  • 市の中心部にあり、中央駅にも至近

  • チェックイン前にご希望いただくと、Piet Heinkade駐車場の特別割引が適用されます。

  • レストラン、バー、11のモダンな会議室

  • 素晴らしい景色を一望でき、Wi-Fi 無料の客室とスイートルーム

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ホテル所在地

モーベンピック アムステルダム シティ センター

Piet Heinkade 11
1019 BR アムステルダム
オランダ

GPS:52.377927, 4.914193

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

Mövenpick Restaurant

レストランでは創作料理や世界各国の料理をご用意しています。新鮮で本格的な味、さまざまなスパイスの組み合わせによる意外な味をお楽しみください。

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  2,678 件のレビュー

トリップアドバイザーの評価  4.3/5  7,812 件のレビュー

2025エクセレンス認証

Short but Sweet Stay

トリップアドバイザーの評価 5.0/5

Mrssjam トリップアドバイザー認証口コミ

We stayed here for one night as the hotel we had originally told us there was a technical fault with our room so they booked us in here instead. It was about 15 mins walk from Centraal Station. We had a suite which was gorgeous! Huge bathroom with a heated floor, big lounge area with a tv and a super comfy bed in a separate with another tv. We arrived in the dark so didn’t realise we were overlooking the cruise terminal until we woke up in the morning and saw all of the boats that had come in early in the morning. That said, there was no noise at all. Breakfast was great, loads and loads of choice including smoked salmon and lots of different salad choices. Not really close to the canals but a good walk away from the centre. Would be perfect if you were going on a river cruise though

Dear Mrs. Jam, Thank you for sharing your detailed and more than positive review on TripAdvisor. We are truly delighted your unexpected stay turned into such a pleasant one and that you enjoyed the comfort of the suite, the quiet views over the cruise terminal, and our extensive breakfast selection. Although we're a bit farther from the canals, it's great to hear the walk worked well for you. We would be happy to welcome you back anytime — whether for a city trip or a river cruise. Kind regards, Remco Groenhuijzen General Manager

Worst hotel experience I’ve had in years!!

トリップアドバイザーの評価 1.0/5

Mostafa A トリップアドバイザー認証口コミ

I’ve stayed in hundreds of hotels in tens of countries, and this is by far hands down the worst experience I’ve ever had! I arrived to check in after midnight and there was not a single person available to help with luggage. I ended up dragging three suitcases to my room alone. I then went to shower before bed only to find the shampoo bottle completely empty. I tried calling reception several times with no answer. I assumed housekeeping would fix it the next day, but I came back in the afternoon to find no room service done and the shampoo still empty. Only then could I finally get someone to bring some. The next morning, I woke up to no hot water. I had to take a freezing cold shower because the hotel was having heater issues that weren’t resolved until the following day. At checkout, instead of an apology or any acknowledgment of the poor experience, I had to deal with yet another headache. Despite my stay being fully prepaid, the front desk insisted they never received payment and even claimed I had extended my stay, which was completely false. I had to contact my booking agency to straighten it out because it was wasting time and energy. This entire stay was stressful, poorly managed, and absolutely not what you would expect from a hotel at this price point.

Dear Mostafa, Thank you for taking the time to share your experience with us. We are truly sorry to read how frustrating and disappointing your stay was, and we regret that several moments during your visit fell short of the standard you rightly expected. We understand how inconvenient this must have been, especially after a late arrival, and we acknowledge the impact this had on your overall stay. During your visit, your concerns were discussed with our management team and addressed on site, including an explanation of the technical issue and a gesture of compensation. Nevertheless, we regret that this did not restore your confidence in our service. Your feedback has been shared internally and is taken seriously, as it helps us identify where we must improve. We are sorry that your stay did not reflect the level of care and comfort we aim to provide, and we appreciate you bringing these matters to our attention. Kind regards, Remco Groenhuijzen General Manager

Exceptional service helping us out a difficult situation!

トリップアドバイザーの評価 4.0/5

ATM_Liverpool トリップアドバイザー認証口コミ

We just checked out of this hotel after a lovely 3 day break in Amsterdam. This is a really nice hotel. We were so impressed by our spacious, comfy room on the 20th floor - the views were great! We had booked a twin room and there were no double on arrival but they put a mattress topper on which honestly was great and effectively made it a double bed that was very comfy. The room was silent with no noise in the corridor at all which was brilliant for sleeping. The check in time was a bit lengthy and busy around 3pm. The hotel is about a mile walk from the station and 20 min walk to the central area, along the prom so can be quite windy but I can imagine is very pleasant with a canal and cruise terminal right outside. We were so delighted with the service we checked out at 630 am for a flight and when we got the station were advised our flight was cancelled. I telephoned the hotel and with no issue whatsoever they gave us our room back until 1pm which was an absolute blessing and for which we were extremely grateful for, demonstrating exceptional customer service. We would return again to this hotel.

Dear guest, Thank you for your wonderful review! We are truly delighted to hear you enjoyed your spacious room, the beautiful views, and the peaceful atmosphere. It’s great to know the mattress topper solution worked well and that our team could support you during the unexpected flight cancellation — we’re always happy to assist. We appreciate your patience during the busy check‑in time and your kind words about our service. We would be thrilled to welcome you again. Kind regards, Remco Groenhuijzen General Manager

お客さまの声 4.5/5

Hiroshi M. ファミリー - 確認済みレビュー すべて

ジュニアスイートに宿泊 部屋の広さ エグゼクティブラウンジ/部屋のミニバーのサービス 価格 満足出来た

Dear Mr. M., Thank you for sharing your experience. We are delighted to hear that you enjoyed the junior suite, appreciated the room size, executive lounge and in‑room minibar service, and found the price satisfactory. We hope to welcome you back in a near future! Kind regards, Remco Groenhuijzen General Manager

top notch staff at front desk

トリップアドバイザーの評価 5.0/5

Miamidays トリップアドバイザー認証口コミ

i stayed at movenpick hotel over christmas short family stay having some fun in the city center great breakfast / comfy beds/ ten min walk what made the whole trip was the outstanding service provided by the front desk. in particular “medi” was unbelievable! made our trip. the hotel is very lucky to have him as an employee. he was very hospitable, helped us with all our questions, and was always available/ what an absolute rock star. we will define come back to this hotel. thank you medi for such a great trip room 1017

Dear guest, Thank you very much for your positive review and stay over Christmas! We are thrilled to hear you enjoyed location, delicious breakfast, and comfort of our rooms. Compliments will be shared with Medi for motivation! . We look forward to welcoming you back soon and hope you enjoy a beautiful festive season and a lovely close to the year. Kind regards, Remco Groenhuijzen General Manager

との提携 TripAdvisor

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