INKホテル アムステルダム - Mギャラリーコレクション 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 2,537 件のレビュー

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Nieuwezijds Voorburgwal 67, 1012 RE アムステルダム, オランダ

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ホテルのその他の情報

  • アムステルダムの中心部に位置

  • 屋外の閑静な中庭で落ち着いたひとときをお過ごしください。

  • 洗練されたカクテルバー

  • アムステルダム中央駅から徒歩圏内

  • 自然光が入る設備の整った会議室

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ホテル所在地

INKホテル アムステルダム - Mギャラリーコレクション

Nieuwezijds Voorburgwal 67
1012 RE アムステルダム
オランダ

GPS:52.375475, 4.892714

電話番号
ファックス +31 20 623 8932

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

PRESSROOM AMSTERDAM

レストラン「プレスルーム」では、モダンで親しみやすいアプローチで、簡素でリラックスしたひとときがご満喫いただけます。定番現代料理のメニューでは、純粋でシンプルな味が絶妙な味を創り出し、期待通り目と舌を楽しませてくれます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  2,537 件のレビュー

トリップアドバイザーの評価  4.5/5  3,251 件のレビュー

2024エクセレンス認証

Wouldn't hesitate to book again

トリップアドバイザーの評価 4.0/5

AndyM290670 トリップアドバイザー認証口コミ

My wife and I stayed here for 4 nights during December. We took the train from the airport to the station and the walk is very easy and only around 8 minutes or so. The location of the hotel we found to be excellent. Easy to walk to most areas which we did as opposed to taking trams. we must have walked around 7 to 8 miles a day but with everything to look at it didn't feel like it. Check in and check out very easy and front of desk staff were excellent - very friendly, polite and happy to help with any "tourist" information needed. We ate breakfast in the hotel every morning which was of a good overall standard. I am a coeliac (gluten free) and they had a selection of GF granola and crackers available every morning. It was also very nice that breakfast went until 11am. We stayed in a superior double. Although small was perfectly adequate for a few nights stay. It was clean and comfortable with sufficient storage. Our only complaint was the heating in the room. We had it down to the coldest and it was still too warm for us. Overall if you are looking for a central hotel with easy access and excellent staff then I would recommend the INK HOTEL. If my wife and I visit Amsterdam again, we wouldn't hesitate to book here again.

Dear Storywriter, Thanks for letting us know your opinion of your stay. We are delighted to hear that you enjoyed our excellent location, making it easy to explore the beautiful sights of Amsterdam on foot. We also appreciate your kind words about our check-in and check-out process, as well as the friendliness and helpfulness of our staff. Our team consistently strives to provide an exceptional service experience for our guests. However, we regret to learn that the temperature was not to your preference. For any future stays, our front desk team are on hand 24/7 to assist with any concerns to ensure your stay is as comfortable as possible. We are, nevertheless, pleased that you enjoyed our breakfast options, including the gluten-free selections, and that our breakfast hours suited your needs. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Seasons greetings, Jolanda de Smit, General Manager

No HVAC — The effectively stole $500 from me.

トリップアドバイザーの評価 1.0/5

Dream34537699655 ビジネス - トリップアドバイザー認証口コミ

One of the most negative experiences of my travel life. I checked in and was shown to a decent room. It was warm outside, but the hvac system was inoperable at the time, so the room was 80+ degrees. They showed me a couple other tooms that were also 80 degrees and did not have any operable hvac system. Because the rooms were literally defective, I told them I needed to find a new hotel, and they agreed to give me a refund apologetically. However, no refund was ever given. When my travel agent contacted them for the refund, the hotel declined to give my money back — effectively stealing $500 from me — claiming that the rate was nonrefundable. Yes, nonrefundable if I just didn’t show up, or didn’t like the color of the wall paint or something. But this room was uninhabitable. These people are scammers and Accor should be ashamed to be affiliated with them. This place absolutely sucks. Nobody should ever consider staying there. I would rather sleep on the street than give them a cent of my money.

Dear Storywriter, We are truly sorry to hear about your experience with the HVAC system. Our central air conditioning is designed to provide a consistent climate throughout the hotel, and we understand it did not meet your expectations during your stay. Please know that our team has already reached out to you via email to explain how the booking system works, particularly with reservations made through third-party platforms or travel agents. We understand you were not fully satisfied with the solutions offered by our Front Office team during your stay. Unfortunately, as your booking was made through a travel agent, the hotel is unable to process a direct refund. However, we have already contacted the travel agency on your behalf to facilitate the refund process. It appears that the agency is taking longer than expected to complete the procedure. Rest assured, our Commercial Team is here to support you and is actively working with the travel agency to resolve this matter. We remain committed to ensuring you have a positive experience and are available to assist you in any way we can. Kind regards, Jolanda de Smit, General Manager

Ok but...

トリップアドバイザーの評価 3.0/5

Rhianna w トリップアドバイザー認証口コミ

This is my second stay at INK and I feel I can confidently review this hotel now. Both times I have booked a deluxe room with a kingsize bed once directly through the hotel, the other booking was made through British Airways holiday bookings I will start with the positives Good: The location of this hotel makes it easy to get to from the train station but also easy to travel to many neighborhoods of Amsterdam. The reception staff are so polite and helpful. The beds are comfortable and the room is easy to control temperature. The rooms are decorated beautifully and have fun maps to look at on the wall. there is a restaurant on site with a beautiful to look at bar and Gym is behind reception if you need to work out. There is the option to rent umbrellas for 48hrs (2 euros i believe) Negatives: When booking the room you will notice on the website it states a wireless speaker is available in the room. This has not been the case on either of my trips. You will also notice that the room states 'mini bar' this is not the case. There is a small fridge made available to you and free bottled water in the room but that is it. (this is not a mini bar in my opinion?) it also states an alarm clock is in the room, this is not the case. These may seem minor but worth noting. The room we stayed in this time was 415. which is deluxe room. This has a freestanding bath and seperate shower. The bath was an unexpected surprise but gratefully received. upon arrival we were given a bottle of champagne in the room on ice and rose petals everywhere with the bed covered with a huge love heart of petals, it was beautiful and the attention to detail was lovely, however this is where it stopped, the next morning my partner and I gathered the petals and left them to be disposed of by the room cleaner, they were not disposed of, they were left on the sink unit and had wilted quite badly by the time we returned to the room. The ice bucket had now melted and the bottle and bucket was not removed from the room, it was left in our room the entire stay along with the dirty champagne glasses. (we did original think the room cleaner thought we were still drinking this but if that was the case why were we not given fresh glasses?) I cannot comment on the lunch, dinner or drinks in the restaurant but I can comment on the breakfast, which i had read previously the pressroom is highly rated in amsterdam for their breakfasts but the a la carte meal that i ordered was just picked from the food that was ready and sat in the buffet. I would have expected my breakfast to be cooked fresh when ordering a la carte. Checkout is an easy process with a simple drop box for the keys.

Dear Storywriter Rhianna, Thank you for taking the time to share your review. We are delighted to know that our central location, the politeness and helpfulness of our reception staff, the comfort of our beds, and the overall room aesthetics contributed positively to your experience with us. However, we would like to clarify that we no longer offer wireless speakers in the room, as part of our commitment to sustainability and minimizing electronic waste. Regarding the minibar, we are indeed transitioning to a more eco-conscious approach by providing a small fridge and removing traditional minibar items, aiming to reduce unnecessary energy consumption. We regret any confusion caused. The absence of an alarm clock is noted and we apologize for any inconvenience. Our housekeeping service is usually commended for their meticulous attention to detail, and we are sorry to hear about the oversight with the champagne setup. We will ensure this feedback is shared with the team to prevent such instances in the future. We are also saddened to learn that your a la carte breakfast experience did not meet expectations. We aim to provide fresh, high-quality meals and it seems we fell short on this occasion. Please accept our sincere apologies. We are thankful, though, that you found the checkout process smooth and convenient. Your observations are invaluable to us and we are grateful for the opportunity to improve our guest experience. We remain committed to providing an INKredible stay for all our guests and we hope to showcase this to you upon your return. We look forward to welcoming you back for another INKredible stay soon. Best wishes, Jolanda de Smit, General Manager

Our favorite Hotel in Amsterdam

トリップアドバイザーの評価 5.0/5

Safari52979721759 Couples - トリップアドバイザー認証口コミ

Excellent service from every member of the staff and especially the nicest person, our lovely Hari.❤ She was so nice and helpful ❤ We will surely be back to Ink Hotel, we had a great time. Thank you so much, we will definately recommend INK Hotel! Ásthildur and Jonni

Dear Storywriter, We appreciate receiving this positive review of your stay. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guest's satisfaction is our highest reward. We look forward to welcoming you back soon. Kind regards, Jolanda de Smit, General Manager

Amazing property in the heart of Amsterdam

トリップアドバイザーの評価 5.0/5

VelwongJean0811 トリップアドバイザー認証口コミ

Stayed for 3 nights at INK hotel M Gallery by Accor. Upon entering the lobby we were greeted and assisted by Rob, a super friendly and Informative hotelier. He made us truly feel like home, and indeed a perfect story writer.po Thank you Rob for preparing our arrival and room. The property itself located in fantastic location from Amsterdam Centraal station, great amenities. I’ve never been to a hotel where the mini bar offerings are so exceptional. Service is far beyond anywhere I’ve stayed in Europe. Definitely will come back to INK hotel. As an Accor member I’d love to recommend this hotel for both leisure and business as it is really near to all transportation means.

Dear Storywriter, We appreciate receiving this positive review of your stay. It is truly rewarding to hear that our team, especially Rob, made you feel at home and assisted you with warmth and professionalism. Our staff is the heartbeat of our service, and your praise is a testament to their commitment to providing a personal touch to your story. We are thrilled that the strategic location of our hotel afforded you the convenience you needed to make the most out of your visit to Amsterdam. The dedication to offering INKredible amenities and service is part of our ethos, and we're glad this shone through during your stay. Moreover, the unique offerings of our minibar are curated to surprise and delight our esteemed guests like yourself. Your recommendation is highly valued, and it pleases us immensely to know that INK Hotel Amsterdam - MGallery met your expectations for both leisure and business needs. We take pride in being a part of your Amsterdam narrative and look forward to many more chapters together. We look forward to welcoming you back soon. Kind regards, Jolanda de Smit, General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,277 件のレビュー 9.7/10 ロケーション
  • 1,505 件のレビュー 7.4/10 客室
  • 1,766 件のレビュー 9.4/10 サービス
  • 10 件のレビュー 8.2/10 インターネット
  • 612 件のレビュー 9.3/10 朝食
  • 464 件のレビュー 9.3/10 雰囲気
  • 448 件のレビュー 7.7/10 清潔さ
  • 371 件のレビュー 7.9/10 料理

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アムステルダムのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。