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The Savoy 5 stars

Customer review rating 4.8/5 7,443 reviews

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The Savoy
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+ 23 Services
Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Boat excursionsPaying
  • Bicycles rental (Nearby)Paying
Catering
  • 4 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Conventions hotel
  • Copy/print service availablePaying
Information message

Hotel location

The Savoy

Strand
WC2R 0EZ london
united kingdom

Tel: +4402078364343

Fax: (+44)02072406040

Check-in from 15h00

Check out up to 12h00

  • By plane

    LONDON CITY AIRPORT At 14.48km / 9 miles

  • By plane

    LONDON GATWICK AIRPORT  At 48.28km / 30 miles

  • By plane

    LONDON HEATHROW AIRPORT At 40.23km / 25 miles

  • By plane

    LONDON LUTON AIRPORT At 80.47km / 50 miles

  • By plane

    LONDON STANSTED AIRPORT  At 88.51km / 55 miles

GPS :51.510401, -0.120182

Our accommodation(s)

267 rooms including 67 suites, beautifully restored and decorated in either Edwardian or Art Deco style, some with unique views of the river Thames.

Superior Queen - Queen Bed, City or Courtyard View

  • Max. number of persons: 2
  • Area: From 28 m² / 301 sq ft
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Nespresso machine
  • Coffee/tea making facilities(...)

Deluxe King - King Bed, City or Courtyard View

Accessible room
  • Max. number of persons: 3
  • Area: From 31 m² / 334 sq ft
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Nespresso machine
  • Coffee/tea making facilities(...)

Luxury King - King Bed, City or Courtyard View

  • Max. number of persons: 3
  • Area: From 34 m² / 366 sq ft
  • Views: City View, Courtyard View *

* Subject to availability

  • Bathrobe
  • Slippers
  • Pillow Menu
  • Nespresso machine
  • Coffee/tea making facilities(...)

Luxury Double Double

  • Max. number of persons: 4
  • Area: From 40 m² / 431 sq ft
  • Views: City View, Courtyard View *

* Subject to availability

  • Bathrobe
  • Slippers
  • Pillow Menu
  • Nespresso machine
  • Coffee/tea making facilities(...)

Luxury King River View - King Bed, Stunning River

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: River side *

* Subject to availability

  • Bathrobe
  • Slippers
  • Pillow Menu
  • Nespresso machine
  • Coffee/tea making facilities(...)

Two Bedroom Family

  • Max. number of persons: 4
  • Area: From 51 m² / 549 sq ft
  • Views: City View, Courtyard View *

* Subject to availability

  • Bathrobe
  • Slippers
  • Pillow Menu
  • Nespresso machine
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

Thames Foyer

Type of cuisine: Cafe

Famous around the world for its Afternoon Tea, the Thames Foyer at The Savoy also plays host to a delectable all-day dining menu.

Kaspar's at The Savoy

Type of cuisine: International

Provenance takes prominence within Kaspar's at The Savoy with menus that showcase contemporary seasonal dishes from land and sea that capture the vibrancy of the natural landscape. Champagne and seafood are served at a striking centrepiece bar.

Lunch

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Dinner

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Simpson's in the Strand

Type of cuisine: Regional

Having undergone restoration in 2017 to bring this Grade II listed building back to its former glory, Simpson's in the Strand now features a reimagined Bill of Fare that brings the classic British cuisine, for which it has become so well-loved.

Lunch

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Dinner

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Savoy Grill

Type of cuisine: Regional

Savoy Grill by Gordon Ramsay is without doubt one of London's most legendary restaurants with a plethora of menus to choose from, reviving recipes from the original Chef's days in the kitchen back in 1889.

Lunch

  • Mon
  • Tue
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Dinner

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Beaufort Bar

Non contractual photo

The Beaufort Bar provides a theatrical, art deco setting in which to enjoy cocktails that push the boundaries. The award-winning team has created a menu designed to intrigue and excite guests with each drink listed entirely unique to Beaufort Bar.

American Bar

Non contractual photo

The American Bar is the longest surviving cocktail bar in London and one of the most renowned in the world; serving classics with a twist, new and vintage creations and legendary bartender's signature drinks.

Lunch

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Dinner

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The bar at Simpson's

Non contractual photo

The bar at Simpson's in the Strand, located on the first floor of Simpson's in the Strand, is an elegant and chic spot where to sink a cocktail and enjoy an exciting gin menu that celebrates the quirks and characteristics of the best of British culture.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 476 m²

  • Maximum capacity: 800 people

  • Maximum banquet capacity: 380 people

Find out more

Our guest reviews for
The Savoy

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

7,443 reviews

beautiful venue and location

Customer review rating 4.5/5

Michelle Couples - 03/01/2021 Confirmed reviews ALL

Staff were exceptionally accommodating - providing very personal, good care Food at the restaurant was excellent both in the evening and for breakfast. Staff at the cocktail bar welcoming and helpful. Just one hiccup regarding the use of the pool in the morning which I had booked to use for the hour (due to Covid restrictions); however this time was given over to another client staying at the hotel, possibly as a consequence of me not turning up promptly on the hour. However had I been informed of this situation when making the booking I would have been aware that the booking might be given to another resident and been at the pool side on the hour. This was disappointing as I had enquired twice to make sure that there would be no problems. Although the member of staff was extremely apologetic it lessened the experience of what would have been a fabulous over night stay. The Head Butler was also extremely apologetic - it was a mistake that I had not been for warned or alerted as to what might happen if I did not sign in to swim within 10 minutes/ 20 minutes..... Lovely to hear live music, the piano - please keep this all the time. I would not return without this!

Dear Michelle, Thank you for sharing these details of your recent stay at The Savoy and for your kind compliments of the staff and food. I am so sorry to hear about the pool booking situation and understand your disappointment. The booking system was the fairest way to manage the use of the pool facility and to keep our guests safe. Due to the back to back demand and waitlist for the time slots, your slot was quickly taken when you were delayed and we are sorry. You raise a very good point about advising our guests to arrive on time, or within a given time, before the time slot is given away and this has been carefully noted. We are happy to know despite this situation, you enjoyed your time with us overall and hear you about the piano music! Thank you again for sharing your experience in this way and we look forward to warmly welcoming you both again to The Savoy, in the near future. With best regards, Debra Patterson Quality Executive

Impecable Experience

Customer review rating 5.0/5

Connor Couples - 02/01/2021 Confirmed reviews ALL

Simply exquisite.

Dear Connor, Thank you so much for your kind words and for completing one of our guest satisfaction surveys in such a positive way. We are delighted to know how much you enjoyed your stay and look forward to warmly welcoming you back to The Savoy again, in the near future. With best regards, Debra Patterson Quality Executive

Great service from start to finish

Customer review rating 5.0/5

Emma G. Couples - 29/12/2020 Confirmed reviews ALL

From the minute we walked up to the doors until our departure nothing was too much trouble. We were visiting for our 25th anniversary and we were made to feel really special. The location is also superb for exploring.

Dear Emma G., Thank you for choosing The Savoy to celebrate your anniversary and for your wonderful comments. We are delighted to know that you enjoyed a special time with us and returned home with some happy memories. We very much look forward to warmly welcoming you both again to The Savoy, in the near future. With kind regards, Debra Patterson Quality Executive

Amazing, felt very relaxed

Customer review rating 5.0/5

Robert H. Couples - 28/12/2020 Confirmed reviews ALL

It was a surprise for my wife, the staff were wonderful. The Roses in the room were lovely. We were upgraded which meant the world to my wife. The American bar was closed so that stopped us having the complete Savoy experience.

Dear Robert H., Thank you for choosing The Savoy as a surprise for your wife and for your wonderful feedback. We are delighted to know we were able to create some happy memories for you both to share. We are sorry the American Bar was closed during your visit, but hope next time we will be able to complete for you the full Savoy experience. Thank you again for taking the time to share your thoughts and we look forward to warmly welcoming you back to The Savoy, in the near future. With kind regards, Debra Patterson Quality Executive

Fantastic stay

Customer review rating 5.0/5

Stuart M. Families - 28/12/2020 Confirmed reviews ALL

Excellent on every level

Dear Stuart M., We are delighted to receive your kind compliments, thank you. It was our pleasure to have you stay with us and we very much hope to have another opportunity of warmly welcoming you again to The Savoy, in the near future. In the meantime, we send you every good wish for 2021! With best regards, Debra Patterson Quality Executive

Fantastic stay

Customer review rating 5.0/5

Mark B. Couples - 22/12/2020 Confirmed reviews ALL

First time my wife and I have stayed here, we were made to feel very welcome from all the staff, the room and food was excellent, service amazing made as forget for a moment this difficult year we have all had.We have already rebooked for next year if all goes well.

Dear Mark B., It's great to hear how much you and your wife enjoyed your first stay at The Savoy. Thank you for your amazing compliments and kind words for the staff who helped provide a welcome sanctuary. You have booked to come back next year and we join you in hoping for a brighter 2021. Thank you again for sharing your experience in this lovely way. With best regards, Debra Patterson Quality Executive

Amazing from start to finish!

Customer review rating 5.0/5

Carly E. Families - 22/12/2020 Confirmed reviews ALL

My husband, two boys and I stayed at The Savoy for the weekend and had an amazing time. The staff were incredible and nothing was too much trouble for them. They all made us feel welcome and comfortable. The rooms were lovely, beds so comfortable too. We ate at Savoy Grill for breakfast and Sunday lunch, both meals were delicious and staff very attentive & friendly. Special thanks to Rob the doorman, so friendly and helpful. Also to Aisha on reception (sorry if that's the wrong spelling) who helped arrange something special for my boys in the room for when we arrived and Jose (concierge & guest executive) for finding my little one's drawing he'd dropped near reception on the way up to bed and posted it under our door with a little note for him, he was thrilled to have it back! Christmas decorations throughout the hotel were beautiful but I didn't expect anything less! We are still buzzing about our trip now and we cannot wait to return one day to do it all again. Thank you Savoy, what a lovely treat in these uncertain times we've been having - thank you - The E. family x

Dear Carly E., We have thoroughly enjoyed reading your amazing feedback and are absolutely delighted to know how much you and your family enjoyed your Savoy Christmas stay. The team, especially those colleagues you have kindly recognised individually for their kindness and service, are thrilled they were able to create such happy memories for you all to share. It is wonderful to hear we provided a welcome break from this difficult year. Thank you for your kind words and we also very much look forward to warmly welcoming you and your family back to The Savoy in the near future. We send you every good wish for 2021! With best regards, Debra Patterson Quality Executive

It was just perfect!

Customer review rating 5.0/5

Mr J. F. Couples - 22/12/2020 Confirmed reviews ALL

From arrival to departure...it was a fantastic experience! Thank you to everyone who works in this superb hôtel. They are always smiling and nothing is a problem. We have really really enjoyed it!

Dear Mr J F, A perfect stay! We are thrilled to read your review and please know your kind compliments will be shared with all the team. A smile and warm welcome will always be waiting for you at The Savoy. We hope to see you again soon. With best regards, Debra Patterson Quality Executive

Lovely stay in a beautiful hotel

Customer review rating 4.5/5

Graham T. Couples - 22/12/2020 Confirmed reviews ALL

My wife and I stayed here for 3 nights for her birthday. Our system was lovely but due to no fault of the hotels was slightly marred by the Covid restrictions. We were treated really well by the staff and really enjoyed our stay.

Dear Graham T., Thank you for taking the time to share your thoughts about your recent stay at The Savoy; your positive feedback is greatly appreciated. We are sorry that some of the safety measures in place took a little of the shine away, but are delighted that overall you and your wife enjoyed a happy birthday experience. We hope to have the pleasure of warmly welcoming you both again to The Savoy in the near future. In the meantime, we send you every good wish for 2021! With best regards, Debra Patterson Quality Executive

Beautiful hotel, under staffed this visit.

Customer review rating 4.0/5

Stephanie H. Families - 22/12/2020 Confirmed reviews ALL

Lovely stay, a few attention to details was missing on our trip, service was a bit slow, seemed to be under staffed. Staff were very friendly and helpful.

Dear Stephanie H., Thank you for completing one of our guest surveys and for your feedback, following your recent stay at The Savoy. Although we are happy to hear you enjoyed this visit, we are very sorry for the slow breakfast service and time it took to bring you items from your car. This must have been frustrating and we are sorry. I will be sure to pass on your kind comments about Michael. We look forward to a brighter 2021 when we can bring back our full complement of staff, to ensure our standards do not falter and we provide our guests with our usual personal and attentive service. Thank you again for sharing your experience and we hope to welcome you back to The Savoy again in the near future. In the meantime, we send you every good wish for the festive season. With best regards, Debra Patterson Quality Executive

Fantastic Stay

Customer review rating 4.5/5

Darron M. Couples - 21/12/2020 Confirmed reviews ALL

Excellent as usual!

Dear Darron M., Thank you for the positive feedback and comment about your room (which has been noted), following your recent stay at The Savoy. We are happy to hear you enjoyed your time with us and hope to see you again in 2021. Happy Christmas from all at The Savoy. With best regards, Debra Patterson Quality Executive

Amazing

Customer review rating 5.0/5

Adam G. Couples - 21/12/2020 Confirmed reviews ALL

After such an awful start of our trips This has to be the best place I’ve stayed the staff were amazing each an every one of them.

Dear Adam g., Thank you very much for taking the time and trouble to complete a survey, following your recent stay at The Savoy. We greatly value and appreciate your positive feedback and thank you for the wonderful comments. We are delighted to know that you enjoyed your time with us and it will be a pleasure to share your kind words with all our colleagues. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience and we very much look forward to warmly welcoming you both again to The Savoy, in the near future. With kind regards, Debra Patterson Quality Executive

Great Experience

Customer review rating 4.0/5

Trevor B. Friends - 21/12/2020 Confirmed reviews ALL

we stayed for 2 days to celebrate a friends 50th Birthday

Dear trevor b., Thank you for choosing The Savoy to celebrate your friend's special birthday and for taking the time to complete a guest satisfaction survey. We appreciate your feedback about breakfast and sincerely apologise for the slow service on this occasion and frustration of not having as much time to enjoy some leisure. For Covide safety and hygiene reasons, we ask our guests prior to arrival what they would like in their minibar and when they wish to have bottled water. We are sorry to learn this communication was not shared with you and offer our apologies. We hope that aside from these issues, you all thoroughly enjoyed your stay and will consider returning to The Savoy again in the future. With best regards, Debra Patterson Quality Executive

A little disappointed

Customer review rating 2.5/5

Steve B. Couples - 21/12/2020 Confirmed reviews ALL

My wife and I often stay over in London,this was our second time staying at the savoy,we came back because were really impressed with the service the first time.Unfortunately our second stay was not as nice,the service didn’t match our first stay. I was busy so my wife organised the reservation and she booked a slightly less expensive room than our previous stay and I feel that’s why the service was not as good,which if that is the case is a shame.

Dear steve b., Thank you for taking the time to complete one of our guest satisfaction surveys in such detail and for these additional thoughts. We are so sorry this visit wasn't as enjoyable as your last. The service provided should absolutely not have had anything to do with your room category and we are sorry you feel this way. We also note the lower scores for your check in and breakfast experiences and we would love to know any further details. We take all guest feedback seriously and have made a careful note to ensure, for any future visit, that your accommodation meets your expectations and the personal service is restored to our usual high standards. Thank you for sharing your experience in this detailed way and if you feel able, we look forward to hearing more about your experience. In the meantime, we send you both every good wish for the festive season and New Year. With kind regards, Debra Patterson Quality Executive

Lovely room, good service

Customer review rating 4.5/5

Anonymous Couples - 21/12/2020 Confirmed reviews ALL

We really enjoyed our stay. The QR code card for room service was not in our room, so there was a bit of confusion as there was no menu. It was soon sorted out and the staff were lovely. What a treat to have the pool to ourselves due to COVID restrictions.

Dear Guest, Thank you for completing a guest satisfaction survey, following your recent stay at The Savoy and for your positive feedback. We are very sorry for the menu confusion. What must you have thought! Thankfully, everything was resolved. You got to enjoy the pool all to yourselves, amazing! Thank you for sharing your experience in this way and we hope to have another opportunity in the near future, to warmly welcome you back to The Savoy again. With best regards, Debra Patterson Quality Executive

Just wonderful

Customer review rating 5.0/5

Laura W. Couples - 21/12/2020 Confirmed reviews ALL

I booked this as a treat for my partner and I, and it was wonderful. The only sad part was that due to covid we were not able to use the other areas of the hotel. It would have been wonderful to have sipped cocktails in the famous cocktail bar.......

Dear Laura w., We are so happy to hear you and your partner returned home with some fond memories of your time at The Savoy. We are very sorry there were facilities not open, but hopefully in 2021 things will be brighter and those famous cocktails will be flowing again. Thank you for your amazing comments and we look forward to warmly welcoming you and your partner again to The Savoy in the near future. In the meantime, we send you every good wish for the festive season. With best regards, Debra Patterson Quality Executive

Lovely break

Customer review rating 4.5/5

Clare G. Couples - 21/12/2020 Confirmed reviews ALL

It was truly lovely. For some reason they thought we were celebrating a birthday (we weren’t) so we had a random birthday cake in the room - but that was lovely if it had been a birthday!

Dear Clare G., Thank you for taking the time and trouble to complete a guest satisfaction survey, following your recent stay at The Savoy. We have carefully noted all your feedback and would just like to mention that ordinarily the mini bar would be fully stocked, however due to Covid safety and hygiene measures, we asked our guests in advance what items they may like. We are sorry that this information didn't reach you and apologise for any inconvenience caused. We will be sure to pass on your lovely compliment about Richard, who will be thrilled. We are sorry for the unexpected birthday surprise! Thank you again for sharing your experience in this constructive and positive way and we look forward to warmly welcoming you both again to The Savoy, in the near future. With kind regards, Debra Patterson Quality Executive

Great experience and look forward to seeing you all again

Customer review rating 5.0/5

Natalie Families - 19/12/2020 Confirmed reviews ALL

First time visiting for me, rooms are clean, spacious and comfortable. The team of staff are super friendly and inviting (especially they gentlemen on the doors). Over all great experience and I would highly recommend.

Dear Natalie, Thank you for taking the time to complete one of our guest satisfaction surveys and for these wonderful comments. We are delighted your first visit to The Savoy has left you with such happy memories. Your kind thoughts will be shared with the team to enjoy. We very much look forward to warmly welcoming you back to The Savoy again soon. In the meantime, we send you every good wish for the festive season. With best regards, Debra Patterson Quality Executive

Overnight Stay with Afternoon Tea

Customer review rating 5.0/5

David J. A. Families - 19/12/2020 Confirmed reviews ALL

As already reported to Emily. Everything perfect except the banging and crashing from the building work going on next door. My Daughter has Cronic Fatigue Syndrome and usually has a couple hours sleep in the afternoon. We arrived lunch time after a drive from Somerset so left her to have her sleep while we had lunch in the bar. She wanted to be fresh for the afternoon tea and evening. We returned to the room just after 4pm and she had not slept at all from the noise. This started again the next morning at 7 a.m. This did not bother us as we are often awake at that hour anyway. But could imagine many guests wanting to sleep longer in the morning after a late night. Perhaps you should avoid booking the rooms on that side of the hotel if there are others that can be used first in quieter areas. Other than that, we thoroughly enjoyed our stay and will look forward to coming back one day. But not next year as we already have many commitments.

Dear Mr A., Thank you very much for finding the time to complete one of our guest satisfaction surveys, following your recent stay at The Savoy. The noise you experience from a neighbouring building was most unfortunate and we completely understand your frustration. Thank you for spending time with Emily and for your patience and understanding at the time. We are so sorry your daughter was not able to rest after the long journey and you were disturbed so early in the morning. We are happy to hear that overall you were able to enjoy your stay and, although we won't have the pleasure of seeing you again next year, the team very much look forward to welcoming you back in 2022.. In the meantime, we send you every good wish for the festive season. With kind regards, Debra Patterson Quality Executive

The Best Hotel In The World

Customer review rating 5.0/5

Nicola M. Couples - 18/12/2020 Confirmed reviews ALL

Stayed at the Savoy 3 times now and it just truly amazing!!!

Dear Nicola M., What incredible feedback! What can we say, but a huge thank you for such amazing compliments. It will be my pleasure to share your thoughts with the team and now, as a Savoy regular, we very much look forward to welcoming you back soon for your 4th visit and to many more to come. Thank you for sharing your experience in this way, it means a lot to us. We hope you have a wonderful festive season. With warmest regards, Debra Patterson Quality Executive

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