Fairmont Hotel Vier Jahreszeiten 5 星

客户意见评级 (ALL 评级) 4.9/5 2,234 评论

Fairmont Hotel Vier Jahreszeiten - Image 1
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描述

酒店其他优惠

  • 汉堡大酒店

  • 美食多样性:九间餐厅和酒吧

  • 位于汉萨市核心地带,内阿尔斯特湖畔,位置之优越独一无二

  • 备有客房和套房 156 间,300 名员工提供高品质服务

  • 维尔加雷泽坦水疗中心和健身房,配备独享屋顶露台

我们的客房

预订此酒店
客房 1

酒店位置

Fairmont Hotel Vier Jahreszeiten

Neuer Jungfernstieg 9 14
20354 汉堡
德国

GPS:53.555603, 9.991689

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.9/5  2,234 评论

TripAdvisor 评级  4.7/5  2,198 评论

卓越奖 2025

Lovely experience!

Tripadvisor 评级 5.0/5

MarcoCaito 经 TripAdvisor 认证的评论

Dear Guest, Thank you very much for your positive review of your stay at Hotel Vier Jahreszeiten in Hamburg. We are delighted to hear that you thoroughly enjoyed your stay with us and that you especially appreciated our lovely staff, the spacious rooms, and the great food. Your satisfaction is the greatest reward for our entire team and a tremendous source of motivation. A special thank you as well for mentioning Mrs. Joline Fröse, Front Office Supervisor – we will be sure to share your kind words with her. We sincerely appreciate your feedback and look forward to welcoming you back soon in the heart of Hamburg. Best regards from the Inner Alster Lake, Charlotte Viktoria Renner Hotel Guest Relations Manager

Very nice hotel

Tripadvisor 评级 3.0/5

Roca123456 Couples - 经 TripAdvisor 认证的评论

Dear Geust, We would like to sincerely thank you for taking the time to share your experiences with us following your stay at Hotel Vier Jahreszeiten. I have already contacted you separately via email to follow up personally and to ensure that we can address your concerns directly. We would be delighted to learn more about your experience so that we can continually improve our quality standards and offer our guests an even better experience. We would be very pleased to hear from you again and hope to regain your trust in the future. It would be our pleasure to welcome you back to Hotel Vier Jahreszeiten soon. Warm regards, Charlotte Viktoria Renner Hotel Guest Relations Manager

Not welcoming

Tripadvisor 评级 3.0/5

Nadarawi 家庭住宿 - 经 TripAdvisor 认证的评论

Historic hotel by a lake

Tripadvisor 评级 5.0/5

AndyHayler Solo travel - 经 TripAdvisor 认证的评论

Dear Mr. Hayler, Thank you very much for taking the time to share your impressions of your stay at the Fairmont Hotel Vier Jahreszeiten Hamburg. We are delighted to hear that you enjoyed your room, the comfortable amenities, and our central location. It is wonderful to know that you found our team helpful and friendly, and that the internet speed met your expectations. We also appreciate your kind words about our restaurants and will be sure to share your feedback with the respective teams. We look forward to welcoming you back soon and wish you all the best until then. Kind regards from the Inner Alsterlake, Charlotte Viktoria Renner Guest Relations Manager

Inflexible manager

Tripadvisor 评级 2.0/5

Cdtl29 Couples - 经 TripAdvisor 认证的评论

Dear Guest, we are sorry to read that you perceived your experience in this way. Please allow us to assure you that guest satisfaction is our highest priority and we always strive to act with flexibility and care. In this specific case, however, your reservation was made through an external provider, and we are contractually required to handle any amendments exclusively through that partner. We take your feedback seriously and would be delighted if you gave us the opportunity in the future to demonstrate the warm hospitality and service excellence for which our hotel has been renowned for many decades. With best regards from Hamburg Your Team at Fairmont Hotel Vier Jahreszeiten Konrad Hocker-Scholler Front Office Manager

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其他网络用户评价我们的酒店

  • 381 评论 9.7/10 位置
  • 603 评论 8.8/10 房间
  • 1,183 评论 9.5/10 服务
  • 421 评论 9.6/10 氛围
  • 331 评论 9/10 食物
  • 283 评论 9/10 早餐
  • 188 评论 7.7/10 舒适度
  • 185 评论 9/10 设施

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