汉堡市中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,106 评论

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描述

酒店其他优惠

  • 位于市中心的尊享位置,酒店位于汉堡展览中心综合体 (HMC) 和 CCH 内

  • 休闲酒吧供应街头美食、啤酒和葡萄酒

  • 休闲酒吧供应啤酒和葡萄酒

  • 带露台的安静会议区

我们的客房

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酒店位置

汉堡市中心美居酒店

Schroederstiftstr. 3
20146 汉堡
德国

GPS:53.564471, 9.977163

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酒店服务

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酒店内
  • 停车
  • 欢迎宠物
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

RELAX - FOOD, DRINKS & YOU

我们的酒吧拥有适合欢宴的现代环境,是最受欢迎的场所之一。您可在这里享用我们的精选专享葡萄酒、按照咖啡师标准现煮的咖啡或者您最爱的鸡尾酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,106 评论

TripAdvisor 评级  4.0/5  850 评论

Horrible Heat Control in Rooms

Tripadvisor 评级 1.0/5

apetersrealtor Couples - 经 TripAdvisor 认证的评论

The room was extremely hot. For 2 days it reached 76 degrees in the room, and the staff “could not’ make any adjustments to the thermostat. The staff told us that the tech was sick, and that they didn’t have a back-up tech to help. We did not sleep for 3 days as there was no air-flow and the room was so hot. I would not stay here again.

Feedback

Tripadvisor 评级 5.0/5

andriana z 经 TripAdvisor 认证的评论

Mercure Hamburg City Mitte: It is a lovely hotel. And this is only the cause of the employer lidel from reception... she was very helpful, kind, respectful and natural!!! We are happy with the décision of staing in mercure city Mitte. See you next time :)

Perfectly fine but perhaps not for elderly old school tourists.

Tripadvisor 评级 4.0/5

Julie L Couples - 经 TripAdvisor 认证的评论

The warm helpful reception staff made our stay pleasurable. The hotel is basic, clean and reasonably well situated - taxis booked through reception came in good time and cost 14 euros to most attractions. Breakfast at 25 euros per person was too costly. We had a substantial, delicious breakfast in a cafe at the end of the street round the corner for less than 20 euros for two of us. We chose the hotel because evening meals were advertised there was actually no food other than breakfast. That said there is a lovely Lebanese restaurant just round the corner. We realised on the last day that the codes on the wall provided information about places to eat/draw money but with no skills in such things we had to wander about to find things we needed.

A Disappointing 4-Star Experience at Mercure Hotel Hamburg Mitte

Tripadvisor 评级 1.0/5

EeeE_Travel Couples - 经 TripAdvisor 认证的评论

If your preference is for vintage accommodations with compact quarters, then this is the 4-star destination for you. As a first-time visitor and diamond Accor member, I chose to stay at the Mercure HH Mitte since other Accor Hotels were fully booked. My anticipation was set for a typical 4-star experience with the standard upgrades. However, this hotel fell short of those expectations. The rooms had an outdated feel, akin to being in a train station, with small windows but none of the charm you'd associate with a boutique hotel. With a rate exceeding 200 Euros per night, it seemed overpriced. And don't even consider inquiring about a gym - the staff's response is merely a chuckle. My advice would be to steer clear of this hotel, but if it's unavoidable, opt for a room on a higher floor.

Excellent hotel and great customer care

Tripadvisor 评级 5.0/5

MagisterRome 经 TripAdvisor 认证的评论

I spent a short weekend break at this property, where I had reserved also a room for a relative who was travelling with me in this occasion. Everything at the hotel exceeded my expectations: My room (538) was ample, well appointed (I especially appreciated the high-quality bedding and the availability of a bathrobe) and spotlessly clean. My "Platinum" status as Accor group frequent customer was acknowledged with a kind note by the hotel manager and a small gift in the room. But what made my stay perfect was the very positive attitude of the staff. I should especially commend front desk agent Neehal (hope I got the spelling right...). Due to the closure of the Hamburg airport, my return flight was cancelled, and she really went out of her way to help me find alternative arrangements to come back home safely and without delays. Her uncommon dedication and her genuine attention to the wellbeing of the guests really touched me and will stay in my memory for a long time. . But also the other hotel staff I dealt with were friendly and helpful (some useful advice was provided by Mariia). So full marks to this excellent hotel and its wonderful staff! Shall come back.

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其他网络用户评价我们的酒店

  • 652 评论 8.1/10 位置
  • 762 评论 7.6/10 房间
  • 738 评论 9.2/10 服务
  • 15 评论 7.1/10 上网
  • 506 评论 8.7/10 早餐
  • 406 评论 5.3/10 舒适度
  • 346 评论 8.8/10 清洁度
  • 166 评论 3.3/10 性价比

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