汉堡市中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,048 评论

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Schroederstiftstr. 3, 20146 汉堡, 德国

描述

酒店其他优惠

  • 地理位置优越，靠近市中心、CCH 和会展中心

  • 位于市中心的尊享位置，酒店位于汉堡展览中心综合体 (HMC) 和 CCH 内

  • 酒店自己的地下停车场

  • 休闲酒吧供应啤酒和葡萄酒

  • 带露台的安静会议区

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酒店位置

汉堡市中心美居酒店

Schroederstiftstr. 3
20146 汉堡
德国

GPS:53.564471, 9.977163

电话
传真 +49 40 450691000

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

RELAX - FOOD, DRINKS & YOU

拥有现代的环境和欢快的氛围！品尝我们的独家精选葡萄酒、新鲜桶装啤酒、咖啡师调制的咖啡或您喜爱的鸡尾酒。我们还提供各种披萨和冰淇淋。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,048 评论

TripAdvisor 评级  4.0/5  850 评论

Horrible Heat Control in Rooms

Tripadvisor 评级 1.0/5

apetersrealtor Couples - 经 TripAdvisor 认证的评论

The room was extremely hot. For 2 days it reached 76 degrees in the room, and the staff “could not’ make any adjustments to the thermostat. The staff told us that the tech was sick, and that they didn’t have a back-up tech to help. We did not sleep for 3 days as there was no air-flow and the room was so hot. I would not stay here again.

I am sorry that you have such bad memories of the hotel. I am sure that we will work in a more guest-orientated way in the future. With kind regrds, Saskia Hahn Front Office Manager

Feedback

Tripadvisor 评级 5.0/5

andriana z 经 TripAdvisor 认证的评论

Mercure Hamburg City Mitte: It is a lovely hotel. And this is only the cause of the employer lidel from reception... she was very helpful, kind, respectful and natural!!! We are happy with the décision of staing in mercure city Mitte. See you next time :)

Thank you very much for your positive review. :-) I will share it with my staff. Kind regrads Saskia Hahn Front Office Manager

Perfectly fine but perhaps not for elderly old school tourists.

Tripadvisor 评级 4.0/5

Julie L Couples - 经 TripAdvisor 认证的评论

The warm helpful reception staff made our stay pleasurable. The hotel is basic, clean and reasonably well situated - taxis booked through reception came in good time and cost 14 euros to most attractions. Breakfast at 25 euros per person was too costly. We had a substantial, delicious breakfast in a cafe at the end of the street round the corner for less than 20 euros for two of us. We chose the hotel because evening meals were advertised there was actually no food other than breakfast. That said there is a lovely Lebanese restaurant just round the corner. We realised on the last day that the codes on the wall provided information about places to eat/draw money but with no skills in such things we had to wander about to find things we needed.

A Disappointing 4-Star Experience at Mercure Hotel Hamburg Mitte

Tripadvisor 评级 1.0/5

EeeE_Travel Couples - 经 TripAdvisor 认证的评论

If your preference is for vintage accommodations with compact quarters, then this is the 4-star destination for you. As a first-time visitor and diamond Accor member, I chose to stay at the Mercure HH Mitte since other Accor Hotels were fully booked. My anticipation was set for a typical 4-star experience with the standard upgrades. However, this hotel fell short of those expectations. The rooms had an outdated feel, akin to being in a train station, with small windows but none of the charm you'd associate with a boutique hotel. With a rate exceeding 200 Euros per night, it seemed overpriced. And don't even consider inquiring about a gym - the staff's response is merely a chuckle. My advice would be to steer clear of this hotel, but if it's unavoidable, opt for a room on a higher floor.

Excellent hotel and great customer care

Tripadvisor 评级 5.0/5

MagisterRome 经 TripAdvisor 认证的评论

I spent a short weekend break at this property, where I had reserved also a room for a relative who was travelling with me in this occasion. Everything at the hotel exceeded my expectations: My room (538) was ample, well appointed (I especially appreciated the high-quality bedding and the availability of a bathrobe) and spotlessly clean. My "Platinum" status as Accor group frequent customer was acknowledged with a kind note by the hotel manager and a small gift in the room. But what made my stay perfect was the very positive attitude of the staff. I should especially commend front desk agent Neehal (hope I got the spelling right...). Due to the closure of the Hamburg airport, my return flight was cancelled, and she really went out of her way to help me find alternative arrangements to come back home safely and without delays. Her uncommon dedication and her genuine attention to the wellbeing of the guests really touched me and will stay in my memory for a long time. . But also the other hotel staff I dealt with were friendly and helpful (some useful advice was provided by Mariia). So full marks to this excellent hotel and its wonderful staff! Shall come back.

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其他网络用户评价我们的酒店

  • 626 评论 8.1/10 位置
  • 729 评论 7.6/10 房间
  • 699 评论 9.3/10 服务
  • 15 评论 7.6/10 上网
  • 481 评论 8.7/10 早餐
  • 376 评论 5/10 舒适度
  • 341 评论 8.7/10 清洁度
  • 163 评论 3.6/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。