Fairmont Hotel Vier Jahreszeiten 5 yıldız

Name: 5 Star Hotel Hamburg - Fairmont Hotel Vier Jahreszeiten - ALL - ALL
Address: Neuer Jungfernstieg 9 14, HAMBURG, 20354, DE
Telephone: +494034943151
Rating: 4.9

Avis müşterileri puanı (ALL Puanlama) 4.9/5 2.273 görüş

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Neuer Jungfernstieg 9 14, 20354 HAMBURG, Germany

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Fairmont Hotel Vier Jahreszeiten

The luxurious Fairmont Hotel Vier Jahreszeiten is the epitome of a European Grand Hotel. Ever since 1897, the elegant hotel by the Inner Alster has provided guests from all over the world with charming luxury and timeless elegance in the heart of the Hanseatic city, close to several cultural and architectural sights, a number of shopping opportunities and the Hamburg Messe and Congress Centre.

The 5-star hotel situated at the Inner Alster Lake in Hamburg offers the perfect oasis for a luxury holiday in the city with its beautiful hotel spa. The Hotel Vier Jahreszeiten in Hamburg offers 9 restaurants and bars. Discover the 2 Michelin star restaurant Haerlin, the Jahreszeiten Grill and Hamburg`s Hot-Spot No. 1, the NIKKEI NINE, on a culinary journey.

Because of its excellent location, many attractions in the Hanseatic City Hamburg are easily within walking distance, including Shopping areas such as Mönckebergstraße and Neuer Wall, the famous Reeperbahn and Hamburg Harbour with the Elbphilharmonie.

Dear ladies and gentlemen, We are delighted to welcome you at Fairmont Hotel Vier Jahreszeiten. Service excellence is the moment we are creating unforgettable memories for our guests. Best regards, Ingo C. Peters

Ingo C. Peters Otel Müdürü

Otel ekstraları

Hamburg's Grand Hotel
Culinary diversity: Nine restaurants and bars
Uniquely located in the heart of the Hanseatic city by the Inner Alster Lake
Service excellence with 300 employees in 156 rooms and suites
Vier Jahreszeiten Spa & Fitness with an exclusive rooftop terrace

Konaklama olanaklarımız

Oda

Fairmont Single Room

1 kişi maks.
25 m² / 269 sq ft

Şilte 1 x Queen yataklar
Manzara: Bahçe tarafı

Oda

Deluxe Double Room Courtyard

3 kişi maks.
32 m² / 344 sq ft

Şilte 1 x King yataklar
Manzara: İç avlu tarafı

Oda

Deluxe Twin Room Courtyard

2 kişi maks.
35 m² / 376 sq ft

Şilte 2 x Tek kişilik yataklar
Manzara: İç avlu tarafı

Oda

Deluxe Single Room Lake View

1 kişi maks.
25 m² / 269 sq ft

Şilte 1 x Queen yataklar
Manzara: Göl tarafı

Oda

Deluxe Double Room Lake View

3 kişi maks.
32 m² / 344 sq ft

Şilte 1 x King yataklar
Manzara: Göl tarafı

Oda

Deluxe Single Room with Balcony

1 kişi maks.
22 m² / 236 sq ft

Şilte 1 x Queen yataklar
Manzara: Göl tarafı

Oda

Deluxe Double Room with Balcony

3 kişi maks.
35 m² / 376 sq ft

Şilte 1 x King yataklar
Manzara: Göl tarafı

Oda

Signature Room with Balcony

2 kişi maks.
42 m² / 452 sq ft

Şilte 1 x King yataklar
Manzara: Göl tarafı

Oda

Junior Suite Courtyard

3 kişi maks.
45 m² / 484 sq ft

Şilte 1 x King yataklar
Manzara: İç avlu tarafı

Oda

Junior Suite Courtyard Twin

2 kişi maks.
45 m² / 484 sq ft

Şilte 2 x Tek kişilik yataklar
Manzara: İç avlu tarafı

Oda

Junior Suite Lake View

3 kişi maks.
45 m² / 484 sq ft

Şilte 1 x King yataklar
Manzara: Göl tarafı

Oda

Senator Suite

3 kişi maks.
90 m² / 968 sq ft

Şilte 1 x King yataklar
Manzara: Göl tarafı

Oda

Fairmont View Lake Q SK

1 kişi maks.
25 m² / 269 sq ft

Şilte 1 x Queen yataklar
Manzara: Göl tarafı

Oda

Fairmont Queen SK

1 kişi maks.
25 m² / 269 sq ft

Şilte 1 x Queen yataklar

Otelin konumu

Fairmont Hotel Vier Jahreszeiten

Neuer Jungfernstieg 9 14
20354 HAMBURG
Germany

GPS:53.555603, 9.991689

+49 40 34943151

+49 40 34942600

Planten un Blomen

Park

Alster

Lake

Stadtpark

Park

Neuer Wall

Shopping district

Europa Passage

Shopping centre/mall

Otel servisi

Otele giriş başlangıç saati: 15:00 - Otelden çıkış bitiş saati: 12:00

Otel içi

Araba parkı
Restoran
Fitness merkezi
Wi-Fi
Klima
Kahvaltı
Bar
Toplantı odaları
Oda servisi

WOHNHALLE

The Wohnhalle is the heart of the hotel and inspires a turn-of the century country house atmosphere. A wood burning fireplace adds to the oasis of calmness in this living room lounge. The menu includes a classic British Afternoon Tea.

HAERLIN (2 MICHELIN STARS)

Haerlin Restaurant is one of Germany's leading gourmet restaurants. It is the proud bearer of 2 Michelin stars, 19 Gault Millau points, and was awarded 4 ½ "F" by Germany's fine-dining magazine DER FEINSCHMECKER.

JAHRESZEITEN TERRACE

The Jahreszeiten Terrace offers, from April to October, outdoor seating for 80 guests. When temperatures are cooler, external radiators provide pleasant warmth and a cozy place to sit and enjoy first class food and excellent service.

GRILL

Nach langer Planungszeit hinter den Kulissen und intensiven Renovierungsarbeiten erstrahlt das GRILL, eines der traditionsreichsten Restaurants Hamburgs, in neuem Glanz. Das GRILL verbindet meisterhafte hanseatische Kulinarik mit dem opulenten Charme des

CONDI LOUNGE

The Condi Lounge is a modern gastronomical affair. The stylish Lounge is decorated in earthy colored fabrics, retro decor, large-patterned upholstery, and warm wood tones to give the room a unique and warm ambiance.

CAFÉ CONDI

Café Condi is especially well-known for the variety of its breakfast buffet. Whether you select à la carte, continental or buffet breakfast, there's no better way to start your day. Café Condi offers a variety of local specialties for lunch and tea.

NIKKEI NINE

Using surprising combinations and intense flavors Nikkei Cuisine cultivated a style that complements the Japanese fine sense of classic elegant dishes by adding elements from Peru. Enjoy this culinary interplay of contrasts in our new design restaurant.

JAHRESZEITEN BAR

The cozy elegant two-story Jahreszeiten Bar is the ideal place to meet friends and colleagues. The bar's quiet ambience guarantees a relaxing, convivial evening in good company. A large selection of noble spirits as well as rarities is served.

NIKKEI NINE BAR

Using surprising combinations and intense flavors, NIKKEI Cuisine cultivated a style that complements the Japanese fine sense of classically elegant dishes by adding Peruvian and Brazilian elements.

Toplantılar ve etkinlikler

Toplantı Odası sayısı: 8
En büyük odanın yüzeyi: 270 m² / 2906 sq ft
Maksimum koltuk kapasitesi: 300
Ziyafetler için maksimum kapasite: 180

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ALL Puanlama 4.9/5 2.273 görüş

TripAdvisor Derecesi 4.7/5 2.169 görüş

nice stay but avoid the breakfast

Sugarman1234 03.03.2025 TripAdvisor onaylı yorum

We spent 3 nights at the Fairmont for a short stay in Hamburg, combining business & pleasure. The hotel location is excellent, everything within walking distance (although the road in front is completely closed at the moment and it a construction dump). The hotel itself is very nice & retains a certain grand european hotel charm and the staff were friendly enough throughout our stay. Our room (deluxe double room courtyard) was a good size, with a walk-in closet, and with all essential amenities that are to be expected at a Four Seasons. The only downside in the room was the fact that, when the TV was on, it automatically played on speakers in the bathroom, and you were not able to turn this feature off (at least we did not figure it out), but this was not an inconvenience. The bed was large, but not the most comfortable night sleep we have had, and the duvets were quite small and in fact was separated in 2, with 1 per person. The daily complementary 2 bottles of water were appreciated. Now the bad part - we did not opt for breakfast for all our stay as we were unable to make it for all 3 mornings, but we did try it on our second morning, especially as it had been recommended to us by our local friends, both for the quality and the location (Grill & Condi restaurant). The breakfast is spread out between the Grill restaurant, which you walk through, to get to the Condi. We were quite shocked at what we found there, namely a spread of cold cuts (cheeses, hams, tomatoes, yoghurts, houmous etc) on about 10 platters in the middle of quite a cramped room, so often we were bumping shoulders with other guests, or having to time when we went up. The only warm option, is an omelette station, but when I asked for scrambled eggs with bacon and sausages, this created a stir and was far too much for the staff to handle. The bacon was doable, but asking for the sausage was a step too far, and for reasons beyond me, created panic with the inexperienced staff. I waited 20min+ and my omelette and bacon were ready and getting cold, but still the staff was inexplicably unable to procure any sausages. It was a completely bizarre experience and finally I gave up and complained to the shift-manager who informed me there had been a mix-up (!). What kind of mix-up on something so basic, is completely beyond me... The price at EUR70pp is outrageous for what is offered (warm drinks + the cold cut spread + omelette station - it was not clear if the other a la carte items were in addition to this, but we believe they are), and they did agree to comp our breakfast after the experience we had, but we probably would have simply refused to pay that much for this pitiful spread. We have had more options and warm selections probably in every other single 5* hotel we have stayed in. The cherry on the cake: I asked for a lemon tea (the waiter asked me what type I would like), and everything seemed OK, until about 25 minutes later, he brings me a teapot, with literally 2-3 lemons that had been squeezed into the boiling water. Safe to say, this was NOT what I was expecting, and after the omelette incident, this was verging on comical levels of incompetence. If he was unsure, or did not have lemon-flavoured teabags, then you would expect to be asked. Safe to say we got up and left at this stage, and went on the hunt for a proper breakfast at a local café. No choice but to give just 3 stars for our stay, considering this shocking breakfast, which was completely out of place for the hotel & location. We will return to the Fairmont, as we had an otherwise enjoyable stay, but will definitely skip the breakfast, and I advise other guests to do so too.

Dear Guest, Thank you for taking the time to share your detailed feedback about your recent stay at the Fairmont Hotel in Hamburg. We truly appreciate your honest review, as it helps us to continuously improve our service and guest experience. We are delighted to hear that you enjoyed the hotel's central location, the elegant charm of our property, and the amenities in your room. However, we sincerely regret that certain aspects of your stay, particularly your breakfast experience, did not meet your expectations. We acknowledge your concerns regarding the breakfast setup and service. The experience you described is certainly not in line with the high standards we strive to uphold. We apologize for the inconvenience and frustration caused by your order, the waiting time and the unexpected issue with the tea preparation. Your comments have been shared with our Food & Beverage team to ensure immediate improvements in both service efficiency and communication within the team. Furthermore, we appreciate your feedback regarding the room’s TV system and bedding. We have taken note of your comments and will look into optimizing the audio settings for a more comfortable experience. Additionally, we have taken note of your input regarding the beds. Unfortunately, we cannot undo your experiences at our hotel. However, we are pleased to hear that, overall, you had a pleasant stay and are planning to return to our hotel. We would be delighted to have the opportunity to impress you with our breakfast at another time. Please do not hesitate to contact us directly – we are happy to assist with any arrangements to make your next stay as enjoyable as possible. We appreciate your valuable feedback and hope to welcome you back to the Fairmont Hotel Vier Jahreszeiten Hamburg in the future. Best regards, Leonie Herz Guest Relation

The best option in Hamburg. Charming and old-school grand

RonT-Global 28.01.2025 TripAdvisor onaylı yorum

Dear Guest, thank you for your wonderful review! It is a pleasure to hear that you enjoyed our hotel's design, the classic atmosphere of our Jahrezeiten Bar as well as the variety of our restaurants we offer. We are delighted to provide you within the highest comfort in our rooms and are grateful for your kind words about our service, which motivate us every day. We truly appreciate your lovely words and hope to welcome you back soon for another exceptional stay at the Fairmont Hotel Vier Jahreszeiten. Best regards from Hamburg, Zoe Lafferthon Guest Relation

Fairmont Hotel Vier Jahreszeiten Hamburg, Germany

ThorwaldVikingAsgaar 15.01.2025 TripAdvisor onaylı yorum

The Fairmont Hotel Vier Jahreszeiten is a luxury hotel centrally located on the Neuer Jungfernstieg in Hamburg, Germany. This city hotel has approx. 156 guest rooms & suites, three restaurants (Haerlin 2 star Michelin, The Grill and an Asian-Fusion restaurant NikEei Nine), besides the Wohnhalle/Condi for coffee and tea, as well as spa facilities. Since 1989, I believe, the ownership of the hotel changed four times. The current owners (Dohle family offices) started renovating rooms and facilities in 2014. The hotel is managed by Fairmont Hotel & Resorts which is a sub brand of Raffles Hotels which is ultimately owned by Accor S.A. Accor is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest hospitality company worldwide. The Hotel Vierjahreszeiten Hamburg is not related to the hotel in Munich with the same name (Kempinski Group) nor related/owned by intern. Four Seasons Hotels/Resorts. The arrival by cab from airport was below expectations. I received days ahead of my stay an email from the hotel informing me that massive street construction in front of the hotel started. The info was appreciated but sadly it seemed no one informed the Hamburg taxi drivers who mostly struggled to approach the hotel. I was dropped off one block from the hotel and walked around barriers until reaching the main entrance where the nice doorman offered to help me with my suitcase conquering the massive staircase. My experience with FO operations were mixed. The rooms was available ahead of regular checking time which was appreciated. The friendly and assertive male staff member who checked me in was efficient, pragmatic and more important listened, while a bunch of his colleagues were starring at me during checkin-in, without smiling the whole time and whispering. Awkward and simply unnecessary. Smiling in hospitality goes a long way. It is a free, cost efficient tool. It can be enchanting, disarming. It sets the tone of the conversation and the stay. Overall I got the feeling that staff were professional but reserved. Somehow interactions mostly felt rehearsed and wooden. Yes the hotel has a long and splendid German past which is undisputed and peopled should be proud but it is nevertheless history and hospitality is in the now and forward moving. The checkin process took longer than necessary and I believe most of it could have been handled electronically prior checkin, avoiding filling out/correcting paperforms like address/ phone numbers/ birth days etc. . The room, a Junior Suite, overlooking the lake on the second floor was quiet, spacious in the living room and bedroom area. Comfortable bed & pillows with small blankets. Unfortunately the bathroom was tiny with a dwarf sized awkwardly shaped shower cabin and only had one sink but with a good water pressure. For the room category the intern. traveller could easily expect more space, especially when not traveling solo. Housekeeping is doing a terrific job in cleaning and polishing the rooms & bathrooms, hotel facilities Rarely do I experience such a clean, sparkling room, chapeau! That was truly remarkable. That the tablet in the room did not work, the desk clock stopped a while ago due to corroded batteries and the sink did not properly drain is forgiven and has been already fixed, I am certain about it. After exploring Hamburg and returning back to the hotel my next FO interaction was asking for my room key which I received instantly by just naming the room number. No name check or proof of ID by staff who were not present when I checked in. Also no smile... I most certainly think that there is significant room for improvement to enhance security going forward. Checkout the next morning around 5:00 am was most pleasant by the night portier. Coffee was offered, sadly no croissants or sth else available. No door man available helping with luggage. The happy maintenance staff member polishing the floors in the lobby was super friendly and delightful. No one acknowledged my birthday the day I checked out but it was probably lost in translation filling out the German paperforms the day before. The reserved taxi arrived 5:25 am as requested at checkin and so I left. Overall I did not dislike my stay, no one is perfect and all mentioned issues/ hiccups are easy to fix and quite honestly first world problems. Would I stay here again when in Hamburg? Most certainly, but I would prefer the Fontenay despite the better location of the Fairmont. I simply miss my ParkHyatt Hamburg.....

Dear ThorwaldVikingAsgaar, Thank you very much for taking the time to provide such detailed feedback on your recent stay with us at the Fairmont Hotel Vier Jahreszeiten in Hamburg. We truly appreciate the insights you have shared, as they help us to continually improve our services. We are pleased to hear that you appreciated the early availability of your room and to know that our Housekeeping team made such a positive impression with their work. We will certainly pass along your compliments to them. We regret that your check-in experience was not as seamless as it could have been, and that the interactions with some of our team members did not meet the warm, welcoming standard we strive for. Your comments about the importance of a smile and a more natural approach to hospitality are greatly appreciated and will be shared with the team to help us improve in this area. Regarding the security and the check-in/check-out process, we understand your concerns and will review these procedures to ensure that we are always providing the safest and most efficient service for our guests. We also appreciate your feedback about the lack of additional breakfast items during your early departure, and we will work to ensure that such details are better handled in the future. As for your mention of your birthday, we sincerely apologize that it was not acknowledged during your stay. We certainly value every guest and aim to make special occasions memorable. We would be very pleased to hear from you again and hope to regain your trust in the future. It would be our pleasure to welcome you back to Hotel Vier Jahreszeiten soon. Kind regards, Sandra Lauermann Guest Relation

Best hotel

Mobile63152549181 Couples - 12.01.2025 TripAdvisor onaylı yorum

This hotel exudes luxury in a classical European way. From the doormen to the front desk to the bar staff the staff charm equates to top of the line service. Both the lobby and huge lounge ( tea or coffee or just relax) face lake Alster which is viewed through large windows while sitting in the most comfortable couches and chairs. You have a meeting reserve a space in the Lounge. Three restaurants to suit variable tastes of any guest. Large room with a sitting area and huge bathroom. Don’t want to dine in, the Fairmont is located near restaurants, + UBahn and local sites.

Dear Guest, Thank you very much for your exceptional feedback following your recent stay at the Fairmont Hotel Vier Jahreszeiten. We are truly delighted to hear that you experienced the luxury and service that we strive to provide to each of our guests. It brings us great joy to know that you were impressed by the warmth and professionalism of our staff, from the doormen to the front desk and bar team. We take immense pride in offering top-tier service and we are thrilled that it made your stay memorable. We are also pleased that you enjoyed the beautiful views over Lake Alster from our lobby and lounge area, where you can relax in comfort while savoring tea or coffee. It’s wonderful to hear that our wide range of dining options, including our three distinct restaurants, suited your needs perfectly. Your description of the spacious room and large bathroom is greatly appreciated, and we are glad that the central location made it convenient for you to explore Hamburg’s local sights and restaurants as well. Thank you again for sharing your kind words. We look forward to welcoming you back to our hotel and providing you with another unforgettable experience. With the best regards from Hamburg Hannah Leopold Guest Relations

İyi konum ve iyi konaklama

Güzide Ö. Çiftler - 15.12.2024 ALL için doğrulanmış yorumlar

Sayın Güzide ö., Otelimizle ilgili değerli görüşlerinizi bizimle paylaştığınız için çok teşekkür ederiz. Otelimizin merkezi konumundan, temizliğinden, şık atmosferinden ve özellikle ekibimizin güler yüzlü ve nazik hizmetinden memnun kalmanıza çok sevindik. Misafirlerimizin memnuniyeti, bizim için en büyük mutluluk ve motivasyon kaynağıdır. Sizi en kısa zamanda yeniden otelimizde ağırlamayı sabırsızlıkla bekliyoruz ve bir sonraki konaklamanızda size yine unutulmaz bir deneyim sunmayı diliyoruz. En içten dileklerimizle, Sandra Lauermann Guest Experience Agent

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363 görüş 9.5/10 Konum
588 görüş 8.6/10 Oda
1.168 görüş 9.5/10 Hizmet
383 görüş 9.6/10 Otel Ambiyansı
314 görüş 8.9/10 Yemek
291 görüş 8.7/10 Kahvaltı
157 görüş 8.6/10 Otel Donanımları
120 görüş 9/10 Hijyen

83 görüş 9.7/10 Konum
171 görüş 8.4/10 Oda
364 görüş 9.6/10 Hizmet
115 görüş 9.6/10 Otel Ambiyansı
94 görüş 9.1/10 Yemek
90 görüş 8.5/10 Kahvaltı
46 görüş 8.5/10 Otel Donanımları
38 görüş 8.9/10 Hijyen

45 görüş 9.5/10 Konum
74 görüş 8.4/10 Oda
161 görüş 9.6/10 Hizmet
44 görüş 8.9/10 Yemek
42 görüş 8.9/10 Kahvaltı
41 görüş 9.6/10 Otel Ambiyansı
12 görüş 8.9/10 Otel Donanımları
11 görüş 9.2/10 Hijyen

31 görüş 9.6/10 Konum
62 görüş 8.3/10 Oda
138 görüş 9.8/10 Hizmet
43 görüş 9.5/10 Otel Ambiyansı
26 görüş 9.1/10 Yemek
19 görüş 8.9/10 Otel Donanımları
19 görüş 8.8/10 Kahvaltı
8 görüş 9/10 Hijyen

26 görüş 9.5/10 Konum
37 görüş 7.6/10 Oda
82 görüş 9.5/10 Hizmet
26 görüş 9.4/10 Otel Ambiyansı
13 görüş 8.7/10 Kahvaltı
12 görüş 8.4/10 Yemek
9 görüş 8.9/10 Otel Donanımları
5 görüş 8.9/10 Wellness Bölümü

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Fairmont Hotel Vier Jahreszeiten 5 yıldız

Açıklama

Otel ekstraları

Konaklama olanaklarımız

Fairmont Single Room

Deluxe Double Room Courtyard

Courtyard Suite

Lake View Suite

Deluxe Lake View Suite

Celebrity Suite

Lake View Suite with Balcony

Penthouse Suite with Balcony

Lakefront Suite King SK

Deluxe Lakefront Suite SK

Otelin konumu

Erişim ve ulaşım

Otel servisi

WOHNHALLE

HAERLIN (2 MICHELIN STARS)

JAHRESZEITEN BAR

NIKKEI NINE BAR

Kahvaltı

Fitness merkezi

Spa

Toplantılar ve etkinlikler

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