Mercure Hotel Hamburg Mitte 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 1.046 görüş

Mercure Hotel Hamburg Mitte - Image 1
Mercure Hotel Hamburg Mitte - Image 2
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Açıklama

Otel ekstraları

  • Şehir merkezi, CCH ve fuar alanı yakınında özel konaklama

  • Şehir merkezinde yer alan, Hamburg fuar kompleksi (HMC) ve CCH içindeki ayrıcalıklı konum

  • Otelin kendine ait kapalı otoparkı vardır

  • Bira ve şarap sunulan Relax Bar

  • Teraslı toplantı alanı

Konaklama olanaklarımız

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Otelin konumu

Mercure Hotel Hamburg Mitte

Schroederstiftstr. 3
20146 HAMBURG
Almanya

GPS:53.564471, 9.977163

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel

RELAX - FOOD, DRINKS & YOU

Modern ambiyans ve sıcak bir atmosfer! Özel şarap seçeneklerimizin, tazelenmiş bir biranın, barista kalitesinde bir kahvenin veya en sevdiğiniz kokteylin keyfini çıkarın. Ayrıca pizza çeşitleri ve dondurma sunuyoruz.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  1.046 görüş

TripAdvisor Derecesi  4.0/5  850 görüş

Horrible Heat Control in Rooms

Tripadvisor puanı 1.0/5

apetersrealtor Couples - TripAdvisor onaylı yorum

The room was extremely hot. For 2 days it reached 76 degrees in the room, and the staff “could not’ make any adjustments to the thermostat. The staff told us that the tech was sick, and that they didn’t have a back-up tech to help. We did not sleep for 3 days as there was no air-flow and the room was so hot. I would not stay here again.

I am sorry that you have such bad memories of the hotel. I am sure that we will work in a more guest-orientated way in the future. With kind regrds, Saskia Hahn Front Office Manager

Feedback

Tripadvisor puanı 5.0/5

andriana z TripAdvisor onaylı yorum

Mercure Hamburg City Mitte: It is a lovely hotel. And this is only the cause of the employer lidel from reception... she was very helpful, kind, respectful and natural!!! We are happy with the décision of staing in mercure city Mitte. See you next time :)

Thank you very much for your positive review. :-) I will share it with my staff. Kind regrads Saskia Hahn Front Office Manager

Perfectly fine but perhaps not for elderly old school tourists.

Tripadvisor puanı 4.0/5

Julie L Couples - TripAdvisor onaylı yorum

The warm helpful reception staff made our stay pleasurable. The hotel is basic, clean and reasonably well situated - taxis booked through reception came in good time and cost 14 euros to most attractions. Breakfast at 25 euros per person was too costly. We had a substantial, delicious breakfast in a cafe at the end of the street round the corner for less than 20 euros for two of us. We chose the hotel because evening meals were advertised there was actually no food other than breakfast. That said there is a lovely Lebanese restaurant just round the corner. We realised on the last day that the codes on the wall provided information about places to eat/draw money but with no skills in such things we had to wander about to find things we needed.

A Disappointing 4-Star Experience at Mercure Hotel Hamburg Mitte

Tripadvisor puanı 1.0/5

EeeE_Travel Couples - TripAdvisor onaylı yorum

If your preference is for vintage accommodations with compact quarters, then this is the 4-star destination for you. As a first-time visitor and diamond Accor member, I chose to stay at the Mercure HH Mitte since other Accor Hotels were fully booked. My anticipation was set for a typical 4-star experience with the standard upgrades. However, this hotel fell short of those expectations. The rooms had an outdated feel, akin to being in a train station, with small windows but none of the charm you'd associate with a boutique hotel. With a rate exceeding 200 Euros per night, it seemed overpriced. And don't even consider inquiring about a gym - the staff's response is merely a chuckle. My advice would be to steer clear of this hotel, but if it's unavoidable, opt for a room on a higher floor.

Excellent hotel and great customer care

Tripadvisor puanı 5.0/5

MagisterRome TripAdvisor onaylı yorum

I spent a short weekend break at this property, where I had reserved also a room for a relative who was travelling with me in this occasion. Everything at the hotel exceeded my expectations: My room (538) was ample, well appointed (I especially appreciated the high-quality bedding and the availability of a bathrobe) and spotlessly clean. My "Platinum" status as Accor group frequent customer was acknowledged with a kind note by the hotel manager and a small gift in the room. But what made my stay perfect was the very positive attitude of the staff. I should especially commend front desk agent Neehal (hope I got the spelling right...). Due to the closure of the Hamburg airport, my return flight was cancelled, and she really went out of her way to help me find alternative arrangements to come back home safely and without delays. Her uncommon dedication and her genuine attention to the wellbeing of the guests really touched me and will stay in my memory for a long time. . But also the other hotel staff I dealt with were friendly and helpful (some useful advice was provided by Mariia). So full marks to this excellent hotel and its wonderful staff! Shall come back.

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 626 görüş 8.1/10 Konum
  • 729 görüş 7.6/10 Oda
  • 699 görüş 9.3/10 Hizmet
  • 15 görüş 7.6/10 Wifi
  • 481 görüş 8.7/10 Kahvaltı
  • 376 görüş 5/10 Konfor
  • 341 görüş 8.7/10 Hijyen
  • 163 görüş 3.6/10 Fiyatının Karşılığı

Hizmet sağlayıcı Trustyou

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