Fairmont Hotel Vier Jahreszeiten 5성

고객 평점 (ALL 평가) 4.9/5 2,250 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Fairmont Hotel Vier Jahreszeiten - Image 1
Fairmont Hotel Vier Jahreszeiten - Image 2
Fairmont Hotel Vier Jahreszeiten - Image 3
Fairmont Hotel Vier Jahreszeiten - Image 4
Neuer Jungfernstieg 9 14, 20354 HAMBURG, 독일

호텔설명

호텔 추가 정보

  • Hamburg's Grand Hotel

  • Culinary diversity: Nine restaurants and bars

  • Uniquely located in the heart of the Hanseatic city by the Inner Alster Lake

  • Service excellence with 300 employees in 156 rooms and suites

  • Vier Jahreszeiten Spa & Fitness with an exclusive rooftop terrace

숙박

호텔 위치

Fairmont Hotel Vier Jahreszeiten

Neuer Jungfernstieg 9 14
20354 HAMBURG
독일

GPS:53.555603, 9.991689

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.9/5  2,250 리뷰

TripAdvisor 평가  4.7/5  2,200 리뷰

2025으뜸 시설

Great hotel.

트립어드바이저 평점 4.0/5

Njutare46 TripAdvisor 인증 리뷰

A fabulous hotel in a classic building in top location.Great staff,young,friendly,knowledgeable.The o ly issue with the hotel is the lack of a bar and lounge.The basement bar is fine but primarily visited by non hotel guest.Also a lounge where you can just relax with a coffee.Having a smokers bar next to the entrance is an odd feature 2025.

Dear Guest, Thank you very much for your review of your stay at Hotel Vier Jahreszeiten in Hamburg. Your satisfaction is the greatest recognition for our entire team and a tremendous source of motivation. We are delighted to hear that you appreciated our central location, the classic building, and the friendly service of our team. At the same time, we are sorry to hear that our bar and lounge facilities did not fully meet your expectations. Please be assured that your feedback is very valuable to us and will be taken into consideration as we continue to enhance the experience for our guests. We look forward to welcoming you back to Hotel Vier Jahreszeiten soon. Best regards from the Inner Alster Lake Charlotte Viktoria Renner Hotel Guest Relations Manager

Wonderful stay (thanks to the amazing staff!)

트립어드바이저 평점 5.0/5

같갱 꽃 TripAdvisor 인증 리뷰

I had an amazing stay at this hotel. When I arrived, a kind young intern gave me a hotel tour before my room was ready, which made me feel very welcomed. And during check-in, Tessa who was incredibly friendly and beautiful inside and out came with me to my room and explained everything with such kindness. The room itself was spotless, the view was absolutely breathtaking, and every part of the service was perfect no matter where I went in the hotel. Everything felt warm, thoughtful, and very professional. Tessa especially made my stay unforgettable. Her warm smile, caring attitude, and the way she helped me made my time in Hamburg feel even more special. I’m truly grateful for her. I already miss Hamburg, and I would happily stay at this hotel again on my next visit. Thank you for an amazing experience!

Dear Guest, Thank you very much for your wonderful review of your stay at Hotel Vier Jahreszeiten Hamburg. We are delighted to hear that you had such a memorable experience with us. It is especially heartwarming to learn that you felt so welcomed from the very beginning, with the kind tour from our intern and the attentive guidance from Ms. Tessa Lüneburg, Front Office Agent, during check-in. We will be sure to share your kind words with her, as they will mean a great deal. We are also thrilled that you enjoyed your immaculate room, the breathtaking view, and the thoughtful service throughout the hotel. Your satisfaction is the greatest recognition for our entire team and a tremendous source of motivation. We very much look forward to welcoming you back to Hotel Vier Jahreszeiten on your next visit to Hamburg. Best regards from the Inner Alster Lake, Charlotte Viktoria Renner Hotel Guest Relations Manager

Lovely experience!

트립어드바이저 평점 5.0/5

MarcoCaito TripAdvisor 인증 리뷰

Lovely staff and hotel! Room are very spacious and the food is great! Very good service specially from Joline, I’ll be back for sure!

Dear Guest, Thank you very much for your positive review of your stay at Hotel Vier Jahreszeiten in Hamburg. We are delighted to hear that you thoroughly enjoyed your stay with us and that you especially appreciated our lovely staff, the spacious rooms, and the great food. Your satisfaction is the greatest reward for our entire team and a tremendous source of motivation. A special thank you as well for mentioning Mrs. Joline Fröse, Front Office Supervisor – we will be sure to share your kind words with her. We sincerely appreciate your feedback and look forward to welcoming you back soon in the heart of Hamburg. Best regards from the Inner Alster Lake, Charlotte Viktoria Renner Hotel Guest Relations Manager

Very nice hotel

트립어드바이저 평점 3.0/5

Roca123456 Couples - TripAdvisor 인증 리뷰

We are centurion members but booked through booking the first night because it is not possible to book accommodation on the same day on the amex website. We chose a room without breakfast because I only eat one egg for breakfast. Since we booked through centurion the next day, we asked if we could keep the same room. It was fine if we paid 200 euros. We said ok, then I asked "is breakfast included because otherwise I will take room service because I only eat ONE egg". The young man then replied yes I will add them without cost.The next day we were going to pay at the reception and the most unpleasant young girl with glasses and reddish/blonde hair was there. Then she added 98 euros for breakfast. I told her the whole story but she didn't believe me and asked me to give the name of the guy who promised this. How do I know what your employees' names are? She insisted that we had booked without breakfast. So now I had to pay 98 euros for an egg. a joke!! .as you see my previous reviews we only stay in 5 star hotels and this service was the worst I have experienced. want to point out that she was the only one who was horrible. If she hadn't behaved like that, you would have gotten five stars. Champagne costs 33 euros for 1 deciliter, there was no sparkling wine available to buy.

Dear Geust, We would like to sincerely thank you for taking the time to share your experiences with us following your stay at Hotel Vier Jahreszeiten. I have already contacted you separately via email to follow up personally and to ensure that we can address your concerns directly. We would be delighted to learn more about your experience so that we can continually improve our quality standards and offer our guests an even better experience. We would be very pleased to hear from you again and hope to regain your trust in the future. It would be our pleasure to welcome you back to Hotel Vier Jahreszeiten soon. Warm regards, Charlotte Viktoria Renner Hotel Guest Relations Manager

Not welcoming

트립어드바이저 평점 3.0/5

Nadarawi 가족 - TripAdvisor 인증 리뷰

The rooms are exceptionally clear and very elegant. Yet the reception were very cold. I have never experienced such an attitude as if they don’t care about giving their guests any welcoming hospitality. Yet The other staff were professional. I wouldn’t book here again , Hamburg is a city that is full of great options, I was used to the Hayat in Hamburg, Unfortunately I found out it is permanently closed

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 391 리뷰 9.7/10 위치
  • 602 리뷰 8.6/10 객실
  • 1,192 리뷰 9.5/10 서비스
  • 415 리뷰 9.6/10 분위기
  • 322 리뷰 8.8/10 레스토랑
  • 273 리뷰 8.8/10 조식
  • 192 리뷰 7.4/10 안락함
  • 183 리뷰 8.4/10 편의 시설

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