ibis budget Hamburg City 1성

고객 평점 (ALL 평가) 4.1/5 1,728 리뷰

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호텔설명

호텔 추가 정보

  • Downtown location

  • WIFI

  • Parking garage

  • Sweet bed

  • Central location to many hotspots such as harbor, pier, city center, theater and more!

숙박

이 호텔 예약하기

호텔 위치

ibis budget Hamburg City

Amsinckstrasse 1
20097 HAMBURG
Germany

GPS:53.548057, 10.00887

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 100% 금연 호텔

아침밥

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  1,728 리뷰

TripAdvisor 평가  3.9/5  978 리뷰

Budget hotel - no frills at all.

트립어드바이저 평점 3.0/5

Pipolata TripAdvisor 인증 리뷰

Dear Pipolata, Thank you for taking the time to share your feedback regarding your recent stay at ibis budget Hamburg City. We appreciate your input, as it helps us improve the overall experience for our guests. We're glad to hear that you found our hotel's location convenient for accessing the central train station and nearby amenities. However, we apologize for any discomfort you may have felt in the vicinity of August-Bebel-Park. Your safety and comfort are our top priorities, and we will take your comments into consideration to ensure our guests feel secure during their stay. Regarding the issue with the ventilation system in your room, we're sorry for any inconvenience this may have caused. We will investigate this matter further to prevent such disturbances for future guests. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back in the future, providing you with an improved experience. If you have any additional comments or questions, please feel free to reach out. Best regards, Carsten Woll Hotel Manager ibis budget Hamburg City

Rude and Arrogant Staff

트립어드바이저 평점 1.0/5

cubexxx Friends getaway - TripAdvisor 인증 리뷰

Dear cubexxx, Thank you for taking the time to share your feedback about your recent stay at ibis budget Hamburg City. We appreciate your honest review and are truly sorry to hear about the negative experiences you had during your stay. It's disappointing to learn that you found our staff to be rude and arrogant. We apologize for any behavior that did not meet your expectations. Providing a warm and welcoming environment for our guests is of utmost importance to us, and we are sorry that we fell short in this aspect. We apologize for any inconvenience you faced during the check-in process, especially considering your group size. We appreciate your feedback regarding the distribution of keys and the handling of your group's needs. Your feedback will be shared with our team to ensure that we can improve our procedures for group arrivals. Nontheless it is a German law, that you have to sign the registration cards. Furthermore, we apologize for any issues you encountered with the towels, breakfast capacity, and the lack of proper information regarding bus parking. Your comments are valuable to us and will be taken into consideration as we work to improve our services and facilities. We truly hope that you would consider giving us another opportunity in the future to provide you with a better experience. We will use your feedback constructively to enhance our guest services. Thank you for bringing these matters to our attention. Sincerely, Carsten Woll Hotel Manager ibis budget Hamburg City

Does exactly what you need it to

트립어드바이저 평점 5.0/5

aaronmckh Friends getaway - TripAdvisor 인증 리뷰

Nice and good location

트립어드바이저 평점 4.0/5

Terje J TripAdvisor 인증 리뷰

Clean but basic

트립어드바이저 평점 3.0/5

DrJenellePower TripAdvisor 인증 리뷰

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,176 리뷰 9.1/10 위치
  • 2,798 리뷰 5/10 객실
  • 1,547 리뷰 8.7/10 서비스
  • 28 리뷰 9.2/10 인터넷 가격
  • 1,552 리뷰 3.2/10 안락함
  • 1,475 리뷰 7/10 조식
  • 1,060 리뷰 7.4/10 청결도
  • 6 리뷰 3.3/10 Sustainability

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