ibis Hamburg Alster Centrum 2성

고객 평점 (ALL 평가) 4.3/5 2,233 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
ibis Hamburg Alster Centrum - Image 1
ibis Hamburg Alster Centrum - Image 2
ibis Hamburg Alster Centrum - Image 3
ibis Hamburg Alster Centrum - Image 4
Holzdamm 4-12 + 16, 20099 HAMBURG, Germany

호텔설명

호텔 추가 정보

  • Central location, modern rooms and a delicious breakfast buffet

  • 5 minutes' walk to the main train station

  • Directly by the Alster

  • Right in the center

  • 24-hour reception desk

숙박

호텔 위치

ibis Hamburg Alster Centrum

Holzdamm 4-12 + 16
20099 HAMBURG
Germany

GPS:53.556984, 10.004152

전화
팩스 +49 40 24829999

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 100% 금연 호텔

LE BAR

Our bar is always there for you: we serve drinks, refreshments and hot drinks around the clock every day and! With live sporting events on Sky. Please understand that some service restrictions may occur.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  2,233 리뷰

TripAdvisor 평가  4.0/5  1,579 리뷰

Great location!

트립어드바이저 평점 4.0/5

Raffik00001 Couples - TripAdvisor 인증 리뷰

The main advantage is the location. 10 minutes to main railway station and also quite close to old part and center of Hamburg. You can easily get almost everywhere by foot. Hotel itself is ok. Nothing special and quite basic. Rooms not so big. It is 2* and looks like 2*. Staff nice and helpful.

3 rooms - 3 different reactions!

트립어드바이저 평점 4.0/5

OdieUK Friends getaway - TripAdvisor 인증 리뷰

We arrived at the hotel from the cruise port just after 10am. We chose this ibis due to its location about a 6 min walk to HBF central station. We knew we would be unable to check in until after 3 pm, so were shown where the locker room is (2 euros per locker - DONT close it till you have everything you need). Off we went for a day trip to Lunaberg which was fabulous. We got back at 5pm and checked in. The staff were friendly and professional. Our three rooms were scattered round this large budget hotel. My room was located on the 2nd floor at the front. We did not get any noise. The room was standard ‘funky’ ibis. Some parts i like - some i dont. The lights on wires that hang from ceiling by bed i don’t - i always fear i will strangle myself on the dangling wire! The bathroom was compact and bijou. The beds firm. The decor was the ibis grey and brown with the ‘wobbly’ drawn books etc around the tv. Our friends did not fare as well, and found scaffolding and workmen outside their room. Not good! Breakfast was standard ibis fare including their powdered scrambled egg..blah..the cold offering along with pastries and a great coffee machine helped give a breakfast of sustenance. The main positive point is its location just a five min walk to lake snd 6 mins to the platforms if the railway station.

Best for its location

트립어드바이저 평점 3.0/5

DetroitBarbara TripAdvisor 인증 리뷰

The hotel is located near the main Hamburg train station and the Alster Lake which is a plus. It features pictures of a restaurant but the restaurant is only open for breakfast. On a previous visit the restaurant was open for other meals. This resulted in having to walk some distance to find restaurants for other meals. Another plus of the location was that the Hop On Hop Off bus stopped right across the street. The hotel is definitely not friendly for anyone with walking or mobility issues. Their website says that all rooms can be accessed by elevator. White technically true, in practice it is not true. In order to reach our room there was a long walk which included stairs which eventually led to a small elevator. Forty of the hotels rooms must be accessed this way. The room lacked several amenities such as lotion, coffee/tea maker, mini fridge, etc. There was no place in the bathroom to set small items such as toothbrushes, cosmetics, medications, etc. Service from staff varied from very good to poor.

Would hesitate to recommend

트립어드바이저 평점 2.0/5

Passenger57284670654 TripAdvisor 인증 리뷰

The location and breakfast were really nice. The staff at the reception desk when we arrived not so much. They were rude, aggressive and quite unpleasant - and spent more than half an hour before they were able to give us our key cards. The level of unprofessional communication took me by surprise.

Dear Passenger57284670654, Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed our location and breakfast. However, we are truly sorry for the unpleasant experience you had with our reception staff. We apologize for any rudeness or aggression you encountered, as this is not the level of service we strive for. Your comments have been noted, and we will take them into account to improve our communication. We appreciate your valuable feedback and hope to have the opportunity to welcome you back in the future. Best regards, Your Team at ibis Hamburg Alster Centrum

BE WARE of this place

트립어드바이저 평점 1.0/5

bol57 TripAdvisor 인증 리뷰

Be aware of this hotels cancelation policy and where you buy. We were going there tomorrow - but due to a trainstrike in germany we are unable to get to hamburg. So we vere forced to cancel 26 hours before checkin. Then we found out that they will keep 90% of the full charge. Having talked to the hotel is not exactly helpfull quite the opposite. My brother having booked at booking.com got a full refuned. But in our case they charge us 400 EUR and refund 40 EUR.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,587 리뷰 9.5/10 위치
  • 1,536 리뷰 5.6/10 객실
  • 1,307 리뷰 8.7/10 서비스
  • 22 리뷰 8.7/10 인터넷 가격
  • 957 리뷰 8.9/10 조식
  • 581 리뷰 6.9/10 청결도

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