Mercure Hotel Hamburg Mitte 4성

고객 평점 (ALL 평가) 4.5/5 1,048 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Hotel Hamburg Mitte - Image 1
Mercure Hotel Hamburg Mitte - Image 2
Mercure Hotel Hamburg Mitte - Image 3
Mercure Hotel Hamburg Mitte - Image 4
Schroederstiftstr. 3, 20146 HAMBURG, Germany

호텔설명

호텔 추가 정보

  • Privileged setting near the city center, the CCH and the trade fair

  • Privileged setting in the city center, within the Hamburg exhibition complex (HMC) and CCH

  • Hotel's own underground car park

  • Relax Bar serving beer and wine

  • Quiet meeting area with terrace

숙박

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호텔 위치

Mercure Hotel Hamburg Mitte

Schroederstiftstr. 3
20146 HAMBURG
Germany

GPS:53.564471, 9.977163

전화
팩스 +49 40 450691000

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔

RELAX - DRINKS & YOU

Modern ambience and a convivial atmosphere! Enjoy our selection of exclusive wines, a freshly tapped beer, a barista-quality coffee or your favourite cocktail. We also offer various pizzas and ice-cream.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  1,048 리뷰

TripAdvisor 평가  4.0/5  850 리뷰

Horrible Heat Control in Rooms

트립어드바이저 평점 1.0/5

apetersrealtor Couples - TripAdvisor 인증 리뷰

The room was extremely hot. For 2 days it reached 76 degrees in the room, and the staff “could not’ make any adjustments to the thermostat. The staff told us that the tech was sick, and that they didn’t have a back-up tech to help. We did not sleep for 3 days as there was no air-flow and the room was so hot. I would not stay here again.

I am sorry that you have such bad memories of the hotel. I am sure that we will work in a more guest-orientated way in the future. With kind regrds, Saskia Hahn Front Office Manager

Feedback

트립어드바이저 평점 5.0/5

andriana z TripAdvisor 인증 리뷰

Mercure Hamburg City Mitte: It is a lovely hotel. And this is only the cause of the employer lidel from reception... she was very helpful, kind, respectful and natural!!! We are happy with the décision of staing in mercure city Mitte. See you next time :)

Thank you very much for your positive review. :-) I will share it with my staff. Kind regrads Saskia Hahn Front Office Manager

Perfectly fine but perhaps not for elderly old school tourists.

트립어드바이저 평점 4.0/5

Julie L Couples - TripAdvisor 인증 리뷰

The warm helpful reception staff made our stay pleasurable. The hotel is basic, clean and reasonably well situated - taxis booked through reception came in good time and cost 14 euros to most attractions. Breakfast at 25 euros per person was too costly. We had a substantial, delicious breakfast in a cafe at the end of the street round the corner for less than 20 euros for two of us. We chose the hotel because evening meals were advertised there was actually no food other than breakfast. That said there is a lovely Lebanese restaurant just round the corner. We realised on the last day that the codes on the wall provided information about places to eat/draw money but with no skills in such things we had to wander about to find things we needed.

A Disappointing 4-Star Experience at Mercure Hotel Hamburg Mitte

트립어드바이저 평점 1.0/5

EeeE_Travel Couples - TripAdvisor 인증 리뷰

If your preference is for vintage accommodations with compact quarters, then this is the 4-star destination for you. As a first-time visitor and diamond Accor member, I chose to stay at the Mercure HH Mitte since other Accor Hotels were fully booked. My anticipation was set for a typical 4-star experience with the standard upgrades. However, this hotel fell short of those expectations. The rooms had an outdated feel, akin to being in a train station, with small windows but none of the charm you'd associate with a boutique hotel. With a rate exceeding 200 Euros per night, it seemed overpriced. And don't even consider inquiring about a gym - the staff's response is merely a chuckle. My advice would be to steer clear of this hotel, but if it's unavoidable, opt for a room on a higher floor.

Excellent hotel and great customer care

트립어드바이저 평점 5.0/5

MagisterRome TripAdvisor 인증 리뷰

I spent a short weekend break at this property, where I had reserved also a room for a relative who was travelling with me in this occasion. Everything at the hotel exceeded my expectations: My room (538) was ample, well appointed (I especially appreciated the high-quality bedding and the availability of a bathrobe) and spotlessly clean. My "Platinum" status as Accor group frequent customer was acknowledged with a kind note by the hotel manager and a small gift in the room. But what made my stay perfect was the very positive attitude of the staff. I should especially commend front desk agent Neehal (hope I got the spelling right...). Due to the closure of the Hamburg airport, my return flight was cancelled, and she really went out of her way to help me find alternative arrangements to come back home safely and without delays. Her uncommon dedication and her genuine attention to the wellbeing of the guests really touched me and will stay in my memory for a long time. . But also the other hotel staff I dealt with were friendly and helpful (some useful advice was provided by Mariia). So full marks to this excellent hotel and its wonderful staff! Shall come back.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 626 리뷰 8.1/10 위치
  • 729 리뷰 7.6/10 객실
  • 699 리뷰 9.3/10 서비스
  • 15 리뷰 7.6/10 인터넷 가격
  • 481 리뷰 8.7/10 조식
  • 376 리뷰 5/10 안락함
  • 341 리뷰 8.7/10 청결도
  • 163 리뷰 3.6/10 가격 대비 가치

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