Fairmont Olympic Hotel, Seattle 4 stars

Customer review rating (ALL Rating) 4.5/5 3,019 reviews

Fairmont Olympic Hotel, Seattle - Image 1
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Description

Hotel extras

  • Completely updated and renovated in late 2020

  • Completely updated and renovated in late 2020

  • Landmark downtown hotel, a short walk from Seattle's Great Wheel on the waterfront

  • Heated indoor pool and fully equipped gym with steam room

  • Pet-friendly hotel with dog beds, bowls and treats

Our accommodation(s)

Hotel location

Fairmont Olympic Hotel, Seattle

411 University Street
98101 SEATTLE
United States

GPS:47.608172, -122.334036

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,019 reviews

TripAdvisor Rating  4.5/5  4,354 reviews

Certificate of excellence 2025

Couldn’t get a live person to help

TripAdvisor rating 2.0/5

Ed C TripAdvisor review

I tried to contact The George restaurant to buy drinks for fellow guests and continuously got caught in voicemail h—l. No one at the switchboard could help. I spent 20 minutes trying to get through to no avail. Not what I’d expect from a so called 5 star hotel.

Customer review rating 4.0/5

Peterson S. Couples - Confirmed reviews ALL

We had a very nice stay here for one night in December. The hotel was beautifully decorated and very festive. We had a Junior Suite on a lower floor which apparently do not typically have a Nespresso machine (why all Jr. Suites don’t have them is very odd to us) but after a discussion with the front desk personnel they offered to bring one in. The furnishings were fine although the fold out couch was a bit lumpy and made a loud creaking noise when sat on. The room size was fine and the bathroom acceptable but it had an old school bathtub shower which is not our favorite. Towels and linens were excellent. We had breakfast at the George and the staff (Thomasina) were pleasant and professional but we found most everything to be served warm and not hot. Coffee, oatmeal, toast were all basically warm. Eggs were cooked perfectly as requested. Our only real complaint is the $70+ parking fee and taxes. This is an outrageous cash grab and totally unacceptable. Overall, a nice stay with a few issues as noted.

Dear Mr. S., Thank you for taking the time to share your feedback regarding your recent visit to the Fairmont Olympic Hotel. We are pleased to hear that you enjoyed the festive décor and found the Junior Suite spacious and accommodating. Your comments about the fold-out couch and the bathtub shower have been noted, and we appreciate your insights as they help us enhance our guest experience. We also value your feedback concerning your breakfast experience at George. While we strive to maintain high standards in our food service, we will review your observations with our culinary team to ensure better consistency. Regarding the parking fees, we understand that this may be a concern for our guests, and we appreciate your candidness in sharing your thoughts. We hope to welcome you back in the future for another enjoyable stay, and we thank you once again for your valuable feedback. Best regards, Fairmont Olympic Hotel, Seattle

Customer review rating 3.5/5

Lisa R. Business - Confirmed reviews ALL

People were great, room service water bottles caused dysentery, housekeeping probably should be looked into

Dear Lisa R., Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our holiday decorations and the service provided by our team. However, we take any concerns about room service and housekeeping very seriously and will review these matters thoroughly. Regards, Fairmont Olympic Hotel, Seattle

Customer review rating 5.0/5

Kathleen R. Friends - Confirmed reviews ALL

We had the very best customer service in the industry. The rooms were immaculate, food was delicious and spa services to relax. Every employee we encountered cared so much about our experience. We decided to make this a quarterly girls weekend! Best in class. Highly recommend this hotel.

Dear Kathleen R., Thank you for your kind words regarding your recent stay with us. We are thrilled to hear that you experienced top-notch service and enjoyed the quality of our accommodations and amenities. It is rewarding to know that our staff made a positive impact on your visit. We look forward to welcoming you back for your quarterly girls weekend. Best regards, Fairmont Olympic Hotel, Seattle

Customer review rating 2.5/5

John P. K. Couples - Confirmed reviews ALL

Great lobby, lobby bar, & founders bar. Excellent staff throughout, but… uncomfortable suite without a single comfortable chair or couch. Bed also uncomfortable as well as transmitting every movement from side to side. Expensive afternoon tea was bad; tea needs to be hot, not lukewarm. Last, certain important info not clearly displayed. Need to refrigerate my meds, so took out sodas to get in minibar. Next day found notice at bottom of minibar price list not to take anything out and that they provided fridges for medicine. Likewise, room service menu hidden under laundry bag. In short, poorly thought through guest communications. All in all, a disappointing experience at Seattle’s grand dame hotel.

Dear Mr. K., Thank you for taking the time to share your feedback regarding your recent stay at Fairmont Olympic Hotel. We appreciate your kind words about our lobby, bars, and staff; however, I regret to learn that your experience did not meet your expectations in several areas. I apologize for the discomfort you encountered with the suite furnishings and the bed. Your concerns regarding the temperature of the afternoon tea and the clarity of our guest communications have been noted. We strive to ensure that important information regarding amenities, such as the minibar and refrigeration options for medications, is readily accessible and clear to all guests. I understand how crucial these details can be for a seamless stay. Your insights are invaluable as we continuously seek to enhance our services and facilities. Thank you for bringing these matters to our attention. Please feel free to reach out to me directly in the future so that I can ensure a great stay for you. My direct line is 20… and email is re… Best regards, Renee Wigner Executive Assistant Fairmont Olympic Hotel, Seattle

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Other web-users rate our hotel

  • 747 reviews 9.2/10 Location
  • 1,429 reviews 7.4/10 Room
  • 1,687 reviews 8.2/10 Service
  • 14 reviews 6.9/10 WiFi
  • 620 reviews 8.6/10 Vibe
  • 604 reviews 8.5/10 Amenities
  • 359 reviews 6.9/10 Cleanliness
  • 302 reviews 8.4/10 Bar

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