Fairmont Olympic Hotel, Seattle 4 stars

Customer review rating (ALL Rating) 4.5/5 3,125 reviews

Fairmont Olympic Hotel, Seattle - Image 1
Fairmont Olympic Hotel, Seattle - Image 2
Fairmont Olympic Hotel, Seattle - Image 3
Fairmont Olympic Hotel, Seattle - Image 4
411 University Street, 98101 SEATTLE, United States

Description

Hotel extras

  • Completely updated and renovated in late 2020

  • Completely updated and renovated in late 2020

  • Landmark downtown hotel, a short walk from Seattle's Great Wheel on the waterfront

  • Heated indoor pool and fully equipped gym with steam room

  • Pet-friendly hotel with dog beds, bowls and treats

Our accommodation(s)

Hotel location

Fairmont Olympic Hotel, Seattle

411 University Street
98101 SEATTLE
United States

GPS:47.608172, -122.334036

Telephone
Fax +1 206-682-9633

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,125 reviews

TripAdvisor Rating  4.5/5  4,359 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Shana T. Families - Confirmed reviews ALL

Great hotel. Classic. The pool/spa didn’t live up to my expectations.it was the only thing I felt could use work.

Dear Shana t., Thank you for your kind words about our hotel. We appreciate your feedback regarding the pool and spa facilities. Your comments are valuable as we continually strive to enhance our guests' experiences. Best regards, Fairmont Olympic Hotel, Seattle

Customer review rating 1.5/5

Brianna A. Families - Confirmed reviews ALL

We had two rooms reserved for the night; an annual trip with my father. This was the first time I remember being disappointed in our many visits to the Olympic; I was married here in 2013 and it’s a very special property to me. One room was not ready until hours after check in; we didn’t receive a call back from management when we were promised one and no notice as to the room being ready, instead we had to go to the desk after dinner to ask again. We were offered a drink voucher for our trouble which has always been a perk of membership in the past but not offered upon check in this time. The attention to detail in the rooms and the service was sorely lacking as compared to our many years of experience at this hotel.

Dear Ms. A., Thank you for taking the time to share your concerns regarding your recent stay with us. I sincerely apologize for the inconveniences you experienced, especially considering your fond memories of our property and your long-standing patronage. I regret that one of your rooms was not ready at the time of check-in and that you did not receive the follow-up communication from our management team as promised. This is not reflective of our usual standards. Additionally, I understand your disappointment regarding the lack of a drink voucher upon check-in, which is typically part of our membership benefits. We strive to maintain high levels of service and attention to detail, and it is clear we fell short during your visit. This makes me sad, but your feedback is invaluable to us as we continually seek to enhance our guest experience. Thank you for your understanding, and we hope to have the opportunity to welcome you back for a more pleasant stay in the future. If you would be so kind as to keep my contact information and let me know when you are returning, I would like to ensure we make up for the disappointment of this most recent stay. My direct line is 20… and email is re… Best regards, Renee Wigner Executive Assistant Fairmont Olympic Hotel, Seattle

Customer review rating 4.0/5

Symone F. Families - Confirmed reviews ALL

I found the rooms to be lovely but the service from some staff left much to be desired.

Dear Symone F., Thank you for your feedback regarding your recent stay. We are pleased to hear you found our rooms lovely; however, we regret that some aspects of our service did not meet your expectations. Your comments will be documented for future improvement. Best regards, Fairmont Olympic Hotel, Seattle

Customer review rating 3.5/5

Lynn M. Couples - Confirmed reviews ALL

There was a long, slow, backup from 4th to the Valet parking. The long line for registration took forever to navigate. BUT, everyone was extremely pleasant throughout the lengthy wait time. With so many holiday celebrations it was probably a big contributing factor. There was a big glitch with room service, but the front desk made it right and, hopefully, the issue will be resolve to avoid future occurrences. All in all, it was a very festive and fun stay. I am hopeful mgmt. will work toward resolving the issues in future.

Dear Lynn M., Thank you for sharing your feedback regarding your recent stay at the Fairmont Olympic Hotel, Seattle. We are pleased to hear that you enjoyed our prime location and appreciated the service from our front desk team. We acknowledge the challenges you faced with the valet parking and registration process, especially during the busy holiday season. Your understanding and patience during these times are greatly appreciated. Additionally, we are sorry to learn about the issues with room service and are grateful for your feedback, as it assists us in identifying areas for improvement. We remain committed to enhancing our guests' experiences and will certainly take your comments into consideration. Thank you for choosing to stay with us, and we hope to welcome you back in the future. Best regards, Fairmont Olympic Hotel, Seattle

Customer review rating 3.5/5

Kenneth M. Families - Confirmed reviews ALL

WE decided to take our grand children to a Broadway show and stay over night in Seattle even though we live locally. It was a Christmas surprise with a show, dinner and over night stay. Checking in was wonderful and easy. Valet parking was great!! We got to our room and changed for the evening events. Went to have a drink with the kids, sat and waited and waited for anyone to serve us. After two servers walked past us telling us they would be right back, we waited more. I finally gave up and went to the bar and ordered our drinks. A Vodka martini, a glass of red wine, a Shirley Temple and a Blueberry lemonade. I confirmed them with the bartender. The one server finally came by and I told her I had already ordered. She brought the two drinks, my martini and my granddaughter's "blueberry lemonade". It didn't look or taste like lemonade. I made sure it had no alcohol in it. Then my husbands' red wine came and my grandsons' Shirley temple. Again, it did not look anything like the drink ordered (Shirley temple) or taste like it. The server then came by again with another drink for my grandson saying well this one has a cherry in it! I was surprised to say the least from a Hotel of this caliber and reputation. One more thing, there was no soap in the room to use in the shower. I called and no one answered and an automated response came on so I left a message about getting soap. (room 948). December 29th. We never received a call, response or soap.

Dear Kenneth M., Thank you for sharing your feedback regarding your recent stay at the Fairmont Olympic Hotel. We appreciate your kind words about our hotel’s beauty and the ease of your check-in experience. It is regrettable to learn that your dining experience did not meet your expectations. We strive for excellence in service, and it is clear that we fell short during your visit. Your comments about the drink orders and the service provided will be addressed with our team to ensure improvements are made. Additionally, I apologize for the inconvenience you encountered regarding the soap in your room. We aim to provide all necessary amenities for our guests' comfort, and your account will be reviewed to prevent similar situations in the future. Thank you once again for your feedback, as it is invaluable in helping us enhance our service. We hope to have the opportunity to welcome you and your family back for a more enjoyable experience. Best regards, Fairmont Olympic Hotel, Seattle

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Other web-users rate our hotel

  • 763 reviews 9.2/10 Location
  • 1,502 reviews 7.4/10 Room
  • 1,784 reviews 7.9/10 Service
  • 15 reviews 6.1/10 WiFi
  • 656 reviews 8.5/10 Vibe
  • 638 reviews 8.2/10 Amenities
  • 378 reviews 6.4/10 Cleanliness
  • 319 reviews 8.4/10 Bar

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