Fairmont Mayakoba

Avis müşterileri puanı (ALL Puanlama) 4.5/5 2.298 görüş

En iyi fiyat
garantisi
Fairmont Mayakoba - Image 1
Fairmont Mayakoba - Image 2
Fairmont Mayakoba - Image 3
Fairmont Mayakoba - Image 4
Carretera Federal Cancún, Playa del Carmen Km 298, 77710 RIVIERA MAYA, Meksika

Açıklama

Otel ekstraları

  • Luxurious suites, nestled in the middle of the Mayan jungle, mangroves and the Caribbean Sea.

  • To visit: Archaeological sites of Tulum and Cobá, Puerto Morelos, and the Dos Ojos cenote.

  • Suites with private infinity pools overlooking the canal or in front of the beach.

  • Located a few miles away from the Xcaret park, the cenotes, beaches, Tulum and the Mayan ruins

  • A large choice of restaurants and bars to suit every appetite and craving

Konaklama olanaklarımız

Otelin konumu

Fairmont Mayakoba

Carretera Federal Cancún, Playa del Carmen Km 298
77710 RIVIERA MAYA
Meksika

GPS:20.687637, -87.027426

Telefon
Faks +52 984 206 3030

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  2.298 görüş

TripAdvisor Derecesi  4.7/5  8.280 görüş

2025 mükemmeliyet sertifikası

Best vacation in Cancun

Tripadvisor puanı 5.0/5

zzuliel Aileler - TripAdvisor onaylı yorum

One of the best resorts in Cancun! We’ve been to many resorts and this one is so beautiful in the jungle. Gives White Lotus vibes that you will not find in the places. Mayakoba is basically jungle with pga golf course with 3 luxury resorts inside. It’s more a calm luxury hotel with excellent service and amenities. Perfect for couples, friends, families with young kids. I would not recommend for families for older than 8 year olds. Idk what they would do since it’s pretty calm resort. You cant really go out of the resort unless you book a tour. Uber is not available in this area. Kids club for our 5 year old was AMAZING! We are at another AI resort and she didnt want to go to kids club. This one she wouldnt leave! Amazing work to all of the teachers Lesly, Yadira, Esmeralda, Jessica, Keyla, and Daniela at the front. We did all inclusive and glad we did because otherwise the prices are way too high. It’s not your typical AI but more good restaurants that you is included in your package. I would say food was good at the Japanese near the lobby and Tauro. Gaia was good for seafood experience. Fuego was underwhelming. We hung our at the main pool mostly. Huge and beautiful!! We will definitely return again

Dear Guest, Thank you for sharing your wonderful experience at Fairmont Mayakoba. We are delighted to hear that you found our resort beautiful and appreciated the serene ambiance that our jungle surroundings provide. It is gratifying to know that our Kids Club made such a positive impression on your daughter, and we will certainly pass along your kind words to our dedicated team. We understand your sentiments regarding the resort's atmosphere being more suited for younger children, and we appreciate your feedback on the dining options. Our aim is to offer a variety of culinary experiences, and we value your input as it helps us enhance our offerings. We apologize for any inconvenience regarding transportation options outside the resort. We encourage our guests to explore the area through our curated tours, ensuring a safe and enjoyable experience. We look forward to welcoming you back for another memorable stay. Best regards, Fairmont Mayakoba

Great Family Vacation

Tripadvisor puanı 5.0/5

Joanne L TripAdvisor onaylı yorum

We stayed for a week with our two young kids (ages 3 and 5) and had a great time at the Fairmont. We had planned the vacation with the intention of mostly hanging out at the pool and beach and the Fairmont had great options for both. My kids loved all the pools, beach areas, doing activities at the kids club and riding golf carts around the property. The restaurants were all family friendly and had dedicated kids menus. We stayed in one of the beach area casitas and had a butler service. Our butlers Ali and Edgar were super helpful and responsive to all of our questions. I highly recommend the Fairmont if you're looking for a relaxing, low-key and beautiful vacation setting!

Dear Joanne L, Thank you for taking the time to share your wonderful experience at Fairmont Mayakoba. We are delighted to hear that you and your family enjoyed your week with us, especially the variety of pools, beach areas, and the activities available at our kids' club. It’s heartening to know that our family-friendly dining options and dedicated kids menus added to your enjoyable stay. We are particularly pleased to learn that our butlers, Ali and Edgar, provided you with attentive and responsive service. They truly embody our commitment to exceptional hospitality. We appreciate your recommendation and hope to welcome you and your family back for another relaxing vacation in the future. Best regards, Fairmont Mayakoba

Centered “A Dreamy Riviera Maya Escape with the Best Butler Team”Miquel & Fernando💙

Tripadvisor puanı 5.0/5

Carolyn M TripAdvisor onaylı yorum

⸻ We had an amazing stay at Fairmont Mayakoba — beautiful property, world-class service, and unforgettable experiences. Huge shoutout to our incredible butlers, Miguel and Fernando, who made everything seamless and personal. From our gorgeous casita suite to easy rides around the resort, they went above and beyond. Dining was outstanding: Brisas for beachfront breakfast, Tauro for steaks, Gaia for seafood, Bassano for Italian, La Laguna for authentic Mexican, HIX for top-notch sushi (yes, even in the lobby!), and rooftop drinks at Cielo. We also loved exploring nearby Saffron and Cello at Banyan Tree. The spa was a dream — best massage I’ve ever had, plus amazing hydrotherapy and amenities. Only downside was the seaweed (late June/early July is peak season for it), but the resort worked hard to clean it daily. We spent more time by the pool and still had a wonderful trip. Already planning our next visit — and we’ll absolutely be asking for Miguel and Fernando again!💙

Dear Carolyn M, Thank you for sharing your delightful experience at Fairmont Mayakoba. We are thrilled to hear that you enjoyed our beautiful property, exceptional service, and the unforgettable experiences provided by our butlers, Miguel and Fernando. It is always our goal to ensure that our guests feel special and well taken care of, and we are pleased to know that our dining options and spa services exceeded your expectations. We appreciate your understanding regarding the natural occurrence of seaweed, especially during peak seasons. Please rest assured that our team is dedicated to maintaining the beach area and providing a pleasant environment for our guests. We look forward to welcoming you back for another memorable stay, and we will certainly prepare for your request for Miguel and Fernando. Best regards, Fairmont Mayakoba

Outstanding Customer Service

Tripadvisor puanı 5.0/5

JessicaAllen530530 TripAdvisor onaylı yorum

Santiago- our butler -for Heritage Place was absolutely outstanding! He was extremely attentive to our needs and was so kind and thoughtful. Joyce our other butler was also really great! So so so phenomenal! Thank you again!

Dear Jessica A, Thank you for your kind words regarding Santiago and Joyce. We are thrilled to hear that their exceptional service made your stay memorable. Your feedback is greatly appreciated, and we look forward to welcoming you back to Fairmont Mayakoba. Best regards, Fairmont Mayakoba

Exceptional visit with an amazing staff starting with our incredible butler Santiago! An absolute rockstar.

Tripadvisor puanı 5.0/5

Jason A Aileler - TripAdvisor onaylı yorum

Our butler Santiago was absolutely exceptional! No one can beat his character, professional, and eagerness to help us with everything. Even though the property was stunning, He will be the reason we come back because no one compares to him

Dear Jason A, Thank you for your wonderful feedback regarding your recent stay. We are thrilled to hear that Santiago made such a positive impression and provided exceptional service during your visit. Our team takes great pride in ensuring our guests have a memorable experience, and it is heartening to know that Santiago's efforts contributed to your enjoyment. We look forward to welcoming you back in the future! Best regards, Fairmont Mayakoba

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