Fairmont Mayakoba

Avis müşterileri puanı (ALL Puanlama) 4.5/5 2.067 görüş

En iyi fiyat
garantisi
Fairmont Mayakoba - Image 1
Fairmont Mayakoba - Image 2
Fairmont Mayakoba - Image 3
Fairmont Mayakoba - Image 4
Carretera Federal Cancún, Playa del Carmen Km 298, 77710 RIVIERA MAYA, Mexico

Açıklama

Otel ekstraları

  • Labeled ALLSAFE

  • Luxurious suites, nestled in the middle of the Mayan jungle, mangroves and the Caribbean Sea.

  • Suites with private infinity pools overlooking the canal or in front of the beach.

  • Located a few miles away from the Xcaret park, the cenotes, beaches, Tulum and the Mayan ruins

  • A large choice of restaurants and bars to suit every appetite and craving

Konaklama olanaklarımız

Otelin konumu

Fairmont Mayakoba

Carretera Federal Cancún, Playa del Carmen Km 298
77710 RIVIERA MAYA
Mexico

GPS:20.687637, -87.027426

Telefon
Faks +52 984 206 3030

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  2.067 görüş

TripAdvisor Derecesi  4.5/5  7.830 görüş

2023 mükemmeliyet sertifikası

Some highs and some lows

Tripadvisor puanı 4.0/5

C M TripAdvisor onaylı yorum

Stayed for 4 nights, 5 days in signature casita. Pools and beach are great - sargassum was almost a nonissue. Food extrememly expensove as was the all-inclusive, but glad we chose that option. Couple of issues with room; light switch broke in the "on" position in the bathroom. Despite repeated calls to maintenance, they never fixed it and the constant light shining through the door louvers ruined my sleep. Also ran out of sundries two days in and weren't refilled, which was a problem for a family with two long haired females. Other than that, it's a lovely property and all the staff were amazingly nice.

Perfect

Tripadvisor puanı 5.0/5

Suzanne K TripAdvisor onaylı yorum

Resort has so much to offer. Great restaurants, beach, pools, service and staff are amazing. Couldn't have been better. Would go back again. Only downside is check-in process is fairly long and slow, but once you get settled its perfection! Treat yourself to a massage. The spa is beautiful

Exceptional Experience

Tripadvisor puanı 5.0/5

Karen R TripAdvisor onaylı yorum

During our stay at Fairmont Mayakoba we commented more than once about how the staff seemed to just anticipate exactly what we needed in that moment. A small treat after a massage, iced coffee on the beach, a bottle of water before bike ride - the service was truly top notch. The property was immaculate at all times, the ability to get around was really stress-free with bikes and golf carts. The pools were phenomenal (the only issue being guests trying to reserve lounge chairs by 6AM by placing small items on them to "claim" them then not return to use them for hours). Could have done with a casual restaurant option or two more for lunch and another coffee place would have been ideal (long lines in the morning!).

Great Experience!

Tripadvisor puanı 5.0/5

451cliffr TripAdvisor onaylı yorum

My recent stay at the Fairmont Mayakoba exceeded my expectations! The staff was friendly and very informative whenever I had a question. I would definitely recommend this resort to my friends and family. It is definitely worth the trip. You will not be disappointed!

Disappointing

Tripadvisor puanı 1.0/5

MelehaA Aileler - TripAdvisor onaylı yorum

We were quite dissatisfied for our stay for a few reasons: 1. Staff was nice enough but lacked attention to detail. Eg welcome drink given to 3 of 4 of us and told they would bring the last one for the 4th one but never did. Or, offered to take our bags to our friends room who had earlier check-in eventhough it was a long walk to transfer to our room (why would anyone want this?) 2. Check in process took an inordinate amount of time- On the order of 20 minutes. Thats 20 minutes of the clerk typing on a computer. Long bac-up so had to wait to start the check in process as well. Despite long check in we were not given any information about the resort, restaurants or how to get around. 3. Very poor service. Waited extremely long amounts of time for waiter to come to take our order nearly every location we went. Took me 30-40 minutes to get coffee each day. Not very apologetic even when we brought this to their attention. 4. Concierge not helpful- repetitively told us to email them to book a cab we needed in 1 hour. Got stuck in playa late at night with boot on our rental car, they couldnt care less about our safety or helping us. Told to just ‘hail a cab’ when we were in potential danger. 5. Room had outdoor shower which was cool but there was a ~2 inch gap in the shower door that allowed communication between indoor and outdoor area— saw a couple of bugs in our room likely for this reason 6. Had mexican food at la laguna which was really not good. Local street food in Playa much better.

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

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  • 541 görüş 8.1/10 Otel Donanımları
  • 256 görüş 8.3/10 Otel Ambiyansı
  • 239 görüş 4.5/10 Fiyatının Karşılığı

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Riviera Maya şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (KDV ve turizm vergisi dahil) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.