이비스 버젯 암스테르담 시티 사우스 2성

고객 평점 (ALL 평가) 4.0/5 985 리뷰

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이비스 버젯 암스테르담 시티 사우스

Prof J H Bavincklaan 1
1183 AT 암스텔빈
네덜란드

GPS:52.316683, 4.871878

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자세히 보기

ALL 평가  4.0/5  985 리뷰

TripAdvisor 평가  3.7/5  812 리뷰

고객 평점 4.0/5

Young K. K. 비즈니스 - 전체(All) 통지 확인

귀국날 시내를 둘러보려는데 가방 보관할 수 있는 무료 캐비넷 서비스가 되어, 큰 고민을 덜었습니다. 잘 이용했습니다.

안녕하세요. 저희 호텔을 방문해주셔서 감사합니다. 저희 호텔에서 전반적으로 만족스러운 시간을 보내셨다는 말씀을 듣게 되어 매우 기쁩니다. 다만 머무시는 동안 일부 서비스가 기대에 미치지 못해 불편을 드린 점은 진심으로 유감스럽게 생각합니다. 아침 식사의 다양성 부족과 기본적인 편의 제공 면에서 아쉬움을 느끼셨다는 의견은 소중한 피드백으로 받아들이며, 개선을 위해 내부적으로 면밀히 검토하겠습니다. 아울러 주요 교통망과 가까운 호텔의 위치가 비즈니스와 관광 모두에 도움이 되었기를 바랍니다. 다음 방문에서도 한층 더 만족스러운 경험을 제공해드릴 수 있기를 기대하겠습니다. 감사합니다, Team Ibis Budget Amsterdam City South

The Name of The Hotel Should Be "IBIS Nothing Hotel"

트립어드바이저 평점 1.0/5

Fuat K TripAdvisor 인증 리뷰

very very bad hotel. there was no closet in the room. no safe to put our important things. no phone to call the reception. when we had a problem, we had to go down 9 floors. we booked a so-called family room but they gave us a room for 2 people. after they brought the baby bed, there was no space left to move. they gave 3 towels. when we asked for the 4th one, they said “you are 3 people.” when I reminded them about the baby, they said “the baby doesn’t need a towel.” how are we supposed to dry the baby after a bath? anyway, they brought it after we insisted. they said “towels change every day, the room is cleaned every 3 days.” they didn’t change the towels for 2 days. when they finally did, they only put 2 towels. we stayed 7 days. our room should have been cleaned twice. when I said the room wasn’t cleaned on the 4th day, they cleaned it on the 5th day. the windows in the rooms don’t open, so it’s impossible to air the room. android devices can’t connect to the internet. even though I took 3 different devices to the reception and asked them to check, they said the internet was working because their iphone connected (yes, my own iphone also connected, but androids definitely didn’t. even the receptionist couldn’t connect with those 3 devices). personally, I don’t like entering a dark place. at home, I always leave a light on before I go out so I can see things when I enter. so we left one room key inside on purpose. they took the key card we left in the room. when we asked for a new one, they said we lost it and asked us to pay for it.

Dear Guest, Thank you for taking the time to provide us with your review. We sincerely apologize that your experience fell short in some areas during your stay. Our rooms are designed to maximize the available space and we regret the space constraints encountered. Please know our team remains available 24/7 at reception to assist with any room configuration needs. Additionally, our daily cleaning protocol includes towel replacement when placed on the floor, and we appreciate you bringing the oversight to our attention. Regarding connectivity challenges, we confirm our free high-speed internet meets industry standards while acknowledging occasional device-specific variations. Please rest assured that we are dedicated to our guests' satisfaction and we consistently work towards improving all aspects of their experience. We hope you will return for an improved experience in the future. Kind regards, Team Ibis Budget Amsterdam City South

My first and last time in this so called hotel

트립어드바이저 평점 2.0/5

Bret S TripAdvisor 인증 리뷰

First off the rooms are a bit smaller than the pics but we made it work. There are 3 of us. I did not like the fact that there were stains on the blanket that God only knows what that was. I told one girl about it and nothing was done for that day. I was so tired I knocked out without using the blanket. Next day I told a young woman and by evening time still no clean blanket. I went back down and finally a person brought it up. Just disappointed heavily on that. Other stuff that they missed cleaning were little kids fingerprints all over the window and the mirror had a greasy patch on it. Very nasty place in my opinion as far as hygiene. Staff speak very politely but nothing seems to get done. One last thing was the television not working. On the first day a woman said she would send someone up. All I hear are crickets. I used my phone to catch up on the news and other events going on in town. I'm definitely not booking here again. If your into hanging 3 shirts this place is for you. That's all they have. No closets, drawers or anything to unpack your belongings. 😩

Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience fell short of our usual standards. Our housekeeping team conducts daily cleaning with strict protocols, and we regret any oversight in addressing your concerns promptly during your stay. Our 24-hour reception team is typically able to resolve technical issues like TV malfunctions quickly, and we've reinforced this expectation with the staff. Regarding storage solutions, our compact room design aims to maximize functionality for short stays while maintaining affordability. We understand this configuration might not suit all travelers' needs and appreciate you highlighting this aspect. We hope to have the opportunity to welcome you back again in the future. Kind regards, Team Ibis Budget Amsterdam City South

Recommended when the rate is low, otherwise you get more bang for your buck elsewhere

트립어드바이저 평점 3.0/5

SKGEmmanuel Solo travel - TripAdvisor 인증 리뷰

The clear positives are the proximity to the tram which offers good connectivity to the city centre, and the fact that it does offer a minimum that at least is a known value for Ibis Budget. Furthermore, cleanliness tends to be good, though sometimes merely adequate. The rest is the expected window, TV, bed, and toilet/shower, which are all there (nothing should be taken for granted, since the “capsule” concept also exists). On the negatives, there are several minor ones but nothing major that would inhibit someone returning, provided there is a good offer on the rate. Indicative minor issues: - Having a clogged sink is the norm rather than the exception. - Lack of consistency. The quality of some bed mattresses are a bit hit and miss (in the past the upper floors had the mattresses replaced, not sure if this has been completed or some rooms were skipped). Same lack of consistency and a generous definition of acceptable applies for the towels: some are perfectly soft and great, most are just fine, and some are cartoon-like and smelly. - The room is somewhat bare-bone with almost consistently no table and no chair (which of course you can request, but it’s just not practical to have to wait 30 minutes when you check in late at night and intend to stay in the hotel for less than 10 hours) - The personnel can be friendly but it feels like it’s a new team every single time, and it shows. Once I was given a room on the ground floor (so no option of opening the curtains, since people were gathering outside), in front of a door, with ripped off shower gel compartment, smelling piss (probably due to non-use of the drains, since the problem resolved once I thought of letting lots of water flow): when I asked to be moved to a different room, I was given the classic excuse “we are fully booked”, even though several rooms could be booked online, and the issues were dismissed with “what can I do?” and then I was literally ignored by the person who just turned their back and served someone else. - Since it is a large hotel, it can accommodate to groups, including schools, with all that comes with it in terms of noise post-midnight, people gathering in corridors, “pranks” with people knocking on other rooms’ doors. Not a frequent occurrence but it can happen, so keep a pair of earplugs, just in case. All in all, not the best hotel, but not the worst either. While the key word is in the name, it’s an Ibis Budget on the lower scale of the particular brand, and it is probably a fact that the lack of some consistency on the basics is a strategic choice by the local franchise. However, everything has a right price/quality ratio, so acceptable when on a solid offer, therefore it is recommended under the right conditions.

Dear Guest, Thank you for sharing your detailed feedback about your recent stay with us. We appreciate your recognition of our strategic location near tram connections and the essential amenities that form the core of our budget concept. Our team takes pride in maintaining cleanliness standards while providing functional spaces for short-stay comfort. However, we sincerely regret that some aspects fell short of your expectations. Your comments about room maintenance consistency and staff responsiveness have been shared with our management team for immediate review. We conduct regular equipment checks and staff training sessions and will be intensifying our efforts moving forward. We are constantly investing in updating our hotel and services and are always open to feedback on aspects that may need reviewing. We hope to provide you with a more enjoyable stay in the future. Kind regards, Team Ibis Budget Amsterdam City South

Good for a city break

트립어드바이저 평점 4.0/5

Mlmm123445674322 가족 - TripAdvisor 인증 리뷰

Very clean rooms, Although very small. Staff were nice and the breakfast was great for what you pay. It is right near the tram line (or tube depending on what you call it) It is very quiet around which is good and the hallways were always quiet too. Very good location and would stay here again.

Dear Guest, We appreciate you taking the time to share your feedback about your stay with us. We are delighted that our housekeeping team maintained excellent standards throughout your visit. Your comments about our team members' hospitality and the quality of our breakfast offerings are much appreciated. That said, we acknowledge your observation regarding the dimensions of our accommodations. Our rooms are designed to offer essential comfort while maintaining competitive rates in Amsterdam. Finally, we are pleased that you found value in our strategic position near public transport connections and appreciated the peaceful atmosphere both inside and outside the establishment. We would be honored to welcome you back for another stay. Best regards, Team Ibis Budget Amsterdam City South

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