머큐어 호텔 암스테르담 웨스트 4성

고객 평점 (ALL 평가) 3.7/5 351 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
머큐어 호텔 암스테르담 웨스트 - Image 1
머큐어 호텔 암스테르담 웨스트 - Image 2
머큐어 호텔 암스테르담 웨스트 - Image 3
머큐어 호텔 암스테르담 웨스트 - Image 4
Oude Haagseweg 20, 1066 BW 암스테르담, 네덜란드

호텔설명

호텔 추가 정보

  • 200m 거리에 '스트란트 헷 뉴어 미어(strand het nieuwe meer, 새로운 호수 해변)'라고 불리는 해변 겸 호수가 있습니다

  • 자가용 및 대중 교통을 이용한 뛰어난 접근성

  • 호텔 내 조식 뷔페, 바 및 레스토랑

  • 이용 가능한 회의실 14개

  • 24시간 서비스를 제공하는 리셉션

숙박

호텔 위치

머큐어 호텔 암스테르담 웨스트

Oude Haagseweg 20
1066 BW 암스테르담
네덜란드

GPS:52.337578, 4.817787

전화
팩스 +31 20 615 9027

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

AT WEST

The recently renovated Wines & Dishes Restaurant offers an extensive choice of healthy, tasty and light meals prepared with a variety of fresh produce. Each dish is prepared with simple, natural ingredients. You will taste the difference.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.7/5  351 리뷰

TripAdvisor 평가  3.5/5  1,400 리뷰

Bad service

트립어드바이저 평점 1.0/5

Resort50366721797 TripAdvisor 인증 리뷰

I was here on the weekend. I waited at the reception for 40 minutes and called a few times for a reception employee but no one came. I then left and returned later in the afternoon. After waiting and calling, this time a woman named Noura came. After I indicated that I had been waiting for a very long time, she indicated that she was on a break. she could not have helped me and her behavior and attitude were unprofessional. the hotel is not 4 stars. and am very disappointed with the service

Dear Guest, Thank you for taking the time to provide this feedback. We understand that waiting can be frustrating, and it is never our intention to inconvenience our guests. We aim to provide prompt and courteous service at all times. Moreover, we are also deeply apologetic for the impression you received. Regarding the hotel's rating, our commitment to offering quality accommodation and service is unwavering, and we take your observations seriously. We regret that your overall service experience did not reflect the level of excellence we endeavor to uphold. We value your input and will use it as an opportunity to improve our guest experience. We hope to welcome you back on future occasions. Best regards, Mercure Hotel Amsterdam West

Avoid this hotel

트립어드바이저 평점 2.0/5

Nadine_egan23 TripAdvisor 인증 리뷰

We booked this hotel because it was reasonably priced but we soon learned it wasn't worth the money. This hotel isn't deserving of 4 stars. When we arrived the staff were rude. Our room was located right beside rooms that were being renovated, we didn't meet a single soul on that floor. Drilling, banging, lugging of equipment, hoovering etc. from 9am every morning of our stay. So if you want to relax and sleep in it isn't possible. Nowhere on their website or in the hotel was it made aware to us that they were renovating parts of the hotel, if it was brought to out attention we wouldn't have stayed here. There was lots of electric wires and cable lose at all hours of the day and night, emergency lights were hanging from the ceiling also. When we arrived we noticed our bin bags weren't changed, there were coffee stiring sticks in the bedroom bag and toilet paper in the bin bag in the bathrooms. Our heating wasn't working in the room and the room was like ice, extremely hard to sleep when the room is freezing. When brought tbis to the receptionist attention we were told it was working and nothing more came of our issue. Sadly I wouldn't recommend this hotel to anyone, and I wish we hadn't have wasted our money. It is far out you have to get the bus and a tram into the city you can expect to allocate at least 30 mins travel time there and back every time. There is a petrol station beside it, I'd recommend buying your food and drink there as a bottle of water was nearly 4€. Avoid this place at all costs.

Dear Nadine, Thank you for taking the time to share your experience. We are truly saddened by the aspects of your stay that did not meet your expectations. We apologize for any discomfort you experienced due to the noise. Our hotel strives to ensure a peaceful environment and we regret any disturbance that occurred. Additionally, it is our standard practice to keep our guests informed of any ongoing renovations and we are sorry if this communication did not reach you effectively. Concerning the cleanliness of your room, we have noted your comments and we are looking into ensuring a more comfortable environment for our guests. Our location, while a bit removed from the city centre, is selected to offer a balance between the tranquility of the surrounding nature and accessibility to Amsterdam's vibrant heart. We provide details about public transportation options to facilitate travel into the city and we are continuously looking for ways to enhance our guests' experience in this regard. Please accept our apologies that the level of service was not that expected and we will be sure to review this with our team as we strive to ensure all our guests leave us satisfied. We hope to be able to welcome you back for an improved stay. Kind regards, Mercure Hotel Amsterdam West

Good hotel for airport but not visiting centre

트립어드바이저 평점 3.0/5

Paradise48794399803 Couples - TripAdvisor 인증 리뷰

Just back from staying at this hotel. Very easy to get to and from the airport either by bus or taxi (10 minutes). The hotel was clean and had good facilities, the mini shop at reception was perfect for snacks at night. This hotel isn’t the best if you’re going into the city everyday. We did get Ubers/bolt some nights which is around a 20/25 minute drive and price dependent. Public transport is cheap and efficient however be prepared that this will take around 40-50 minutes and is a bus then a tram. The bus stop is also around a 10minute walk from the hotel.

Dear Anna, Thank you for reviewing your recent experience. It is gratifying to hear that you found our proximity to the airport convenient and our hotel's cleanliness and facilities up to your satisfaction. We are also pleased that the mini shop at our reception served as a convenient amenity during your stay. We regret to hear that the distance to the city center did not meet your expectations. We understand that while public transportation is efficient and economical, the travel time may not be ideal for all our guests. However, this is a temporary situation. We hope to have the opportunity of welcoming you again in the future. Best wishes, Mercure Hotel Amsterdam West

Good standard, far from the center

트립어드바이저 평점 3.0/5

Saulius A Friends getaway - TripAdvisor 인증 리뷰

Standard hotel, everything is fine, comfy beds, kettle, instant coffee and tea, small fridge in the room. One side is noisy, another is quiet . Far from the center, breakfast is 25 euro. One free welcome drink if you register in the loyalty program

Dear Saulius, Thank you for your review. It's great to hear that you found our beds comfortable and appreciated the in-room amenities such as the kettle, coffee, tea, and fridge. We're also pleased that you noticed the quietness offered by our lakeside rooms. We acknowledge that our location, while not in the city center, provides a tranquil retreat near natural attractions. The price of our breakfast reflects the quality and range of the products offered, and we provide an express option for those seeking a lighter start to their day. We understand the distance from the center might not be ideal for everyone, and we hope the bus access helped to make your journeys to the city more convenient. We hope to welcome you back in the future. Kind regards, Mercure Hotel Amsterdam West

Far from city centre

트립어드바이저 평점 4.0/5

george_justin_mathew 비즈니스 - TripAdvisor 인증 리뷰

All good except for the location. Closer airport but far from city centre. The overall experience was good. Just that the way to hotel rooms is but the same as you see in hotels. Not a very big issue but somebody unusual I noticed. Otherwise all okay.

Dear George Justin Mathew, We appreciate that you took the time to let us know your opinion of your experience with us. We're glad to hear that your overall experience was positive. Our location, while close to the airport, does provide easy access to the city centre via a short bus ride, and we're always happy to assist with transportation queries at our front desk. We appreciate your feedback on the uniqueness of the way to our hotel rooms and will consider your observations as part of our ongoing commitment to guest satisfaction. We hope to have the pleasure of seeing you in the near future. Many thanks, Mercure Hotel Amsterdam West

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 543 리뷰 6.5/10 위치
  • 705 리뷰 6.4/10 객실
  • 535 리뷰 6.7/10 서비스
  • 18 리뷰 7/10 인터넷 가격
  • 330 리뷰 5.8/10 청결도
  • 233 리뷰 3.1/10 가격 대비 가치
  • 210 리뷰 6.6/10 조식
  • 151 리뷰 5.5/10 레스토랑

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