머큐어 호텔 암스테르담 웨스트 4성

고객 평점 (ALL 평가) 3.7/5 286 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
머큐어 호텔 암스테르담 웨스트 - Image 1
머큐어 호텔 암스테르담 웨스트 - Image 2
머큐어 호텔 암스테르담 웨스트 - Image 3
머큐어 호텔 암스테르담 웨스트 - Image 4
Oude Haagseweg 20, 1066 BW 암스테르담, 네덜란드

호텔설명

호텔 추가 정보

  • 200m 거리에 '스트란트 헷 뉴어 미어(strand het nieuwe meer, 새로운 호수 해변)'라고 불리는 해변 겸 호수가 있습니다

  • 자가용 및 대중 교통을 이용한 뛰어난 접근성

  • 호텔 내 조식 뷔페, 바 및 레스토랑

  • 이용 가능한 회의실 14개

  • 24시간 서비스를 제공하는 리셉션

숙박

이 호텔 예약하기
객실 1

호텔 위치

머큐어 호텔 암스테르담 웨스트

Oude Haagseweg 20
1066 BW 암스테르담
네덜란드

GPS:52.337578, 4.817787

전화
팩스 +31 20 615 9027

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

AT WEST

The recently renovated Wines & Dishes Restaurant offers an extensive choice of healthy, tasty and light meals prepared with a variety of fresh produce. Each dish is prepared with simple, natural ingredients. You will taste the difference.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.7/5  286 리뷰

TripAdvisor 평가  3.7/5  1,411 리뷰

excellent

트립어드바이저 평점 5.0/5

Edwin d TripAdvisor 인증 리뷰

Dear Edwin, We really appreciate this positive review about your stay. We are delighted that your experience at Mercure Hotel Amsterdam West met your expectations. Your appreciation of the spacious accommodation and ergonomic workspace brings us joy. The comfort of our guests during their business activities remains a priority for us. The convenient transport links to the city center complement our strategic position perfectly. Your kind words about our dining options and the quality of our breakfast service are much appreciated. We take particular pride in the warmth and professionalism demonstrated by our team members, who strive to create memorable experiences for each guest. The entire team look forward to welcoming you back for a future visit. Kind regards, Mercure Hotel Amsterdam West

Unhospitable front desk

트립어드바이저 평점 1.0/5

Drew H Couples - TripAdvisor 인증 리뷰

Dear Drew, Thank you for taking the time to share your experience. We are truly sorry that your stay did not fully meet your expectations. The feedback about your interactions with our team members concerns us greatly, as providing warm hospitality is central to our mission. Our multilingual staff members are always available to assist guests and ensure their comfort throughout their stay. We hope you will allow us the opportunity to provide you with a more positive experience in the future. Best wishes, Mercure Hotel Amsterdam West

Don’t book this hotel

트립어드바이저 평점 2.0/5

peterpJ948RG TripAdvisor 인증 리뷰

Dear Peter, Thank you for sharing your experience. We are pleased that you found our staff to be friendly, as we strive to provide welcoming and attentive service to all our guests. However, we apologize for the inconvenience you experienced with the position of our hotel and your travel to the city centre. We understand that the location, while convenient for airport access and close to natural park areas, may not be ideal for every guest's needs. Regarding the car park fee, we aim to provide secure parking for all our visitors and we regret that the cost did not meet your expectations. We are sorry to hear about the cleanliness of the windows in your room and the issue with the flooding. We take pride in our housekeeping standards and it is disappointing to learn that we fell short in this instance. Furthermore, we are sorry that our variety of guestrooms did not meet your expectations. We recognize that the speed at which we addressed the flooding was not satisfactory and we will look into improving our responsiveness to such unexpected incidents. We hope that you will allow us the opportunity of providing you with an improved stay in future. Kind regards, Mercure Hotel Amsterdam West

Affordable but be cautious

트립어드바이저 평점 2.0/5

Evie G TripAdvisor 인증 리뷰

Dear Evie, Thank you for sharing your feedback. We are pleased that you found our hotel facilities to your liking. At Mercure Hotel Amsterdam West, we strive to provide a comfortable environment, equipped with contemporary rooms, a large parking area, and a serene garden within a stone's throw from a pleasant lakeside beach. However, we are truly sorry for the confusion and anxiety caused regarding the payment and tourist tax upon your arrival and during your stay. We understand how distressing unexpected charges can be, and we apologize for not communicating clearly that your card would be kept on file. Moreover, we regret that the unsatisfactory interaction with our staff did not align with the high level of service we aim to provide. We want to assure you that it is never our intention to pass blame or deliver anything less than a genuine apology when we fall short. We value your feedback and will use it to review our procedures and training to enhance our guest experience moving forward. We hope to see you again in the future. Kind regards, Mercure Hotel Amsterdam West

The location is excellent and the outside of the hotel is charming, the service, attitude, and lack of transparency

트립어드바이저 평점 1.0/5

reereelim Friends getaway - TripAdvisor 인증 리뷰

Dear Reereelim, Thank you for sharing your experience with us. We are pleased that you appreciated the charming natural surroundings and peaceful atmosphere of our hotel’s exterior. It is great that you found the location convenient, with its close proximity to both Schiphol Airport and the city center, as well as the frequent direct bus service that connects our hotel to Amsterdam. With regard to the check-in process, we would like to clarify that, according to our records, there was no delay and no need to contact anyone for assistance. Check-in was completed shortly after your arrival. We are, however, sorry to learn that your experience at reception did not meet your expectations. Please accept our sincere apologies for any shortcomings in communication or attitude you encountered, as we strive to provide a warm and informative welcome to every guest. As for the city tax, please note that it is a standard requirement across all municipalities and is collected at check-in in accordance with local regulations. Concerning the room amenities, items such as bottled water, slippers, and dental kits are included in our superior room category. The raised shower is in line with local building standards, though we apologize for any inconvenience caused by water overflow. We are also sorry to hear about your housekeeping experience. Our team is trained to respect "Do Not Disturb" signs and to balance timely service with guest privacy. We will follow up internally to ensure these standards are consistently upheld. Late check-out is available upon request for a small fee. Regarding the additional service package fee, please note that this is related to the use of a third-party booking website. These fees are clearly outlined in the booking terms provided during the reservation process, and are common practice in the hotel industry when bookings are made via external platforms. Finally, we appreciate your recognition of our hotel’s strategic location and the natural environment nearby, which many guests find ideal for relaxation and easy access to Amsterdam’s attractions. We hope that these positive aspects will encourage you to consider staying with us again under improved circumstances. Best regards, Mercure Hotel Amsterdam West

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 421 리뷰 6.8/10 위치
  • 547 리뷰 6.6/10 객실
  • 419 리뷰 7.1/10 서비스
  • 16 리뷰 4.9/10 인터넷 가격
  • 247 리뷰 5.9/10 청결도
  • 162 리뷰 3/10 가격 대비 가치
  • 153 리뷰 6.5/10 조식
  • 128 리뷰 5.4/10 레스토랑

Powered by Trustyou

주변에 있는 다른 시설

암스테르담 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.