Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 1.089 görüş

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Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection - Image 4
39/9 Muen Ngern Road, Tri Trang Beach, Patong District Amphur Kathu, 83150 PHUKET, Tayland

Açıklama

Otel ekstraları

  • Rooftop with sunset sea views - Sizzle Restaurant & Bar and Tambu 'tented' Indian Restaurant.

  • Indulge at Jivana Spa with massage, spa treatments and complimentary wellness activities.

  • Enjoy relaxation at three themed pools, each with Chiva Swim-up Bar in a tranquil atmosphere.

  • Nearby three of world's top beaches - Freedom Beach, Paradise Beach & Patong Beach nightlife.

  • Indulge in a unique drink experience with MyGlass package & for little ones MyKids package.

Konaklama olanaklarımız

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Otelin konumu

Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection

39/9 Muen Ngern Road, Tri Trang Beach, Patong District Amphur Kathu
83150 PHUKET
Tayland

GPS:7.881189, 98.278166

Telefon
Faks +66 76 681 682

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  1.089 görüş

Avis müşterileri puanı 2.5/5

Ilayda C. A. Çiftler - ALL için doğrulanmış yorumlar

Fotoğraflara göre çok daha eski odalar. Temiz hissi yeterli değil. Olanaklar sınırlı. Ulaşımı zor

Dear Ms. A., Thank you for taking the time to share your feedback following your recent stay at Avista Hideaway Phuket Patong – MGallery Collection. We sincerely regret to learn that your experience did not meet expectations and that several aspects of your stay left you disappointed. Please accept our apologies for the extended check-in process, the concerns regarding room condition and cleanliness, as well as the perceived value and accessibility of the resort. We appreciate your candid comments regarding the accommodation, breakfast experience, amenities, and Wi-Fi service. Feedback such as yours is important to us, as it helps identify areas where improvements are needed. Please rest assured that your observations have been shared with the relevant teams for review and follow-up. While we regret that we did not provide the experience you anticipated, we are grateful for your feedback and the opportunity to learn from it. Thank you once again for sharing your comments. We hope to have the opportunity to regain your confidence and provide a more positive experience in the future. Warm regards, Avista Hideaway Phuket Patong – MGallery Collection Team

Avis müşterileri puanı 3.5/5

Murat C. G. Tek başına seyahat edenler - ALL için doğrulanmış yorumlar

Check in took more than a hour. They couldn’t find my reservation. Than I had to cancel and make a new one. But that time the cost of the reservation increased. At the beginning they didn’t charged that amount but after that they asked to charged again. Its a funny situation for a hotel which says they provide high quality service. Everything starts with check in the first impression is so important especially after a 20 hour travel.

Dear Murat, Thank you for sharing your recent experience with us. I am very sorry to read about the inconvenience you faced during your arrival and check-in process. We fully understand how important a smooth and welcoming first impression is, especially after such a long journey, and regret that we did not provide the efficient service you rightfully expected. Please accept our sincerest apologies for the delay in locating your reservation and for the frustration this caused with the subsequent rebooking and charges. Your feedback is very valuable, and we are reviewing our procedures with the team to ensure that such situations are handled promptly and with greater care for our guests. We are pleased to know that you were satisfied with the cleanliness, breakfast, and overall facilities of the hotel. We truly hope to have the opportunity to restore your confidence in our service and provide you with a much more seamless experience on your next visit. Kind regards, Avista Hideaway Phuket Patong - MGallery Team

Avis müşterileri puanı 4.5/5

Alim B. Çiftler - ALL için doğrulanmış yorumlar

Çalışanlar gayet ilgiliydi. Oda değiştirme talebimizi yerine getirdiler. Balayı tatili için gelmiştik. Güzel bir anı için teşekkürler.

Dear Alim, Thank you for taking the time to share your experience following your recent stay at Avista Hideaway Phuket Patong - MGallery. We are delighted to know that you chose to spend such a special occasion with us and that our team was able to assist in making your honeymoon a memorable one. It is wonderful to know that you appreciated our architecture and landscaped surroundings, as well as the attentive service provided by our team. We are pleased that the room change request was handled smoothly and that you enjoyed a peaceful retreat away from the city. Your feedback encourages us to continue creating thoughtful and personalised experiences for all our guests. Kind regards, Avista Hideaway Phuket Patong - MGallery Team

Çok iyi

Avis müşterileri puanı 5.0/5

Anonim Aileler - ALL için doğrulanmış yorumlar

Şahaneydi

Dear Berrin, Thank you very much for your wonderful review. We are thrilled that you had an amazing experience with us and are grateful for your kind words. It was our pleasure to offer you the upgrade, and we are so glad you were satisfied with your stay. We look forward to welcoming you back soon. Warm regards, Manish Pratap General Manager

Otel konumu kötü ama konforu çok iyi

Avis müşterileri puanı 3.5/5

Kaan B. Tek başına seyahat edenler - ALL için doğrulanmış yorumlar

Şöyle benim yaşadığım sıkıntı sadece ulaşım şehir merkezine giden aracın saatlerinin artırılması daha iyi olur ve oda temizliği çok iyi yapılmadığını farkettim ben de otel çalışanı olduğum için biraz önemli detaylar teşekkürler herşey için

Dear Kaan B., Thank you for your feedback. We’re glad to hear you found our comfort to be excellent. We appreciate your comments regarding the transportation schedule and room cleanliness. We will certainly review these areas to make improvements. Your insights are valuable to us, and we hope to have the opportunity to better serve you in the future. Warm regards, Manish Pratap General Manager

Diğer web kullanıcıları otelimizi değerlendirmektedir

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  • 7 görüş 7.7/10 Wifi
  • 858 görüş 8.8/10 Yemek
  • 773 görüş 8.6/10 Otel Ambiyansı
  • 706 görüş 7.4/10 Otel Donanımları
  • 607 görüş 6.8/10 Hijyen

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