Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection 5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 1 071

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39/9 Muen Ngern Road, Tri Trang Beach, Patong District Amphur Kathu, 83150 PHUKET, Tajlandia

Opis

O hotelu

  • "Nagradzany design tajski w luksusowym i romantycznym otoczeniu"

  • "Rozkoszuj się wyjątkowym napojem z pakietem MyGlass"

  • Chcesz rozpieścić swoje dzieci? Zafunduj im pakiet MyKids

  • "3 baseny tematyczne"

  • Indulge in a unique drink experience with MyGlass package & for little ones MyKids package.

Nasze pokoje

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Lokalizacja hotelu

Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection

39/9 Muen Ngern Road, Tri Trang Beach, Patong District Amphur Kathu
83150 PHUKET
Tajlandia

Pozycja GPS:7.881189, 98.278166

Telefon
Faks +66 76 681 682

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 1 071

Ocena TripAdvisor  4.7/5  Liczba opinii: 4 523

Refund Issues

Ocena na stronie TripAdvisor 1.0/5

PaulJNicholson Opinia zatwierdzona w TripAdvisor

I recently stayed at Avista Hideaway and, for the most part, it was a really great stay. The hotel itself is lovely, the setting is beautiful, and the overall experience on-site was what you’d expect from a resort of this standard. Unfortunately, the experience has been significantly spoiled by the handling of the security deposit. On arrival, I was double charged — a security deposit was both pre-authorised and fully charged to my card. While I was initially assured this would be resolved, it’s now almost four weeks later and the pre-authorised amount is still being held. Despite multiple emails and follow-ups with the hotel team, I’ve had no resolution and no clear explanation as to why the funds haven’t been released. The responses have been slow and unhelpful, which is frustrating given this should be a straightforward issue. It’s disappointing that what was otherwise a very good stay has been let down by poor post-stay service and basic payment handling. Note to other travellers: if you stay here, I’d strongly recommend paying the security deposit in cash to avoid this issue.

Dear Paul, Thank you for sharing your feedback. We are delighted to hear that you enjoyed your stay and the resort’s beautiful setting. We sincerely apologize for the inconvenience caused by the security deposit. Please note that the pre-authorization process is managed by the bank and can sometimes take several days to be released. We take this matter very seriously and are reviewing our internal procedures to ensure a smoother and more transparent process for all our guests. Your patience and understanding are greatly appreciated, and we are thankful for your positive feedback regarding your overall experience. We look forward to welcoming you back for another memorable stay. Warm regards, Avista Hideaway Phuket Patong – MGallery Team

Great Food with Excellent Service

Ocena na stronie TripAdvisor 5.0/5

Sasi K Opinia zatwierdzona w TripAdvisor

We had a wonderful dining experience at Vista restaurant. The food was delicious and the service was excellent. Special thanks to Vishal, Abu and the team who provided warm, attentive and professional service. Truly good food and great staff - highly recommended.

Dear Valued Guest, Thank you for your wonderful review. We are delighted to hear that you enjoyed your dining experience at Vista Restaurant and appreciated the attentive service provided by Vishal, Abu, and the team. Your kind recognition of our food and staff is greatly appreciated. We look forward to welcoming you back for another memorable experience soon. Warm regards, Avista Hideaway Phuket Patong – MGallery Team

Family trip

Ocena na stronie TripAdvisor 5.0/5

Zaki T Opinia zatwierdzona w TripAdvisor

I loved my stay it was amazing and clean , breakfast was great, thanks to Ella for extending us one more week in nice room we will get back soon for sure. Room 820 was perfect.

Dear Zaki, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay, found your room comfortable and clean, and appreciated the breakfast. We will be sure to pass on your kind mention to Ella for her assistance—it means a lot to the team. We look forward to welcoming you and your family back soon for another memorable stay at Avista Hideaway Patong. Warm regards, Avista Hideaway Phuket Patong – MGallery Team

Excellent experience

Ocena na stronie TripAdvisor 5.0/5

Sultanamu89 Opinia zatwierdzona w TripAdvisor

I would like to sincerely thank Faisal for his outstanding support during our stay. He was very kind, cooperative, and always willing to help. His positive attitude made a big difference.

Dear Sultana, Thank you for your wonderful feedback. We are delighted to hear that Faisal’s dedication and positive attitude made your stay so memorable. It is always our goal to provide attentive and thoughtful service, and your kind words mean a lot to our team. We look forward to welcoming you back to Avista Hideaway Phuket Patong – MGallery. Warm regards, Avista Hideaway Phuket Patong – MGallery Team

Courteous staff and delicious food

Ocena na stronie TripAdvisor 5.0/5

Ishaan G Opinia zatwierdzona w TripAdvisor

Had a amazing stay at avista, while amenities are there are at all 5 star properties. The real stars of avista are their staff, and the amazing food. A special mention to their 5 star staff Goldy and Vishal.

Dear Ishaan, Thank you very much for your wonderful review. We are delighted to hear that you enjoyed your stay at Avista Hideaway Phuket Patong – MGallery, and that our staff and dining experiences made a lasting impression. Goldy and Vishal will be thrilled to hear your thoughtful feedback. We look forward to welcoming you back for another memorable stay. Warm regards, Avista Hideaway Phuket Patong – MGallery Team

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 833 Liczba opinii 8.2/10 Lokalizacja
  • 1 616 Liczba opinii 8/10 Pokój
  • 2 566 Liczba opinii 8.8/10 Obsługa
  • 7 Liczba opinii 6.5/10 Internet
  • 892 Liczba opinii 8.7/10 Jedzenie
  • 751 Liczba opinii 8.4/10 Klimat
  • 709 Liczba opinii 7.2/10 Udogodnienia
  • 636 Liczba opinii 7.8/10 Komfort

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