ibis Phuket Patong 3 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 76

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10 Chalermphrakiat Road, Kathu District, Patong, 83150 PHUKET, Tajlandia

Opis

O hotelu

  • „Nocne życie Patong jest w pobliżu, ale nie aż tak blisko, aby przeszkadzało

  • „Odnowione pokoje superior i relaksująca atmosfera w lobby

  • „Łatwy dostęp transportem lokalnym

  • „Idealna baza do odkrywania najważniejszych atrakcji wyspy

  • „W odległości spaceru od plaży Patong i centrum Jung Ceylon

Nasze pokoje

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Lokalizacja hotelu

ibis Phuket Patong

10 Chalermphrakiat Road, Kathu District, Patong
83150 PHUKET
Tajlandia

Pozycja GPS:7.902177, 98.299751

Telefon
Faks +66 2 659 2889

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne

TASTE RESTAURANT

Restauracja "It's All About TASTE" nadaje tapas nowy wymiar. Skosztuj nowych smaków, tworząc posiłek spośród 20 typowych dań lokalnych. Komponuj własne smaki!

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.6/5  Liczba opinii: 76

Ocena TripAdvisor  3.8/5  Liczba opinii: 1 987

Certyfikat Doskonałości 2025

Lost AirPods Incident at Ibis Patong Hotel – Room 231 on May 24, 2025

Ocena na stronie TripAdvisor 1.0/5

Chatnalin_Iris Couples - Opinia zatwierdzona w TripAdvisor

I stayed at Ibis Patong Hotel on the night of May 24, 2025, and I accidentally left my AirPods on the bed under the pillow in room 231. I clearly remember placing them there but did not pick them up at the time because my hands were covered in makeup. Eventually, I forgot to take them with me when I checked out. Later, when I tried to use my AirPods, I realized I had forgotten them at the hotel. I immediately contacted Ibis Patong and also checked the location of my AirPods through the Find My app on my iPhone. To my surprise, the location was no longer at the hotel—it had already been moved elsewhere. I called the hotel again, and a staff member informed me that they had checked with the head of housekeeping, but no AirPods were found in the room. However, when I checked the location again through the app, I saw that both AirPods had been removed from the charging case and taken to another location. I decided to follow the signal and found the right AirPod discarded on the street. I couldn’t locate the other parts. If the housekeeper who cleaned room 231 claims they didn’t find the AirPods, how did the AirPods end up being moved and discarded on the street? Was this an attempt to destroy evidence? Is this really the standard of a hotel chain with over 3,200 branches in 110 countries worldwide? What exactly is the lost and found policy at this property? How can I trust this hotel chain in the future? Will my belongings be safe if I accidentally leave something behind? I affirm that everything I have stated is 100% true. Finally, if I receive fair treatment and justice from the hotel, I am willing to remove this review.

Dear Chatnalin_Iris, Thank you once more for taking the time to share your concerns. We are truly sorry to hear about your experience and understand how upsetting it can be to misplace a valuable item. Please be assured that guest safety and security are our top priorities. Following your report, we conducted a thorough internal investigation. Our housekeeping team followed standard check-out inspection procedures, and at the time of cleaning, no AirPods were found in the room. As you had concerns regarding the possible location of the item, you decided to involve the local authorities. We have fully cooperated with the police and provided all necessary assistance during their investigation. While we understand your frustration, we must emphasize that there is no evidence to support the claim that the item was taken by our staff. We are committed to transparency and fairness, and we will continue to support the investigation should further information come to light. Thank you as well for your second review and for taking the time to explain the situation further as posted on another platform. We regret that this incident has impacted your perception of our hotel. We remain committed to maintaining high standards of honesty and integrity in all aspects of our service. Sincerely, Farouk Zourdani General Manager

Great hotel with helpful staff

Ocena na stronie TripAdvisor 5.0/5

Liene Z Opinia zatwierdzona w TripAdvisor

Good Hotel. Clean rooms and nice service. Reasonable breakfast. Beach only few minutes away from the hotel and very nice pool area. Special thanks to Mr Farouk Zourdani (hotel manager) and bar staff Aof, Tik and Yord.😊 Thank you all the hotel staff for hospitality and good experience.

Dear 554lienez, Thank you very much for your kind review and for choosing to stay with us at ibis Phuket Patong. I’m truly grateful for your special mention. It was a pleasure having you with us. I'm also delighted to hear that you enjoyed our clean rooms, breakfast offerings, pool area, and the friendly service from our team. I will be sure to pass along your appreciation to Aof, Tik, and Yord as well. We look forward to welcoming you back again soon for another relaxing stay. Sincerely, Farouk Zourdani

Second stay

Ocena na stronie TripAdvisor 5.0/5

curly62 Opinia zatwierdzona w TripAdvisor

My second stay at Ibis Patong with family. We found the staff to be outstanding. Fast check in and out and always helpful. The issues we had was with the rude obnoxious Russian guests who were also in the hotel. Never have I seen such rudness towards the staff and other guests. Obviously manners are not taught in Russia. I've been travelling to Thailand for over 17 years and I've never seen this type of behaviour. Hats off to the staff for putting up with their vulgarity. The hotel itself is a great place in a great location, pity the guests didn't appreciate it.

Dear curly62, Thank you for returning to Ibis Phuket Patong and for sharing your experience. We truly appreciate your kind words about our team’s service, from the smooth check-in to their ongoing assistance throughout your stay. We regret to hear that your experience was affected by the behavior of other guests. Our team is committed to providing a welcoming and respectful environment for all visitors, and we appreciate your recognition of their professionalism. Your continued support means a lot to us, and we hope to welcome you and your family back for another enjoyable stay in the future. Sincerely, Farouk Zourdani General Manager

Great choice if you like Patong

Ocena na stronie TripAdvisor 4.0/5

annakP8702VH Opinia zatwierdzona w TripAdvisor

I stayed at Ibin Samui and Ibis Patong and I can recommend both hotels. About this one: number 1: staff. They go out of their way to make your vacation enjoyable. I would especially mention people at breakfast buffet and the manager, Ou. I am a celiac and initially they had no idea what gluten free entails but they quickly researched it and I had more than enough gluten free bread and cake for breakfast every day. They realized I am a tea drinker and once I asked for a lemon, they remembered and brought it every day for me w/o me having to ask. The manager is lovely. She apologizes for not speaking fluent English but I thought her English was really good. Number 2: it's clean though NOT a new place. Number 3: Patong location: close to the beach, the stores and restaurants. However, this being Patong - quiet it's not so think twice if you want to be away from the crowds. Breakfast is good.

Dear annakP8702VH, Thank you for your thoughtful and detailed review! We’re truly delighted to hear that you had such a positive experience at Ibis Patong. Your kind words about our team, especially our breakfast staff and Khun Ou, mean a lot to us—we always strive to provide the best possible service to make our guests feel welcome and well taken care of. We are also pleased that we could accommodate your gluten-free needs and that our team was attentive to your preferences. It’s great to know you appreciated our convenient location and cleanliness, even though the vibrant atmosphere of Patong may not be the quietest. We sincerely appreciate your feedback and recommendation, and we hope to welcome you back again in the future! Sincerely, Farouk Zourdani

Great deal for tourists in Patong

Ocena na stronie TripAdvisor 5.0/5

Nadya M Opinia zatwierdzona w TripAdvisor

My stay was really nice, the hotel was very clean, well equipped, nice design, brigh colours + good breakfast. It looks cosy and clean and is a good deal for its price. The location is perfect, next to the beach and all the shops. Team members are very friendly and welcoming, thanks to May especially.

Dear 42nadyam, Thank you for your kind review! We’re delighted to hear that you had a wonderful stay and enjoyed our clean and well-equipped hotel, as well as the bright design and breakfast offerings. It’s great to know that our location was convenient for you and that our team made you feel welcome, especially Khun May—we will gladly share your appreciation with her. We look forward to welcoming you back to Ibis Phuket Patong for another enjoyable stay! Sincerely, Farouk Zourdani

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 203 Liczba opinii 9.7/10 Lokalizacja
  • 1 424 Liczba opinii 5.7/10 Pokój
  • 3 205 Liczba opinii 9.3/10 Obsługa
  • 27 Liczba opinii 7/10 Internet
  • 1 129 Liczba opinii 9/10 Śniadanie
  • 710 Liczba opinii 2.8/10 Komfort
  • 608 Liczba opinii 7.6/10 Czystość
  • 578 Liczba opinii 8.6/10 Jedzenie

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