Grand Mercure Phuket Patong 5 gwiazdki

Obsługa hotelu jest bardzo przyjazna i otwarta na potrzeby gości. Na plus - przyjemne powitanie, pokój (choć mam uwagi), mały lounge, śniadania (tu także mam uwagi). W przypadku pokoju - upgrade do pokoju 144 był w porządku, choć nie byłem zadowolony z położenia pokoju. Niestety opalanie się czy korzystanie z basenu przy braku słońca jest problematyczna (pokój 144 ma takie położenie, że nigdy nie dochodzi tam słońce). Co do śniadań - brak ekspresów do kawy wygląda słabo. Dlaczego? Bo na espresso trzeba czekać kilkanaście minut... Śniadania, a właściwie obsługa, to chyba najsłabszy punkt hotelu.

Excellent location close to beach and shopping precinct. Found our room quite small for a pool side room and bed was very soft which made it uncomfortable. Had ants in our bathroom and complained to staff twice but no action was taken which was disappointing. The breakfast area was very good and catered for all types of breakfast requirements.

One of the most amazing experience. The staff was extremely friendly and courteous. The food was great and we had fun at the pool. The location could have been a tad better for accessing the beach. Though Shopping a d Bangla Street were walkable

Staff well notice my inconvenience concern with WIFI password such my long last name she immediately change my password to room mumber wich is more convenience. My room was upgrade to nice suite room and quite of welcome decorate. Bellman very halpful and well inform hotel facility.

great hotel, very clean and modern, staff are always help[ful and friendly greeting everyday with a big thai smile, the food was amazing and all round fantastic holiday and the transport was a good competitive price .

The room we were allocated had a nice outlook onto the pool and the bedroom was spacious and comfortable. The bathroom however had cracked tiles everywhere and the lighting was extremely poor. Couldn't do your make up in the room at all. The servicing of the room was hit and miss. Sometimes they provided you with soap etc and other times they didn't. The first few days they put a lot of effort in with litte animals ont he bed etc but after that the room servicing wasn't great, even though we ensured we tipped them every day...oh well. Those are the little things. They hotel had a great 2 for 1 cocktail/drinks offer in the pool bar and then in the Craft Lunge bar. The bar attendant/manager Dao was excellent in her service...so much we ate there three nights (good decent food t good prices) as the atmosphere was great and the cocktails amazing. The service at the pool bar was not so special. However we also had access to their premier lounge which offered a free afternoon tea everyday and the service there was great by everyone, especially Orn. all in all a good hotel with a little need of an upgrade in the bathrooms....

We stayed here for 2 nights . A beautiful hotel . Great staff and wonderful breakfast. We didn't get to use much of the pool but it looked amazing.we wish we had more time to stay here in Patong. Would definitely recommend staying here

Very nice hotel, staff was very friendly, all of them welcome you with a warm smile. Hotel was tidy and clean, environment was nice and relaxing. Breakfast have many kinds of foods and drinks, they also provide some fresh blend fruits and vegetables juices and local coffee. Location was good. Restaurants, convenient store, massage all u can find just next to your hotel. Let’s relax n 5 stars massage just 5 minutes walk. They also provide shuttle bus to big shopping mall, if not take shuttle bus, walk to Jungceylon shopping mall only take you 10 to 15 minutes. But hotel only provide buffet dinner on Mon, Wed and Fri, if they can provide dinner buffet everyday will be much better. Even though no dinner buffet when I stay. I will stay at this hotel again if I back to Phuket.

my first visit after 30 years, because I stay in BKK and other hotel in this group. Past few years and last year was in BKK and also enjoyed my stays very much, no different this time. As for this time around was a good relax time for us and have arrange our self a day trip to see the many changes in this tourist island and with and there are many new easy access location with great views. Sad to say there are not many authentic Thai food around. But we still enjoy our stay at Grand Mercure Phuket Patong. Will recommend to friends if they want to visit. Thank you to the hotel team. Cheers

The location at Phuket Patong was very good, convenient close to many food stall and 2 shopping mall. The staff were excellent and very friendly and helpful during check in & check out, special thanks Jiho Lee (Philip), front desk staff Mr. NOP and Sita for their help and services. Once again thank you. Calvin Chan

I really enjoyed my Stay at Grand Mercure in the middle of the Patong life. Once you are in the hotel, this is very quiet. What a pleasure to swim in the pool, and enjoy a drink. Very frienndly employees will take care of you during your stay.Rooms a modern and confortable bed. Very good breakfast. I also enjoyed the seefood buffet. I strongly recommand this hotel in Phuket.

Love the cooking class, and we do enjoy it very much. Love the BBQ seafood buffet at Bubbles. Love the seafood dinner at Bubbles. Love the friendly and helpful staffs. Love the pool access hotel room.

Excellent location great service and value for money. Lovely staff comfortable beds and plenty of toiletries. Bar pricey would recommend prices reduced and pool bar would be used more. Food in restaurant lovely and plenty of choice.

Luksusowy hotel w ktorym mozna wypoczac. Jestem bardzo zadowolony z podniesienia kategorii hotelu i darmowych sniadan, ktore byly bardzo bogate i smaczne. Obsluga hotelu bardzo przyjazna i zyczliwa. Jest to najlepszy z moich licznych wyjazdow pobyt.

I’ve gotten one of the best service ever. Especially as an Accor member, I feel like I’m super VIP. The room is also nice and the pool is clean and has warm and cold section. However, one thing I dont like is that the breakfast is not quite impressive as expected.