Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,071 件のレビュー

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39/9 Muen Ngern Road, Tri Trang Beach, Patong District Amphur Kathu, 83150 プーケット, タイ

説明

ホテルのその他の情報

  • 「豪華でロマンチックな雰囲気の中、受賞歴のあるタイのデザインをお楽しみください」

  • 「ドリンクがお得に楽しめるユニークなMyGlassパッケージをお試しください」

  • お子様も毎日楽しめるパッケージ、MyKidsもご用意しています

  • 「テーマに沿った3つのプール」

  • Indulge in a unique drink experience with MyGlass package & for little ones MyKids package.

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ホテル所在地

Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection

39/9 Muen Ngern Road, Tri Trang Beach, Patong District Amphur Kathu
83150 プーケット
タイ

GPS:7.881189, 98.278166

電話番号
ファックス +66 76 681 682

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,071 件のレビュー

トリップアドバイザーの評価  4.7/5  4,523 件のレビュー

Vacation

トリップアドバイザーの評価 5.0/5

Kaziwa F トリップアドバイザー認証口コミ

Amazing place for staying the service was good and also the swimming pools and the meal in restaurants and the staff especially Mr Elias and his staff

Refund Issues

トリップアドバイザーの評価 1.0/5

PaulJNicholson トリップアドバイザー認証口コミ

I recently stayed at Avista Hideaway and, for the most part, it was a really great stay. The hotel itself is lovely, the setting is beautiful, and the overall experience on-site was what you’d expect from a resort of this standard. Unfortunately, the experience has been significantly spoiled by the handling of the security deposit. On arrival, I was double charged — a security deposit was both pre-authorised and fully charged to my card. While I was initially assured this would be resolved, it’s now almost four weeks later and the pre-authorised amount is still being held. Despite multiple emails and follow-ups with the hotel team, I’ve had no resolution and no clear explanation as to why the funds haven’t been released. The responses have been slow and unhelpful, which is frustrating given this should be a straightforward issue. It’s disappointing that what was otherwise a very good stay has been let down by poor post-stay service and basic payment handling. Note to other travellers: if you stay here, I’d strongly recommend paying the security deposit in cash to avoid this issue.

Dear Paul, Thank you for sharing your feedback. We are delighted to hear that you enjoyed your stay and the resort’s beautiful setting. We sincerely apologize for the inconvenience caused by the security deposit. Please note that the pre-authorization process is managed by the bank and can sometimes take several days to be released. We take this matter very seriously and are reviewing our internal procedures to ensure a smoother and more transparent process for all our guests. Your patience and understanding are greatly appreciated, and we are thankful for your positive feedback regarding your overall experience. We look forward to welcoming you back for another memorable stay. Warm regards, Avista Hideaway Phuket Patong – MGallery Team

Great Food with Excellent Service

トリップアドバイザーの評価 5.0/5

Sasi K トリップアドバイザー認証口コミ

We had a wonderful dining experience at Vista restaurant. The food was delicious and the service was excellent. Special thanks to Vishal, Abu and the team who provided warm, attentive and professional service. Truly good food and great staff - highly recommended.

Dear Valued Guest, Thank you for your wonderful review. We are delighted to hear that you enjoyed your dining experience at Vista Restaurant and appreciated the attentive service provided by Vishal, Abu, and the team. Your kind recognition of our food and staff is greatly appreciated. We look forward to welcoming you back for another memorable experience soon. Warm regards, Avista Hideaway Phuket Patong – MGallery Team

Family trip

トリップアドバイザーの評価 5.0/5

Zaki T トリップアドバイザー認証口コミ

I loved my stay it was amazing and clean , breakfast was great, thanks to Ella for extending us one more week in nice room we will get back soon for sure. Room 820 was perfect.

Dear Zaki, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay, found your room comfortable and clean, and appreciated the breakfast. We will be sure to pass on your kind mention to Ella for her assistance—it means a lot to the team. We look forward to welcoming you and your family back soon for another memorable stay at Avista Hideaway Patong. Warm regards, Avista Hideaway Phuket Patong – MGallery Team

Excellent experience

トリップアドバイザーの評価 5.0/5

Sultanamu89 トリップアドバイザー認証口コミ

I would like to sincerely thank Faisal for his outstanding support during our stay. He was very kind, cooperative, and always willing to help. His positive attitude made a big difference.

Dear Sultana, Thank you for your wonderful feedback. We are delighted to hear that Faisal’s dedication and positive attitude made your stay so memorable. It is always our goal to provide attentive and thoughtful service, and your kind words mean a lot to our team. We look forward to welcoming you back to Avista Hideaway Phuket Patong – MGallery. Warm regards, Avista Hideaway Phuket Patong – MGallery Team

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 833 件のレビュー 8.2/10 ロケーション
  • 1,616 件のレビュー 8/10 客室
  • 2,566 件のレビュー 8.8/10 サービス
  • 7 件のレビュー 6.5/10 インターネット
  • 892 件のレビュー 8.7/10 料理
  • 751 件のレビュー 8.4/10 雰囲気
  • 709 件のレビュー 7.2/10 設備
  • 636 件のレビュー 7.8/10 快適さ

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。