アヴィスタ ハイダウェイ プーケット パトン - M ギャラリー 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 504 件のレビュー

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説明

ホテルのその他の情報

  • 「豪華でロマンチックな雰囲気の中、受賞歴のあるタイのデザインをお楽しみください」

  • 「ドリンクがお得に楽しめるユニークなMyGlassパッケージをお試しください」

  • お子様も毎日楽しめるパッケージ、MyKidsもご用意しています

  • 「テーマに沿った3つのプール」

  • Indulge in a unique drink experience with MyGlass package & for little ones MyKids package.

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

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ホテル所在地

アヴィスタ ハイダウェイ プーケット パトン - M ギャラリー

39/9 Muen Ngern Road, Tri Trang Beach, Patong District Amphur Kathu
83150 プーケット
タイ

GPS:7.881189, 98.278166

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敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子利用可能なホテル
  • 快適なご滞在
  • エアコン
  • Wifi
  • 朝食
  • バー
  • 会議室

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  504 件のレビュー

トリップアドバイザーの評価  4.5/5  3,572 件のレビュー

2023エクセレンス認証

Had a great holidays- Thank you Avista Hideaway

トリップアドバイザーの評価 5.0/5

Prapatsorn T トリップアドバイザー認証口コミ

This resort is definitely 10/10. The landscape are so gorgeous, the staff are super friendly and courteous, the food is delicious at every outlet. Location is great too ! Facilities offered by resort are excellent too

Dear Guest, Thank you for sharing your fantastic experience at Avista Hideaway Patong MGallery! We're thrilled to hear that you had a great holiday and that you consider our resort a perfect 10/10. It's wonderful to know that you enjoyed the stunning landscapes, the exceptional friendliness and courtesy of our staff, the delicious cuisine across all our outlets, and the great location of our resort. We take pride in providing a memorable and seamless experience for our guests, and your positive feedback reinforces our commitment to excellence. We're pleased that you found our facilities to be excellent, as we strive to offer a wide range of amenities to enhance your stay. Your kind words mean the world to us, and we can't wait to welcome you back for another amazing experience. If you have any specific preferences or requests for your next visit, please don't hesitate to let us know. We're here to make your future stays just as outstanding. Thank you for choosing Avista Hideaway Resort for your holiday, and we look forward to serving you again in the near future. Warm regards, Manish Pratap General Manager

A 5 Star resort with few issues

トリップアドバイザーの評価 4.0/5

TC2804 ファミリー - トリップアドバイザー認証口コミ

Absolutely courteous & helpful staff, Beautiful hotel, Good service but with few hiccups. We stayed there as a family with an infant and I would like to share my experiences. A 5 Star resort keeping up the promise when it comes to staff, service and amenities. Breakfast buffet was lavish, with few options for Indians as well. King size bed was really large more than an actual king size bed. Beautiful main pool but the river side pool has better views. Unlimited free water in the room. For one day my room was also upgraded to next category. Thanks to the staff for that. The rooms were good but I would not say stunning but yes better than average. No carpets and not very insect free. They have buggy to go from one place to another though the main restaurant was not completely accessible by buggy, you have to climb a few stairs for that. Cons: Resort is not infant stroller or old age friendly, it has a lot of stairs and buggy does not go everywhere. I took half board assuming it would be a buffet but it was not. Moreover it was just up to any three dishes per person. This was not what I expected but probably I won't blame the resort completely on this, maybe I booked via the travel agent MMT and the info was not given correctly. But the most disappointing and shocking incident which happened was that, the resort assumes that with half board customers won't drink water. Why would I say that ? When I had half board food in the restaurant, I took water and I had to pay that money extra while checking out. I asked if it is not free, they said the free water is only available for rooms. This was really strange and pathetic for a resort of that stature. This is the only reason I am reducing one star from the ratings. Management should actually take this point in consideration and amend this. But overall it was a good stay and I would also like to mention the names of people who went out of the way to help us. Kudos to Du, Rizma, and two Indian waiters who were present at the main restaurant during dinner time. ( Sorry I forgot the name)

Dear Guest, Thank you for taking the time to provide us with valuable feedback about your recent stay at Avista Hideaway MGallery. We sincerely appreciate your detailed review and the opportunity to address your experiences. We are delighted to hear that you found our staff to be courteous and helpful. Our team takes pride in delivering excellent service, and it's rewarding to know that they went out of their way to make your stay memorable. We'll make sure to pass on your kind words to Du, Rizma, and the Indian staff in the main restaurant. It's also great to hear that you enjoyed the lavish breakfast buffet, the spacious king-size bed, and the beautiful main pool with its stunning views. We are continuously working to improve our guests' experience, and your feedback helps us in that regard. We apologize for any inconvenience you faced with the resort's layout, especially regarding accessibility for infant strollers or those with mobility concerns. We appreciate your feedback on the half-board meal plan and will work on providing clearer information to avoid any misunderstandings in the future. Regarding the issue with water charges, we sincerely apologize for the disappointment you experienced. We will review our policies and communication to ensure that such misunderstandings do not occur in the future. Your feedback is invaluable in helping us improve our services. We are grateful for your overall positive review, and we hope that you will give us another opportunity to provide you with an even better experience in the future. Please do not hesitate to reach out to us directly if you plan to return, and we will do our best to ensure a seamless and enjoyable stay. Once again, thank you for choosing our resort, and we look forward to welcoming you back in the future. Warm regards, Manish Pratap General Manager

SUPERB FOOD

トリップアドバイザーの評価 5.0/5

andrew p トリップアドバイザー認証口コミ

In addition to the wonderful hospitality we received at Avista Hideaway. The Vista Restaurant had great food to match. With the restaurant opening nice and early we were able to enjoy a savory meal while enjoying the nice landscape of Phuket to ourselves. Thank you Avista Hideaway Resort we will be back soon.

Dear Guest, Thank you so much for taking the time to share your wonderful experience at Avista Hideaway Resort! We are delighted to hear that you enjoyed both our hospitality and the culinary delights at The Vista Restaurant during your stay. Our team takes great pride in providing exceptional service, and it's fantastic to know that you felt well taken care of. We also appreciate your kind words about the beautiful landscape of Phuket, which makes dining at The Vista Restaurant even more special. We look forward to welcoming you back soon for another memorable stay. Your support means the world to us, and we can't wait to exceed your expectations once again. If you have any special requests or preferences for your next visit, please don't hesitate to let us know. We're here to make your next stay with us even more superb! Warmest regards, Manish Pratap General Manager

Perfect stay at Avista Hideaway 😊

トリップアドバイザーの評価 5.0/5

Passenger54367613308 Couples - トリップアドバイザー認証口コミ

The most romantic stay of my life at Avista Hideaway. I approached the hotel a few days before arrival and asked for their help as I wanted to propose to my girlfriend. Not only did they help me, but they made sure our stay was unforgettable from start to finish. My girlfriend birthday/ proposal was so perfect. We will be back for our anniversary again next year! The team has helped to make our stay the most memorable trip yet to date.

Dear Guest, Thank you so much for taking the time to share your wonderful experience at Avista Hideaway. We are absolutely thrilled to hear that your stay with us was the most romantic of your life and that we could play a part in making your girlfriend's birthday and proposal so perfect. Our team is truly dedicated to ensuring that every guest's stay is unforgettable, and it warms our hearts to know that we succeeded in creating such special memories for you both. We can't wait to welcome you back for your anniversary next year and continue to be a part of your journey together. If there is anything more, we can do to enhance your future stays, please don't hesitate to reach out. We look forward to celebrating with you again. Warmest regards, Manish Pratap General Manager

Amazing experience

トリップアドバイザーの評価 5.0/5

Julyparis75015 Couples - トリップアドバイザー認証口コミ

We had a pleasant time in this establishment. made perfect by Jag, anisha. top management and staff. well maintained and exotic hotel I recommend this hotel and we look forward to coming back soon Mr Asri et July

Dear Mr. Asri and July, Thank you so much for taking the time to share your wonderful experience at Avista Hideaway Patong MGallery. We're thrilled to hear that you had a pleasant and amazing time during your stay with us. We're particularly delighted that Jag and Anisha, as well as our entire management and staff team, made your visit perfect. Providing exceptional service and ensuring our guests have a memorable experience is our top priority, and it's heartwarming to know that we've met your expectations. At our well-maintained and exotic hotel, we strive to create a comfortable and luxurious environment for our guests, and it's rewarding to hear that we've succeeded in doing so during your visit. We truly appreciate your recommendation, and we can't wait to welcome you back soon. Whether it's for another relaxing getaway or a special occasion, we'll be here to make your stay just as amazing as this one. Once again, thank you for choosing us, and we look forward to hosting you again in the near future. Warm regards, Manish Pratap General Manager

との提携 TripAdvisor

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