グランド メルキュール プーケット パトン 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,253 件のレビュー

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ホテル所在地

グランド メルキュール プーケット パトン

1 Soi Rat U Thit 200 Pi 2, Patong, Kathu
83150 プーケット
タイ

GPS:7.888059, 98.29618

アクセスと交通機関

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敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

BUBBLES

The restaurant serves a wide breakfast (from 06:30 to 10:30) which includes freshly brewed coffee and homemade bakeries. It has an a la carte menu which includes authentic Thai, European and Asian cuisine, such as homemade pastas and Chinese noodles.

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実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,253 件のレビュー

トリップアドバイザーの評価  4.6/5  3,713 件のレビュー

2024エクセレンス認証

Very Friendly and Attentive Staff !!

トリップアドバイザーの評価 5.0/5

Rana T トリップアドバイザー認証口コミ

The Location is very convenient in Patong Beach proximity, and near all shops, cafes, street market. Advisable for families, nice pool, kids play area, spa… all services and facilities in the hotel are welcoming! The beds were very comfortable, the breakfast was diverse, the service and staff are very friendly and attentive! Special thanks to Moo, Pear and Kai and all the others, everyone is amazing in this hotel 😊 … and they got me a special cake to my room for my birthday, it was super delicious chocolate mousse!!

Location unmatched - Property could use a little TLC

トリップアドバイザーの評価 4.0/5

Jesse W トリップアドバイザー認証口コミ

You can’t really get any better location in Patong. As a travel agent I’ll be a smidge critical/honest as there would be some changes I’d like to see when further recommending this stay above others. I have stayed now in 3 properties in Patong. The rooms you can see may have started high quality but definitely need some maintenance to bring it back up to scratch. Some of the paintwork, cabinetry and general quality needs to be brought back up. Just a simple handyman & painter visit to each room. Don’t get me wrong, they’re fine but not at the 5 star level you’d expect. The lobby, dining areas and pool are stunning, but the walkways are where it ends - some lighting and decor may bring some more life. A swim out room is highly recommended, this time I went for a standard and the walk was that bit longer and only ended up swimming a couple times compared to what we would have done if we had a swim out room. FB Tan Fam was great in the morning refilling my drinks and was very polite. Overall I would stay here again, in a swim out room and recommend breakfast included

Excellent service

トリップアドバイザーの評価 5.0/5

BELINDA C Couples - トリップアドバイザー認証口コミ

Great hospitality stayed for my birthday and they went way above and beyond for my special day. Breakfast is amazing great service with my morning coffee. We will definitely be coming back for another trip, So close to everything and the beach which we love.

Dear BELINDA C, Thank you very much for your amazing review! We are thrilled to hear that you impressed our excellent service, great hospitality and made your birthday more special. We look forward to welcoming you back for another memorable stay. Grand regards, Guest Experience Team Grand Mercure Phuket Patong

Great staff

トリップアドバイザーの評価 5.0/5

Journey52536768624 トリップアドバイザー認証口コミ

The room was great with good AC quality, a comfy bed and the staff were very kind and I would like to thank Ryan for being very attentive and having a great attitude while serving while we were dinning at the Bubbles restaurant. But I would like better lighting in the room as the lighting wasn't enough

Dear Journey52536768624, Thank you very much for your wonderful review! We are thrilled to hear that you enjoyed your stay and appreciated the attentive service from Ryan at Bubbles restaurant. Your suggestion for better lighting in the room is valuable, and we will certainly consider it as we strive to enhance our guests' experience. We look forward to welcoming you back for another great stay soon! Grand regards, Guest Experience Team Grand Mercure Phuket Patong

Grand Mercure Phuket Patong

トリップアドバイザーの評価 5.0/5

Mark E トリップアドバイザー認証口コミ

Grand Mercure Phuket Patong is a remarkable resort, made even more special by its warm and welcoming team. From the moment we arrived, we felt truly at home. Returning after two years, it was heartening to see familiar faces from our last stay, adding to the sense of comfort and hospitality. Our Sunday evening arrival was met with a seamless check-in at the Business Centre. After receiving our keys, we were escorted to our Villa, where the food and beverage team greeted us with Ruam-Mit, a traditional Thai dessert—a refreshing and delightful start to our holiday. The resort offers a variety of rooms including deluxe rooms, pool access roomssuites and Villas. Our spacious two-bedroom villa features a private plunge pool, along with thoughtful amenities such as tea and coffee making facilities, a fridge, microwave, and mini bar, ensuring every convenience is at hand. Breakfast is an abundant spread of both Western and Eastern flavours, catering to all tastes. The resort’s dining options—from restaurants to cafes and bars—ensure that guests are never short of delicious choices. For a lighter option, the Tapas at the Craft Lounge are a must-try. Dao and her team provide exceptional service, always ensuring our drinks are topped up and that we feel truly valued. Happy hour, running from 6 PM to 8 PM, offers 2-for-1 drinks, adding to the lively atmosphere. On Tuesday evenings, live music fills the Craft Lounge, creating a relaxed and welcoming environment—largely thanks to Dao and her attentive team. Conveniently located near OTOP Market, the resort grants easy access to a variety of clothing, fashion stalls, food vendors, and bars. Additionally, the hotel operates a shuttle service to Jungceylon and the beach area twice daily. While both are within walking distance, the shuttle offers a comfortable escape from the tropical heat, though it is a one-way service. Grand Mercure Phuket Patong effortlessly blends luxury, convenience, and heartfelt hospitality, making every stay an unforgettable experience.

Dear markeY1767PT, Thank you very much for sharing your delightful and remarkable experience at Grand Mercure Phuket Patong. We are really thrilled to hear that you felt at home during your stay and enjoyed the warm hospitality from our team, especially upon your return after two years. It is gratifying to know that the seamless check-in and the traditional welcome dessert contributed to a memorable start to your holiday. We appreciate your kind words regarding our spacious villas and the variety of amenities provided. It is our goal to ensure every comfort is at hand for our guests. We are also pleased that you enjoyed our breakfast offerings and the dining experiences throughout the resort, particularly the Tapas at the Craft Lounge and the vibrant atmosphere during happy hour. Your compliment regarding the shuttle service is valuable, and we are glad you found it a convenient option. Thank you very much once again for your wonderful review. We look forward to welcoming you back for another unforgettable stay. Grand regards, Guest Experience Team Grand Mercure Phuket Patong

との提携 TripAdvisor

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