ノボテルプーケットリゾート 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 276 件のレビュー

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Kalim Beach Road, PATONG, タイ
83150 プーケット
タイ

GPS:7.907879, 98.297639

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実際の宿泊者100%の認証口コミ

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確認済みレビュー アコーホテルズ  4.1/5  276 件のレビュー

トリップアドバイザーの評価  4.5/5  5,022 件のレビュー

2023エクセレンス認証

Novotel you're the best

トリップアドバイザーの評価 5.0/5

Excursion45019935544 ファミリー - トリップアドバイザー認証口コミ

Thank you so much to Novotel❤️. Thanks for the warmth and you guys have an amazing hotel and staff. Especially for Cathrine (sport depart) You're very kind person, brave and responsible person, thank you so much for helping us & our son is happy & enjoy to meet you. Hope ur internship goes well❤️ see you in Indonesia i can't wait to see you Rin and for Novotel we will back. 谢谢你为我做的一切✨

Dear Excursion45019935544, Thank you for making the family trip at Novotel Phuket Resort and stay with us in creating a fantastic memories with all of us. We thank you for your feedback following your stay and I am glad to hear that Khun Catherine, Khun Rin went out of her way to make your stay extra special. Rest assured that I have already shared the review with them. I believed that through your feedback, a lot of potential travelers will be able to imagine the type of experience they can have with us and will hopefully convince them to do the same choice than yours; thanks to you :) Thank you very much again for choosing and wish you to enjoy the remain of your holiday on your next destination. Cordially, Edward Chen Room Division Manager

Genuine hospitality

トリップアドバイザーの評価 5.0/5

Zaannaaa トリップアドバイザー認証口コミ

Spacious rooms, good views and genuine staffs. Special mention to Rin (Sports dept) and Mad (Sports dept) for being thouughtful and kind towards us and our young kids. Thanks to them, it will be a special memory for the kids. Best experience so far on our trip!

Dear Zaannaaa, Greetings from Novotel Phuket Resort! We appreciate you taking the time to tell us about your experience with us. It is important to us that our guests have a pleasant holiday, therefore we are delighted by your feedback and that your children have brought back some wonderful memories. Khun Rin and Khun Mad are pleased to know that their efforts have been recognized. Thank you for sharing this wonderful review of our hotel, and we hope to see you again in the not-too-distant future. Best regards, Guest Experience Team

Good service from FO department

トリップアドバイザーの評価 5.0/5

Odyssey15174913778 トリップアドバイザー認証口コミ

Novotel Phuket resort is the most beautiful hotel in Patong that I ever seen, their staff are really helpful and so kind especially Komang, Stella, Fah and Nook. I will come back again here soon to enjoy this amazing hotel. Thank you so much.

Dear Odyssey15174913778, Thank you for taking the time to share your recent experience at the Novotel Phuket with us. First of all thank you for sharing those kinds of words with us and letting us know how much your holiday went well along with our fantastic FO team. Your review has been sharing on our board so it can motivate them to keep up the good work. Such feedback really makes their day. They are sending you their best regards. While we often tell them how good they are, the utmost compliment like yours have definitely much more impact so thank you so much for your great feedback which really make the team feel very proud. We look forward to welcoming you again to Novotel Phuket, your second home in Thailand again. Edward Chen Room Division Manager

Good experience in phuket

トリップアドバイザーの評価 5.0/5

Adventure44816292345 Friends getaway - トリップアドバイザー認証口コミ

This hotel is very nice to take a relax, with good facilities, room was clean and quiet,service very nice especially the staff from reception (Fah) she very friendly and help us a lot to find a good place to relax that made us had a good time and good experience in phuket thank you so much fah

Dear Adventure44816292345, Thank you for taking the time to share your recent experience at the Novotel Phuket with us. We are delighted to hear that you enjoyed our amazing and relaxing times with us. Thank you so much for the vote of confidence and to share your feedback about your stay and in particular about our outstanding staff Fah who keep amazing by the number of comments she is getting from our guest. I went to congratulate her personally as she not only doing great work but also take the time to discuss with you, which is amazing. We look forward to welcoming you again to Novotel Phuket, your second home in Thailand again. Edward Chen Room Division Manager

I really love this hotel

トリップアドバイザーの評価 5.0/5

Pioneer52623419232 Solo travel - トリップアドバイザー認証口コミ

I really love this hotel ,the room was very clean and the bed comfortable. The staff from reception her name is Fah ,she was very friendly and helpful in showing us to our room and making sure we settled in ok and she so nice and had a beautiful smile everyday. The breakfast was good. If you want to stay at a good hotel and good service i was recommend this hotel.

Dear Pioneer52623419232, Thank you for taking the time to share your recent experience at the Novotel Phuket with us. We are delighted to hear that you enjoyed our amazing and relaxing times with us. It is always a pleasure to read reviews like this and makes us proud to be love what we doing, as I know the team has worked extremely hard to create a resort "that guest enjoy every moment". It appears in your case we were just what you were looking for and I took great delight in reading your comments to the team. Thank you so much for mentioning our team members, Fah who looked after your stay and provided top-notch service mindset with care, I will ensure their efforts are properly recognized. We are very happy to hear that we were able to take good care of you. We look forward to welcoming you again to Novotel Phuket, your second home in Thailand again. Edward Chen Room Division Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 350 件のレビュー 7.1/10 客室
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  • 113 件のレビュー 5.2/10 快適さ
  • 101 件のレビュー 6/10 清潔さ
  • 70 件のレビュー 4.7/10 お値打ち度

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