Avista Grande Karon Resort & Spa Phuket - MGallery Collection 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.7/5 996 görüş

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Avista Grande Karon Resort & Spa Phuket - MGallery Collection - Image 4

Açıklama

Otel ekstraları

  • "Most modern and spacious rooms in Karon Beach, Phuket, starting 53 Sqm. Spread out & unwind."

  • "Memorable moments featuring Phuket-style High Tea, Thai cooking class & floating breakfast"

  • "Prime location, just a 2 minute walk to white sandy Karon Beach and Kata shopping center"

  • "Enjoy Fun-filled activities & kids meals with MyKids package - a family friendly atmosphere".

  • "Romantic dining at CHAR'D Grill & Portosino Restaurant- Phuket's Popular Dining Destinations"

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Otelin konumu

Avista Grande Karon Resort & Spa Phuket - MGallery Collection

38 Soi Luang Phor Chuan Soi 1, Karon District, Amphur Muang
83100 PHUKET
Tayland

GPS:7.831347, 98.296693

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.7/5  996 görüş

TripAdvisor Derecesi  4.8/5  3.141 görüş

2025 mükemmeliyet sertifikası

Poor room cleaning

Tripadvisor puanı 4.0/5

P4133GFjuliak TripAdvisor onaylı yorum

Overall, the hotel is not bad; everything went well at reception, both upon arrival and departure. The restaurant is also good, the only thing is that you have to ask boiled eggs, it is not on the tables with all meals. you have to ask for them every time. Not everyone knows this, and many of guests kept asking us, "Where do you get hard-boiled eggs?" In all hotels, they're just there for you to grab. It's very strange for Thailand that there's no red fish for breakfast, no Benedict with Salmon. What I really didn't like was the room cleaning. It was just awful. One maid cleaned more or less, but the others either didn't bring towels, we were left without towels, or didn't bring tea and coffee, and no one washed the coffee table at all. The bed linen was all stained. We met a family from Canada, and they had a big fight about it right there. The hotel isn't cheap, 5*. You need to maintain the standard, hold meetings, and teach them how to clean rooms.

Dear Julia K, Thank you for sharing your feedback with us. We are pleased to hear that your experience at reception and in the restaurant was positive, and we truly appreciate your input on the breakfast options. We will review the availability of boiled eggs and consider adding more variety to the breakfast. However, we sincerely apologize for the issues you experienced with room cleaning. This does not meet the high standards we strive to provide, and we are deeply concerned by your comments. Please rest assured that we will address this matter with our housekeeping team, ensuring better attention to detail, including towels, tea/coffee supplies, and cleanliness of the room. We will also take steps to ensure that our team is properly trained to maintain the quality of service expected at a 5-star hotel. We value your feedback as it helps us improve, and we hope to have the opportunity to welcome you back for a much-improved experience in the future. Sincerely, Rahul Singh Hotel Manager

The best hotel

Tripadvisor puanı 5.0/5

Fatima L TripAdvisor onaylı yorum

We stay at Acosta Grande Karon! This hotel very good service and great hospitality from staff especially lobby staff Sun Rena

Dear Fatima L, Thank you so much for your wonderful review! We are thrilled to hear that you had such a great experience at Acosta Grande Karon. It’s fantastic to know that our staff, especially Sun and Rena at the lobby, made your stay even more enjoyable with their excellent service and hospitality. We truly appreciate your kind words and hope to welcome you back for another amazing stay in the future. Sincerely, Rahul Singh Hotel Manager

Not 5*

Tripadvisor puanı 3.0/5

KBKBKBKBKBKB Couples - TripAdvisor onaylı yorum

Purportedly 5*, sorry but 3* at best. Dated, average facilities, disorganised staff, difficult to get bookings to dinners, spa, treatments etc, concierge not very helpful with outside activities etc. Completely overpriced for what you get. Try elsewhere.

Great!

Tripadvisor puanı 5.0/5

Chris M TripAdvisor onaylı yorum

Excellent, Kiril, Ali, Ying Ying, Mizu, and the rest of the team, from the front desk to breakfast to housekeeping , everyone was amazing.

Dear Chris M, Thank you so much for your amazing review! We are thrilled to hear that you had an excellent stay and that our team, including Kiril, Ali, Ying Ying, Mizu, and everyone else, made such a positive impact on your experience. Your kind words truly mean a lot to us. We will be sure to share your compliments with the entire team, and we hope to welcome you back for another wonderful stay soon. Sincerely, Rahul Singh Hotel Manager

Excellent stay at Avista Grand

Tripadvisor puanı 5.0/5

leahmerr TripAdvisor onaylı yorum

The customer service at Avista Grand is one of the best we’ve experienced. The staff are very attentive and friendly. The food at all times of the day was excellent and very good quality. We especially enjoyed chard lobster & steak! My husband also loved having curry for breakfast. The hotel is in a great location, it can be busy and noisy on the main road through Karon but the hotel is set back. Our room was spacious and had great views of the sea. Thank you especially to Mr Singh & Mr Shishir for making us feel welcome!

Dear Leahmerr, Thank you for taking the time to share your wonderful feedback regarding your recent stay at Avista Grande Karon Resort & Spa. We are thrilled to learn that you found our customer service exemplary and that our team made you feel welcome. It is also gratifying to know that you enjoyed the quality of food, particularly the lobster and steak, as well as the breakfast curry. We appreciate your comments about our location and spacious rooms with beautiful sea views. Your acknowledgment of our staff, especially Mr. Singh and Mr. Shishir, is highly valued and will be shared with them. We look forward to welcoming you back again for more unforgettable moments in the future. Sincerely, Rahul Singh Hotel Manager

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 1.048 görüş 9.4/10 Konum
  • 1.518 görüş 8.8/10 Oda
  • 1.986 görüş 9.3/10 Hizmet
  • 15 görüş 5.9/10 Wifi
  • 842 görüş 8.7/10 Yemek
  • 810 görüş 9.1/10 Kahvaltı
  • 653 görüş 8.8/10 Havuz
  • 645 görüş 9.1/10 Otel Ambiyansı

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