Novotel Münster City 4,5 étoiles

Note Avis clients (Note ALL) 4.5/5 1 285 avis

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Description

Les plus de l'hôtel

  • Près de la gare principale, du centre-ville et d'un parking avec bornes de recharge en face

  • 117 chambres modernes avec Smart TV et climatisation

  • Sauna et espace fitness au 6ème étage

  • 6 salles de conférence avec lumière du jour et concept Novotel Premium Meeting

  • Restaurant Gold & Brown servant des plats californien et des en-cas

Nos hébergements

Réserver cet hôtel

Localisation de l'hôtel

Novotel Münster City

DEPUIS STEUBEN STR. 4 A 6
48143 MUENSTER
Allemagne

GPS:51.954876, 7.632117

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Animaux acceptés
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre
A proximité
  • Parking

GOLD & BROWN

L'équipe de cuisine du bar et restaurant Gold & Brown vous régale dès midi avec une cuisine californienne et urbaine. Repas équilibrés, boissons fraîches et menu enfant pour tous les goûts.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.5/5  1 285 avis

Bof!

Note Avis clients 2.5/5

Francois En famille - Avis confirmés ALL

Dear Francois-David J., Thank you for your feedback. We apologize for the inconveniences you experienced, including the missing shower gel, early housekeeping visit, maintenance issues, and difficulties with Google TV. Your comments are invaluable, and we are addressing each point to enhance our services. Especially for Screen Mirroring with Google TV: Regarding the inability to mirror your smartphone content to Google TV, ensure both your smartphone and the TV are connected to the same Wi-Fi network. For Android devices, you can use the built-in casting feature or the Google Home app to cast your screen. For iOS devices, certain apps support casting to Google TV, but full device mirroring may require additional steps or third-party applications. We hope to welcome you back for a more seamless stay. Warm regards, Gökhan Mahmutoglu Duty Manager

Absolument pas 4 étoiles !

Note Avis clients 0.5/5

Anonyme Professionnel - Avis confirmés ALL

Dear Mr. G., Thank you for taking the time to share your detailed feedback with us. We deeply regret that your experience did not meet the standards we strive to provide for our guests. The situation at the reception and the handling of the late-night fire alarm were far from what we aim for, and we sincerely apologize for the inconvenience caused. Please be assured that the safety and comfort of our guests are our top priorities, and we take them very seriously. We are available around the clock to ensure a safe and secure environment, and we will be addressing this incident with our team to ensure we handle such situations more effectively in the future. Additionally, we have taken note of your comments regarding the room setup and the missing amenities. Your feedback is invaluable, and we will use it to make improvements where needed. We apologize for the lapses in service and hope that you will give us the opportunity to welcome you again and provide you with the experience you deserve. Sincerely, Gökhan Mahmutoglu Duty Manager

Proximité idéale des principaux intérêts touristiques

Note Avis clients 4.0/5

Hp En famille - Avis confirmés ALL

Dear Mr. P., Thank you for your feedback! We’re delighted you enjoyed our location and found our team welcoming. However, I’m sorry to hear that a few details in your room didn’t meet your expectations. That’s certainly not up to our usual standards, and we appreciate you letting us know. We’ll make sure to address these points right away. We’d love to have the chance to welcome you back soon and provide the flawless experience you deserve. Sincerely, Gökhan Mahmutoglu Duty Manager

situé en green zone

Note Avis clients 2.0/5

Vincent En famille - Avis confirmés ALL

Dear Vincent A., Thank you for taking the time to share your feedback. We sincerely apologize that your room was not ready upon your arrival after such a long journey, which understandably disrupted your plans. We fully appreciate your disappointment and take your comments very seriously. Regarding the green zone sticker, we regret that this information was not communicated to you in advance. We will ensure that we improve the clarity of this information on our website to prevent such inconveniences in the future. We hope to have the opportunity to welcome you back and provide you with an experience that meets your expectations. Sincerely, Gökhan Mahmutoglu Duty Manager

Bien situé, staff très gentil

Note Avis clients 4.5/5

Cornelia M. H. En famille - Avis confirmés ALL

Dear Cornelia M. H., Thank you very much for your feedback. We are delighted to hear that you appreciated our convenient location and the friendliness of our staff. We apologize for the misunderstanding regarding the rate upon your arrival. We are glad to know that it was resolved the next day with the day staff. Your satisfaction is our priority, and we always strive to make your stay enjoyable. We look forward to welcoming you back soon. Kind regards, Gökhan Mahmutoglu Duty Manager

D'autres internautes évaluent notre hôtel

  • 560 avis 9.4/10 Site
  • 827 avis 8/10 Chambre
  • 698 avis 8.5/10 Service
  • 25 avis 4.3/10 Internet
  • 495 avis 8.4/10 Petit déjeuner
  • 280 avis 8/10 Propreté
  • 165 avis 5.8/10 Repas
  • 113 avis 4.7/10 Qualité/prix

Dispensé par Trustyou

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