Mercure Darwin Airport Resort 4 gwiazdki

Ocena klientów (Ocena ALL) 4.0/5 Liczba opinii: 1 218

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Mercure Darwin Airport Resort - Image 1
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1 Sir Norman Brearley Drive, 0812 DARWIN, Australia

Opis

O hotelu

  • 300 metres from Darwin International Airport, 24 hour airport shuttle service

  • 181 modern rooms suitable for leisure and business travel, set in tropical gardens

  • Hotel Restaurant and Bar, modern Australian cuisine blending flavours of the NT and Asia

  • 2 meeting rooms with modern decor and natural light

  • Relaxing lagoon style swimming pool with sunlounges

Nasze pokoje

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Lokalizacja hotelu

Mercure Darwin Airport Resort

1 Sir Norman Brearley Drive
0812 DARWIN
Australia

Pozycja GPS:-12.404874, 130.879934

Telefon
Faks +61 8 8920 3344

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Cossies Poolside Bar and Bistro

With views of the landscaped gardens and lagoon pool, the relaxed atmosphere at the newly renovated and rebranded Cossies Poolside Bar and Bistro takes advantage of our tropical location with indoor and outdoor dining options.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.0/5  Liczba opinii: 1 218

Ocena TripAdvisor  3.5/5  Liczba opinii: 956

Seamless

Ocena na stronie TripAdvisor 5.0/5

James S Opinia zatwierdzona w TripAdvisor

First time staying back at the Mercure post renovations, check-in was seamless and the new check in area looks amazing. Staff from check-in to check out were fantastic, I was lucky enough to stay in one of the newly renovated pool villas , clean, very modern and bed was extremely comfortable , having my own private pool through another NT heat wave was the highlight of my stay .

Dear James, Thank you for your wonderful feedback! We’re delighted to hear you enjoyed your stay in one of our newly renovated pool villas and found the private pool a perfect escape from the NT heat. It's great to know our team made your experience seamless from check-in to check-out. We look forward to welcoming you back for another fantastic stay! Best regards, Novotel, Mercure and Ibis Darwin Airport

Excellent front of house staff

Ocena na stronie TripAdvisor 5.0/5

Kara S Rodziny - Opinia zatwierdzona w TripAdvisor

Outstanding service from front desk when our flight out of Darwin was cancelled. The team were friendly, patient and went above and beyond. Thank you to the front desk staff for your help and kindness. Pools were great, had a great meal at Cossies and free shuttle to and from airport saved us a hot walk and was very efficient.

Dear Kara S, Thank you so much for your lovely review and for recognizing our front desk team! I’m delighted to hear that they were able to provide excellent service during such an unexpected situation. Our goal is to make our guests feel welcome and supported, and it’s fantastic to know the team went above and beyond to assist you. I’m also pleased to hear that you enjoyed our pool, your meal at Cossies, and the convenience of our shuttle service. Your feedback truly brightens our day and motivates us to continue delivering memorable experiences. We hope to have the pleasure of welcoming you back on your next visit to Darwin!

Not the experience I was looking for

Ocena na stronie TripAdvisor 1.0/5

diannewhite00 Opinia zatwierdzona w TripAdvisor

I had a day to kill between flights thought I’d relax at the airport hotel. Disappointing end to an amazing holiday in the Kimberley. Toilet had an issue in the room, sure these things happen but it’s how the issue is handled was the problem. I was told to pack up they’d allocate another room. Ready to move someone else comes and decides to try and fix the loo, after travelling all day not good. Loo couldn’t be fixed finally get another room. Offered complimentary breakfast and late checkout next morning. I checked with reception before going to break to confirm the complimentary breakfast in place. At breakfast place they had no knowledge of this, I had to explain and wait for them to confirm- frustrating and felt uncomfortable having to go through this in front of others waiting. Then housekeeping knock to ask why I haven’t vacated yet!!!!!

Dear Dianne, Thank you for taking the time to share your experience. I sincerely apologize that your stay did not meet expectations and for the inconvenience you encountered. It’s certainly not the experience we aim to provide. It’s disappointing to hear that the issue with the room and the communication regarding the breakfast offer were not handled properly, adding unnecessary stress to your time with us. I will personally review this with our team to ensure better coordination and understanding, so such issues don’t happen again in the future. Please feel free to reach out to me directly, and I’ll personally look after your booking to ensure a seamless and enjoyable experience. Best regards, Desi Korina Front Office Manager

39 Day Stay

Ocena na stronie TripAdvisor 5.0/5

Alan J Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

All aspects of my stay were very good. In particular staff were very friendly and courteous. In particular Macky at cafe was exceptional.

Dear Alan J, Thank you for your kind review! I’m delighted to hear that all aspects of your stay were very good and that our team made a positive impression. We take pride in providing friendly and courteous service, and it’s wonderful to know that Macky at the café stood out and made your experience exceptional. I will be sure to pass along your compliments to Macky and the rest of the team—they will be thrilled to hear your kind words! We look forward to welcoming you back again soon.

Pool villa is worth it

Ocena na stronie TripAdvisor 5.0/5

LadsDownUnder Friends getaway - Opinia zatwierdzona w TripAdvisor

Booked three rooms for our wedding. One room was the pool villa for us and two 1 bedroom apartments for our wedding party photo shoot. Upon arrival to our room we were greeted to a room full of surprises including wines, flowers and chocolates. Thank you to the staff for this very kind gesture. The pool villa is spacious with a nice bathroom, comfortable bed and a private pool looking over lush gardens. The food at the cosies restaurant was delicious. The gym is huge with a great selection of machines. Would highly recommend Mercure Darwin Airport to anyone travelling through Darwin or visiting the Top End.

Dear Damian, Congratulations on your wedding! We are thrilled that you chose to celebrate such a special occasion with us. It’s wonderful to hear that you enjoyed your stay in the pool villa and that our team could make your experience even more memorable with the surprise gestures. We’re glad that the villa, with its spacious layout and private pool, provided the perfect setting for your big day. It's also great to hear that you enjoyed the delicious food at Cossies and found our gym well-equipped. Thank you for your kind recommendation. We look forward to welcoming you back to Mercure Darwin Airport whenever you’re in the Top End again. Best wishes, Desi Korina Front Office Manager Novotel and Mercure Darwin Airport Resort

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 412 Liczba opinii 8.5/10 Lokalizacja
  • 898 Liczba opinii 5.8/10 Pokój
  • 714 Liczba opinii 6.9/10 Obsługa
  • 25 Liczba opinii 4.8/10 Internet
  • 370 Liczba opinii 8.6/10 basen
  • 311 Liczba opinii 4.7/10 Komfort
  • 276 Liczba opinii 5.1/10 Czystość
  • 212 Liczba opinii 4.6/10 Dobra oferta cenowa

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