Mercure Darwin Airport Resort 4 gwiazdki

Ocena klientów 4.1/5 Liczba opinii: 5 508

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Mercure Darwin Airport Resort
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+ 21 Usługi

O hotelu

  • 300 metres from Darwin International Airport, 24 hour airport shuttle service

  • 181 modern rooms suitable for leisure and business travel, set in tropical gardens

  • Hotel Restaurant and Bar, modern Australian cuisine blending flavours of the NT and Asia

  • 2 meeting rooms with modern decor and natural light

  • Relaxing lagoon style swimming pool with sunlounges

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Lokalizacja hotelu

Mercure Darwin Airport Resort

1 Sir Norman Brearly Drive
0812 darwin
australia

Tel: +61889203333

Faks: (+61)8/89203344

Zameldowanie od: 14h00

Wymeldowanie do: 10h00

  • Samolotem

    DARWIN INT W 0,3km / 0,19 mil - Bezpłatny transport

  • Pociągiem

    DARWIN TRAIN W 17km / 10,56 mil

Pozycja GPS:-12.404874, 130.879934

Usługi hotelowe

Cossies Poolside Bar and Bistro

With views of the landscaped gardens and lagoon pool, the relaxed atmosphere at the newly renovated and rebranded Cossies Poolside Bar and Bistro takes advantage of our tropical location with indoor and outdoor dining options.

Usługi w hotelu i w okolicy

Zameldowanie od: - Wymeldowanie do:

Podsumowanie

  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
Restauracje
  • Liczba restauracji: 1
  • Liczba barów: 1
  • Miejsce na grilla / piknik
    • BBQ / Picnic Area
  • Śniadanie
    • Breakfast à la carte Dodatkowa opłata
  • Obsługa hotelowa
    • Przekąski zimne
    • Gorące posiłki
Spotkania/Wydarzenia
  • Sale konferencyjne: 4
  • Centrum biznesowe
    • Self service business center
Udogodnienia dla niepełnosprawnych
  • Podjazd dla wózków
Obsługa i wyposażenie hotelowe
  • Informacje hotelowe
    • Liczba pokoi: 289
    • Liczba pokoi dla osób niepełnosprawnych: 5
    • Liczba pokoi rodzinnych: 0
    • Liczba pokoi łączonych: 0
    • Liczba pokoi dla niepalących: 289
    • 2 piętra
  • Języki, jakimi posługuje się personel hotelu
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel Dodatkowa opłata
    • High Speed internet Dodatkowa opłata
  • Klimatyzacja
    • Air Conditioning
  • Udogodnienia dla osób niepełnosprawnych
  • Całkowity zakaz palenia na terenie całego obiektu
  • Zameldowanie i wymeldowanie
    • Express check-out
  • Konsjerż
    • Concierge
  • Dostępne przybory biurkowe
    • Plugs and converters available on desks
Dojazd
  • Transfer
    • DRW
    • DARWIN INT
  • On Site Parking to all Guest
    • On site
    • Private
Centrum wellness
  • Mercure Lagoon Resort Pool
    • Na zewnątrz
    • Na miejscu
  • Fitness Centre
    • Na miejscu

Nasze pokoje

Conveniently located just a short distance from Darwin International Airport, Mercure Darwin Airport Resort offers spacious, well-appointed rooms amidst a lush tropical environment.

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 4

  • Maks. pojemność: 150 osoby

  • Maks. liczba uczestników bankietu: 120 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Mercure Darwin Airport Resort

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.1/5

Liczba opinii: 5 508

Ocena TripAdvisor 3.5/5

Liczba opinii: 876

Great resort with friendly staf and an amazing pool

Ocena na stronie TripAdvisor 5.0/5

881vanessaf 13/10/2021 Opinia zatwierdzona w TripAdvisor

We come here all the time, our home away from home. It’s the perfect staycation with the amazing pool and the great restaurant. You can sip cocktails in the pool and it’s great for families. Some rooms are renovated while others aren’t but whatever the room they are clean and have all the amenities you need. There is a room type to suit everybody. The restaurant is consistently good and they serve phenomenal coffee. We have never had a bad coffee. We will be back

A great stay at a great hotel

Ocena na stronie TripAdvisor 5.0/5

Albert L 27/09/2021 Opinia zatwierdzona w TripAdvisor

This was a highlight of my brief stay in Darwin. Although the hotel is situated at the airport it was only a $25 Uber trip away from the city centre but the hotel itself was so convenient and with the private pool it was really great while the room itself was a good size with all the convenience a person needs. Well done!!

Well located hotel for transit passengers

Ocena na stronie TripAdvisor 3.0/5

Eaa1947 17/09/2021 Opinia zatwierdzona w TripAdvisor

I am an Accor Platinum member but I had so much trouble checking in at the hotel in indescribable. We had not prebooked this property as we did not know our movements in NT. The young woman at reception was totally clueless. We told her of our Accor status and said to us she will get the best room and we will get our member discount. Well, the room she gave was just a standard room after she told us that she had given us an upgrade. To rub salt into the wound she charged us the standard rather than member rate. We went back to reception and she said she will give us a different room with an upgrade. The second room was exactly the same room with an extra bed thrown in which made the space even more acute. I got fed up and told her we will go somewhere else. She was totally clueless and the least could have done was to ask her manager for help, but no, “she knew what she was doing” and she will fix it up. I got fed up and then used my phone to book On Line with member discount but as I knew she would not be able to upgrade us, I booked the highest category room which clearly could not be upgraded further. We asked her about breakfast and dinner and she told us that breakfast was available at Mercure but for dinner we had to go over the road to Novotel and use the Chinese restaurant there which did not give 50% discount. We found out ourselves that the restaurant at Mercure was open, albeit with limited choices, so we did not have to go anywhere else. All in all a frustrating experience. The room itself is adequate but featureless. There is no soul to the room. The restaurant is adequate given COVID restrictions.

Hospital visit to Darwin

Ocena na stronie TripAdvisor 3.0/5

johndleo45 07/09/2021 Opinia zatwierdzona w TripAdvisor

We have staying at this hotel since it was built . When booking the night accomodation , the following promises were give , free bottle of wine on arrival , nothing . Bottled water on arrival . Nothing .no confirmation on booking . Under staffed after 6 pm at reception . Next morning we’re not interested in complaint .

OUTSTANDING

Ocena na stronie TripAdvisor 5.0/5

kevinrA3654GN Business - 19/07/2021 Opinia zatwierdzona w TripAdvisor

I love staying at the Mercure. The experience is sensational. Staff are very good. Rooms are of a very good standard. Food and drinks are first class. The whole package is perfect. The price of the rooms, food and drinks are very reasonable.

Dear kevinrA3654GN, We very much appreciate your comments regarding your stay at the Mercure Darwin Airport Resort. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another great stay with us. Kind regards, Erich Friedl General Manager Novotel and Mercure Darwin Airport

Great Pool.

Ocena na stronie TripAdvisor 3.0/5

meonaplane 18/04/2021 Opinia zatwierdzona w TripAdvisor

Good location, really nice pool. Staff not very friendly. Rooms dated, in need of some attention and a good clean. Bathroom was clean. Good place to stay as a starting point for top end holiday. Very understaffed

Dear Meonaplane, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Kind regards, Erich Friedl

Time for family

Ocena na stronie TripAdvisor 4.0/5

lynnirvine 29/03/2021 Opinia zatwierdzona w TripAdvisor

The Mercure lived up to our expectations in every way except that the hotel needs a renovation job. The little chalet we were accommodated in was clean and comfortable but very old. Carpets need replacing, louvres on windows did not work properly bathroom needs updating. However in saying this we enjoyed our stay and will be returning to the Mercure again next month.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Please know that we are currently working on upgrading our facilities which includes room renovations across the property. Sincerely, Kind regards, Erich Friedl

Friendly Staff, Room ok

Ocena na stronie TripAdvisor 3.0/5

deansS4172UY Business - 22/03/2021 Opinia zatwierdzona w TripAdvisor

I stayed in this room for a night on recent work trip at Darwin, The staff were great and at a first glance the place looked awesome, If found the room to be not as per the picture online, by this I mean the pictures made it look quite large and spacey. Overall the room were clean, the aircon worked well and were very quiet.

Hi deansS4172UY, Thank you for taking the time to provide your feedback! I am glad to hear you had a pleasant stay and we will take onboard your feedback. Thank you, Britt

Great people, Awesome Place to stay

Ocena na stronie TripAdvisor 5.0/5

gary00711 Business - 11/03/2021 Opinia zatwierdzona w TripAdvisor

From check in to check out, great service... the breakfast staff are amazing, rooms well appointed. Quality service and customer service AAA all the way at this venue. Gold and Platinum members taken care of

Thank you for your lovely review gary00711; I am delighted to hear that we looked after you so well. We look forward to welcoming you back again soon. Kind regards Kayte Staraj General Manager

Mercure stay at Darwin

Ocena na stronie TripAdvisor 4.0/5

mareeparry 22/02/2021 Opinia zatwierdzona w TripAdvisor

Very friendly helpful staff from arrival on reception , at the restaurant through to check out and the driver on the Mercure transport bus . Very clean , staff cleaning areas as patrons left Overall ambience of Mercure Airport Darwin is one of relaxation and calm Menu and food from their restaurant was great and available take away . I was able to consume a nice cold beverage while waiting and then a short walk to my room and ate dinner at the provided desk and chair while arching TV in a great air conditioned room

Hi mareeparry, Thank you for your lovely review and we are delighted that you had such a pleasant stay. We do hope to welcome you back again soon. Kind regards Kayte Staraj General Manager

Staff were so brilliant

Ocena na stronie TripAdvisor 5.0/5

kgurruwiwi 25/01/2021 Opinia zatwierdzona w TripAdvisor

I was so grateful how staff listened to my needs, I was treated very fairly and respectfully when asked about things I was not happy about. We had access to use the gym, the pool, restaurants, and get to transfer my family to another room even when it was very late, the staffs honestly and kindness.

Hi kgurruwiwi, Thank you for your lovely review and we are delighted we could look after all of your needs. We hope to welcome you back very soon. Kind regards Kayte Staraj General Manager

Ok, could be better

Ocena na stronie TripAdvisor 3.0/5

angelika25032021 20/01/2021 Opinia zatwierdzona w TripAdvisor

Staff were great and the gardens were lovely but rooms need renovations. Family room was old and bathroom needs gutting..People who were not guests of hotel come and use the pool everyday and took up a lot of car parks. We weren’t happy about that. Overall we had a great time here.

Hi angelika25032021, Thank you so much for your review and for your lovely comments relating to our staff and gardens. Please trust that we do acknowledge that our rooms require a refurbishment and we are happy to say that the there are plans in the works for this in 2021 and 2022. We do hope you may provide us with another opportunity in the future to better meet your needs. Kind regards Kayte Staraj General Manager

Could be better..

Ocena na stronie TripAdvisor 3.0/5

FrequentFlier304294 14/01/2021 Opinia zatwierdzona w TripAdvisor

Accommodation in dire need of refurbishment .. carpet disgusting alll edges greyed and hagged.. furniture grungy ... bathroom really clean .. air conditioner not working. Screen doors disgustingly dirty .. concept of bungalows great but as I said they need a refurbishment .. serviced daily which was great.. bungalows were cleaned well but due to the state of the rooms it did not natter

Dear FrequentFlier304294, Thank you so much for your valuable feedback. I am so sorry that this stay did not meet with your expectation; please trust that we take onboard your comments as move towards a renovation of some of our more tired rooms at the Mercure Resort. We do hope you may return in the future to experience the exciting upgrades. Kind regards Kayte Staraj General Manager

Restort Style Hotel but rooms fairly basic.

Ocena na stronie TripAdvisor 4.0/5

5MAB2015 10/11/2020 Opinia zatwierdzona w TripAdvisor

Best part of the Hotel was the swimming pool which was a good size. Plenty of deck chairs / lounges and food and drinks could be enjoyed within the pool area. Room was ok good sized (we booked a larger room anyway) but it was nothing flash with limited furnishings and I consider just a little dated. Walking distance to the airport terminal but obviously some distance from the city itself. A mode of transport is required to get to the city. Only used the restaurant for Breakfast which was satisfactory. Did not appear to be very big. We had dinner at the Chinese Restaurant located within the adjacent Novotel Hotel but were not impressed with it. They did apply a 10% discount to our Accor Plus Card but I would not eat there again.

Thank you for your review. We note that your stay was pleasant enough however we could also improve in a few areas. We appreciate you providing us this feedback so we can further improve services to our valuable guests. We do hope to welcome you back again soon Kind regards Kayte Staraj General Manager

October

Ocena na stronie TripAdvisor 4.0/5

tbutt2020 Business - 19/10/2020 Opinia zatwierdzona w TripAdvisor

Was approached on the first night poolside by an indigenous man asking for money, was woken by a group of indigenous people yelling and one of them banging on a door in the second block at 3.45am. The second night it continued but not as bad. My room was clean however my travel companions room had thick white dust behind the cupboard. The staff were friendly and service was great however being woken both nights was not great!

Hi tbutt2020, Thank you for your review. I am so sorry that you were bothered poolside and then woken in the middle of the night. Please trust that we definitely discourage this behaviour. We do hope that you may look to return again in the future tbutt2020. Kind regards Kayte Staraj- General Manager

Well-being

Ocena na stronie TripAdvisor 4.0/5

clair717 21/09/2020 Opinia zatwierdzona w TripAdvisor

Service EXCELLENT - Location EXCELLENT - Cleanliness - EXCELLENT - Value - FAIR - Room Ground floor - EXCELLENT ..... Parking - EXCELLENT and easy to locate as well ... AND I can't understand WHY this review MUST contain a minimum of 200 words WHEN there's also a tick/select section that MUST also be addressed - Have a good day :-)

Thank you for your EXCELLENT review clair717- we are delighted you had such a great stay. We hope to welcome you back again soon. Kindest regards Kayte Staraj General Manager

Last Chance relax

Ocena na stronie TripAdvisor 5.0/5

Meyangrant Business - 23/08/2020 Opinia zatwierdzona w TripAdvisor

We booked into Mercure Darwin Airport for our last night in Darwin after being away for 3 weeks with work. It was such a lovely stay. We were upgraded to a pool bungalow & we just chilled by the pool all day & then had a great meal in the restaurant. We will definitely stay again

Dear Meyangrant, Thank you so much for your review and we are delighted you enjoyed this stay. We hope to welcome you back again soon. Kind regards Kayte Staraj General Manager

Mecure Darwin Airport Resort

Ocena na stronie TripAdvisor 5.0/5

brianmclean601 25/02/2020 Opinia zatwierdzona w TripAdvisor

Excellent service throughout the whole visit, friendly staff and very comfortable rooms. All requets were attended to immediately. Very good attraction including the swimming pool and restaurant/bar facilities

Dear brianmclean601, I hope you are well and thank you very much for your lovely review. We are delighted you enjoyed your stay and we hope to welcome you back again soon. Kind regards Kayte Staraj General Manager

Good for an Airport Hotel

Ocena na stronie TripAdvisor 4.0/5

Stuart D Business - 27/01/2020 Opinia zatwierdzona w TripAdvisor

Good hotel within walking distance from the Terminal. (If it's not raining). Breakfast was great and meals are OK. Rooms seem to be getting a bit tired - which seems to be the case with most of the Darwin Hotels.

Hi Stuart D, Thank you for your review and we are glad to hear that your stay was a pleasant one. We do hope you will visit us again soon. Kind regards Kayte Staraj General Manager

Business Stay at the Mercure Darwin

Ocena na stronie TripAdvisor 4.0/5

187lanceg Business - 11/01/2020 Opinia zatwierdzona w TripAdvisor

As always a pleasant stay and well looked after. Room clean and food nice without being over the top. Service from front desk good although I'm becoming well known and really have no complaints. I do wish they would get some decent red wine though.

Dear 187lanceg, thank you for your kind feedback regarding your recent stay with us. It is so nice to read you regularly stay with us and the team always look after you. Thank you also for your feedback regarding the red wine, Please feel free to reach out with feedback on the wine list, I always love to hear how we can improve our service. Thank you again and we are looking forward to welcoming you back in the future. Kindest regards, Kim Stredder Operations Manager

Najnowsze opinie: 20

Partner: TripAdvisor

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