Mercure Darwin Airport Resort 4 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 823

1 Sir Norman Brearly Drive, 0812 DARWIN, Australia

O hotelu

  • 300 metres from Darwin International Airport, 24 hour airport shuttle service

  • 181 modern rooms suitable for leisure and business travel, set in tropical gardens

  • Hotel Restaurant and Bar, modern Australian cuisine blending flavours of the NT and Asia

  • 2 meeting rooms with modern decor and natural light

  • Relaxing lagoon style swimming pool with sunlounges

hotel certyfikowany ALLSAFE

Nasze pokoje

Conveniently located just a short distance from Darwin International Airport, Mercure Darwin Airport Resort offers spacious, well-appointed rooms amidst a lush tropical environment.

Lokalizacja hotelu

Mercure Darwin Airport Resort

1 Sir Norman Brearly Drive
0812 DARWIN
Australia

Pozycja GPS:-12.404874, 130.879934

Telefon
Faks +61 8 8920 3344

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Transfer
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

Cossies Poolside Bar and Bistro

With views of the landscaped gardens and lagoon pool, the relaxed atmosphere at the newly renovated and rebranded Cossies Poolside Bar and Bistro takes advantage of our tropical location with indoor and outdoor dining options.

Take advantage of our Flight + Hotel offers

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Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 823

Ocena TripAdvisor  3.5/5  Liczba opinii: 931

Seek an alternative

Ocena na stronie TripAdvisor 1.0/5

Sue L Opinia zatwierdzona w TripAdvisor

As an airport hotel you’d hope for a modicum of sound proofing, alas this hotel doesn’t. Being woken by the constant chatter of other residents walking pas was not fun. The addition of the occasional aircraft sounding like it was taking off in your room added extra spice to this dismal experience. For anyone wishing for more than a very basic room without excessive noise pollution I would recommend you seek an alternative venue.

Variable accommodation, great restaurant.

Ocena na stronie TripAdvisor 4.0/5

KandTCanberra Opinia zatwierdzona w TripAdvisor

Upfront, check what level room you are given. We thought we had booked a Queen but were given a "Compact" (we'd stayed before so we knew what a "Queen" was). The "Compact" is tiny with a ridiculous "outdoor smoking nook" (which is far from mosquito proof) taking up much of the minimal space. Room itself (in "Rapid Creek" wing) was spotlessly clean and modern with a great shower but there is no power point for the jug unless you unplug the fridge and no switch for the fluoro over the bathroom basin. No safe or luggage rack. And the Mercure is not inexpensive. The plus was the restaurant ("Cossies") overlooking the beautiful pool (which we used) where we had 2 excellent dinners - fresh quality food and reasonably priced drinks. Overall we would recommend.

There are alot better options.

Ocena na stronie TripAdvisor 1.0/5

U9983UZnathan Opinia zatwierdzona w TripAdvisor

So much promise. Check in was painful as I took the option of checking in online and this was confirmed... then was made to check in all over again in the middle of the night. Room was average, very dated and basic, and there was dried blood in the bath tub. I booked and paid for the room with breakfast included, only to be told at breakfast that it wasn't the case unless I was a high level member. One of the worst unfortunately.

Dear Nathan, Thank you for taking the time to provide us with your feedback regarding your recent stay. We apologize for the inconveniences and shortcomings you experienced during your time with us. Your comments are highly valuable to us as we continuously strive to improve our services and enhance the guest experience. We sincerely apologize for the difficulties you encountered during the check-in process, especially after having selected the online check-in option. This is certainly not the level of service we aim to provide, and we will review our procedures to ensure a smoother and more efficient check-in experience for our guests. We are also deeply sorry to hear about the condition of your room. It is unacceptable that you encountered a dated and basic room with dried blood in the bathtub. Please rest assured that we take cleanliness and maintenance very seriously, and we will investigate this matter thoroughly to rectify the situation and prevent any recurrence. Regarding the breakfast inclusion, we apologize for the miscommunication and inconvenience caused. We understand how important it is to provide accurate information to our guests, and we regret any confusion that may have occurred. We will review our communication processes to ensure that such discrepancies are avoided in the future. We truly regret that your experience fell short of your expectations, and we assure you that your feedback has been shared with our team to address the issues you raised and implement necessary improvements. If there is anything else we can do to rectify the situation or regain your trust, please do not hesitate to contact me directly ha209-fo@accor.com. We value your feedback and hope to have the opportunity to welcome you back in the future, providing you with the exceptional stay you deserve. Best regards, Desi Korina Front office Manager

Great spot!

Ocena na stronie TripAdvisor 4.0/5

Meg L Couples - Opinia zatwierdzona w TripAdvisor

Great pool, good location if visiting family that side of town. Great beaky if your into buffet food, feels like you are staying in Bali with the beautiful gardens and Balinese settings. Would stay again next time we visit when the footy is on.

Dear Meg L, We very much appreciate your comments regarding your stay at the Mercure Darwin Airport Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Desi Korina Assistant Manager Novotel and Mercure Darwin Airport

Barely adequate

Ocena na stronie TripAdvisor 2.0/5

V5705UKdavidl Solo travel - Opinia zatwierdzona w TripAdvisor

In fir just overnight. Off the aircraft at 2000 hrs walked to the hotel, thought a drink and something to eat before retiring. Unfortunately no room service, bistro closed by 2100 hrs. Essentially no delivery services out here so no feed. Room clean and adequate. Tea, coffee nothing else. Tv remote had a flat battery! Fixed by staff. I’ll look elsewhere in future. Budget accomodation asking for hotel price. Not good enough.

Dear David, Thank you for taking the time to tell us about your experience at the Mercure Darwin Airport Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind regards, Desi Korina Assistant Manager Novotel and Mercure Darwin Airport

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 465 Liczba opinii 9.1/10 Lokalizacja
  • 918 Liczba opinii 5.8/10 Pokój
  • 739 Liczba opinii 7.8/10 Obsługa
  • 22 Liczba opinii 5.1/10 Internet
  • 406 Liczba opinii 4.1/10 Komfort
  • 397 Liczba opinii 6.9/10 Jedzenie
  • 375 Liczba opinii 9.4/10 basen
  • 312 Liczba opinii 5.1/10 Czystość

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