Hotel Novotel Darwin CBD 4 gwiazdki

Ocena klientów 4.0/5 Liczba opinii: 4 592

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Novotel Darwin CBD
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+ 20 Usługi

O hotelu

  • Located in the City Centre on the Esplanade

  • Opposite the Darwin Harbour and the Bicentennial park

  • Restaurant, outdoor pool and atrium style bar

  • Tropical Lobby with soothing water features

  • Complementary WiFi

Lokalizacja hotelu

Novotel Darwin CBD

100 The Esplanade
0800 darwin
australia

Tel: +61889635000

Faks: (+61)8/79062211

Zameldowanie od: 14h00

Wymeldowanie do: 11h00

  • THE ESPLANADE :  GX620 G HOUND PEEL STREET

  • Samolotem

    DARWIN INTL AIRPORT W 12,6km / 7,83 mil

  • Helikopterem

    DARWIN HELI-PORT W 15km / 9,38 mil

  • Samochodem

    STUART HIGHWAY - HIGHWAY 1 W 1km / 0,63 mil

  • Pociągiem

    DARWIN TRAIN STATION - GHAN W 0,02km / 0,01 mil

Pozycja GPS:-12.4627, 130.83792

Usługi hotelowe

ZEST RESTAURANT

Discover the tastes of the award winning Zest Restaurant. A cuisine that combines Australian comfort food & dishes showcasing Indigenous flavours.

Usługi w hotelu i w okolicy

Zameldowanie od: - Wymeldowanie do:

Podsumowanie

  • Basen
  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
Restauracje
  • Liczba restauracji: 1
  • Liczba barów: 1
  • Śniadanie
    • Buffet Dodatkowa opłata
Spotkania/Wydarzenia
  • Sale konferencyjne: 2
  • Centrum biznesowe
    • Business center with support staff
Udogodnienia dla niepełnosprawnych
  • Podjazd dla wózków
Obsługa i wyposażenie hotelowe
  • Informacje hotelowe
    • Liczba pokoi: 140
    • Liczba pokoi dla osób niepełnosprawnych: 3
    • Liczba pokoi rodzinnych: 18
    • Liczba pokoi łączonych: 0
    • Liczba pokoi dla niepalących: 140
    • 5 piętra
  • Języki, jakimi posługuje się personel hotelu
    • German
    • Dutch
    • English
    • Indonesian
    • Chinese Mandarin
    • Vietnamese
  • Pralnia / obsługa parkingu
    • Laundromat
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Klimatyzacja
    • Air Conditioning
  • Udogodnienia dla osób niepełnosprawnych
  • Całkowity zakaz palenia na terenie całego obiektu
  • Zameldowanie i wymeldowanie
    • Late Checkout
    • Express check-out
    • Express check-in
  • Przechowalnia bagażu
    • Luggage storage
Dojazd
  • Bus/Coach parking Area Dodatkowa opłata
    • On site
    • 2 Miejsca parkingowe
    • Private
  • Onsite, Fees apply Dodatkowa opłata
    • On site
    • 25 Miejsca parkingowe
    • Private
  • Offsite, Fees apply Dodatkowa opłata
    • Near the property
    • 45 Miejsca parkingowe
    • Private
Centrum wellness
  • .
    • Na zewnątrz
    • W pobliżu
Rodzina
  • Usługi dla dzieci
    • Childrens TV Channels

Nasze pokoje

Perfect for both business and leisure travel, Novotel Darwin CBD offers a variety of accommodation options, including Standard and Superior rooms, and spacious two bedroom apartments. Stylish and contemporary, guest rooms at this excellent Darwin hotel feature everything needed for a comfortable stay. Guests can enjoy a range of convenient facilities, which include a TV with cable, wired and WIFI Internet access, a work desk, a minibar, air-conditioning and ensuite.

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 2

  • Maks. rozmiar: 116 m²

  • Maks. pojemność: 110 osoby

  • Maks. liczba uczestników bankietu: 100 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Novotel Darwin CBD

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.0/5

Liczba opinii: 4 592

Ocena TripAdvisor 3.5/5

Liczba opinii: 1 703

Very Tired

Ocena na stronie TripAdvisor 3.0/5

Michelle B 25/10/2021 Opinia zatwierdzona w TripAdvisor

Pool was in need of revamp & was an unpleasant area - pool fence was rusted, spa wasn’t working & paving needed fixing. Air conditioner in foyer/restaurant/bar wasn’t working. Buffet breakfast was below average. Staff were friendly but accommodation was not what was expected of Novotel.

Dear Michelle, Thank you for your feedback. We are in the process of getting new furniture's in the pool area. Due to maintenance work conducted in our AC chiller room we didn't have AC in foyer / restaurant / bar, part of preventive maintenance. Iam sorry to hear the breakfast was below average. Iam glad to know that the staffs were friendly which we take a lot of pride in. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08 8963 5000 E. fom@novoteldarwinatrium.com.au

Needs updating

Ocena na stronie TripAdvisor 3.0/5

fuzzieduck 18/09/2021 Opinia zatwierdzona w TripAdvisor

Service hit & miss pool area pathetically inadequate & poorly maintained 2 plastic sun lounges 6 plastic chairs, breakfast,don’t bother, however excellent food otherwise had 4 meals,well done to the chef,gave us late checkout.. .

Dear fuzzieduck, Thank you for your feedback. We are in the process for buying new furniture's for the pool area. Iam glad to know that you enjoyed the food & will definitely pass your positive comments to our chef.

Lucky to be In Darwin for a Wedding

Ocena na stronie TripAdvisor 4.0/5

Ian S 05/09/2021 Opinia zatwierdzona w TripAdvisor

Novotel Darwin CBD was an excellent base for our time in Darwin. The bed was excellent, staff were friendly and helpful at all times, and the room facilities everything we needed. The building as a whole would benefit from refurbishment but was sufficient for our purposes. Location of the hotel is excellent, we mostly walked around town but there was plenty of public transport available too (busses, taxis etc).

Dear Ian S, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Chris

Great location and Staff

Ocena na stronie TripAdvisor 4.0/5

WhattyC 17/08/2021 Opinia zatwierdzona w TripAdvisor

We enjoyed our stay here, the staff were great and very helpful, the rooms needed a bit of a freshen up but otherwise the beds were very comfortable. The restaurant food was great from breakfast through to dinner. The bar staff were lovely and made the best cocktails

Hi WhattyC Thank you for provide feedback on your recent stay. We have been putting a lot of work into our food and drinks so it is wonderful to see the positive comments and i have already shared with the team for recognition of their service. Hopefully we'll see you again soon. Chris

Darwin stay

Ocena na stronie TripAdvisor 3.0/5

dplayford 12/08/2021 Opinia zatwierdzona w TripAdvisor

Overall a nice hotel, rooms comfortable, however the phone did not work and the safe would not lock. Over our 3 night stay not one staff member followed this up even though we reminded front desk every day. Appeared to me they were short staffed. Staff were all very nice. A little disappointed in the service as a gold member - did not receive the gold level benefits-staff member cited a system issue. Location of the hotel is great-easy walk into CBD.

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Couldn't have been more disappointed

Ocena na stronie TripAdvisor 1.0/5

geoffr54 08/08/2021 Opinia zatwierdzona w TripAdvisor

First appearance is quite impressive but didn't take long to disappoint. Toilet seat was not fitted properly and half fell off; this should have been detected by last cleaner and fixed. I had to fix it myself as no maintenance person was available. Cupboard door on mini fridge had been removed with hinges still present. No water in the room and no room service to provide same when requested. Most staff acted like we were an inconvenience to their day (one receptionist was very friendly and helpful). Shower in a bath with a curtain is not what you expect for the room rate paid for a mini suite.

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. It is certainly my expectation that staff would follow up all guest requests particularly around maintenance. Next time in Darwin, i trust you will find suitable accommodation. Sincerely,

Over priced and run down

Ocena na stronie TripAdvisor 1.0/5

V2552DTmike Business - 31/07/2021 Opinia zatwierdzona w TripAdvisor

Paint peeling off of doors, broken toilet in the room. I stayed here in the early 90's, I don't think anything but the branding has been changed since then. I had another night booked for my next trip to Darwin in October, I've now cancelled that.

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I am incredibly disappointed that your own experience has caused you to cancel a future trip. This has been shared with the team for reflection and to consider how we lost an opportunity to create a great guest experience.. Sincerely,

Novotel Darwin CBD

Ocena na stronie TripAdvisor 5.0/5

gayle s 20/07/2021 Opinia zatwierdzona w TripAdvisor

I stayed at the this hotel for 6 days. I was extremely happy with every aspect of this hotel. All of the staff were so wonderful, friendly and helpful. The staff from the reception, Bar, Dining, Breakfast Room and the cleaning staff were all brilliant. The meals were of a very high standard. I would highly recommend this hotel when staying in Darwin.

Enjoyable stay

Ocena na stronie TripAdvisor 4.0/5

Gabrielle13694 20/04/2021 Opinia zatwierdzona w TripAdvisor

Comfortable stay however maintenance needs to be done to the bathroom in the junior suite, doors don’t close and shower knobs were unstable. Spacious room and comfortable bed. Would book again in the junior suite.

Average Rooms

Ocena na stronie TripAdvisor 3.0/5

peterlB6999XK Business - 19/04/2021 Opinia zatwierdzona w TripAdvisor

I have been staying at the Novotel Darwin for over 30 years and always loved the Vibe in the hotel very tropical feel however I think the hotel needs major upgrade in their rooms and restaurant. The ceiling fan in my room was noisy the air-conditioned was noisy and there was mold in the bathroom Might have to look at other options on my next trip.

A 70th birthday treat at the Novotel Darwin

Ocena na stronie TripAdvisor 5.0/5

BlackLabel1820 17/04/2021 Opinia zatwierdzona w TripAdvisor

We've survived all the restrictions on travel in the past year, and the worry that, even when outbreaks are rare nowadays, a trip interstate can end up in an expensive quarantine. So the chance to take my wife away for a few days for 70th birthday treat was too good to miss. Flying Port Macquarie - Sydney - Darwin, fully masked up all the way, reminded us of those risks, but once we got to Darwin and the usual welcome from the Accor staff, we settled down to enjoy our time there. A top-floor room with a view across the sea to the sunsets certainly helped, and the complimentary bottle of champagne on her birthday was very well received. The location, between the city pubs, shops and restaurants and the Esplanade, was perfect.

Very sad hotel

Ocena na stronie TripAdvisor 2.0/5

1603robyng 24/03/2021 Opinia zatwierdzona w TripAdvisor

Much in need of a revamp, my room was large and spacious but the shower was very poor with mould, quite yukky to use and the bathroom had poor lighting. The lobby and main areas need refurbished. It’s dark and unwelcoming, the restaurant was not open and the bar only on certain days. Staff however were lovely.

Disappointing

Ocena na stronie TripAdvisor 2.0/5

487claudinez Business - 22/03/2021 Opinia zatwierdzona w TripAdvisor

This is my first trip interstate since covid, and I was looking forward to being in a hotel. I was disappointed with how tired the hotel looked. SAs a member of Accor for many many years, I have stayed in a lot of various properties and this was by far the worst. On check in we were taken to our room that had not been cleaned and stank of smoke ( I'm sure that these are non smoking hotels) We got a drinks voucher but when we came back in the evening the bar was closed, so we couldn't use it. The bathroom had a shower curtain, which I cannot stand so I was glad we were only there for 1 night. I was prepared to go and check out other hotels as this one just felt gross. On the up side, the bed was comfortable, and we had a good night sleep.

Dark, Dank and Dystopian

Ocena na stronie TripAdvisor 2.0/5

Maps18121046341 Business - 01/02/2021 Opinia zatwierdzona w TripAdvisor

The hotel smells dank -I know its wet season but I have stayed here pre-covid in wet season and it was fine. The obvious zero spend on maintenance is a shame - I used to like staying here but I think covid has taken its toll. 2 star at best.

Handy location

Ocena na stronie TripAdvisor 4.0/5

grantcrosthwaite Business - 06/12/2020 Opinia zatwierdzona w TripAdvisor

Right on there Esplanade so it’s a pleasant place to take a bit of a walk from after a day cooped up in air conditioning. Also just around the corner from Mitchell Street where you’ll find all manner of eateries from pubs to restaurants.

Good location, but run down

Ocena na stronie TripAdvisor 3.0/5

scottjmiller747 24/11/2020 Opinia zatwierdzona w TripAdvisor

Hotel was ok, but very old and univiting for what I think of Novotel. Bathroom was moldy, paint peeling and old. The rooms are of good size, but need a good update like the hotel. The staff were nice and helpful. Parking is a problem.

Disappointing

Ocena na stronie TripAdvisor 2.0/5

Dover2364 18/11/2020 Opinia zatwierdzona w TripAdvisor

As an Accor Plus Loyalty Gold member, and a local, my family and I often stay at this hotel for short getaways in the city. This time we were in a 2 bedroom apartment, which we have stayed in before. We have noticed over recent stays that the hotel appears to be being run down and maintenance is not a priority for the owners of the property. Having had a few minor & not so minor issues previously, from faulty TVs, to no hot water, this time was a little extra disappointing, for the following reasons: 1. The air conditioner in the main bedroom didn't work at all (Darwin, November, build up to the wet season); 2. The air conditioner in the main area had a persistent rattling noise for the whole stay; 3. There was almost no cold water pressure in the bathroom; 4. the I hope the hotel, and perhaps Accor/Novotel conducts a review soon and seeks to improve its produ seal on the pipe out the back of the toilet leaked every time you flushed; The toilet cistern was coming away from the wall; 5. The in room safe didn't work; and 6. The mattress in the main room sagged in the middle, so my wife and I would constantly roll into each other throughout the night. As we have always maintained, and one of the reasons we still come back to the hotel, is that the staff are fantastic, and very friendly and helpful. Although 1 person to run reception and also attend to the needs of all the guests, is not sustainable. Your staff is by far your greatest asset, and they should be commended for the commitment. It appears the staff are doing their very best, but are receiving no support from the owners of the hotel. As the only Accor "Hotel" in the Darwin CBD, I have always tried to use the hotel for the Loyalty benefits. However, I am getting increasingly disappointed with the product. Having stayed at many Novotel Hotels around the world, I can honestly say that this one does not deserve the brand as it is currently being run. I understand that COVID19 has an impact on most businesses, and this one would be no exception, but I am not sure that it can be used as an excuse for many of these concerns, certainly not moving forward.

Never Staying Here Again

Ocena na stronie TripAdvisor 1.0/5

Andrew A Business - 11/11/2020 Opinia zatwierdzona w TripAdvisor

Very very old and tired. Room was dirty with ants in the bathroom. The bed was ok which was the saving grace. TV would not turn off air conditioner was old and tired so had to rely on the ceiling fan to keep cool! Staff unhelpful and not interested. Will never stay here again!

OK for a One Night Stay

Ocena na stronie TripAdvisor 4.0/5

5MAB2015 10/11/2020 Opinia zatwierdzona w TripAdvisor

Well located Hotel close to the centre of the City. Hotel and rooms however are a little dated though clean and tidy. Our Room had Ocean Views which improved its ambience. We had breakfast in the restaurant which was satisfactory - buffet style.

A very disappointing stay

Ocena na stronie TripAdvisor 2.0/5

cammccullough 29/10/2020 Opinia zatwierdzona w TripAdvisor

My wife and I booked 2 nights here so we could explore Darwin. Checkin went smoothly and our assigned room was spacious and comfortable with a nice view over the harbour. Sadly that’s where the good ended. When I booked online the in house restaurant was advertised and looked great but AFTER we’d checked in we heard another person being told that the restaurant is closed Friday to Sunday. When we confirmed we were also informed the bar is also closed. We arrived on a Friday. As part of our Accor membership were were entitled to a couple of welcome drinks from the bar. When these were offered we were told reception staff would get them from the bar and we could sit in the closed bar alone to drink them. As we had planned to “eat in” over the weekend we found this extremely disappointing. Also the fact that we weren’t told makes things even worse. As we had prepaid for our stay we couldn’t cancel. If we had been informed the restaurant was closed we would not have booked. Reception staff during our stay were unhelpful with a disinterested attitude. We had a minor issue with the room, we went down to reception and asked for some help. What we got was a shrug and told “nothing I can do about it” On the way back to the room we spoke to housekeeping who came to our room and fixed things easily. Our room had a phone but no clock/radio which is usually standard at a Novotel property. We are long term Accor members and this is the worst experience we have had. This property is NOT Novotel standard and probably not Mercure either. I’ve actually had better at Ibis Styles than this place. We will never stay here again.

Najnowsze opinie: 20

Partner: TripAdvisor

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