Pullman Lombok Merujani Mandalika Beach Resort

A perfect place to stay and the facilities are all up to standard. The staff service are brilliant especially Erland who had been giving all the information I need. Thank you team and I will be back 👌👍

I recommend highly. Hotel perfect and beautiful. The architect did a good job. The room is large, very clean, perfectly furnished, you will find everything you need and more. And the biggest advantage of the hotel is the service - professional, quiet, not intrusive, but they will organize everything you ask for. I recommend buying the breakfast option and having dinner at least once in the hotel restaurant. The food is of a really high standard

As a frequent visitor to Lombok, I was hoping for a true 5-star hotel directly on Mandalika beach - but Pullman disappointed my hopes. Very poorly-designed building that blocks full ocean views from most rooms. There is (currently) no fine dining or Executive Lounge. There is a noisy children's play area directly open to the main restaurant. The lobby has poor stair access, so guests walk through the dining room in their swimming clothes and bare feet to get to the pool or ocean. Bizarre! There is nowhere for non-smokers to enjoy outdoor dining or pool service without being exposed to toxic smoke. The gym is super-small, even though there is a lot of room for expansion in other areas. GOOD: Staff were very friendly. The lobby is gorgeous. The free activities were fun. The beach was clean and free from vendors.

Came from Sengigi and Gili Trawangan to Pullman Mandalika was just a different kind of experience. Have to say the best resort in Kuta Mandalika but not much activity during the night. Close to the airport and GP Mandalika circuit. Enjoyed the giant pool facing the beach with their swim up bar Lola with Happy Hours from 4pm - 7pm. Private beach just add additional value to the resort. We just chilled and relaxed during our 2 nights stayed here. Enjoyed the food at the Aer restaurant. Breakfast was so good and lots of varieties to choose from. Have to say their main asset would be the staffs. All of them just so friendly and nice to chat around. Had a chat with the manager Pak Saragih and found out that we are from the same hometown Siantar Sumatera Utara and listened to his story where he just move to Pullman Mandalika after 3 years at Pullman resort in Maldives. Overall enjoyed our stays here.

Location: beachfront hotel in the area of Mandalika, very close to the Mandalika Circuit. This hotel is new, just operate starting 2022. Mandalika area is the same owner or operator with the Nusa Dua area in Bali. Room: standard, spacious, have a balcony. The amenities are complete with several options of pillow you can choose. They will give you a totebag to be used during your stay. Check- in process took some time, no welcome drink offer. No one takes to the rooms and explains about the hotel facilities. Facilities: it's a standard hotel. There is a pool, gym, and kids club. Breakfast: very standard, limited options, you have to manage your expectations. But the taste was good. Service: not satisfied with the hotel employee services starting from the front desk until the pool staff. If you used to be in a hotel that offers good service, you can feel the big gap in their service level. The initiative, greetings, and sincerity. Restaurant: one thing that i enjoy the most is the food in the Aer Restaurant, all food was delicious from my side. Suggestion: you can add another menu for the next, as the choice is very limited You can't order online taxis here, gojek, grab and even blue bird taxis. You have to take hotel transportation if you want to go back to the airport or somewhere else. I hope the management hotel will cooperate with at least Blue Bird to be used by guess. As you can't order food delivery here, the hotel provides a free shuttle car to the center of Kuta every 6 PM and will pick you up at 9 PM.