Mercure Miri City Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 2,370 reviews

Mercure Miri City Centre - Image 1
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Description

Hotel extras

  • First Mercure brand in Sarawak

  • Easy access to Miri City Center and place of interest

  • First full pledge hotel co-working space with 3 private executive meeting rooms

  • First mechanical parking in Sarawak

  • Bar & Restaurant at rooftop with a tranquil view

Our accommodation(s)

Hotel location

Mercure Miri City Centre

LOT 2368 BLOCK 9, MCLD, JALAN MERBAU
98000 Miri, Sarawak
Malaysia

GPS:4.39675, 113.98905

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,370 reviews

Customer review rating 5.0/5

Prabagar W. W. Y. Business - Confirmed reviews ALL

It is always great to have your check-in handled swiftly after a long day's work. To greeted by a well-prepared room and also to receive a welcome note from the hotel from the hotel room manger, Jagjit, complete with a simple fruit plate made my day! Simple gesture but much appreciated. Breakfast spread was excellent, and I made sure I had a bit of everything local. Overall, an excellent stay and not also forgetting the jasmine green tea and tea pot provided by the hotel during my stay, thanks to the attention of the front desk manager Johar. My best stay yet at Mercure Miri! :)

Dear Prabagar W. W. Y., Thank you for sharing your positive experience at Mercure Miri City Centre. We are delighted to know that your check-in and check-out processes were smooth and that our front desk team left a great impression. It’s wonderful to hear that you appreciated the well-prepared room and that Jagjit and Johar contributed to making your stay enjoyable. We truly value your kind words and look forward to welcoming you back for another excellent stay soon. Sincerely, Shan Ravendran General Manager

Customer review rating 4.5/5

Abdul H. H. H. A. N. Couples - Confirmed reviews ALL

it was a great stay overall, parking was quick too and easily assessible. The only issue on the parking was during check out morning, they did a maintenance at that time which is usually when people will check out causing a bit of wait.

Dear Abdul H. H. H. A. N., Thank you for your feedback. We are pleased to hear that you enjoyed your stay and found the parking accessible. We appreciate your understanding regarding the parking maintenance that occurred during check-out, and we will take your comments into consideration for future planning. Sincerely, Shan Ravendran General Manager

Customer review rating 4.0/5

Abdul R. B. R. Solo - Confirmed reviews ALL

Bedside table was oily upon check in.No problems with the rest.

Dear Abdul R. B. R., Thank you for your feedback regarding your recent stay. We appreciate your comments about housekeeping and will address the issue of cleanliness to enhance our guests' experiences. We are pleased to know that your overall stay was satisfactory. Sincerely, Shan Ravendran General Manager

Customer review rating 4.5/5

Dr F. K. Business - Confirmed reviews ALL

Clean room with comprehensive facility

Dear Dr. F. K., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found your room clean and the facilities comprehensive. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Shan Ravendran General Manager

Customer review rating 3.5/5

Kevin W. J. L. Friends - Confirmed reviews ALL

The swimming pool is dirty. When I was swimming, I can see many undesired things in the water. It is not very pleasant to see alien in the water. This is my third stay in Mercure. The window at 921 has a lot of algae marks. The breakfast is very nice, especially the laksa. Coconut ice cream is delicious.

Dear Kevin W. J. L., Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the condition of the swimming pool and the window in your room, as cleanliness is a priority we strive to maintain. I will share your comments with our team to ensure improvements are made. We truly appreciate your kind words about our breakfast offerings, especially the laksa and coconut ice cream. Your feedback is valuable to us, and we will take it into consideration as we continually work to enhance our services. Sincerely, Shan Ravendran General Manager

Other web-users rate our hotel

  • 1,057 reviews 8.7/10 Location
  • 1,475 reviews 7.9/10 Room
  • 1,444 reviews 9.6/10 Service
  • 24 reviews 8.8/10 WiFi
  • 693 reviews 8.9/10 Cleanliness
  • 640 reviews 5.3/10 Comfort
  • 609 reviews 9.6/10 Vibe
  • 544 reviews 8.7/10 Food

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