Sofitel Kuala Lumpur Damansara 5 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.4/5 2.293 Bewertungen

Sofitel Kuala Lumpur Damansara - Image 1
Sofitel Kuala Lumpur Damansara - Image 2
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Sofitel Kuala Lumpur Damansara - Image 4

Beschreibung

ALLSAFE geprüftes Hotel

Hotel-Extras

  • Ein Luxus-Spa in Damansara

  • The French connection

  • Eine neue Adresse im Viertel Damansara Heights

  • Unvergleichliche Mischung von malaysischer Gastfreundschaft und französischer Art de Vivre.

  • Günstig gelegen in Gehweite zur MRT-Station, 15 Minuten von Bukit Bintang entfernt.

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Sofitel Kuala Lumpur Damansara

No 6 Jalan Damanlela, Bukit Damansara, Kuala Lumpur
50490 KUALA LUMPUR
Malaysia

GPS:3.14675, 101.661444

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Restaurant
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Frühstück
  • Bar
  • Konferenzräume
  • 100 % Nichtraucherhotel
  • Zimmerservice

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.4/5  2.293 Bewertungen

TripAdvisor-Gesamtwertung  4.5/5  1.522 Bewertungen

Zertifikat für Exzellenz 2023

Hotel mittem in Hochhäusern mit sehr schönem Club

Note Kundenmeinungen 4.0/5

Roland Paare - Bestätigte Mitteilungen ALL

Das Hotel ist leider von Hochhäusern umgeben, sodass man von den Zimmern keinen Ausblick auf die Umgebung hat. Der Swimmingpool ist klein, mit einigen bequemen Liegen. Die sanitären Anlagen am Pool sind hervorragend. Absolut super ist der Club. Frühstück gut, Personal überall sehr professionell.

Dear Roland E., Thank you for taking the time to share your detailed feedback about your recent stay with us. We're pleased to hear that you enjoyed our excellent club facilities, including the fantastic club and good breakfast. Your positive comments about the professionalism of our staff and the ease of the booking process are greatly appreciated. We also appreciate your honest feedback about the view from the rooms and the size of the swimming pool. We understand the importance of these aspects in enhancing the overall guest experience. Your comments about the pool facilities and the sanitary conditions are noted and valued. Regarding the room temperature concern, we apologize for any discomfort you experienced. A special thank you for recognizing Mr. Hafiz from our Club Floor. We will make sure to pass on your compliments to him. We hope to have the opportunity to welcome you back and provide an even more enjoyable stay. Regards. N. Mageswary - Guest Experience

Kein Fünfsterne Hotel, aber toller Club

Note Tripadvisor 3.0/5

Roland E Zertifizierte TripAdvisor Bewertung

Das Hotel hat nicht ganz das Niveau, das es in der Werbung verspricht. Grosse Ausnahme ist der Club Millesime. Mit das Beste, was ich an Clubs, bzw. Lounges kenne. Toller, unaufdringlicher Service, besonders von Mr. HAFIZ. Sehr gute Auswahl von Speisen und Getränken, ruhige und angenehme Atmosphäre. Der Swimmingpool ist eher bescheiden aber sehr bequeme Liegen. Das Frühstück ist gut. Das Personal professionell.

Dear rolande22, Thank you for sharing your feedback with us. We appreciate your honest assessment and are glad to hear that you found our Club Millesime to be a standout feature during your stay. It's wonderful to know that Mr. Hafiz and our team provided you with great, unobtrusive service, contributing to a pleasant atmosphere. We'll be sure to pass on your compliments to Mr. Hafiz and the rest of the team. We understand your observations regarding the hotel's overall standard, and we take your comments seriously. Continuous improvement is important to us, and we will use your feedback to enhance the guest experience. We're delighted that you enjoyed the comfortable loungers by the swimming pool, the good breakfast, and the professional service from our staff. We strive to provide a positive and memorable stay for our guests. Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back for an even better experience in the future. Regards. N. Mageswary - Guest Experience

New district

Note Kundenmeinungen 4.0/5

Christian V. Freunde - Bestätigte Mitteilungen ALL

Um das Hotel Baustellen, alles in Bewegung. Metro gut 10 Minuten entfernt, wenn man die Schilder findet. Personal nett und zuvorkommend.

Dear Christian, Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your understanding and patience during this time of transition in our new district. We apologize for any inconvenience caused by the construction work around the hotel and the challenges in finding the metro signs. Your feedback is important to us as we continue to navigate and improve in this evolving environment. We're delighted to hear that our staff was able to make your stay more pleasant with their niceness and accommodation. Please know that we are actively working to make necessary adjustments and enhancements to ensure a more seamless experience for our guests. We hope that, despite the current disruptions, you were still able to enjoy your time with us. We truly value your feedback and look forward to the opportunity to welcome you back. Regards. N. Mageswary - Guest Experience

Super Aufenthalt

Note Kundenmeinungen 5.0/5

Heiko Geschäftsreisende - Bestätigte Mitteilungen ALL

Best in Class

Dear Heiko E., Thank you so much for the excellent rating and sharing this review with us at Sofitel Kuala Lumpur Damansara. We would like to thank you for your lovely comment about our hospitality and service! We are delighted that you had such a great experience with us. Again, thank you very much for your feedback and we are looking forward to welcoming you for another enjoyable stay. Sincerely, George Koumendakos General Manager Sincerely, George Koumendakos General Manager

Ruhig gelegenes Hotel

Note Kundenmeinungen 3.5/5

Anonym Familien - Bestätigte Mitteilungen ALL

Positiv: - Architektur vom Hotel - Mitarbeiter am Empfang - Willkommensgeschenk - Upgrade auf höhere Zimmerkategorie - Entgegenkommen bei Verkürzung der Buchung Negativ: - Feuchtigkeitsgeruch im Zimmer - Teilweise unfreundliches und unaufmerksames Personal beim Frühstück und an der Bar

Dear Michael G., Thank you for this valuable feedback and my sincere apologies for this poor service you encountered, I am very sorry for the inconvenience this has caused you. This was a case of a lack of experience for this situation and the need for more training, I thank you for highlighting this to my attention and we will be making the necessary changes and skills training to make improvements. Thank you for your feedback and appreciate your comments very much, once again we are sorry for the shortfalls in our service but we do hope you can consider us again for a future stay and have a much better experience at that time. Sincerely, George Koumendakos General Manager

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

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  • 674 Bewertungen 8/10 Komfort
  • 637 Bewertungen 6.9/10 Sauberkeit
  • 494 Bewertungen 7.1/10 Frühstück
  • 425 Bewertungen 8.8/10 Stimmung

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