Grand Mercure Hotel and Residences Dubai Airport

Grand Mercure Hotel and Residences Dubai Airport

Classificação clientes Avis (Classificação ALL) 4.4/5 403 comentários

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Extras do hotel

  • Complimentary shuttle bus transfers to and from Dubai Airport Terminal 3 and La Mer Beach

  • O hotel tem acesso à piscina organizado no hotel parceiro nas proximidades.

  • 2 min a pé até a estação de metrô GGICO e perto do centro de Deira e do Festival City Malls

  • Free High Speed WiFi and covered parking

  • Exquisite facilities with premium & modern 257 hotel rooms & 104 fully furnished apartments

Hotel ALLSAFE. Aprovado

Localização do hotel

Grand Mercure Hotel and Residences Dubai Airport

Rua 61B, Garhoud, Ao lado da est. de metrô GGICO
79841 DUBAI
Emirados Árabes Unidos

  • De avião

    DUBAI INTERNATIONAL A 2 km / 1 milhas - Transporte gratuito

  • De avião

    DUBAI INTL AIRPORT A 1 km / 0 milhas - Transporte gratuito

  • De barco

    DUBAI CREEK A 5 km / 3 milhas

  • De carro

    MOHD BN ZAYED 311 A 10 km / 6 milhas

  • De trem

    GGICO A 0 km / 0 milhas

  • De trem

    GGICO METRO STATION A 0 km / 0 milhas

GPS:25.250933, 55.343706

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Traslado
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

Nossas acomodações

Quarto King Size de 28 m² equipado com cama confortável, mesa, Internet grátis, TV de LED, banheiro com chuveiro, equipamentos para preparo de chá e café, minibar, cofre, ferro e tábua de passar Quarto Duplo de 28 m² equipado com cama confortável, mesa, Internet grátis, TV de LED, banheiro com chuveiro, equipamentos para preparo de chá e café, minibar, cofre, ferro e tábua de passar

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.4/5  403 comentários

Classificação no TripAdvisor  4.5/5  235 comentários

مشكلتي مع المدير الاحتياطي

Classificação TripAdvisor 5.0/5

As86508650as Avaliação certificada TripAdvisor

مشكلتي مع المدير بول في تاريخ 2022/8/8 انا مع عائلتي ساكنين في جراند مركيور شقق طلبت منهم سرير اضافي مثل كل مره اكون ساكن ويعطوني وتفاجاة منه بالرفض ولازم ادفع مبلغ اضافي مع اني ما كنت ادفع من قبل لانه ما عملو لي ترقيه وعضويتي مع اكور اكثر من ثمان سنين ومن سنه تقريبا انا دايموند My problem is with the manager Paul on the date 8/8/2022. I am with my family living in the Grand Mercure apartments. I asked them for an extra bed, like every time I live, and they give me and I was surprised by his refusal and I had to pay an additional amount even though I had not paid before because they did not work for me to upgrade and my membership with I have been more than eight years old and almost a year ago, I am Diamond

Too cold room

Classificação TripAdvisor 5.0/5

KobomvelikbomJanko Avaliação certificada TripAdvisor

Clean and comfortable room, friendly staff, very good breakfast, nice pool. Free shuttle to and from the airport. I didn't manage to change the temperature reference of AC - it was automatically returning to 18 C, that is too cold.

Nice time 😊😊😊❤️

Classificação TripAdvisor 5.0/5

ps712609 Couples - Avaliação certificada TripAdvisor

Grand Mercure is always my preferred location to stay for short visits in Dubai. Rooms are very clean and beautiful with amazing view, closer to the airport. Very speedy check in was done by Mr. Aradhya from front desk, he is so passionate towards his job role and very smiling guy to his guest. Grand Mercure airport should be proud to have a team like him. Hotel is so beautiful and food is delicious too! Thanks to Ms. Noura from front office as well during our smooth checking out. See you guys again soon

Dear Valued Guest, Thank you for sharing your review. We are glad to know you had a memorable experience with us and we certainly look forward to welcome you back again soon. Best Regards, Ahmed Abbas Front Office Manager

Amazing Stay

Classificação TripAdvisor 5.0/5

Mfarag2021 Avaliação certificada TripAdvisor

I must say honestly it was a great stay , My self and my family had a good time The concierge team helped with my luggage and Receptionist - Chaudry did a personalized check in . He was so polite and professional . Thanks for the lovely gift given to my little one he loved it . The breakfast and the display was superb and the service crew was very professional , attention to detail. the supervisor- (I forgot her name ) she is one of your great asset to your team. The room was clean and comfortable . Overall I have really enjoyed my stay with my family . The art gallery towards to the ibis styles amazing .

Dear Valued Guest, Thank you for sharing your review. We are glad to know you had a memorable experience with us and we certainly look forward to welcome you back again soon. Best Regards, Ahmed Abbas Front Office Manager

Family holiday

Classificação TripAdvisor 3.0/5

debrahoather Avaliação certificada TripAdvisor

Hotel did not clearly advertise when booking that it had no bar and did not serve alcohol. Prior to our arrival I requested a celebration cake as our family were being reunited after three years and my son had just graduated. The cake did not arrive until 6 hours after our arrival after complaining this spoilt the effect of the welcome surprise on arrival. We stayed in a 3 bedroomed apartment which only had 3 coat hangers to hang clothes and more had to be requested. We used the spa and arranged for the treatment to be charged to our room, I was of the understanding that this bill would be paid on checkout as any previous hotel I have stayed in. The night before we were about to leave non of our room keys worked and when I went down to reception I was told that we owed a bill and that's why they were cancelled. Why couldn't someone have called the room or put a note through the door instead of cancelling all of our room keys, this is just not the type of treatment I expect when staying in these hotels. When i was checking out the next day i was asked if everything had been okay during my stay I said "not really there have been some issues" the response was "oh sorry to hear that" and that was it!! I was very disappointed with my stay and would not recommend this hotel.

Dear Valued Guest, Thank you for sharing your review on TripAdvisor following your recent stay with us at Grand Mercure Hotel & Residences Dubai Airport. We truly value your opinion as it is from your comments that we are able to uphold our commitment to excellence, thus providing you with customer satisfaction for future visits. While it is certainly never our intent to disappoint our guests or provide anything less than the best in personal service and facilities, I would like to sincerely apologize for the inconvenience caused. I can assure you that the care and comfort of our guests is our number one priority and we hope to have the opportunity to welcome you back in the near future. We hope we will have the opportunity to welcome you back soon. Best Regards, Ahmed Abbas Front Office Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 677 comentários 9.3/10 Localização
  • 877 comentários 8/10 Quarto
  • 1.669 comentários 9/10 Serviço
  • 27 comentários 8/10 Wifi
  • 415 comentários 8.4/10 Limpeza
  • 408 comentários 9.7/10 Atmosfera
  • 330 comentários 8.9/10 Comodidades
  • 318 comentários 8.4/10 Comida

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