Novotel Brisbane South Bank 4,5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 4.738 beoordelingen

Beste prijs
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Novotel Brisbane South Bank - Image 1
Novotel Brisbane South Bank - Image 2
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Novotel Brisbane South Bank - Image 4
38 Cordelia St, 4101 South Brisbane, Australië

Omschrijving

Extras van het hotel

  • Diverse soorten accommodatie voor zakelijke reizigers, stellen en gezinnen.

  • The hotel features easy laneway access to the convention centre.

  • Sommige kamers zijn rolstoeltoegankelijk.

  • De Junior suite beschikt over een aparte woon- en slaapkamer. Prachtig uitzicht op Brisbane.

  • On-site car parking $38 per car per 24 hours, subject to availability upon arrival

Onze accommodaties

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Hotel locatie

Novotel Brisbane South Bank

38 Cordelia St
4101 South Brisbane
Australië

Gps:-27.47748, 153.01734

Telefoon
Fax +61 7 3295 4145

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

SPICE CENTRAL KITCHEN & BAR

Ontdek de eenvoud en smaak van lokale gerechten in The Spice Market. Inventieve, uitgebalanceerde gerechten, bereid in een open keuken in het midden van het restaurant.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.4/5  4.738 beoordelingen

TripAdvisor score  4.5/5  798 beoordelingen

Certificaat van uitmuntendheid 2025

Very Disappointed - Find Somewhere Else!

Tripadvisor-waardering 3.0/5

KARENH934 Gecertificeerde beoordeling door TripAdvisor

Firstly. I'll start by saying how lovely and helpful the staff were. From the front desk to housekeeping, they were professional , polite and helpful. That's about where it ended. The property is rated as 4.5 stars. I think they must be for the staff. I've never stayed in a hotel of this rating where the carpets were as filthy and an ongoing battle to get cold water from a bathroom tap. Room service finishes at 2100 to be replaced by only lasagne and a bean salad until breakfast service. We ordered steaks on the first night. Although very tasty and well cooked, I don't understand why they arrived at the room without even a lid on the plate to keep it warm, let alone a warming trolley, so the result was obvious. Nor have I ever seen breakfast pastries served with no preserves (or even butter). When asked, the lovely receptionist sent some as 'a Christmas gift'. Very sweet of her, but also an odd situation. For those thinking 'well go out for meals; a) due to an injury this wasn't possible; and b) not the point at such a highly rated property.. Also. the blanket in the room was coated with such a thick layer of dust, it was unusable. There are further issues I could speak about, but suffice to say if not for the staff, this Novotel would battle for 3 stars. Very disappointed 😞

Dear Guest, Thank you for your feedback. While we’re glad our team made a positive impression, we’re very sorry other aspects of your stay fell short. Your concerns about cleanliness, in-room dining, and amenities have been shared with our teams for review and improvement. We understand your disappointment and appreciate you bringing this to our attention. If you’d like to discuss your experience further, please contact us at ha0x0-sl2@accor.com – we’d value the opportunity to speak with you directly. Sincerely, Novotel Brisbane South Bank

Recommend

Tripadvisor-waardering 4.0/5

A W Gecertificeerde beoordeling door TripAdvisor

Location was very handy . Staff were welcoming and Friendly, Atmosphere was good, Room was great, good value for money, only issue for me was the curtains don’t completely bloke out daylight . Rooms / bathroom quite clean. Amenities, hotel’s gym and outdoor heated lap pool were good .

Dear Guest, Thank you for your kind feedback. We're glad to hear you enjoyed the welcoming atmosphere, friendly service, and great value of your room, along with the hotel’s amenities including the gym and heated pool. We appreciate you mentioning the curtain issue - your comments help us identify areas for improvement. We’re also pleased the cleanliness and location met your expectations. We hope to welcome you back again soon. Sincerely, Novotel Brisbane South Bank

Don’t stay here

Tripadvisor-waardering 1.0/5

Pat D Stellen - Gecertificeerde beoordeling door TripAdvisor

A hotel that thinks it is acceptable to close its bar without consultation at 10:30. No flexibility. Customers still in the bar. Thousands of dollars spent, thousands of miles travelled and a management with zero interest in customer satisfaction.

Dear Pat, Thank you for sharing your feedback. I sincerely apologise for the disappointment you experienced with the bar closing time and the lack of flexibility shown during your stay. We understand how frustrating this must have been, especially after travelling such a distance and choosing to spend time with us. Your comments have been shared with our management team for review. Please feel free to contact us directly if you would like to discuss this further. Sincerely, Novotel Brisbane South Bank

Ripped off

Tripadvisor-waardering 1.0/5

TPR S Gecertificeerde beoordeling door TripAdvisor

A charge appeared on my account for food and alcohol at Spice Central Kitchen & Bar that did not belong to me. When I informed the duty manager, she was unable to produce a signed bill but refused to reverse the charge and insisted that my card was not charged. When the charge appeared on my bank statement, I emailed her but she ignored me completely!

Hi there, Thank you for sharing this information with us. When you have a moment, could you please email us directly at ha0x0-sl2@accor.com so we can look into this as promptly as possible? Kind regards, Atlanta Bell Digital Marketing Manager Novotel Brisbane South Bank

Avis-klantbeoordeling 3.5/5

Frouke R. Gezinnen - ALL bevestigde berichten

Fijne receptie, lief geholpen, kinderen een presentje (goeie start!). Kamer wat krapper dan gedacht, geen verwarmd zwembad en veel business mensen. Lekker ontbijt! Maar verkeerde moment voor ons met veel zakelijke activiteit. Al met al relatief duur voor ons type verblijf.

Dear Frouke, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would like to apologize for any inconvenience experienced during your stay. I made sure to isses raised. Thank you again for sharing your experience, and we hope to have the chance to better serve you in the future. Sincerely, Demi, Sales and Marketing Coordinator

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.694 beoordelingen 8.9/10 Locatie
  • 2.586 beoordelingen 8.1/10 Kamer
  • 2.469 beoordelingen 8.4/10 Service
  • 67 beoordelingen 3.9/10 Wifi
  • 1.067 beoordelingen 7.6/10 Comfort
  • 1.015 beoordelingen 7.6/10 Netheid
  • 794 beoordelingen 7.2/10 Eten
  • 731 beoordelingen 7.8/10 Ontbijt

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Al onze hotels in Brisbane

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.