Novotel Brisbane South Bank 4,5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 4.811 beoordelingen

Beste prijs
garantie
Novotel Brisbane South Bank - Image 1
Novotel Brisbane South Bank - Image 2
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Novotel Brisbane South Bank - Image 4
38 Cordelia St, 4101 South Brisbane, Australië

Omschrijving

Extras van het hotel

  • Diverse soorten accommodatie voor zakelijke reizigers, stellen en gezinnen.

  • The hotel features easy laneway access to the convention centre.

  • Sommige kamers zijn rolstoeltoegankelijk.

  • De Junior suite beschikt over een aparte woon- en slaapkamer. Prachtig uitzicht op Brisbane.

  • On-site car parking $38 per car per 24 hours, subject to availability upon arrival

Onze accommodaties

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Hotel locatie

Novotel Brisbane South Bank

38 Cordelia St
4101 South Brisbane
Australië

Gps:-27.47748, 153.01734

Telefoon
Fax +61 7 3295 4145

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

SPICE CENTRAL KITCHEN & BAR

Ontdek de eenvoud en smaak van lokale gerechten in The Spice Market. Inventieve, uitgebalanceerde gerechten, bereid in een open keuken in het midden van het restaurant.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.4/5  4.811 beoordelingen

TripAdvisor score  4.5/5  795 beoordelingen

Certificaat van uitmuntendheid 2025

Ripped off

Tripadvisor-waardering 1.0/5

TPR S Gecertificeerde beoordeling door TripAdvisor

A charge appeared on my account for food and alcohol at Spice Central Kitchen & Bar that did not belong to me. When I informed the duty manager, she was unable to produce a signed bill but refused to reverse the charge and insisted that my card was not charged. When the charge appeared on my bank statement, I emailed her but she ignored me completely!

Hi there, Thank you for sharing this information with us. When you have a moment, could you please email us directly at ha0x0-sl2@accor.com so we can look into this as promptly as possible? Kind regards, Atlanta Bell Digital Marketing Manager Novotel Brisbane South Bank

Very Poorly Managed Hotel

Tripadvisor-waardering 1.0/5

RieMcD Gecertificeerde beoordeling door TripAdvisor

Very poorly managed hotel that is obviously cutting costs to bare minimum. The things I expect of a Novotel are sheets that are not scratchy, more than 1 towel each for an overnighter, particularly where there is a pool, and friendly service for Gold status members who also have paid Accor membership. You definitely get none of those at the Novotel at South Brisbane. If you ask for a later check out to 12 noon it’s an automatic and emphatic NO. I, therefore, had to check out and sit down at the Bar area trying to do some work while my husband attended a meeting elsewhere. I tried to order something to eat after 11 am from the Bar Menu but was told the onlything I could get was a drink. I ordered a lemonade / Sprite but got a soda water with a piece of lemon? There are no cafes close by / across the road so you have no choice and have to hike over the South Bank so you would think the Bar Menu would start earlier or you could at least get a toasted sandwich or something the Bar staff could handle. There is not enough parking. Never had that problem at the Sofitel in Brisbane or the Pullman, both of which are in the City. With this Hotel you have to Park over at the Convention Centre. The staff couldn’t have been more unpleasant and unhelpful if they tried.

Dear Guest, Thank you for sharing your feedback. I’m truly sorry that your experience with our team felt unkind and unaccommodating. This is not the level of service we strive to deliver. Your comments have been shared with our leadership team, and we are addressing them seriously to ensure a higher standard of guest care moving forward. I also apologise for the discomfort with the linens and any confusion regarding towels. Additional towels are kept in the cupboard, and we’re always happy to provide more upon request - this should have been made clearer to you. Regarding late checkout, while we always try to accommodate such requests they are subject to availability. Unfortunately, on this occasion we were unable to extend your stay, as we needed to prepare rooms for arriving guests. I’m sorry this left you in a difficult position. We understand your frustration with limited food service before midday and are reviewing our offerings to improve flexibility. As for parking, we regret the inconvenience; space onsite is limited, and we do our best to direct guests to the nearest available options. We truly appreciate you taking the time to share your experience with us. Your feedback helps us continue to grow and deliver a better experience for every guest. Kindest regards, Novotel Brisbane South Bank

Best hotel in Brisbane

Tripadvisor-waardering 5.0/5

Fearless12416346793 Gecertificeerde beoordeling door TripAdvisor

The room is comfortable, cosy and clean. In addition the bathroom setup is amazing. The highlight of my staying is the friendly and helpful staff. Katie, the front desk was simply amazing.

Dear Guest, Thank you for your generous review and thoughtful feedback. We're delighted to hear that you found your room comfortable, cosy and clean, and that the bathroom layout was a highlight. We're especially pleased to know our team left such a positive impression. It’s always rewarding to hear when our service helps make a stay memorable. We hope to welcome you back on your next visit to Brisbane. Sincerely, Novotel Brisbane South Bank

Outstanding service and stay

Tripadvisor-waardering 5.0/5

Deidre K Gecertificeerde beoordeling door TripAdvisor

⭐️⭐️⭐️⭐️⭐️ I had an absolutely wonderful stay at Novotel South Bank! The hotel was spotless, stylish, and in the perfect location — close to everything yet peaceful and relaxing. The highlight of my stay, though, was the outstanding service from Katie. She went above and beyond to make sure everything was perfect, from check-in to check-out. Her warm, friendly attitude and genuine care made me feel truly welcome. Thank you, Katie, for your exceptional service — you’re a real credit to the Novotel team! I’ll definitely be back and highly recommend this hotel to anyone visiting Brisbane.

Dear Guest, Thank you for your wonderful review. We're delighted to hear you enjoyed your stay, especially our clean and stylish environment and peaceful yet central location. It’s especially heartening to know that our team’s service left such a lasting impression - your kind words mean a great deal. We’ll be sure to pass on your appreciation. We look forward to welcoming you back on your next visit to Brisbane. Sincerely, Novotel Brisbane South Bank

Avis-klantbeoordeling 3.5/5

Frouke R. Gezinnen - ALL bevestigde berichten

Fijne receptie, lief geholpen, kinderen een presentje (goeie start!). Kamer wat krapper dan gedacht, geen verwarmd zwembad en veel business mensen. Lekker ontbijt! Maar verkeerde moment voor ons met veel zakelijke activiteit. Al met al relatief duur voor ons type verblijf.

Dear Frouke, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would like to apologize for any inconvenience experienced during your stay. I made sure to isses raised. Thank you again for sharing your experience, and we hope to have the chance to better serve you in the future. Sincerely, Demi, Sales and Marketing Coordinator

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.719 beoordelingen 8.9/10 Locatie
  • 2.617 beoordelingen 8/10 Kamer
  • 2.501 beoordelingen 8.4/10 Service
  • 66 beoordelingen 3.5/10 Wifi
  • 1.077 beoordelingen 7.5/10 Comfort
  • 1.028 beoordelingen 7.6/10 Netheid
  • 806 beoordelingen 7.3/10 Eten
  • 731 beoordelingen 7.6/10 Ontbijt

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Al onze hotels in Brisbane

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.