Novotel Brisbane South Bank 4,5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 4.712 beoordelingen

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Novotel Brisbane South Bank - Image 1
Novotel Brisbane South Bank - Image 2
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Novotel Brisbane South Bank - Image 4
38 Cordelia St, 4101 South Brisbane, Australië

Omschrijving

Extras van het hotel

  • Diverse soorten accommodatie voor zakelijke reizigers, stellen en gezinnen.

  • The hotel features easy laneway access to the convention centre.

  • Sommige kamers zijn rolstoeltoegankelijk.

  • De Junior suite beschikt over een aparte woon- en slaapkamer. Prachtig uitzicht op Brisbane.

  • On-site car parking $38 per car per 24 hours, subject to availability upon arrival

Onze accommodaties

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Hotel locatie

Novotel Brisbane South Bank

38 Cordelia St
4101 South Brisbane
Australië

Gps:-27.47748, 153.01734

Telefoon
Fax +61 7 3295 4145

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

SPICE CENTRAL KITCHEN & BAR

Ontdek de eenvoud en smaak van lokale gerechten in The Spice Market. Inventieve, uitgebalanceerde gerechten, bereid in een open keuken in het midden van het restaurant.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.4/5  4.712 beoordelingen

TripAdvisor score  4.5/5  803 beoordelingen

Certificaat van uitmuntendheid 2025

Curfew?

Tripadvisor-waardering 2.0/5

AndrewN424 Gecertificeerde beoordeling door TripAdvisor

So this hotel has many positives - central location, sizeable well equipped rooms and decent breakfasts but it has a real Achilles Heel - the bar (and restaurant) closed even for residents at 2130! Surely this is a mistake! Weary travellers like us enjoy a nightcap or two, and businessmen often want to have pre-meeting chats in the hotel bar. So why can’t they do it at this hotel!

Dear Andrew, Thank you for taking the time to share your feedback. We are pleased to hear you enjoyed our location, rooms and breakfast offering. We appreciate your comments regarding our bar and restaurant operating hours. Your feedback has been noted and will be shared with our food and beverage team as we continue to review our service offerings for guests. Kind regards, Atlanta Bell, Novotel Brisbane South Bank

An enjoyable 3-night stay with a few wrinkles

Tripadvisor-waardering 4.0/5

Ian K Gecertificeerde beoordeling door TripAdvisor

We had an enjoyable 3-night stay but there were a few things that weren't great. Positives - clean, comfortable room with plenty of space; the shower was very good; bar / restaurant area was nice; quality of the food at breakfast was good (but see comments below); staff were friendly and helpful Negatives - while it may be a question of taste, we found the room layout to be pretty weird; the bathroom wasn't a separate room but had a sliding wooden partition plus a frosted glass door so that either the shower cubicle or the toilet (but not both!) could be closed off; the wardrobe was a decent size but had very few hangers and there was limited drawer space; the choice at the breakfast buffet wasn't always great although the quality of what was on offer was good

Dear Guest, Thank you for sharing your feedback following your stay with us. We are pleased to hear you enjoyed the comfort of the room, our breakfast quality and the friendly service provided by our team. We also appreciate your constructive comments regarding the room layout, storage and breakfast variety. Your feedback has been noted and will be shared with the relevant teams as we continue to refine the guest experience. Kind regards, Atlanta Bell

Stay somewhere else during summer

Tripadvisor-waardering 2.0/5

craigl574 Gecertificeerde beoordeling door TripAdvisor

This was my second stay here after coming in winter. However my experience was terrible and I won’t be returning even though I am a gold member. My room was very hot that it woke me up at 1am. After 5 phone calls to reception they finally brought a fan up. What became obvious is they manage it centrally and had turned it down. 7 phone calls later they finally turned it down. The customer services was terrible no offer of a different room or resolving the problem. Just we are looking into it. Other people on my floor didn’t have this issue. The rooms are nice and location good. However the mange practices and customer service are totally lacking. Go somewhere else particularly in Queensland summer when you want aircon

Dear Craig, Thank you for taking the time to share your feedback. I am very sorry to hear about your experience, particularly regarding the temperature control and the delays in resolving the issue. This is not the level of service we aim to provide. Your comments have been noted and will be reviewed with our team to ensure improvements are made. We appreciate you acknowledging our location and rooms, and we regret that your stay did not meet expectations. Kind regards, Atlanta Bell

Accommodating and professional

Tripadvisor-waardering 5.0/5

Leena K Gecertificeerde beoordeling door TripAdvisor

Novotel South Bank has been absolutely amazing with their service, especially their duty manager Ashlen who was very accommodating during our stay as our flights were delayed. His service was above and beyond the call of duty. Thank you Novotel for a great experience.

Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We are very pleased to hear that you found our service accommodating and professional, particularly during the challenges caused by your flight delays. It is great to know the support provided helped make your stay a positive experience. Thank you for choosing Novotel Brisbane South Bank. We appreciate your kind words and look forward to welcoming you back again in the future. Kind regards, Atlanta Bell

Avis-klantbeoordeling 3.5/5

Frouke R. Gezinnen - ALL bevestigde berichten

Fijne receptie, lief geholpen, kinderen een presentje (goeie start!). Kamer wat krapper dan gedacht, geen verwarmd zwembad en veel business mensen. Lekker ontbijt! Maar verkeerde moment voor ons met veel zakelijke activiteit. Al met al relatief duur voor ons type verblijf.

Dear Frouke, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would like to apologize for any inconvenience experienced during your stay. I made sure to isses raised. Thank you again for sharing your experience, and we hope to have the chance to better serve you in the future. Sincerely, Demi, Sales and Marketing Coordinator

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.719 beoordelingen 9/10 Locatie
  • 2.578 beoordelingen 8.1/10 Kamer
  • 2.445 beoordelingen 8.4/10 Service
  • 63 beoordelingen 3.6/10 Wifi
  • 1.058 beoordelingen 7.6/10 Comfort
  • 1.023 beoordelingen 7.6/10 Netheid
  • 777 beoordelingen 7.3/10 Eten
  • 742 beoordelingen 7.6/10 Ontbijt

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