Mantra on Mary - Brisbane 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 3.9/5 985 beoordelingen

Mantra on Mary - Brisbane - Image 1
Mantra on Mary - Brisbane - Image 2
Mantra on Mary - Brisbane - Image 3
Mantra on Mary - Brisbane - Image 4

Omschrijving

ALLSAFE goedgekeurd hotel

Extras van het hotel

  • Het hotel ligt in het centrum

  • Ruime, zelfstandige appartementen

  • Uitgebreide gym, buitenzwembad en spa

  • Op loopafstand van winkels en restaurants

  • Bekroonde spa ter plaatse

Onze accommodaties

Hotel locatie

Mantra on Mary - Brisbane

70 Mary Street
4000 Brisbane
Australië

Gps:-27.472089, 153.026861

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Fitnessruimte
  • Wifi
  • Airconditioning

Zwembad

The pool is located on level 3 and is open from 6:00am until 10:00pm. The pool is accessible through the gym. For the safety of our guests, please note that no glass is permitted around pool areas.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  3.9/5  985 beoordelingen

TripAdvisor score  3.5/5  1.811 beoordelingen

Mantra at Mary great location.

Tripadvisor-waardering 5.0/5

unicorn14 Gecertificeerde beoordeling door TripAdvisor

Comfortable beds great size room. Bathtub shower was very difficult to use with mobility problems and oldies. Plenty of places to eat close by. Queen St for shopping close by as well. Wonderful view. We were warned about construction noises from cross river rail. We didn't hear anything. It was great.

Dear unicorn14, Thanks for sharing this review. It's wonderful to hear that our location and room size met expectations. I'm glad you found the beds comfortable. I'm sorry to hear about the difficulty with the bathtub shower, especially for guests with mobility issues. We'll look into potential improvements there. It's great that you enjoyed the nearby dining options and Queen St shopping. And it's even better that the construction noises didn't disrupt your stay. kind regards, Emil Gan General Manager

Central location

Tripadvisor-waardering 4.0/5

Dawn P Gecertificeerde beoordeling door TripAdvisor

We stayed in a balcony apartment. It was very spacious & well equipped. Don’t bother to pay extra for a balcony because the outlook is looking at high rise buildings. Also be aware there is no separate shower & it is very difficult to get in & out of the bath with no handles to help. The bath is also very slippery to get out of. The apartment is very central & within walking distance to everything in the CBD.

Dear dawnp512, Thank you for your review. I am pleased to hear that you enjoyed your stay with us and find the location suit your need. We look forward to welcome you again. Kind regards, Mantra on Mary Team

Disgusting, filthy hotel in the heart of Brisbane

Tripadvisor-waardering 1.0/5

Tripper639 Gecertificeerde beoordeling door TripAdvisor

On the 12th September 2023 I checked in at 8pm, left to grab dinner, came back to the room, realised the shocking condition, and checked out by 10pm. It ruined my stay in Brisbane and caused me a lot of stress and inconvenience finding a new hotel at 10pm. I was surprised by the lack of customer service from the reception staff when asked for the check-out showing absolutely no interest or care for the reasons why. It seems this happens to them on a daily basis with other hotel guests, so it didn’t come as a surprise. The room was in a filthy and unhygienic condition with dirty browned bedsheets and black hair all over it, stained carpets, stained curtains, stained sofa, damaged furniture, a full trash bin, not working bedside table lamp, dirty kitchen cupboards, mold & scum in the bathroom, and an overall bad smell. The list could go on.. I was appalled by the poor quality and the lack of hygiene at this Mantra on Mary, as it is in the Brisbane CBD and part of the Accor group which is a real shame. Upon check out I only got a refund for 1 night, instead of 2 that I booked due to their "refund policy. At this time I was too tired to argue and just wanted to check into my new hotel and rest. I am a frequent traveler, and have never come across something like this before. Please be warned and stay away from this "hotel"

Dear Markus, Thank you for your review. Please accept my sincere apologies for the inconvenience caused. as per our conversation, a refund has been organised to you and will reach your account in the next 7 days. I do hope you would give us anther opportunity to make it up for you. Please let me know when you planning to visiit Brisbane again. Thank you. Kind regards, Emil Gan General Manager

.,lknjbhufgydtzerstdyfugihoj

Avis-klantbeoordeling 4.5/5

A G. Stellen - ALL bevestigde berichten

joihugyftdrseWYEztdyfughijk

Geachte Anthony G., Wij stellen uw opmerkingen over uw verblijf in Mantra on Mary Brisbane erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Mantra on Mary Team

General

Tripadvisor-waardering 2.0/5

Resort45451452402 Gecertificeerde beoordeling door TripAdvisor

I had very bad and unpleasant experience during my stay. The management team didn't act fast enough to resolve the problem. However, their receptionists were very helpful, supportive and professional.

Dear Resort45451452402, Thank you for your review. Please accept my sincere apologies for the inconvenience caused during your stay. We hope to see you again when you return to Brisbane. Kind regards, Mantra on Mary Team

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 403 beoordelingen 9.1/10 Locatie
  • 729 beoordelingen 5.4/10 Kamer
  • 393 beoordelingen 8.1/10 Service
  • 23 beoordelingen 5.7/10 Wifi
  • 316 beoordelingen 3.1/10 Netheid
  • 221 beoordelingen 3.3/10 Voorzieningen
  • 84 beoordelingen 4.4/10 Goede prijs-kwaliteitsverhouding
  • 34 beoordelingen 2.3/10 Eten

Mogelijk gemaakt door Trustyou

Onze andere etablissementen in de buurt

Al onze hotels in Brisbane