Mantra on Mary - Brisbane 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 3.8/5 875 beoordelingen

Mantra on Mary - Brisbane - Image 1
Mantra on Mary - Brisbane - Image 2
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Omschrijving

Extras van het hotel

  • Het hotel ligt in het centrum

  • Ruime, zelfstandige appartementen

  • Uitgebreide gym, buitenzwembad en spa

  • Op loopafstand van winkels en restaurants

  • Bekroonde spa ter plaatse

Onze accommodaties

Hotel locatie

Mantra on Mary - Brisbane

70 Mary Street
4000 Brisbane
Australië

Gps:-27.472089, 153.026861

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Fitnessruimte
  • Wifi
  • Airconditioning

Zwembad

The pool is located on level 3 and is open from 6:00am until 10:00pm. The pool is accessible through the gym. For the safety of our guests, please note that no glass is permitted around pool areas.

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Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  3.8/5  875 beoordelingen

TripAdvisor score  3.5/5  1.821 beoordelingen

hotel of last resort especially if you are not fit and young

Tripadvisor-waardering 2.0/5

dcahz Gecertificeerde beoordeling door TripAdvisor

Dont stay here unless there are no other options as it is soo noisy and next to a construction site. Parking is very limited and on a first come first served basis, The units are very old and tired. The bathroom is really dangerous being a shower over a bath. There are no antislip mats on the tiled floor or the bath and the residual cleaner in the bath makes it even more slippery. It is a very high sided bath so really hard to get into. There is no breakfast

Hi Dcahz, Thank you for sharing your feedback regarding your recent stay at Mantra on Mary. We’re truly sorry to hear that your experience did not meet your expectations. We apologize for the noise issues related to the nearby construction site and understand how disruptive this can be. We’re also sorry for the inconvenience with our parking arrangements. Unfortunately CBD Parking is quite scarce and we try to prewarn all of our guests prior to arrival. We appreciate your comments about the bathroom and the safety concerns you mentioned. We take these matters seriously and will review the current setup to explore possible improvements, including the addition of anti-slip mats. Your feedback helps us address these issues to enhance guest safety and comfort. Regarding breakfast, while we do not offer this service, we are always happy to provide recommendations for local dining options. Thank you for bringing these concerns to our attention. We hope you might consider giving us another chance to provide you with a more satisfactory experience in the future. Warm Regards, Travis Barnes Front Office Supervisor

Avoid at all cost!

Tripadvisor-waardering 1.0/5

Dave S Zaken - Gecertificeerde beoordeling door TripAdvisor

Massive construction site next door working through the night= ZERO SLEEP🤬. Having rooms open on that side of the building show a lack of respect for guests. When I quizzed reception they said that they worked “quite late”. DO NOT STAY HERE!

Hi Dave, Thank you for sharing your feedback, and I’m truly sorry to hear about the difficulties you faced during your stay at Mantra on Mary. I understand how disruptive the noise from the nearby construction site must have been, and I apologize for the impact it had on your ability to sleep. We strive to ensure our guests have a comfortable and restful experience. The construction work is unfortunately beyond our control as it is a state development project who do not advise when they will have a heavier impact with noise. but we are exploring ways to mitigate its impact on our guests. We appreciate your comments about the room location and will review our procedures to better manage this situation in the future. We value your feedback and hope that you might consider giving us another opportunity to provide you with a more pleasant stay. Kind Regards, Travis Barnes

Worst stay ever

Tripadvisor-waardering 1.0/5

louisemB7823EB Stellen - Gecertificeerde beoordeling door TripAdvisor

Do not stay. The noise works go all night and it’s impossible to sleep. DO NOT STAY Didn’t notice it was all night although it says could end at 10. IT DOES NOT had to leave and then book another hotel. When I rang the lady on the phone was horrid and more or least advised I was an idiot. Mmm sorry from interstate I don’t know your building activity nor am i interested

Hi Louise, Thank you for sharing your feedback, and I’m very sorry to hear about the challenges you faced during your stay at Mantra on Mary. I understand how frustrating the noise from the nearby construction must have been. Unfortunately, the construction is part of a state government Cross River Rail project, which sometimes involves night work approved by the government and is beyond our control. We are aware of the impact this can have on our guests and are exploring ways to better manage and communicate this situation. I also regret to hear about your experience with our staff. We strive to provide excellent customer service, and I’m sorry if our response did not meet that standard. Your feedback about the phone call has been taken seriously, and we will address this with our team to ensure a more supportive approach in the future. We appreciate your comments and hope that despite this experience, you might consider staying with us again under better circumstances. We aim to provide a more restful and positive experience for all our guests. Kind Regards, Travis Barnes Front Office Supervisor

SEJOUR BRISBANE AVRIL 2024

Tripadvisor-waardering 4.0/5

Heifara N Gecertificeerde beoordeling door TripAdvisor

Bon appartement hôtel en général, très bien situé. Quartier calme et accessible. Personnel accueillant, serviable et très agréable. Équipement ménager pratique. Bémol, moquette à nettoyer en profondeur. Mettre des prises USB murales.

Bonjour heifaran2024, Nous vous remercions d'avoir choisi Mantra on Mary pour votre récent séjour et pour avoir partagé votre avis. Nous sommes ravis d'apprendre que vous avez apprécié notre appart-hôtel dans l'ensemble, ainsi que son emplacement central et calme. Il est agréable de savoir que notre personnel vous a accueilli chaleureusement et s'est montré serviable et agréable tout au long de votre séjour. De plus, nous sommes heureux que vous ayez trouvé nos équipements ménagers pratiques. Nous prenons note de vos commentaires concernant la moquette, et nous nous excusons pour tout inconvénient que cela aurait pu causer. Nous travaillerons avec notre équipe d'entretien pour nous assurer que ce problème est résolu rapidement. De même, nous apprécions votre suggestion concernant les prises USB murales, et nous la transmettrons à notre équipe de gestion pour examen. Nous vous remercions encore pour vos commentaires constructifs, qui nous aident à améliorer continuellement notre service. Nous espérons avoir le plaisir de vous accueillir à nouveau à Mantra on Mary lors de votre prochaine visite. Cordialement, Travis Barnes Front Office Supervisor

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Avis-klantbeoordeling 4.5/5

A G. Stellen - ALL bevestigde berichten

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Geachte Anthony G., Wij stellen uw opmerkingen over uw verblijf in Mantra on Mary Brisbane erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Mantra on Mary Team

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

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  • 20 beoordelingen 4.2/10 Wifi
  • 289 beoordelingen 2.9/10 Netheid
  • 228 beoordelingen 5.2/10 Comfort
  • 198 beoordelingen 2.6/10 Voorzieningen
  • 123 beoordelingen 2.8/10 Sfeer

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