Novotel Brisbane South Bank 4,5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.4/5 4.745 opiniones

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Novotel Brisbane South Bank - Image 1
Novotel Brisbane South Bank - Image 2
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Novotel Brisbane South Bank - Image 4
38 Cordelia St, 4101 SOUTH BRISBANE, Australia

Descripción

Extras del hotel

  • Nuestro hotel ofrece distintas opciones para viajeros de negocios, parejas y familias.

  • The hotel features easy laneway access to the convention centre.

  • Algunas habitaciones ofrecen el mayor nivel de comodidad para viajeros en silla de ruedas.

  • Suites Junior con salón, dormitorio y excelentes vistas a los barrios de Brisbane.

  • On-site car parking $38 per car per 24 hours, subject to availability upon arrival

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Localización del hotel

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

GPS:-27.47748, 153.01734

Teléfono
Fax +61 7 3295 4145

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Mascotas no permitidas
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

SPICE CENTRAL KITCHEN & BAR

Descubre la sencillez de la suculenta cocina local en Spice Market. Nuestros innovadores y equilibrados platos toman forma en la cocina abierta situada en pleno corazón de nuestro comedor.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.4/5  4.745 opiniones

Valoración de TripAdvisor  4.5/5  798 opiniones

Certificado de excelencia 2025

Very Disappointed - Find Somewhere Else!

Nota de Tripadvisor 3.0/5

KARENH934 Valoración certificada de TripAdvisor

Firstly. I'll start by saying how lovely and helpful the staff were. From the front desk to housekeeping, they were professional , polite and helpful. That's about where it ended. The property is rated as 4.5 stars. I think they must be for the staff. I've never stayed in a hotel of this rating where the carpets were as filthy and an ongoing battle to get cold water from a bathroom tap. Room service finishes at 2100 to be replaced by only lasagne and a bean salad until breakfast service. We ordered steaks on the first night. Although very tasty and well cooked, I don't understand why they arrived at the room without even a lid on the plate to keep it warm, let alone a warming trolley, so the result was obvious. Nor have I ever seen breakfast pastries served with no preserves (or even butter). When asked, the lovely receptionist sent some as 'a Christmas gift'. Very sweet of her, but also an odd situation. For those thinking 'well go out for meals; a) due to an injury this wasn't possible; and b) not the point at such a highly rated property.. Also. the blanket in the room was coated with such a thick layer of dust, it was unusable. There are further issues I could speak about, but suffice to say if not for the staff, this Novotel would battle for 3 stars. Very disappointed 😞

Dear Guest, Thank you for your feedback. While we’re glad our team made a positive impression, we’re very sorry other aspects of your stay fell short. Your concerns about cleanliness, in-room dining, and amenities have been shared with our teams for review and improvement. We understand your disappointment and appreciate you bringing this to our attention. If you’d like to discuss your experience further, please contact us at ha0x0-sl2@accor.com – we’d value the opportunity to speak with you directly. Sincerely, Novotel Brisbane South Bank

Recommend

Nota de Tripadvisor 4.0/5

A W Valoración certificada de TripAdvisor

Location was very handy . Staff were welcoming and Friendly, Atmosphere was good, Room was great, good value for money, only issue for me was the curtains don’t completely bloke out daylight . Rooms / bathroom quite clean. Amenities, hotel’s gym and outdoor heated lap pool were good .

Dear Guest, Thank you for your kind feedback. We're glad to hear you enjoyed the welcoming atmosphere, friendly service, and great value of your room, along with the hotel’s amenities including the gym and heated pool. We appreciate you mentioning the curtain issue - your comments help us identify areas for improvement. We’re also pleased the cleanliness and location met your expectations. We hope to welcome you back again soon. Sincerely, Novotel Brisbane South Bank

Don’t stay here

Nota de Tripadvisor 1.0/5

Pat D En pareja - Valoración certificada de TripAdvisor

A hotel that thinks it is acceptable to close its bar without consultation at 10:30. No flexibility. Customers still in the bar. Thousands of dollars spent, thousands of miles travelled and a management with zero interest in customer satisfaction.

Dear Pat, Thank you for sharing your feedback. I sincerely apologise for the disappointment you experienced with the bar closing time and the lack of flexibility shown during your stay. We understand how frustrating this must have been, especially after travelling such a distance and choosing to spend time with us. Your comments have been shared with our management team for review. Please feel free to contact us directly if you would like to discuss this further. Sincerely, Novotel Brisbane South Bank

Gutes Hotel, gute Lage

Nota de Tripadvisor 4.0/5

Zivo13713 En pareja - Valoración certificada de TripAdvisor

Das Zimmer im Novotel war sauber, grosszügig und modern. Das Hotel ist an einer guten Lage und man ist schnell am Wasser und bei zahlreichen Restaurants. Schade war jedoch, dass unsere mehrere Tage vor der Anreise gestellte Anfrage bezüglich Restaurantempfehlungen zweimal unbeantwortet blieb. Dies obwohl dann im Hotelzimmer via QR-Code ebensolche Empfehlungen abgerufen werden konnten (leider zu spät für eine Reservation).

Hey there, thank you so much for your review! We're happy to know that you enjoyed the overall experience when staying with us. As we strive to offer a superior service to our guests, I made sure to forward your comments to our Front Office Manager to review and address the concern raised. We hope to have the chance to welcome you back soon. Kind regards. Leticia, Digital Marketing Manager.

Agradable y acogedor

Nota de clientes de Avis 5.0/5

Clara L. Familias - Comentarios confirmados ALL

Nos ha gustado mucho nuestra estancia, hemos disfrutado de la habitación, los servicios del hotel y el increíble desayuno buffet. Todo el personal fue muy amable con nosotros y con nuestros hijos e incluso nos prestaron un balón para poder jugar en el parque cercano. Las camas son super cómodas y mi bebé tuvo cuna en la habitación sin problemas. ¡Muchas gracias por todo!

Dear Clara, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi, Sales and Marketing Coordinator

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 1.701 opiniones 8.9/10 Ubicación
  • 2.607 opiniones 8.1/10 Habitación
  • 2.491 opiniones 8.4/10 Servicio
  • 66 opiniones 3.8/10 Internet
  • 1.075 opiniones 7.5/10 Comodidad
  • 1.022 opiniones 7.6/10 Limpieza
  • 805 opiniones 7.2/10 Comida
  • 734 opiniones 7.7/10 Desayuno

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Nuestros establecimientos cercanos

Todos nuestros hoteles en Brisbane

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.