Mercure Brisbane King George Square 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 3.9/5 4.074 opiniones

Mercure Brisbane King George Square - Image 1
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Descripción

Extras del hotel

Los huéspedes del Mercure Brisbane King George Square podrán acceder a todas las instalaciones de 5 estrellas del Pullman Brisbane King George Square anexo, con gimnasio, el acogedor Bistro Allure y el KG Bar.

Nuestros alojamientos

Reservar este hotel

Localización del hotel

Mercure Brisbane King George Square

Corner Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.4683, 153.02308

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Mascotas no permitidas
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  3.9/5  4.074 opiniones

Valoración de TripAdvisor  3.8/5  1.429 opiniones

not the best experience

Nota de Tripadvisor 2.0/5

Cherie B Valoración certificada de TripAdvisor

Dear Cherie, Thank you for taking the time to share your feedback. While we are pleased to hear that you enjoyed the buffet breakfast and our café restaurant, and that these aspects of your stay stood out, we are truly sorry to learn of the multiple issues you encountered during your visit. I sincerely apologize that the toilet in your room continued to run throughout your stay, despite your efforts in reporting it each day. This should have been resolved promptly, and I understand how frustrating it must have been. I am also sorry for the inconvenience with the air conditioning, and that the arrangements for accommodating an additional guest were not as expected, ultimately requiring you to book a second room. These are not the standards we aim to provide, and your feedback has been shared with the relevant teams to ensure improvements are made. We truly value your comments and hope we’ll have the opportunity to welcome you back for a much more seamless and comfortable stay in the future. Sincerely, Cecile Pellegrino - Guest Relation Manager

Would not stay again. Room was damp and TV did not work.

Nota de Tripadvisor 1.0/5

GrantM254 Valoración certificada de TripAdvisor

Dear Grant, Thank you for taking the time to share your experience. I am truly sorry to hear that your stay with us fell so far below expectations, particularly as you were here for multiple nights and entrusted us with your comfort and wellbeing. I sincerely apologize that a room change was not available right away and that your request for a refund was not accommodated at the time. I completely understand how distressing and frustrating this must have been, especially when traveling and expecting a safe, comfortable environment. I am also sorry to hear that the second room still did not meet expectations, and that the issue with the TV persisted. These are concerns we are urgently addressing with our maintenance and housekeeping teams. Finally, I regret that you were not informed in advance about the road closures due to the event in the area. This lack of communication caused unnecessary stress and inconvenience at a critical time, and we are reviewing our procedures to ensure guests are properly notified in future situations like this. We truly appreciate your feedback, and on behalf of the entire team, I sincerely apologize for the impact this stay had on your trip. I hope we can have the opportunity to restore your faith in us should you choose to return in the future. Sincerely, Cecile Pellegrino - Guest Relation Manager

Excellent service, good location and nice room

Nota de clientes de Avis 5.0/5

Agustina Familias - Comentarios confirmados ALL

Estimada Agustina Gracias por tomarse el tiempo de dejar sus comentarios sobre su estancia con nosotros en el Mercure Brisbane King George Square. Estamos encantados de saber que disfrutó del excelente servicio, la buena ubicación y la bonita habitación. Nos esforzamos para asegurarnos de que nuestros huéspedes tengan una gran estancia con nosotros, y nos complace saber que tuvimos éxito en proporcionársela. Esperamos que el resto de sus viajes hayan ido bien y que guarde buenos recuerdos de su estancia aquí. Gracias de nuevo por elegir nuestro hotel y por sus amables palabras. Atentamente Tarunika Dasgupta - Directora de Recepción

Buena experiencia en general pero mucho ruido en habitacion

Nota de Tripadvisor 4.0/5

Gabriel P Valoración certificada de TripAdvisor

Thank you for choosing to stay with us :-)

Ubicación perfecta, habitaciones mas que correctas

Nota de Tripadvisor 4.0/5

urbilbao De negocios - Valoración certificada de TripAdvisor

Dear urbilbao, Thank you for your review. It's wonderful to hear that you had a comfortable stay and enjoyed our convenient city location. I do hope you give us the opportunity to welcome you back to the hotel on your next trip to Brisbane. Kind regards, Alex B - Guest Relations & Services Manager

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 1.586 opiniones 9.1/10 Ubicación
  • 2.522 opiniones 4.9/10 Habitación
  • 1.995 opiniones 7.7/10 Servicio
  • 44 opiniones 6/10 Internet
  • 1.002 opiniones 4.3/10 Limpieza
  • 980 opiniones 4.7/10 Comodidad
  • 606 opiniones 3.8/10 Instalaciones
  • 564 opiniones 3.9/10 Ambiente

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