Pullman Brisbane King George Square 5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 3.7/5 3.742 opiniones

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Descripción

Extras del hotel

El hotel Pullman Brisbane King George Square pone a disposición de sus huéspedes magníficos servicios e instalaciones como un gimnasio con magníficas vistas a Brisbane, cafetería, bar y restaurante y salas para eventos con aforo para 750 personas.

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Localización del hotel

Pullman Brisbane King George Square

Corner Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.468323, 153.023248

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  3.7/5  3.742 opiniones

Valoración de TripAdvisor  4.0/5  2.504 opiniones

Horrible Stay at Pullman Hotel - Constant Issues and No Help from Staff

Nota de Tripadvisor 1.0/5

CheiThaiM De negocios - Valoración certificada de TripAdvisor

I’ve been staying at the Pullman Hotel for a week now, with another week to go, and this experience has been nothing but a headache. I’ve been dealing with problem after problem, with little to no help from the hotel staff. On my first night, I was kept awake by loud drilling noises outside my room. When I called the front desk, hoping for a solution, they couldn’t offer anything to address the noise. Eventually, they “resolved” it by downgrading me to a smaller room on a lower floor—not ideal, but I accepted it just to get some rest. Then the air conditioning in this new room didn’t work, leaving the room unbearably hot. I called reception multiple times over the next two days to get some help, but I kept getting told that maintenance would come “soon” or that there were no other rooms available. I had to call repeatedly each day just to get the basics addressed. The situation became so uncomfortable that only after I was completely fed up did they move me to yet another room where, thankfully, the air conditioning was working. But the issues didn’t end there. In this latest room, the TV is broken, and there has a severe water leak from the toilet area, creating a pool on the floor. It’s not just a minor leak; it feels like the ceiling or pipes are going to burst at any moment. Once again, I went back to reception to report this, but the response has been disinterested at best. I’m genuinely tired of having to call, explain, and beg for help at every turn. All I want is a quiet, clean, comfortable room where I can actually sleep and relax. I expected so much better from Pullman, but this stay has been a nightmare. Until they address these serious issues and improve their customer service, I can’t recommend this hotel to anyone. FYI I am still in the leaking room now for another week.

Dear CheiThai M, Thank you for taking the time to share your detailed experience, and I sincerely apologize for the multiple challenges you have faced during your stay. The issues you’ve described are far from the standard we aim to provide, especially for a valued guest like yourself. Please rest assured that your comments will be reviewed with our maintenance and front office teams to address these persistent issues and reinforce the urgency and care required in handling guest concerns. Your comfort and satisfaction should always be our priority, and I regret that we did not meet these expectations. We hope we have resolved your remaining concerns to make your stay more comfortable with what we have offered you in our recent discussions. Thank you again for your patience, and we look forward to the opportunity to provide a better experience in the future. Sincerely, Roshit Manmohan - Front Office Manager

Buena ubicación

Nota de clientes de Avis 3.5/5

Victor G. Negocios - Comentarios confirmados ALL

Buena ubicación y estancia agradable, pero para una estancia de 26 noches se espera al menos un bebida de bienvenida o algo extra que haga sentir al huesped bienvenido y feliz de escogerlos para una estadía tan larga.

Dear Victor, Thank you for sharing your experience with us. I’m glad to hear you enjoyed our convenient location and had a pleasant stay. However, I apologize that we did not extend any special recognition for your extended stay. We value our long-term guests, and I regret that we missed the opportunity to make your stay more memorable. Your feedback is important, and we will certainly review our approach to ensure that all guests, especially those staying for an extended period, feel appreciated. We hope to welcome you back someday and provide you with a more rewarding experience. Sincerely, Roshit Manmohan - Front Office Manager

Nota de clientes de Avis 4.0/5

Pablo B. T. Negocios - Comentarios confirmados ALL

Muy amable y muy bien situado con un precio razonable. El check in y check out un poco lento porque habìa mucha gente. Por un motivo que no entiendo no se cargaron a mi cuenta los puntos rewards

Buena ubicación

Nota de clientes de Avis 4.0/5

Baal Negocios - Comentarios confirmados ALL

Buena ubicación y buen hotel, no obstante, no entiendo como pueden hacerte pagar por wifi, cuando en la calle tienes wifi gratis de la ciudad, me parece una forma de sacar dinero un poco fea

Acorde a la cadena

Nota de Tripadvisor 4.0/5

Diego1Arg En familia - Valoración certificada de TripAdvisor

Con muy buena ubicación a media cuadra del ayuntamiento y a una de las calles peatonales del centro. La atención del personal es adecuada. Atentos a brindar un buen servicio. La habitación es de buenas dimensiones. El baño es grande. Muy buenas las camas en tamaño y calidad del colchón. El desayuno variado satisface los diferentes gustos. Piscina en el último piso. Recomendable

Thank you for your review. It was great to hear that you enjoyed your time with us. We hope to see you again soon.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 901 opiniones 8.6/10 Ubicación
  • 2.112 opiniones 4.9/10 Habitación
  • 1.746 opiniones 6.6/10 Servicio
  • 58 opiniones 2.9/10 Internet
  • 909 opiniones 5/10 Comodidad
  • 624 opiniones 4.4/10 Limpieza
  • 438 opiniones 3.6/10 Instalaciones
  • 391 opiniones 6.9/10 Desayuno

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